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Support for you

Help is never far away. You can access our support

website and a range of help options directly in your device

using the Support application. Or you can visit

support.sonymobile.com

 from any supported browser.

The support options on our website include downloads,

troubleshooting tips, User guides, support numbers, and

chat and email support. You can access support contact

information for your country or region using the Contact us

links.

If you don’t have a network connection, you can still

access support contact information such as phone

numbers and email addresses in your device. Just open

the Support application and select the Contact us

option near the top of the screen.

To access the Support application

1

From your Home screen, tap 

.

2

Find and tap 

.

Overview

1

2

3

4

6

5

1

Charging/Notification light

2

Power key

3

Volume/Zoom key

4

Camera key

5

Charger/USB cable port

6

Nano SIM/Memory card slot cover

Summary of Contents for Xperia C5 Ultra Dual

Page 1: ...n access support contact information for your country or region using the Contact us links If you don t have a network connection you can still access support contact information such as phone numbers and email addresses in your device Just open the Support application and select the Contact us option near the top of the screen To access the Support application 1 From your Home screen tap 2 Find a...

Page 2: ... before you turn it on for the first time 2 Press and hold down the power key until the device vibrates 3 Wait a while for the device to start To activate the screen Briefly press the power key Starting up The first time you start your device a Setup guide opens to help you configure basic settings personalise your device and sign in to some accounts for example your Google account The Setup guide...

Page 3: ...orted frequency bands for your device You can find your model number under Settings About phone E5506 UMTS HSPA Band 1 2 4 5 8 GSM GPRS EDGE 850 900 1800 1900 LTE Band 2 4 5 7 12 13 17 28 E5553 UMTS HSPA Band 1 2 5 8 GSM GPRS EDGE 850 900 1800 1900 FDD LTE Band 1 3 5 7 8 28 TDD LTE Band 40 Some frequency bands might be turned off in certain markets or by certain operators ...

Page 4: ...formation Product compliance This product has been manufactured by or on behalf of Sony Mobile Communications Inc 1 8 15 Konan Minato ku Tokyo 108 0075 Japan Inquiries related to product compliance based on national legislation shall be addressed to Sony Mobile Quality Office Sony Mobile Communications Inc 1 8 15 Konan Minato ku Tokyo 108 0075 Japan Should your device need warranty service please ...

Page 5: ...Startup guide Xperia C5 Ultra E5506 E5553 Sony Mobile Communications Inc 1 8 15 Konan Minato ku Tokyo 108 0075 Japan 1284 9581 2 ...

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