Starkey Rocker Switch Rechargeable RIC, Operation Manual

Page 1: ...Standard Products O P E R AT I O N S M A N U A L Rechargeable RIC Receiver In Canal Rechargeable Smartphone Compatible and Universal Connectivity ...

Page 2: ...us Level Control 18 Body and Brain Tracking 18 Directional Settings 18 Telephone Use 19 CROS BiCROS Technology 22 Multiflex Tinnitus Technology 24 Fall Alert Introduction 26 Auto Alert 26 Manual Alert 26 Alert Cancellation 27 Contacts 27 Auto Alert Sensitivity 28 Indicators 29 Adjustment Pairing with an iOS Device 30 Mobile Phone Use 32 Pairing with an Android Device 32 Accessories 33 Hearing Aid ...

Page 3: ...s 5 Rocker Switch user control 6 Location of left right side hearing aid indicator RED is for right ear BLUE is for left ear 7 Retention Lock 8 Location of manufacturer s name and model name 9 Location of left right side receiver indicator 10 Charging Contacts 11 Location of serial number 12 Instant Fit Earbud 13 Custom Earmold optional 14 RIC Custom Power Earmold optional ...

Page 4: ... Charger Overview 4 5 3 2 1 6 7 Features Controls and Identification 1 Desiccant puck holder 2 Cleaning brush 3 Earbud earmold reservoir 4 Charging ports 5 Hearing Aid Charging LEDs 6 On board battery LEDs 7 Micro USB port ...

Page 5: ... are fully charged To refresh LEDs when the charger is not plugged in remove a hearing aid from the charging port for three seconds and then replace it in the charger refresh lasts 10 seconds only then LEDs will turn off again The desiccant puck will be effective for 3 6 months depending on moisture in the hearing aids and humidity The color will fade from blue to white indicating a need for repla...

Page 6: ...ovided cord the 4 LEDs will be Glowing while charging Solid when charged Insertion and Removal To insert the earbud or earmold 1 Hold the cable at the bend in front of the receiver with your thumb and forefinger Gently insert the receiver into your ear canal 2 Wrap the hearing aid over the top of your ear carefully placing it behind your ear 3 Place the retention lock inside the bowl of your ear T...

Page 7: ... or other unusual conditions warrant immediate consultation with a physician Power On Off ON The hearing aids will power on automatically after removing them from the charger There is a delay that allows you time to insert your hearing aid into your ear ON If the hearing aid is manually powered off pressing the top of the rocker switch will power it on The delay still exists to give you time to in...

Page 8: ... volume while pressing the lower portion of the switch decreases volume User Controls Your hearing aid s user control may have been customized by your hearing professional Ask your hearing professional how the user control on your hearing aid is set Available User Control Functionality The user control on your hearing aid can respond differently depending on how long you activate press the button ...

Page 9: ...ing aid If enabled by your hearing professional you may hear an indicator prior to the hearing aid muting To unmute your hearing aid press the button again and audio will be restored Volume Control Indicators Your hearing professional may enable audible indicators which highlight the current volume position Battery Indicators An indicator will sound when the battery voltage is low You have approxi...

Page 10: ...e is removed from the ear the hearing aid will switch back to the last used memory BiCROS Balance Control Your user control on the transmitter can also adjust the balance between your hearing aid and transmitter Please refer to the section labeled CROS BiCROS Technology page 22 for further information Multiflex Tinnitus Level Control Your user control can also adjust the level of your Multiflex Ti...

Page 11: ...e telephone memory automatically if it is enabled Manual Telephone Memory and Manual Telecoil Manual access allows you to switch the hearing aids into a telephone or telecoil memory as needed Ask your hearing professional which memory you should access for manual telephone use General Telephone Use Some hearing aids work best by holding the phone close to but not fully covering your ear In some in...

Page 12: ...his control adjusts the level of sound coming from the transmitter Press and release the button until the desired level is reached Each press and release changes the balance level one increment NOTE Balance Control is only applicable for BiCROS memories CROS Streaming Your hearing aid is equipped with a CROS transmitter When you enter a memory with either CROS or BiCROS streaming enabled audio fro...

Page 13: ...eatment program Multiflex Tinnitus Technology plays a tinnitus stimulus through the hearing aid The tinnitus stimulus is programmed according to your hearing loss and your hearing professional can adjust the settings of the tinnitus stimulus to meet your needs Rocker Switch Tinnitus Stimulus Control If your rocker switch is configured for Tinnitus Stimulus Control pressing the top part of the swit...

Page 14: ...al Alert by your hearing professional and there is a confirmed contact in the Thrive app a long press and hold of the user control will initiate an alert text message by the Thrive app on your smartphone An SMS text message will be sent to a maximum of three predefined contacts notifying them of the alert The SMS text message will contain a link from which each contact can confirm receipt of the m...

Page 15: ...messages from being sent to your Contact s you may cancel the alert from either your smartphone or by pressing the user control on either hearing aid Indicators Speech indicators will play through your hearing aid s when You have successfully initiated a Manual Alert A fall has been automatically detected At least one contact has confirmed receipt of the alert text message You have successfully ca...

Page 16: ... shown in the list to change the hearing aid to that memory setting Pairing Your Hearing Aid with an iOS Device To adjust your hearing aid with your iOS device you must pair the two together so they can communicate Please follow the instructions to pair your iOS device and your hearing aid 1 Ensure Bluetooth is enabled on your iOS device Within the Settings menu go to Bluetooth and toggle to On 2 ...

Page 17: ...tooth appears Off change the settings to On Then turn your hearing aids off and then back on this puts your hearing aids into pairing mode 4 Under Paired devices you will see your first name followed by hearing aid e g Michelle H As when the device first discovers the hearing aids If your name does not appear in the Devices list within 5 7 seconds tap Accessibility in the upper left corner then ta...

Page 18: ...ormation on additional maintenance procedures for your hearing aid if needed Hear Clear Receiver Wax Guards RIC hearing aids integrate disposable Hear Clear earwax protection The innovative wax guards prevent earwax accumulation in the hearing aid receiver When you need to replace your wax guards please follow these instructions 1 Insert empty end of the application stick straight into used wax gu...

Page 19: ...ance Many common problems may be solved right in your hearing professional s office or clinic Helpful Hints Do not take apart your hearing aids or insert the cleaning tools inside them When not in use remove the batteries completely place your hearing aid in the storage container and store In a dry safe place Away from direct sunlight and heat to avoid extreme temperatures Where you can easily fin...

Page 20: ... reinsert it into the charging port Both the charging port LEDs and the on board battery LEDs will illuminate for 10 seconds RIC Troubleshooting Guide SYMPTOM POSSIBLE CAUSES SOLUTIONS Not Loud Enough Blocked earmold tubing earbud Clean or replace wax guard as needed Hearing change Contact your hearing professional Debris buildup Clean both microphone and receiver with brush Inconsistent Performan...

Page 21: ...id It will take practice time and patience for your brain to adapt to the new sounds that your hearing aid provides Hearing is only part of how we share thoughts ideas and feelings Reading lips facial expressions and gestures can help the learning process and add to what amplification alone may miss Please review the following simple communication tips For You Move closer to and look at the speake...

Page 22: ...electrostatic discharges If you use other medical devices or wear implantable medical devices such as defibrillators or pacemakers and are concerned that your hearing aids might cause interference with your medical device please contact your physician or the manufacturer of your medical device for information about the risk of disturbance Your hearing aids should not be worn during an MRI procedur...

Page 23: ...earing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician preferably an ear specialist before dispensing a hearing aid if the hearing aid dispenser determines through inquiry actual observation or review of any other available information concerning the prospective user that the prospective user has any of the following conditions i Visible con...

Page 24: ...ng Professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve patients suffering from tinnitus The target population is primarily the adult population over 18 years of age The Multiflex Tinnitus Technology is targeted for healthcare professionals which are treating patients suffering from tinnitus as well ...

Page 25: ...any hearing aid misuse of the tinnitus therapy instrument could present some potentially harmful effects Care should be taken to prevent the unauthorized use and to keep the hearing aid out of the reach of children and pets CAUTION If set to the maximum output level and worn for periods of time exceeding the recommendations below your exposure to sound energy has the potential to exceed noise expo...

Page 26: ...interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment EU NOTICE Hereby Starkey Hearing Technologies declares that the RIC is in compliance with the essential requirements and other relevant provisions of Directive 2014 53 EU A copy of the Declaration of Conformity can be obtained from the address below or fro...

Page 27: ... developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Apple the Apple logo iPhone iPad iPod touch and App Store are trademarks of Apple Inc registered in the U S and other countries App Store is a registered service mark of Apple Inc Google Play and Android are trademarks of Google Inc All tra...