ShoreTel Brilliantly simple, Manual

Page 1: ...Communicator for Mobile ShoreTel 14 2 January 2014...

Page 2: ...not limited to typographical arithmetic or listing errors Trademarks ShoreTel ShoreTel and logo Brilliantly Simple Brilliantly Simple Communication ShoreGear ShorePhone and ShoreWare are registered t...

Page 3: ...Receiving Calls with ShoreTel Communicator for Mobile 10 Configuring Extension Assignments 11 Viewing Voice Mail 14 Call History 16 Configuring Settings 17 Creating Waypoints 22 User Information 25 I...

Page 4: ...obile 10 Receiving Calls with ShoreTel Communicator for Mobile 10 Configuring Extension Assignments 11 Viewing Voice Mail 14 Call History 16 Configuring Settings 17 Creating Waypoints 22 User Informat...

Page 5: ...installed on your computer including QuickDialer call history call handling and voicemail access In addition the application provides features that facilitate connecting your mobile phone to your Shor...

Page 6: ...es you need to down load are stored The IP address or host name assigned to the ShoreTel Communicator for Mobile server The port number your mobile device is to use to communicate with the ShoreTel se...

Page 7: ...Initiate the download A screen appears showing the progress of the installation When the installation is complete an installation successful message appears 11 Select Run from the next prompt The Lang...

Page 8: ...s blank 17 Click the radio button to specify the method you want to use to answer calls Click the Accept call by answering radio button to answer calls by voice Click the Accept call by pressing 1 rad...

Page 9: ...Call History Displays information about call transactions The number of missed calls is displayed in the parenthesis The missed call count is cleared when call history is viewed Location Routing Launc...

Page 10: ...t profile in your ShoreTel profile so that incoming calls are routed to the your mobile device and outbound calls are dialed using the extension of the assigned phone If you do not want your mobile de...

Page 11: ...ered during installation You have the option to configure additional external extensions Existing external extensions including mobile extensions can also be edited or deleted Activating the Extension...

Page 12: ...Extension 6 Press the Return key on your device or navigate to the next page to save the configuration Making Calls with ShoreTel Communicator for Mobile Calls can be placed from your mobile device th...

Page 13: ...ne of the following To dial the number directly enter the entire dialing number To retrieve a number from the directory enter an alphabetic string e g str or numeric string e g 491 to define the searc...

Page 14: ...e of receipt Duration length of message Unheard voicemail messages are listed in bold type Messages are listed in the order received with the most recent message on top ShoreTel Communicator for Mobil...

Page 15: ...he voicemail on the headphone of the device Not supported on Windows Mobile devices Play Full Voicemail Allows your mobile device to retrieve the voicemail message from the ShoreTel server and play th...

Page 16: ...er displays the most recent calls inbound and outbound to the ShoreTel extension with the most recent call listed first Each entry provides the following information about the corresponding call Calle...

Page 17: ...eed on page 20 Configuring Settings The Settings option is used to configure options for ShoreTel Communicator for Mobile or your device To access the Settings page do the following 1 Launch the Shore...

Page 18: ...on on your device Keyboard Allows you to change the keyboard mapping between your mobile device and the application for devices that have a full keyboard User Information Lists ShoreTel connectivity i...

Page 19: ...anging the Start Page To change the page ShoreTel Communicator for Mobile launches when you start the application do the following 1 Launch the ShoreTel Communicator for Mobile application and navigat...

Page 20: ...llowing 1 Launch the ShoreTel Communicator for Mobile application and navigate to the Main Menu 2 Select Settings The Settings page appears 3 Select Network Speed The Optimize settings for the network...

Page 21: ...el Communicator for Mobile as the foreground application either when you access any ShoreTel Communicator for Mobile function or move ShoreTel Communicator for Mobile to the foreground In this case Sh...

Page 22: ...k the Menu key on your device to launch the Location Routing options menu 3 Scroll down to and select Add GPS Waypoint 4 In the Waypoint Setting field enter the name or label that you want to use for...

Page 23: ...Enable fields and click the Menu key on your device to launch the Location Routing options menu 3 Scroll to and select Add Bluetooth Waypoint 4 In the Waypoint Settings field enter a name The name may...

Page 24: ...is displayed If pairing or the connection fails an error message is displayed Editing Waypoints You can edit parameters for a waypoint as follows 1 Navigate to the Location Routing page 2 Scroll down...

Page 25: ...nable PIM 5 Press the Return key on your device or navigate to the next page to save the configuration User Information The User Information page displays the information about your network connection...

Page 26: ...municator for Mobile after resetting the ShoreTel Communicator for Mobile configuration you must repeat the initial setup procedure Using Call Voicemail The Call Voicemail option in the Main Menu allo...

Page 27: ...h ShoreTel option Press the Return key on your device If one number only is listed for the party the BlackBerry will initiate the call If more than one number is listed you must choose a number from t...