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snom 821 manual

A. General information

1. Introduction

Welcome!

This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please
use this manual at initial operation. Some features differ from the features described in the
manufacturer's documentation.

The following pages describe the snom 821 system telephone.

We hope you enjoy using the telephones!
Subject to alterations
Version 1 / 10.2016 (en)

2. Used symbols

Type

Icon

Description

Notice

Important information and notices that you
have to pay attention to.

Hint

Useful hints that provide additional
information.

Action

-

is marked with a dash

Result of an
action

is marked with an arrow

List

 

•  

 

is marked with a bullet point

B. Initial operation

1. Requirements

You merely require a sound broadband connection to use this snom IP telephone with your nfon
telephone system.

Summary of Contents for Vodafone 821

Page 1: ... 821 system telephone We hope you enjoy using the telephones Subject to alterations Version 1 10 2016 en 2 Used symbols Type Icon Description Notice Important information and notices that you have to pay attention to Hint Useful hints that provide additional information Action is marked with a dash Result of an action is marked with an arrow List is marked with a bullet point B Initial operation 1...

Page 2: ... indicates encryption is activated The active call is now encrypted 2 Hot desking The basic function of Hot desking allows cancelling the registration of existing users and registering new users to your snom end device This is useful when employees frequently change their workstation but do not take along their end devices After completing the registration process your configuration is automatical...

Page 3: ... Overview of keys A Freely programmable function keys with LEDs 13 DnD key do not disturb B Menu and function keys 14 Phone book key 1 Display 15 Menu key 2 LED call indicator 16 Transfer key 3 Line keys 1 4 if not programmed as BFL 17 Hold key 4 View call lists 18 Mute key with LED 5 Virtual keys function keys 19 Volume key 6 not assigned 20 Speaker key with LED 7 not assigned 21 Headset key with...

Page 4: ...r entry Do not Disturb mode on off Extension works as in Delayed call forwarding Cancels an action selection or entry Phone book Set up via the administration portal Mutes the microphone during a call Menu Adjusts the receiver volume or the ring tone volume Transfer call Hands free mode answering possible Hold call Headset mode LED indicators 1 Call LED Rapidly flashes red with an incoming call Co...

Page 5: ...y flashing green when the line has a call on hold 3 Voicemail LED A continuous red light indicates a new message has been saved in voicemail 1 3 Outgoing call Note When dialling an internal telephone number only the extension needs to be entered When dialling external telephone numbers you must first dial 0 then enter the external number 1 Receiver Pick up receiver enter number and press Enter num...

Page 6: ... With the speaker microphone Press the speaker key to activate the speaker microphone and answer the call 1 5 Hold Press the hold key on snom D735 and D785 to place the active call on hold Calls on hold are indicated in three ways by the display text the slowly flashing green red line LED i e when the first four freely programmable function keys are not programmed on snom D735 and D785 the LED fla...

Page 7: ...he incoming call without announcing it If another call comes in during an active call you can ignore it by pressing and holding the X key for several seconds To end the active call first briefly press the X key You can then answer the incoming call 1 7 Call transfer There are two options for transferring a call Attended call transfer Press the hold key on snom D735 and D785 the hold key is differe...

Page 8: ... decide whether you wish to continue speaking with a single party or hang up 1 9 Accessing voicemail Proceed as follows to retrieve the messages on your mailbox Press the voicemail key It lights up when you have received a new message Enter your voicemail PIN Then press 1 to listen to messages After listening to the message press 7 to delete 5 to replay the message 6 to go to the next message To e...

Page 9: ...set to 5 10 15 or 20 seconds Where should the incoming call be forwarded after the specified time has elapsed The caller receives a call waiting signal and is then forwarded to the defined destination If unavailable not registered The option functions only if the end device is not registered to the telephone system When the Internet connection fails or there is no LAN connection and If call forwar...

Page 10: ... if unavailable 14 Cancel call forwarding if unavailable When disconnecting the connection between the end device and the telephone system it can take up to 60 seconds for the call forwarding to work Once the end device is reconnected to the telephone system it can take up to 60 seconds for it to register 2 Advanced telephone functions 2 1 Overview Basic settings for the snom telephone can also be...

Page 11: ...one when a call comes in You can then answer the call with one of the two telephones Call forwarding profiles Here you can select your preconfigured call forwarding profiles For details please refer to the Ncontrol manual You can edit the default profile directly via your device For details please click here Telephone settings Automatic redialling Suggests number if necessary remove function Ring ...

Page 12: ...ond call answered You can now toggle between the calls by pressing the key next to the flashing or steady lit LED In this manner you can make a total of five calls at the same time Extension telephone number You can add any extension or telephone number to the busy lamp field You can start a call by pressing the respective busy lamp key If an internal extension is programmed you can see whether th...

Page 13: ... outside line n to call the telephone number n replaces the 0 otherwise required to access an outside line 1 Start and end voice recording if this function is enabled for the extension 10 profile number Activation of the call forwarding profile 11 TN Permanent call forwarding to telephone number TN 11 Cancel permanent call forwarding 12 TN If not available forward to telephone number TN 12 Cancel ...

Page 14: ...ervice ID nnnn 85 Echo extension 86 Block caller ID CLIR 860 Show main number as telephone number 86 Show telephone number incl direct dial CLIP 87 Subscribe to Skill set 87 Unsubscribe to Skill set 9 Project Number Define a project number for outbound calls Note The project number is only valid for the very next outbound call Function codes for conference rooms during an active conference Help 2 ...

Page 15: ...ing please go to the web interface for your end device and enter your personal PIN under Settings Preferences Keypad Lock There you can also change or deactivate your PIN 3 Voicemail 3 1 Initial set up When accessing the voice menu of your VoiceMail system for the first time you should also set up your personal voicemail For more detailed information please refer to the voicemail leaflet 1 Press t...

Page 16: ...e the CTI client for example E Where can you find help with your telephone system You can use various sources for help concerning your issues Please use them in the order suggested here Telefónica Germany GmbH Co OHG Georg Brauchle Ring 50 80992 München 24h Hotline 49 800 22 111 22 o2online de business Benefit from numerous advantages with o2 Business now Discover our individual offers solutions a...

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