Sterling IM Series, Installation Instructions & Owner'S Manual

Page 1: ...www sterlingwatertreatment com Churubusco IN 46723 Phone 260 693 1972 Fax 260 693 0602 Installation Instructions Owner s Manual 12630 US Highway 33 N IM INT Series ...

Page 2: ... Softeners Page 7 8 Operating Displays for Softeners Page 9 Start up Instructions Page 10 Troubleshooting Guide Page 11 12 Component List Page 13 Replacement Parts Page 14 15 Installation Fitting Assemblies Page 16 17 Specifications Page 18 19 Quick Reference Guide Page 20 Ten Year Limited Warranty Page 21 TABLE OF CONTENTS ...

Page 3: ...in 24 hours are possible with a return to the preset program To do a double regeneration 1 Press the REGEN button once REGEN TODAY will flash on the display 2 Press and hold the REGEN button for three seconds until a regeneration begins Once the valve has completed the immediate regeneration the valve will regenerate one more time at the preset time The bypass valve is typically used to isolate th...

Page 4: ...s allows the service technician to draw brine and perform other tests without the test water going to the building NOTE The system must be rinsed before returning the bypass valve to the normal position 4 Shut Off Position The inlet handle points to the center of the bypass valve and the outlet handle points away from the control valve The water is shut off to the building The water treatment syst...

Page 5: ...d by hand or with the special plastic Service Wrench CV3193 If necessary pliers can be used to unscrew the nut or cap Do not use a pipe wrench to tighten nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer SITE REQUIREMENTS water pressure 25 100 psi current draw is 0 5 amperes water temperature 33 100 F 0 5 37 7 C the plug in transformer is for electrical 115 120 V 60 H...

Page 6: ...n 7 gpm use a 3 4 drain line Where the drain line is elevated but empties into a drain below the level of the control valve form a 7 loop at the discharge end of the line so that the bottom of the loop is level with the drain connection on the control valve This will provide an adequate anti siphon trap Piping the drain line 10 ft is normally not a problem Be sure adequate pressure is available 40...

Page 7: ...nds STEP 2 Hardness Set the amount of hardness in grains per gallon default 20 using the or buttons The allowable range is from 1 to 150 in 1 grain increments Note Increase the grains per gallon if soluble iron is present 1 ppm 3 gpg Press NEXT to go to step 3 Press REGEN if you want to exit STEP 3 Day Override The manufacturer has factory set this at 14 days as the default This is the maximum num...

Page 8: ...ep 5 Press REGEN if you need to return to the previous step STEP 5 Regeneration Minutes Set the minutes using or buttons Press NEXT to exit Installer Settings Press REGEN if you need to return to the previous step To initiate a manual regeneration immediately press and hold the REGEN button for three seconds The system will begin to regenerate immediately The control may be manually stepped throug...

Page 9: ...rovide treated water when the regeneration has been completed 3 Manual Regeneration Sometimes there is a need to regenerate before the control valve calls for it This may be needed if a period of heavy water use is anticipated or when the system has been operated without salt To initiate a manual regeneration at the preset delayed regeneration time press and release REGEN The words REGEN TODAY wil...

Page 10: ...s counting down Check to verify that the brine tank is filling at a rate of 1 2 gallon per minute Since the brine tank was already filled in Step 1 press REGEN again and the display will read SOFTENING 90 During a full regeneration this will be a 1 5 hour period for salt to dissolve Press REGEN again to put the valve into BACKWASH Unplug the transformer so that the valve will not cycle to the next...

Page 11: ...n C time of regenerant set incorrectly debris D defective meter C remove meter and check for C restricted stalled meter turbine E replace PC board D replace meter E defective PC board B reset time of day B incorrect time of day displayed B repair or use working outlet B no power at outlet A reconnect transformer A transformer unplugged D replace PC board D defective PC board C replace transformer ...

Page 12: ... or drive cap assy Valve does not A bypass valve not in normal regenerate automatically A see bypass diagrams on page 4 automatically B no power at outlet B restore power when REGEN C broken drive gear or drive cap A connect transformer and PC regenerate board power F broken piston retainer G broken main or regenerant G replace main or regenerant F replace drive cap assy piston piston Valve does n...

Page 13: ... QC20 QC25 F Brine Tank Assy BT1134ASSY BT1134ASSY BT1833ASSY BT1833ASSY BT1833ASSY BT1833ASSY BT1833ASSY BT1134ASSY BT1833ASSY BT1833ASSY G Overflow fitting BT OVERFLO BT OVERFLO BT OVERFLO BT OVERFLO BT OVERFLO BT OVERFLO BT OVERFLO BT OVERFLO BT OVERFLO BT OVERFLO H Safety Brine Valve SBV33ASSY SBV33ASSY SBV33ASSY SBV33ASSY SBV33ASSY SBV33ASSY SBV33ASSY SBV33ASSY SBV33ASSY SBV33ASSY I Salt Plat...

Page 14: ...REPLACEMENT PARTS 14 ...

Page 15: ...10 1Z Injector Assembly Plug 14 CV3010 1E Clack Injector White for 1 5 cubic feet and less CV3010 1F Clack Injector Dark Blue for 2 cubic feet and higher 15 CV3150 Split Ring Retainer 16 CV3151 Nut 1 Quick Connect 17 CH4615 Elbow Locking Clip 18 CV3163 O ring 019 19 CV3165 01 Refill Flow Control Retainer 20 CH4613 Brine Fitting 3 8 Tube 21 GL463412 3 4 Female NPT x 1 2 Barb Elbow 22 CV3158 01 Drai...

Page 16: ...151 Nut 1 quick connect 2 2 CV3150 Split ring 2 2 CV3150 Split ring 2 3 CV3105 O ring 215 2 3 CV3105 O ring 215 2 4 CV3188 2 4 CV3188 01 2 Fitting Fitting Qty Description 1 BRASS SWEAT 3 4 BRASS SWEAT Qty Description 3 4 1 PVC SOLVENT ELBOW INSTALLATION FITTING ASSEMBLIES 1 PVC male NPT elbow assy Qty Description 3 4 1 PVC solvent elbow assy Description Qty 1 PVC MALE NPT ELBOW Fitting O ring 215 ...

Page 17: ...rench shown in various positions on the valve is available to aid in assembly or disassembly Nut 1 quick connect PEX tubing insert INSTALLATION FITTING ASSEMBLIES 3 4 COPPER Q TITE CONNECTOR Description Qty Fittings Items 1 3 O ring 215 3 2 1 Loosens Drain Nut In Polytube Applications Loosens Injector and Bypass Caps Loosens Quick Connect Nuts Loosens Drive Cap 17 ...

Page 18: ...ed gallons 34 34 25 29 44 72 98 DIMENSIONS in Mineral Tank diameter x height 10 x 35 10 x 35 8 x 44 9 x 48 10 x 54 12 x 48 13 x 54 Brine Tank diameter x height 11 x 11 x 34 11 x 11 x 34 18 x 33 18 x 33 18 x 33 18 x 33 18 x 33 Overall length x width x height 11 x 21 x 43 11 x 21 x 43 18 x 26 x 52 18 x 27 x 56 18 x 28 x 62 18 x 30 x 56 18 x 31 x 62 GENERAL REQUIREMENTS Water Temperature 33 F 100 F W...

Page 19: ...ontinuous Peak PRESSURE LOSS psi 2 Continuous Flow Rate Peak Flow Rate Backwash Brine Draw and Slow Rinse Rapid Rinse FACTORY REGENERATION SETTINGS Brine Fill of salt Softening minutes Backwash minutes Brine Rinse minutes Rapid Rinse minutes Total Water Used gallons Water softeners can be expected to remove reasonable amounts of clear water ferrous iron only For best results an iron filter is reco...

Page 20: ...r available Pressing NEXT will toggle between the three choices ERROR If the display toggles between Error and an error code i e a number call a service technician and report the error code BYPASS VALVE OPERATION To shut off water to the system please position arrow handles as shown in the bypass operation diagram below If your valve doesn t look like the diagram below contact your service technic...

Page 21: ...he dealer that you purchased the product from If you are unable to contact the dealer contact First Sales LLC at 260 693 1972 We will require a full description of the problem model number serial number date of purchase and selling dealer s business name and address We assume no warranty liability in connection with this water conditioner other than specified herein This warranty is in lieu of all...