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Troubleshooting Guide 

 

No sound is heard when using the HDMI 
connection from the Blu-ray Disc player. 

Check the settings of 

HDMI Audio Output

 in 

System Settings

 

When HDMI Audio Output is set to HDMI2, check the connection of the HDMI OUT 2 jack on 
the Blu-ray Disc player and make sure that the connected device is turned on. 

 

To output sound from a TV, connect the TV to the HDMI OUT 1 jack of the Blu-ray Disc player 
and change the HDMI Audio Output setting to Auto or HDMI1

NOTE:

 

 

The HDMI OUT 2 jack on the Blu-ray Disc player outputs audio only. When you want to output 
both video and audio from the device that is connected to the Blu-ray Disc player, connect the 
device to the HDMI OUT 1 jack on the Blu-day Disc player. 

What is the supported maximum and 
minimum size USB storage device that is 
supported by the Blu-ray Disc player? 

The Blu-ray Disc player can support the following sizes of USB HDDs, USB memories, and file 
systems. 

NOTE

 

In the case of multiple partitions, only the first partition can be used. Any subsequent partitions 
cannot be accessed. 

 

We recommend that you use a Sony external USB HDD or USB memory. 

 

The Blu-ray Disc player is intended to work with third-party products, but operation is not 
guaranteed for all USB devices. 

Legend: 

Compatible 

-

Not Compatible 

For AP models: 

Summary of Contents for BDP-S6200

Page 1: ...ly When you want to output both video and audio from the device that is connected to the Blu ray Disc player connect the device to the HDMI OUT 1 jack on the Blu day Disc player What is the supported maximum and minimum size USB storage device that is supported by the Blu ray Disc player The Blu ray Disc player can support the following sizes of USB HDDs USB memories and file systems NOTE In the c...

Page 2: ...FS exFAT 2018 UBP X700 2TB 4TB 128GB 2017 UBP X800 2016 BDP S6700 2015 BDP S6500 BDP S5500 BDP S4500 BDP S3500 BDP S1500 2014 BDP S7200 BDP S6200 BDP S5200 BDP S4200 BDP S3200 BDP S1200 2013 BDP S5100 BDP S4100 BDP S3100 BDP S1100 2012 BDP S790 BDP S590 BDP S490 BDP S390 64G BDP S190 2011 BDP S780 BDP S580 BDP S485 BDP S480 2TB ...

Page 3: ...ns and answers Video Audio Playback Video Q1 What is the highest resolution that can be output from HDMI HDMI1 HDMI2 A1 4K 24P 60P from HDMI1 only Q2 How to output the optimum resolution A2 To output the optimum resolution set Output Video Resolution to Auto on the Blu ray Disc Player Follow the steps below 1 Press the HOME button on the remote 2 Select Setup 3 Select Output Video Resolution in th...

Page 4: ...ettings of the Blu ray Disc Player is set to 4K In this case try the following If the TV is not compatible with 4K Set Output Video Resolution in Screen Settings to Auto If the amp is not compatible with 4K Set Output Video Resolution in Screen Settings to Auto or connect the Blu ray Disc Player directly to the TV with an HDMI cable Audio Q6 Will there be a difference in audio output format depend...

Page 5: ... UHD disc For UHP H1 A11 This Blu ray Disc player currently does not support 4K UHD or 4K native video format Can I download new apps to the My Apps area of the Blu ray Disc Player Each Blu ray Disc Player has a set amount of pre installed applications It is not possible to download new applications to your Blu Ray Disc player You can add or remove these pre installed apps from the My Apps area of...

Page 6: ...le Dolby Vision on your Blu ray player Select a topic to view the answer Getting Started Connection Settings Additional Information Dolby Vision Output Specifications Getting Started Update your Blu ray Player with the latest firmware M43 R 0175 or later Use a Premium Hi Speed HDMI cable or HDMI cable that supports 18 Gbps bandwidth to connect your Blu ray Player and TV Connect with Dolby Vision c...

Page 7: ... or a soundbar is connected between the player and the Dolby Vision compatible UHD 4K HDR TV and please ensure that the audio device is compatible with Dolby Vision signal transfer switching A Blu ray player s HDMI Out jack B Audio device s AV receiver or soundbar HDMI IN jack C Audio device s AV receiver or soundbar HDMI OUT jack D TV s HDMI IN jack For details please refer to the following How t...

Page 8: ...uction manual for this setting Additional Information When the Dolby Vision Output Setting is turned ON the Video Settings and 3D Playback function will become unavailable Content corresponding to Dolby Vision is output with HDR10 when Dolby Vision Output is set to OFF Default Setting When Dolby Vision is enabled all content included non Dolby Vision encoded material such as HD Blu ray Disc or non...

Page 9: ...ible with 24p video signals Please use either one of the solution below to eliminate the problem Turn OFF Deep Color setting on TV side NOTE Please refer to TV Instruction manual on how to turn OFF Deep Color setting Turn OFF Deep Color setting on Ultra HD Blu Ray Player side 1 Using the Blu ray Disc player remote press the Home button 2 Select Setup 3 Select Screen Settings 4 Select HDMI Deep Col...

Page 10: ...DMI cable High Speed HDMI Cable 18Gbps bandwidth or Premium High Speed HDMI cable Q2 Is it possible to playback HDR High Dynamic Range content and connect to non HDR TV A2 Yes HDR features will be adjusted to SDR Standard Dynamic Range according to the display type Q3 Can I use HDMI OUT 1 VIDEO AUDIO jack and HDMI OUT 2 AUDIO ONLY jack at same time A3 No HDMI OUT 1 jack is to enjoy video and audio...

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