Spartan Camera GoCam, User Manual

Page 1: ...Spartan GoCam Cellular Camera User Manual U S Cellular Version Important Please read this manual carefully before using your camera ...

Page 2: ...this manual other technical articles and more information about or to use GoWireless Premium service at www spartancamera com If you experience any difficulties to operate this product please do not return it to the store Call Tech Support at 770 582 0004 9 AM 6 PM EST Monday Friday or email us at support spartancamera com ...

Page 3: ...he U S Cellular Network 6 GoWireless Premium vs GoWireless Auto 7 GoWireless Premium Setup 10 Overview 10 Add Camera to the Web Portal 10 Complete Physical Camera Setup GoWireless Premium 12 Complete Camera Setup on the Portal 13 Test the Camera and Portal 15 Install and Set Up the GoWireless Mobile App 15 GoWireless Auto Setup 18 Real Time Control 20 Camera Settings 22 Test the Camera 28 ...

Page 4: ...date 30 Technical Specifications 31 Manufacturer Limited Warranty 32 Terms and Conditions 32 Shipping 33 Proof of Purchase or Proof of Warranty Coverage 34 Exclusions and Limitations 35 Unclaimed Items 37 Camera Repair 37 Privacy Policy 37 How Do We Use Your Email Address 38 Do We Use Cookies 39 Security Measures 39 Retention and Deletion 40 Terms of Use 41 About Us 41 Our Customers 41 ...

Page 5: ...DRAFT iii Membership Responsibilities 42 Cost and Pricing 43 Content Limits 44 Content Privacy 44 Limits on Use 47 Other Important Guidelines 47 Things to Keep in Mind 50 Image Delivery 51 ...

Page 6: ...DRAFT 1 Package Contents Camera 1 Antenna 1 Mounting strap 1 USB cable 1 User s Manual 1 Quick Start Guide 1 Camera Body and Ports ...

Page 7: ...DRAFT 2 ...

Page 8: ...between menu items change values o Playback mode move through photos videos o Playback mode photos zoom in zoom out When zoomed in press OK then use to pan the image OK o Menu mode save parameter settings o Preview mode take a photo or start recording a video manually o Playback mode videos play pause video Playback button In the preview window switch between Playback and Preview modes Del o Menu ...

Page 9: ...or GoWireless Auto Cellular service enables the camera to send photos There are two ways to activate cellular service for your Spartan GoCam Please read about the two options to obtain service so you can choose the one that works best for you Before you begin locate your MEID number which is printed on a sticker inside the camera Telephone You can activate your U S Cellular Spartan GoCam either by...

Page 10: ...following types of batteries can be used High performance alkaline Lithium Rechargeable Ni MH For additional battery life you can connect the camera to a 6V external battery optional with or without solar panel that is designed to be used with trail cameras 2 Insert an unlocked SD card up to 32 GB into the SD card slot Appropriate SD Memory Cards are available at your local U S Cellular Retail loc...

Page 11: ... signal strength bars will show in the top right corner 2 Press the Menu button to access the Setup menu 3 Navigate to the Wireless tab far right then down to Diagnostic using the buttons Press or to move among the tabs submenus Press or move among the submenu items Press or to change the value for an item Press OK to save all changes you ve made to in a particular tab Press Menu return to the mai...

Page 12: ...es with one free month of Premium service which does not require that you subscribe to anything or provide any sort of payment information and will not auto renew unless you purchase credits for service You are encouraged to try GoWireless Premium no strings attached to see how you like it One credit is one month of service for GoWireless Premium Additional months of GoWireless Premium service cos...

Page 13: ...ntrol ON N A Yes Yes Picture delivery Portal App Email2 Yes Yes Yes upto20 Yes N A Yes upto20 N A N A Yes up to 4 Thumbnail size Normal 640 x 480 Large 1280 x 960 Yes Yes Yes Set only via portal Yes Yes Daily status report Portal App Email2 Yes Yes Yes Yes N A Yes N A N A Yes Scheduled events upto9additional statusreports scheduledpictures ...

Page 14: ... A Photos stored on server for 30 days Yes Yes No Firmware update Over the air via portal Manually SD card Yes Yes Yes Yes N A Yes Cost per month 3 4 3 4 0 1Android and iOS versions of the app are available for smart phones and tablets with newer versions of the OS 2 Email refers to regular email addresses Some email addresses and email formats may not be supported Spartan Camera does not guarante...

Page 15: ...optional These are the minimum steps to have premium completed and working Photos from your camera will be uploaded and stored on your GoWireless account for 30 days Important Each night the oldest photos 31 days and older will be automatically purged from the server This is a more detailed list of steps to complete GoWireless Premium setup Add Camera to the Web Portal 1 Using a web browser on you...

Page 16: ...y that Send Mode is Instant and the Send Via is GoWireless Prem default Press OK after making any changes e Select Register Camera press OK and wait several seconds If registration is successful the camera screen will show your Module ID MEID and the registration code If registration is not successful repeat this step f On the portal Add New Camera page type a description for the camera that will ...

Page 17: ... OK again to send it Note If you can see the picture on the MY CAMERAS Manage Photos page GoWireless Premium is working All you need to do now is to tailor your setup for your particular needs adding email contacts updating camera settings etc Complete Physical Camera Setup GoWireless Premium 1 After setting up and testing the camera position it on the target area and turn it on by sliding the pow...

Page 18: ...he batteries if the camera is not in use for an extended time Complete Camera Setup on the Portal Complete these steps on the portal to finish the GoWireless Premium setup Some are optional 1 Verify that you have credits on your account Select MY ACCOUNT Credit History and verify that you have at least one credit Adding a brand new camera will add a free credit to your account 2 Change your camera...

Page 19: ...ompare the date of the firmware version on your camera to the date of the latest version c If the latest version is more recent than the one on your camera click Update 4 Optional only if some recipients will not be using the GoWireless app a Add email address es 1 Select MY ACCOUNT Email Contacts 2 Enter one or more email addresses Email refers to regular email addresses Some email addresses and ...

Page 20: ...ne or more cameras c With Request Status selected click the Go button d Refresh the browser periodically and click Command History to view the status of the status update request You will also receive a status report via email if you entered an email address for Email to Send Status Reports on the MY CAMERAS Delivery Options page NOTE Status updates only when you request a status report or there i...

Page 21: ...nt to share pictures but not camera control with guests a Guest Access Code You can use different admin and guest access codes for different cameras or groups of cameras if you want to share access with different groups of people c Click the Update button d Make a note of your Account ID the Admin Access Code and the Guest Access Code Account ID ______________________ Admin Access Code ___________...

Page 22: ...g settings and change if appropriate a Tap the Menu button b Tap Mobile Settings c Under When New Photo is Available you will probably want Automatically Download set to ON and Download Only When WiFi is Available set to OFF If the WiFi setting is OFF photos will download regardless of whether you are on WiFi or not but be aware that photo downloads will use your device s data allowance Thumbnails...

Page 23: ...s Auto selected for Send Via move to Recipient then enter the destination email address Email refers to regular email addresses Some email addresses and email formats may not be supported Spartan Camera does not guarantee delivery of emails d Image From enter the name for your camera that will appear in the From field on the picture email e Press OK to save your changes f Press Menu to return to t...

Page 24: ...nd pictures you may want to test your camera using the instructions on page 28 6 After setting up and testing the camera position it on the target area and turn it on by sliding the power switch to ON Please remember to switch from SETUP to ON after the camera logs into the network The camera will take pictures or videos as programmed The height you mount your camera depends on what your targets a...

Page 25: ...ition Even in the OFF mode the camera still consumes a small amount of battery power You should remove the batteries if the camera is not in use for an extended time Real Time Control When the camera is using GoWirelessAuto Real Time Wireless tab in the camera s menu must be ON if you want to control the camera in real time using the commands that follow ...

Page 26: ...est Status Report 501 Set Send Mode 140 sendmode 0 Instant 1 Daily report 2 Off Check Signal Level 150 Check Power Level 201 Set PIR Sensitivity 202 option 0 high 1 normal 2 low 3 off Check SD Card Capacity 203 Turn Off Real Time Control 170 Set Daily Limit 180 num 0 for unlimited Set Thumbnail Resolution 190 option 0 640 480 1 1280 960 ...

Page 27: ...he main menu tabs or to exit Setup mode back one level Setting Items Description CAM Mode Photo or Video Photo Size 3MP 5MP or 8MP Photo Burst Set the number of images taken for each trigger 1 3 Note at the time this manual was written the last photo in the burst was sent so the recommendation was to set Photo Burst to 1 All photos in the burst will be saved to the SD card Burst Interval Set the i...

Page 28: ... Sensitivity Off time lapse only not triggered Low temps below 10 F Normal 10 F 80 F High temps above 80 F Trigger Interval Time between when a photo is sent and the next photo can be triggered 0 55 seconds in 5 second intervals 1 60 minutes in 1 minute intervals Time Lapse The camera will take pictures at specified intervals When the camera is in Time Lapse mode it also will be triggered by motio...

Page 29: ...top times trigger interval and time lapse interval The trigger intervals and time lapse intervals are the same as for the regular Trigger Interval and Time Lapse settings The start stop setting will override all other general camera settings If you set two start stop times make sure that the times do not overlap Setting Items Description SYS Clock Set the date and time If you want the photos to be...

Page 30: ...n or Off The On setting sets the camera to delete the oldest photo video to write the newest if the SD card is full If this is set to Off the camera will stop taking pictures or recording videos when the SD card is full Default Restore all settings to factory default values Information Show hardware and firmware versions and MEID Password Set a 6 digit password Beep On Off FW Update Update camera ...

Page 31: ...to With Image From set to On you can enter a name for your camera that will be used in the From field on the email the camera sends with each picture Note that this is not visible on the info strip on the photo it is used only for identifying the camera in email information Encrypt Picture Only for GoWireless Prem With encryption On all images will be delivered encrypted In order to decrypt and vi...

Page 32: ...ltime Only for GoWireless Auto With Realtime set to Yes the camera will stay connected to the cellular network ready to receive and respond to commands A camera with Realtime set to Yes will consume significantly more battery power than one with it set to No In order to use Realtime you must know the camera s phone number Diagnostic Activate Reset Hello Test Auto Test and Premium Test are used to ...

Page 33: ... off 1 Press the OK button to take a picture 2 Review the picture using the instructions that appear later in this section Video 1 Press the OK button to start recording a video The camera will record video until you stop it or it runs out of storage space on the SD card the video length you set does not apply to manually recorded videos 2 Press the OK button to stop recording the video 3 Review t...

Page 34: ...to start playing the video clips 4 Press OK to stop playing and return to playback mode View a Photo While viewing a photo use to zoom in and to zoom out While zoomed in press OK then use to pan the zoomed image Watch a Video While viewing the opening frame of a video press OK to play pause the video Delete Photo or Video 1 While viewing a photo or video a Press Del to delete the current photo or ...

Page 35: ...ter go to www spartancamera com 2 SUPPORT Downloads Firmware 3 Click the Download button beside the camera model and save the file to your computer 4 With an empty SD card preferably one that was formatted in your camera in your computer s SD card reader copy the bin file usually named FWXXXXXX bin from your computer to the SD card It should not be inside any folder on the card 5 Insert the SD car...

Page 36: ...ens FOV Field of View 52 Night Illumination GC USCi IR GC USCb Blackout Flash Display Screen 2 0 LCD Memory Card up to 32GB Trigger Motion PIR Timer TimeLapse PIR Sensitivity Adjustable High Normal Low Off Temperature 4 140F Operation 22 158F Storage Trigger Interval 0s 60 min Time Lapse Interval 5s 60s 1min 60min 1hr 8hrs Photo Burst 1 3 Video Resolution WVGA 800 480 30FPS QVGA 320 240 30FPS 720p...

Page 37: ...Camera and a valid claim is received within the Warranty Period HCO will 1 repair the camera using new or refurbished parts or 2 replace the camera with a new or refurbished product For purposes of this limited warranty refurbished means a product or part that has been Video Length 1 30s Power Supply 4 8 or 12 1 2 1 5v AA alkaline lithium or Ni MH optional 6V external power Stand by Current 0 20 m...

Page 38: ...ranty coverage is the responsibility of the customer HCO has no responsibility for any items lost or damaged during incoming shipment It is recommended that all shipments made by the customer be insured Before shipping any items for warranty coverage an RMA must be obtained via phone or the HCO website Any items received without a valid RMA may result in delays in service or loss of the item If yo...

Page 39: ...overage we may require the following a Warranty registration within 30 days of the original purchase date via mail in warranty card or online at the HCO website is required for warranty coverage to be valid b We may require proof that the claim is valid In this regard we may ask you to for example trouble shoot service issues via phone e mail or other electronic means return your product to us for...

Page 40: ... limiting the generality of the foregoing disclaimers the limited warranty does not under any circumstances cover the refund or reimbursement of the cost of any wireless data charges incurred while warranty services are being rendered Wireless data plan management is solely the purview of the account holder and should be managed accordingly if warranty service is necessary Warranty coverage is spe...

Page 41: ... forth in the user manual Spartan Cameras are very water resistant however they are not water proof Any damage malfunction or degradation of performance resulting from failure to properly prepare and transport the product as prescribed in published product materials Any damage malfunction or degradation of performance resulting from improper use or connection to incompatible batteries power suppli...

Page 42: ... any inquiry initialized from our warranty department HCO will only keep the returned goods for 6 months Unclaimed returned item s will be discarded after 6 months If the product is beyond the warranty period the price for repairing or replacing may vary Please allow 6 8 weeks for delivery Camera Repair There will be a charge for repairs not covered by the warranty Please contact HCO Outdoors to d...

Page 43: ...nd our Terms of Use If you do not agree with any terms of this Privacy Policy or our Terms of Use please do not use this Site or submit any personal information Please take care to read our Privacy Policy to be sure you are informed about how your information may be used Please also read our Terms of Use How Do We Use Your Email Address GoWireless will use your email address to contact you to mana...

Page 44: ... Security Measures While GoWireless has security measures to help protect the information under our control no data transmission over the Internet or any wireless network can be guaranteed to be 100 secure GoWireless tries to protect your personal information and ensure the security of your communications on our systems by maintaining physical organizational and technological safeguards appropriat...

Page 45: ... by others aren t working like they are supposed to and that you will have to seek any remedies from those providers not GoWireless Retention and Deletion We keep your personal information only so long as we need it for the purposes for which it was collected for the products and services that you are using or to meet any legal requirements We have retention standards which meet these requirements...

Page 46: ...ork together Please also read our Privacy Policy By using the Site and the GoWireless Services you are agreeing to the Terms and Privacy Policy posted at the time of your visit About Us GoWireless offers the Web Portal and associated Mobile Applications which are used to provide a premium function for the GoWireless line of wireless cameras Our Customers The Site is open to anyone but some of the ...

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Page 48: ...e use of the GoWireless Services at any time Even after you are no longer a Member you will still be responsible for the promises you have made to us about your Content defined below You ll be responsible for any damages that result from your breaking those promises as further outlined below Cost and Pricing Visiting There is no cost to visit the Site or to register as a Member Free Credit Each ne...

Page 49: ... one month of photo uploads and other real time interactions using the web portal and mobile applications Photos are maintained on our server for up to 30 days before they are individually purged There are no restrictions on the number of photos a camera can upload including thumbnails and high res images during the 30 days of operation Your device wireless plan covers the bandwidth used and your ...

Page 50: ... one else s and that the uploading and use of your Content does not violate the privacy rights publicity rights copyrights contract rights intellectual property rights or human rights of somebody else If we learn that you are infringing others rights or are using Content that is not yours GoWireless has the right to remove this Content and you agree that you are responsible for any costs associate...

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Page 52: ...hibitions or similar activities Other Important Guidelines These Terms and the Privacy Policy can change Again please carefully read this document and our other policies We may announce if any big changes are made but so long as you ve used the Site after the change regardless of any separate notice you agree to the current posted version of the Terms Our Site is hosted in the US There may be more...

Page 53: ...ng out of the Agreement or the GoWireless Services YOU AND GoWireless HEREBY EACH KNOWINGLY VOLUNTARILY AND INTENTIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION INCLUDING BUT NOT LIMITED TO ANY CLAIMS COUNTERCLAIMS CROSS CLAIMS OR THIRD PARTY CLAIMS ARISING OUT OF UNDER OR IN CONNECTION WITH THIS AGREEMENT FURTHER EACH PARTY HERETO CERTIFIES THAT NO REPRESENTA...

Page 54: ...not responsible for the conduct of other Users conduct on or off line We encourage you to always keep backups of your Content GoWireless is not responsible if any of your Content is deleted or if any modification suspension or discontinuation of the Site or services causes you to lose any Content even if you re a Paying Member While we make an effort to keep the Site up and running at all times we...

Page 55: ...hings to Keep in Mind Though everything in these Terms and in our Privacy Policy is a binding contract we need to let you know the following LimitationonLiability INNOEVENTSHALLGoWirelessBE LIABLETOYOUORANYTHIRDPARTYFORANY INDIRECT CONSEQUENTIAL EXEMPLARY INCIDENTAL SPECIALORPUNITIVEDAMAGES INCLUDINGLOST PROFITDAMAGESARISINGFROMYOURUSEOFTHE GoWirelessSERVICES EVENIFGoWirelessHASBEEN ADVISEDOFTHEPO...

Page 56: ...by any third party due to or arising out of your use of the Site and GoWireless Services in violation of that and or arising from any Content that you post on or through the Site and GoWireless Services Some Obligations Continue Even After You ve Gone Even if you close your account or we terminate your Membership you will still be responsible for indemnifying us for breaches that took place while ...

Page 57: ...servers will be blocked from service Due to the nature of image transmission via wireless networks Spartan Camera is not responsible for delays in or reception of images transmitted by any Spartan camera If you are using an MMS to email service provided by your wireless carrier and that service is discontinued or eliminated by your carrier Spartan Camera is not responsible for the lack of this ser...

Page 58: ...liable for incidental or consequential damages arising from use of this document or the software and hardware described in this document This document and parts thereof must not be reproduced or copied without Spartan Camera written permission and contents thereof must not be imparted to a third party nor be used for any unauthorized purpose Contravention will be prosecuted Additional or updated c...

Page 59: ...DRAFT Customer Service Contact E mail support spartancamera com Website www spartancamera com Phone 1 770 582 0004 6665 Corners Industrial Ct Suite D Norcross GA 30092 U S A ...