Troubleshooting
Symptom
Solution
Wi-Fi network does not
appear in the list
The wireless network’s SSID may be hidden. Change the setting in the router
so that the SSID is broadcast.
You may be out of range of the wireless network. Try moving closer to the
router and connecting again.
•
•
Stiletto displays
Unable to
Connect
You may have entered an incorrect password. Try entering it again.
The wireless network may use an unsupported password format such as
WPA-Enterprise. Only WEP and WPA-PSK are currently supported.
The wireless network may use the 802.11a or 802.11g wireless standard.
Only 802.11b is currently supported. If you’re connecting to an 802.11g
router, make sure that “mixed b/g mode” is enabled in the router.
The router may require the entry of the MAC address of your Stiletto before it
will allow you to connect. For details, please see the
Internet Radio
section in
the Stiletto 100 User Guide.
•
•
•
•
Stiletto displays
Channel
Unavailable Connection
Error
You may have connected to an open wireless network which requires
additional authentication (e.g., a T-Mobile
®
account or a wireless network
that requires proxy configuration). These wireless networks are not currently
supported.
An unknown connection problem may have occurred. Try connecting again.
•
•
Stiletto displays
Channel
Unavailable Signal Lost
You may have moved out of range of the wireless network. Try moving closer
to the router, then connect again.
The router may have been turned off or restarted. Verify that the router is on
and connect again.
•
•
Stiletto displays channel
information, but there is
no audio
Your router may be having problems connecting to the Internet. Check your
broadband connection to the Internet and the router’s configuration settings,
or try turning the router off and then on again.
You may have connected to a network which requires you to access a
web page and enter a password or credit card information. These wireless
networks are not currently supported.
•
•
Stiletto displays
Buffering
and there is no audio
The Stiletto is streaming channel information from the Internet. When
completed, the
Buffering
message will disappear and the radio will begin
playing.
•
Cannot save songs and
shows using Love
Cannot use Play/Pause,
Fast Forward, and Rewind
Because Internet Radio is streamed and not broadcast, certain features
available when listening to satellite radio are not supported. It is not possible
to record any material from Internet Radio, or pause and rewind live content.
•
For additional support visit
http://www.sirius.com/Stiletto100support
or call Sirius Customer
Support at 1-800-869-5364.
Internet Radio
Just the FAQs
Listening to SIRIUS Internet Radio using Wi-Fi
The Stiletto™ 100 features a Wi-Fi receiver that can connect to any accessible
Wi-Fi network, allowing you to listen to SIRIUS
®
Internet Radio when satellite
service is not available.
back
home
display
options
24
Little Rich
ard
Lucille
Internet
Buffering
+
Which SIRIUS Channels are Available?
All SIRIUS 100% commercial free music channels and select talk channels are
available with your active SIRIUS subscription.
Stiletto 100 WiFi Insert (091906b)
