Softub PRESTIGE, Owners Manual Water Treatment Manual

Page 1: ...For any information or support please contact your local dealer Owners Manual Water Treatment Guide ...

Page 2: ...ion presented here has been compiled from the years of experience we have had with our product Please take the time to familiarize yourself with this manual We are always interested in comments and suggestions from our customers We welcome your phone call e mail or letter to let us know about your Softub experiences TABLE OF CONTENTS Safety Instructions Manufacturer s Warnings Installation Instruc...

Page 3: ...th water BEFORE plugging into electrical outlets DANGER RISK OF ELECTRIC SHOCK Install at least 1 5 m 5 ft from all metal surfaces Use a properly grounded outlet of 110 Volt AC This appliance is provided with a ground fault circuit interrupter GFCI located on the power supply cord Before each use with the plug connected to the power supply and with the unit operating push the TEST button This will...

Page 4: ...his terminal must be connected to the grounding means provided in the electric supply panel with a continuous copper wire equivalent in size to the circuit conductors supplying this equipment All field installed metal components such as rails ladders drains or other similar hardware within 3 m 10ft of the Softub shall be bonded to the equipment grounding bus with copper conductors not smaller than...

Page 5: ...e Softub only on floors or areas that can withstand repeated exposure to water tile brick Splashing dripping filling and draining are routine operations which spill water Equipment failure may also cause substantial water spillage Care must be taken that the structure underneath the Softub will not warp or suffer damage in the event of a water spill If located in a multiple floor structure objects...

Page 6: ...g strenuous exercise Prolonged immersion in the Softub can be injurious to your health Do not permit electric appliances such as light telephone radio or television within 1 5 m 5 ft of the Softub Maintain water chemistry in accordance with Manufacturer s instructions The causes symptoms and effects of hyperthermia may be described as follows Hyperthermia occurs when the internal temperature of th...

Page 7: ...mportant safety feature The GFCI shuts off electricity to the HydroMate immediately if there is a short in the cord or HydroMate It is designed to be tested before each use Be sure to push the GFCI RESET button to activate the power after plugging the GFCI into the electrical outlet This plug fits all conventional 110 Volt outlets found in homes E A ground connector is provided under the motor uni...

Page 8: ...y accessible to tighten ________ 4 Push the HydroMate towards the tub while guiding the hoses over the tub fittings Push together until the end of the hose is flush with the back end of the black fitting on the tub Then connect the airline smaller hose ________ 5 Slide the hose clamps towards the tub The hose clamp should be 2 cm 3 4 inch from the end of the hose Tighten the hose clamps with a nut...

Page 9: ...t to the desired temperature Replace the bi fold lid close the air control and adjust the temperature to the desired setting The water temperature will rise at about 1 F to 2 F per hour depending on the model The Softub will run until the water reaches the set temperature You should then fine tune the dial setting with the ꓥ or ꓦ button until the preferred temperature is reached It is the responsi...

Page 10: ...etermines that it requires filtration When the tub is running in the filtration cycle the filter icon will glow The digital controls are set to run two 15 minute filtration cycles in a 24 hour period These will run every 12 hours and are set when the hot tub is first plugged in The filtration cycle will only run if there has been no heat call in the prior 12 hours If there has been a heat call the...

Page 11: ...f the HydroMate To open the air control rotate the knob counter clockwise one quarter of a turn To close the air control rotate the knob clockwise Each jet can be individually directed by rotating the head of the jet After using your Softub the air control should be turned off to prevent cooler outside air from entering the water and prolonging the heat up time Multi Color LED Underwater Lighting ...

Page 12: ...to the desired temperature This operation will repeat daily at the same time This will take place at the time of day that this mode was 1st initialized The unit must be up to the desired temperature on the LED display ex 104 F before initializing this setting To enter this mode Press and hold the LIGHT button and the ꓥ button together for 10 seconds 24 will display on the control panel for 5 secon...

Page 13: ...b when adding water treatment products Add water treatment products to the hot tub water one at a time Allow several minutes between any new water treatment product additions using the jets to evenly distribute throughout the hot tub Wait approximately 30 minutes after adding water treatment products to the hot tub before closing up your bi fold cover Floating dispensers should never be used They ...

Page 14: ...ate why water treatment is quite different for pools and hot tubs Consider the ratios of people per litres gallons of water A hot tub may be about 1 50 the size of a pool Four people in a 1 800 litre 400 gallon hot tub is about the same as 200 people in a typical 90 000 litre 20 000 gallon backyard swimming pool Because average water temperature in a hot tub ranges between 37 C 98 6 F and 40 C 104...

Page 15: ...garding water treatment please contact your dealer Summary When properly maintained your Softub hot tub will last many years The primary cause of failure is improper care of the water A regular program of water maintenance is essential Please consult with your Softub dealer if you have any questions Recommended Water Balance o Free Available Chlorine Residual 2 4 ppm o pH 7 2 7 8 ppm ideal 7 6 o T...

Page 16: ...rrected by adding pH Reducer o Alkalinity Total alkalinity is a measure of the alkalines in the water They act as pH buffer stabilizer preventing large changes in the pH The total alkalinity should be between 80 120 ppm A low total alkalinity causes the pH to wander corrosive water disinfectants to be ineffective To raise the total alkalinity add Alka Rise A high total alkalinity causes cloudy wat...

Page 17: ...kit to check sanitizer levels often MAINTENANCE SCHEDULE Daily 1 Circulate the water for at least 2 hours to remove suspended particles that may exist 2 Test for total alkalinity Maintain the desired range of 80 120 ppm 3 Test pH to maintain a level of 7 2 7 8 ppm 4 Proceed with your appropriate disinfectant system Weekly 1 Test water and adjust total alkalinity and pH to be within ideal ranges 2 ...

Page 18: ...lved in water Protect hot tub equipment from scale caused by calcium deposits Scale can accumulate on hot tub surfaces and inside filters and heaters greatly reducing their effectiveness Maintain an adequate sanitizer level at all times to kill bacteria FILTRATION A filter that is operating properly helps keep the water clean clear by capturing hair oils and cosmetics that wash off when people use...

Page 19: ... cartridge 2 Pour 250 ml of Whirlpool Rinse into hot tub or hot tub prior to draining 3 Turn pump on and run for one 1 hour with air control in CLOSED position 5 Drain Hot tub 6 Repeat each time the hot tub is to be emptied and cleaned If Whirlpool Rinse is not used to clean the plumbing system between fillings 1 Drain the water 2 Clean the hot tub surfaces 3 Refill the hot tub with fresh water 4 ...

Page 20: ...ct ultra violet UV exposure keep rain water out of the tub and keep the exterior surface clean Never cover your Softub with a transparent plastic covering of any sort as it may will cause irreparable damage to your Softub Repair If your exterior does get a tear or puncture contact your dealer Filter Cleaning Installation and Removal You must first soak the filter collar in warm water for one to tw...

Page 21: ...aking sure the water temperature is not over 40 C 104 F This will greatly reduce the time needed for the initial warm up warm household water may be used provided you are not using a water softening device on your household water Softened water is considered chemically treated and causes difficulty in balancing the chemistry of the water and should not be used to fill your Softub Fill the hot tub ...

Page 22: ...ed by jets b Soft water a Squirt Defoamer on foam or add Descummer b Add Cal Rise until hardness is 250 500 p p m Scale Deposits a High calcium level high pH high alkalinity a Drain partially add Prevent II correct pH level to 7 2 7 8 and alkalinity to 80 120 p p m Odour a High level of organic contaminants causing combined chlorine a Shock with Spa Shock add Descummer b Add Ultra Spa Eye Skin Irr...

Page 23: ...berately turned itself off 1 Make sure the unit is plugged into a 110 Volt outlet 2 Make sure there is no household extension cords plugged into the unit 3 If there is a temporary brown out of low voltage situation from the power company ie windstorm thunderstorm earthquake or other reason for power irregularities unplug the tub and wait for the power to be fully restored Be careful during extreme...

Page 24: ...splay on the control panel is on If the lights are on 2 Press the JETS button if the HydroMate comes on the water in the tub has reached its set point temperature 3 If the HydroMate still does not turn on advance the temperature to 40 C 104 F If the HEATING light is on and the pump is not running unplug the unit for a few hours then repeat 1 If the HydroMate still fails to start disconnect the Hyd...

Page 25: ...ly be observed where HydroMate attaches to the tub 1 Dry the area 2 Check that hose clamps are tight 3 Identify origin of leaking water A Check tub for water at bottom hose connection or around the bottom edge of tub B Check the HydroMate for water at HydroMate side of hose connection or under the HydroMate 4 Most tub leaks can be easily patched with a Softub vinyl repair kit available from your d...

Page 26: ...le 1 137 litres 618 kg per m TUB Classic Prestige Outer Diameter Inner Diameter Tub empty Tub filled Bi fold Lid N A 4 jets 150 cm 62 127 cm 50 20 kg 544 kg 7 5 kg 5 jets 5 jets 180 cm 72 152 cm 60 30 kg 816 kg 10 kg 7 jets 7 jets 198 cm 78 168 cm 65 39 kg 1361 kg 11 kg HYDROMATE 1 5 HP Single phase 115 volts 60 HZ 15 amps standard on ALL Softubs Outer Diameter Height Weight 46 cm 58 cm 18 kg 46 c...

Page 27: ...ntains a list of approved chemicals and accessories and reserves the right to withhold warranty benefits for damage caused by chemicals or accessories not included on this approved list ACTS INVALIDATING WARRANTY This warranty is void if the Softub has been altered misused abused or has been repaired by an unauthorized person Misuse shall include operation or maintenance of the Softub in deviation...