SuperOn SER-H410A, User Manual

Page 1: ...1 SER H410A 4CH H 264 DVR User Manual This document contains preliminary information and subject to change without prior notice SER H410A v1 0 ...

Page 2: ...this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Disposal of Old Electrical Electronic Equipment Applicable in the European Union and other European countries with separate collection systems This symbol on the product or on its packaging indicates that this product shall not be treat...

Page 3: ...UP_________________________________________________ 28 4 6 3 DDNS Setup ________________________________________________ 29 4 6 4 Mail Setup __________________________________________________ 29 4 7 PTZ RS485 SETUP 30 4 8 SYSTEM SETUP 31 4 8 1 DISPLAY SETUP______________________________________________ 32 4 8 2 DATE TIME SETUP____________________________________________ 32 4 8 2 1 CHANGE DATE TIME...

Page 4: ...__ 55 8 2 3 2 Operation under the LIVE monitoring for H264 Pocket _________________ 56 CHAPTER 9 CMS INSTALLATION AND USAGE GUIDE 57 9 1 CMS Installation 57 9 2 CMS LOGIN AND ENVIRONMENT 61 9 3 DVRs Groups Events 62 9 3 1 View DVR Group List _________________________________________ 62 9 3 2 View Event Logs ______________________________________________ 62 9 4 Local PC Information and Control 63 9...

Page 5: ...ER 1 PACKING DETAIL AND INSTALLATION 1 1 PACKING 1 DVR 3 IR Remote Controller Please press DVR1 button before operation 7 Screws x4 9 Power Cord 4 Batteries x2 2 Quick Start 6 SATA Cord x1 8 Power Adaptor 5 CD ...

Page 6: ...isk Installation Step 1 Remove the 3 screws from DVR as cycled below Step 2 Remove the front cover from DVR as indicated by the arrow Step 3 Place the HDD on the HDD plate and connect the power and the SATA cables ...

Page 7: ...7 Step 4 Screw the bottom of the DVR as indicated as cycled Step 5 Place the bottom of DVR and screw ...

Page 8: ...s 2 LED Display Power DVR Power is on 3 LED Display HDD Hard disk is in use 4 LED Display LAN Connected to the internet 5 LED Display LOGIN Remote user logged in 6 LED Display REC DVR Recording 7 LED Display PLAY DVR Playing back 8 IR Sensor Input sensor for the remote controller 4 6 7 8 1 2 3 5 ...

Page 9: ... in sequence 3 MAIN monitor BNC port for the main monitor 4 VIDEO IN 4 x BNC input ports for cameras 5 AUDIO IN RCA input port for audio signal 6 AUDIO OUT RCA output for audio signal 7 NTSC PAL Switch Switch between NTSC and PAL format 8 LAN Network port 9 VGA VGA port EXTERNAL I O EXTERNAL I O port see below for pin definition 2 6 7 8 4 1 9 5 ...

Page 10: ...h to 9 channel display 4ch DVR doesn t feature this function Switch to 13 channel display 4ch DVR doesn t feature this function Switch to 16 channel display 4ch DVR doesn t feature this function ENTER MODE Switch to full screen quad display MENU Enable Disable setup Menu BK UP ESC Enable Disable backup menu SRH Enable Disable search menu MUTE Switch channel 1 output audio turn off LIVE audio STATU...

Page 11: ...Resting the cursor on this icon will bring up the following four menu icons Main MENU SEARCH menu BACK UP menu PTZ mode Turn on off recording Playback Resting the cursor on this icon will bring up the following five display icons FREEZE PIP picture in picture ZOOM AUTO sequence LOCK Full screen display Quad display ...

Page 12: ...USB device detected Remote user currently logging into DVR Timer recording is on Red Timer is set and recording has been started White Timer is set but recording has not yet been started AUTO seq is on 2X 2X zoom in is on Freeze is on screen is frozen LOCK is on PTZ control is on 1 8 Remote control can be set from 1 8 meanwhile ID of each remote controller needs to match up with DVR to be able to ...

Page 13: ...cription ENTER MODE Switch to full screen quad 9 channel or 16 channel display MENU Turn on off PAUSE PLAY Play back at normal speed SLOW Play back at slower speed The speed will be slowed to 1 2 1 4 1 8 1 16 by each pressing of the button till the slowest limitation of 1 16 of the normal speed Current playback speed is shown in the upper center of the screen Fast rewind Each press increases the s...

Page 14: ...14 Table 3 2 2 The mouse operation under the PLAYBACK mode Icon Description Fast rewind Fast forward Play pause SLOW slow playback stop pause playback Full screen display Quad display ...

Page 15: ...ivate PTZ pre set tour PRESET To go to a preset location press PRESET and a number key DVR will save the current location PRESET NUMBER To go to a preset location press PRESET and a number key DVR will save the current location PLAY NUMBER Move to a preset location press PLAY and a number key DVR will move to the current location PIP Set current PTZ location as the start of the line scan FREEZE Ac...

Page 16: ... in order Set current location as the beginning for patrol line scan AUTO auto patrol line scan Set current location as the end of patrol line s can To move PTZ in 360 PTZ zoom in PTZ zoom out PTZ focus in PTZ focus out PTZ IRIS open PTZ IRIS close Below functions need specified PTZ support Please see each PTZ s et up AUX 1 AUX 2 AUX 3 AUX 4 AUX 5 AUX 6 AUX 7 AUX 8 Customized Backup ...

Page 17: ...eck the Account Setup for related setup of other log in users Table 4 0 1 Some definitions of virtual keyboard Item Description Switch between capital and small letters Switch between numbers and letters Press to cancel the setup and re choose the login account Delete the last character Enter to identify the password It will enter the set up menu If the password is verified ...

Page 18: ...tart to overwrite that begin from the oldest data of HDD and continue to record Record Normal Enable Disable normal recording Pre Alarm Record Enable Disable pre event recording while motion or sensor is triggered but not in the recording mode This option decides if save the pre recording time 10 seconds data or not Audio Record Enable Disable Audio recording Record Motion Enable Disable recording...

Page 19: ...No Check uncheck the box will enable disable recording of that channel Quality Choose from Lowest Low Normal High Highest FPS Choose recording frame rate 4 2 EVENT SETUP Item Description Alarm Duration Seconds Set up alarm duration in seconds Drag the white bar or press to adjust value Motion Setup Enter to set up motion detection Sensor Setup Enter to set up sensor detection ...

Page 20: ...y 1 4 You can setup independently for each channel Selected Channel Turn Check the box to Enable Disable motion detection for each channel Object Size Drag the white bar or press to set up Object Size from value 1 to 15 for each channel The lower value you set the higher sensitivity it will be Sensitivity Drag the white bar or press to set up Sensitivity from value 1 to 15 for each channel The low...

Page 21: ...detection are marked in red for both local and remote site Item Description LOCK ZOOM Press LOCK ZOOM to select entire screen as detection area MUTE PIP Press MUTE PIP to deselect entire screen as detection area STATUS Switch between select and deselect for cursor dragging function ENTER Press to function on the selected area with assigned status MENU Press to save the setup and leave ESC Press to...

Page 22: ...E mode the detected channel image will pop up in full screen display Sensor Polarity Click or press to select between HIGH LOW voltage for triggering sensor detection or OFF to turn off polarity for each channel Low Polarity Sensor has not been triggered When connected sensor will be turned on High Polarity Sensor has been triggered When connected sensor status will be turned off Off Sensor is dea...

Page 23: ... type Item Description Page Click or press to select Page Each page provides 10 schedules for setup 5 pages in total Holiday Setup Enter to setup holiday up to 50 days other than weekends View Event Setup View Normal Motion Sensor Setup 4 3 1 Schedule Record Setup Click on the time on the left side The setup menu will be displayed You can have detail setup by dates Time and event ...

Page 24: ...camera from value 1 to 255 The default value is 128 Contrast Drag the white bar or press to adjust Contrast of your camera from value 1 to 255 The default value is 128 Saturation Drag the white bar or press to adjust Saturation of your camera from value 1 to 255 The default value is 128 Hue Drag the white bar or press to adjust Hue of your camera from value 1 to 255 The default value is 128 This f...

Page 25: ...ck Auto Lock Disable No Check to activate the user s account Password Enter to set up password for each user Password is 8 digits required mixed by letters and numbers with case sensitive Permissions Enter to set up Permissions for each user Change Admin Password Enter to change administrator s password There are three options Disable key unlock key lock Note 1 When logged out automatically you wi...

Page 26: ...ckup Password expiry date and Mask on specific channels while playing back Can not be accessed if the password is expired 4 6 NETWORKING SETUP Item Description Connect type Setup mode for network connection DHCP LAN ADSL HTTP Setup Enter to set up HTTP for remote access into DVR DDNS Setup Enter to Enable Disable DDNS function and set up Mail Setup Enter to enable disable Email notification and se...

Page 27: ... the DHCP server automatically 4 6 1 2 LAN Select LAN for network connection the following information is required Item Description IP Address Enter IP address provided by ISP Subnet Mask Enter IP address of Subnet Mask provided by ISP Gateway Enter IP address of Gate way provided by ISP DNS Enter DNS address provided by ISP Note The correct DNS address must be entered for DDNS function ...

Page 28: ... Enter user name provided by ISP Password Enter password provided by ISP 4 6 2 HTTP SETUP Item Description Enable HTTP Server Check to enable HTTP server Users can remotely access into the DVR over the network if the HTTP function is activated Port Enter a valid port value from 1 up to 65000 The default value is 80 ...

Page 29: ... COM 3322 ORG I DVR NET Provided by our company please refer to appendix for more information SMTP Server Enter the registered SMTP Server User Name Enter user name Password Enter password For more detailed I DVR NET operation instruction please refer to appendix I 4 6 4 Mail Setup E mail can be used as a form of notification when an event occurs VLOSS MOTION SENSOR ...

Page 30: ... events to send out E mail notifications when below circumstances happen Motion Sensor and Vloss Video Loss 4 7 PTZ RS485 SETUP The DVR allows users to control PTZ functions of your camera To enable PTZ function the 485 cable should be connected to the RS 485 port of DVR Item Description Enable PTZ Click the box to Enable Disable PTZ function for each channel Protocol Set up the protocol of PTZ ca...

Page 31: ... ID Default ID is 1 When DVR is controlled by standard remote controller please press DVR1 before using it When more than one DVRs are purchased the DVRs can be numbered from 1 to 4 For instance standard remote controller can t operate DVR numbered 3 It only responds when DVR3 button has been pressed beforehand Display Setup Enter to set up Display Date Time Setup Enter to set up Date Time Buzzer ...

Page 32: ...DVR Status Turn On Off DVR illustration and record status display Date Time Turn On Off date and time display Channel Name Turn On Off channel name display Border Set Set up the color of border in LIVE PLAYBACK mode black dark grey light grey white 4 8 2 DATE TIME SETUP ...

Page 33: ...Saving Time Internet Time Setup Setup automatic synchronization with internet server 4 8 2 1 CHANGE DATE TIME Users are allowed to setup date and time of DVR 4 8 2 2 TIME ZONE SETUP In time zone setup users can change your time zone and activate Daylight Saving Time function according to your DVR location Item Description Select Time Zone Enter to modify GMT from GMT 13 to GMT 13 Daylight Saving T...

Page 34: ...zation Check to enable DVR automatic synchronization function Effective by this option selected DVR will automatically synchronize the time upon rebooting or by every 24 hours after booting Update Now Effectively Date and Time show on DVR will immediately correspond with those in internet server 4 8 3 BUZZER RELAY SETUP ...

Page 35: ...oss 4 8 4 SPOT SETUP The DVR has two modes of video output one is main video output the other is spot video output SPOT setup is for controlling the order of channels the system cycles through in SPOT mode User can monitor every channel in the SPOT mode Item Description SPOT MODE Channels display in spot for three different modes MANUAL select channels to display manually SEQUENCE Auto sequence fo...

Page 36: ... all data on your USB The initialization is done when it s showed Succeed System Recovery Restore system default values Reset System Events Reset all the recording events in DVR Copy Setup to USB Copy configuration to a USB device There will be a file named sdvr config on your USB Download Setup from USB Download configuration from a USB device into DVR Upgrade Upgrade DVR through USB Please stop ...

Page 37: ...C Address MAC Address of DVR HDD Volume The capacity of HDD HDD Used Rate Percentage of space used on HDD HDD Status Shows HDD status USING means the HDD is being used for recording now GOOD BAD means the HDD has a known unknown format for the DVR Note Please initialize your newly installed HDD before using it otherwise it can be recognized as BAD by DVR Format Time The latest format time of HDD ...

Page 38: ... IRF file that can be played by both DVRemoteDesktop exe and CMS Item Description From The start time of backup file To The end time of backup file Device Select USB or CD RW as the backup device Free Space The available space in your backup device Refresh Recalculate the available space of backup device Calculate Calculate the size of backup file Start Start backup operation Be sure to calculate ...

Page 39: ...nel information included If there is recording data for an event a yellow signal will be shown on the left side of time information Rest your cursor under the line and press enter or left click your mouse to playback the recording data P S Event Records will still be generated even when hard disk is not installed or the record function is not activated However the record can t be viewed after sele...

Page 40: ... POWER ON System Rebooting KEY LOCK System key are locked KEY UNLOCK System key are unlocked Event Type System Errors System Errors Channel The channel where event occurred 5 2 1 1 CRITERIA SETUP FOR EVENT SEARCH The amount of events can be numerous Therefore you can facilitate event sorting by setting up criteria Setup start time and end time for event search then the search result will be limite...

Page 41: ...uare System will start playing back according to the date you selected Calendar will be shown by using mouse to click on year and month Click date to display recording time of that specific date with time bar You can change time hour minute second or click on a specific time of time bar by mouse then press YES DVR will playback the selected recording data ...

Page 42: ...he DVR from PC 6 1 AP Software Installation and Setup Step One Enter the IP address of DVR in IE browser Step Two Windows as below will show up Please enter the user name and password Default user name and password is admin 123456 Other related setup about user account and password please check 4 5 Account Setup ...

Page 43: ...he AP software Step Four Run or Save our AP software Step Five If you choose to run the software Start window will be shown up Please enter information of login DVR IP Port Username and Password or choose Play Recorded File to open backup files in your PC ...

Page 44: ...o Local Record data to your PC including LIVE and Playback File Play Recorded Files Play recorded files irf File Exit Alt F4 Close the AP software Edit Channel Name F2 Edit channel name of your DVR including font size italic and boldface of characters Edit Reset Channel Name Reset channel name back to default View Hide Caption Menu F9 Hide the Caption and Menu View Disable resizing F10 Disable the...

Page 45: ...p en wikipedia org wiki Comparison_of_Nvidia_graphics_processing_units ATI Radeon R300series Radeon R400series Radeon R500series Radeon R600series Radeon R700series Radeon HD 3xxx IGPseries Mobility Radeonseries 9500 above Mobility Radeon Xseries Mobility Radeon HDseries or FireGL Vseries etc Or visit http en wikipedia org wiki Comparison_of_ATI_graphics_processing_units SiS SiS 67Xseries or SiS 7...

Page 46: ...de Manual Event Motion Sensor Schedule Method By resolution fps and quality Setup fps and quality separately for normal and event recording 3 SATA DEVICE Capacity Internal Storage 1 HDDs Type SATA SATAⅡ compatible 4 ALARM Sensor Input 4 4CH Alarm Out 1 Alarm out Motion Detection Available per each camera Multi detection level 5 CONNECTIONS Video Input 4 ports 4CH Video Output BNC 2 port VGA 1 port...

Page 47: ...t Web AP CMS Max client Supporting multi client 5 clients accessible 12 OTHERS OS Embedded Linux Multi Task Pentaplex Live Record Playback Network Data Backup Control Device Remote Controller 1 to 8 Remote Control Optional Virtual Keyboard Mouse AP Software PC Viewer Direct monitoring of DVR s HDD on PC Numbers of event list 10240 Table 7 1 352 x 240 120 FPS 720 x 240 60 FPS NTSC 720 x 480 30 FPS ...

Page 48: ...3G protocol and Java cldc1 0 midp 2 0 environment Please download both DVRH264 jar and DVRH264 jad to operate the function Note that users with Sony Ericsson will only need to download DVRH264 jar 8 1 1 Mobile Application Installation Please follow the steps cited below to perform the mobile device surveillance function Step 1 The mobile application called DVRH264 jar need to be installed in your ...

Page 49: ...ss Add to save this information after entering 8 1 2 2 Logging Onto the DVR Use the Login command to log onto a DVR and monitor live images If multiple DVRs have been added to the mobile application they will be listed by name you can select one to log onto A confirmation message might show up for network charge before connection The fee rate will depend on the telecom company and package fee you ...

Page 50: ...mand to change the login information of DVR The dialogue is identical to that of the Add command 8 1 2 4 Delete the Login Information of DVR Delete command can be used to remove the DVR information if it is no longer useful Select the DVR on the name list then choose Delete ...

Page 51: ...f it s oversized Key Action 2 Scroll Up 4 Scroll Left 6 Scroll Right 8 Scroll Down 8 1 3 2 Image Quality Setup Select Quality under the Menu There will be 5 levels for your to choose Low Normal Middle High and Highest 8 1 3 3 Channel Display Select Single under the Menu there will be all channels of your DVR in list for you to choose PS The Live can not be displayed in your mobile when the recodin...

Page 52: ...ive image can be displayed in normal or rotate to 90 degrees Select Rotate under the Menu for this operation 8 1 3 6 Alarm This application not only allows you to remotely monitor through mobile device but receive the alarm that has been triggered by events such as Motion Detected Sensor Triggered and Vloss Graphical icons below will be shown on the status Motion detected Sensor triggered Video lo...

Page 53: ...unction on your mobile device mobile phone PDA etc Step 1 The mobile application called Jrviewer CAB and H264Pocket CAB need to be installed in your mobile device The application can be downloaded directly from the manufacturer s website to your mobile or alternatively it can be transferred to your mobile device from the CD that packed with DVR through Bluetooth or USB cable Step 2 Install the app...

Page 54: ... OK PS The Live can not be displayed in your mobile when the recoding is off PS Network connectivity will be affected by networking environment and bandwidth flow The fee rate will depend on the telecom company and package fee you go with Modify Modify Login DVR Choose DVR press Modify and press OK to save change Delete Delete Login DVR Choose DVR and press Delete to delete the DVR info The operat...

Page 55: ...e note the better quality the slower data transfer rate Status Bar Status Bar Graphical icons indicated below will be shown on the status bar if there is event such as motion detected sensor triggered and video loss to be detected on any channel You can also uncheck the Status Bar to inactivate this function Icon Description Motion Detect Sensor Trigger V Loss Alarm Alarm Alarm through your mobile...

Page 56: ...vent such as motion detected sensor triggered and video loss to be detected on any channel You can also uncheck the Status Bar to inactivate this function Icon Description Motion Detect Sensor Trigger V Loss Alarm Alarm Alarm through your mobile device can be triggered if there is event to be detected You can also uncheck the Alarm under the View to inactivate this function Full Screen Full screen...

Page 57: ...age capturing require extra space for storage VGA Card needs to support DirectX9 and function well while running it Please refer to p45 Note 1 Installation 1 Connect to the manufacturer s website and download the CMS software 2 Decompress and execute setup exe 3 If Visual C Runtime Libraries has not been installed before in the operating PC the following sign will suggest an installation automatic...

Page 58: ...58 5 Select Browse to change installation path if needed To check available space on hard disk please select Disk Cost then please select Next to the next step ...

Page 59: ...59 5 Confirm Installation window shows Select Next then the installation starts 6 Select Close to finish installation when the Installation Complete window shows ...

Page 60: ...60 ...

Page 61: ...bout DVRs groups and events See 9 3 Information List for more details PC information and control Information about local PC s hard disk volume recording etc See 9 4 PC Information and Control for more details Main Display Live image display area See 9 5 Main Display for details Display Modes Several choices of display modes supported by CMS Operation Bar A set of 10 operations are provided by CMS ...

Page 62: ...tion for further information On the Group list double left click on a group will show live image from the channels of the group in the main display See 9 6 3 for Group Administration for further information Left clicking on a connected DVR will expand collapse status of its all channels as below Icon Description Video Loss Motion Detected Sensor Triggered 9 3 2 View Event Logs Under this page all ...

Page 63: ... 9 6 6 recording data for detail Snapshot Take snapshot to save in local PC storage To view all the snapshots you ve taken please go to Snapshot under the operation bar See 9 6 5 Snapshot data for detail 9 5 Main Display The main display area is where the live image of DVR is shown You can drag to change the location of screen for each channel and turn on off audio signal with mouse click 9 5 1 Au...

Page 64: ...ve mode pressing will bring the e MAP drag down menu If the channel has been set up to use e MAP the menu will show all the e MAP titles that have been entitled to this channel otherwise No eMaps will be shown Please check 9 6 4 eMAP administration for setup information ...

Page 65: ...irection key Rotate the PTZ ZOOM Zoom in ZOOM Zoom out No function for this button pr eserver for future use FOCUS Focus in FOCUS Focus out No function for this button pr eserver for future use Set PTZ Preset Setup 16 pre set N Goto PTZ Preset Move to specific pre set N Activate auto pre set tour PTZ Sensitivity Setup PTZ sensitivity Setup the start and end of liner scan Activate the liner scan cr...

Page 66: ...VR Administration Group Administration Please see 9 6 3 Group Administration eMap Administration Please see 9 6 4 eMap Administration Remote Playback Please see 9 6 5 Remote Playback HDD Playback Please see 9 6 6 HDD Playback File Playback Please see 9 6 7 File Playback Event Playback Please see 9 6 8 Event Playback Snapshot Data Please see 9 6 9 Snapshot Data Recording Data Please see 9 6 10 Reco...

Page 67: ...efault is none of the authority is assigned The administrator should assign proper authority to each user These user accounts can be deleted or edited later on Select OK to save the setup Icon Description Add a user account The default authority is with none permission Delete a user account 9 6 2 DVR Administration DVR connections can be added to or deleted from the CMS and their information can b...

Page 68: ... Click Select which will bring up a new window 3 Check the specific channels that you d like them to be included in the group To include all channels of a DVR just check the DVR 4 Click OK to return to the previous window 5 Select a display mode 6 Drag a channel from the lower left panel into the main display to a preferred location Or change the channel location in the main display by mouse dragg...

Page 69: ... picture will be prompted 2 Select a picture click OK and the picture will be shown in the right panel 3 Drag channels in the left lower corner onto the picture to any position 4 To delete a channel already on the picture right click the channel and click Remove 5 Click OK to save 9 6 5 Remote Play Video images recorded on a DVR can be displayed on a remote CMS With Remote Play function select a D...

Page 70: ...u can directly play the recording data in the HDD that s uninstalled from DVR by CMS See the picture below the left part of screen is recording data in list that s separated by hour and the right part is main display You can change the display modes and play files fast forward or rewind ...

Page 71: ... You can play the recorded irf files by File Play in CMS It allows you to change the display mode forward or rewind the file and drag the time bar Icon Description Start Playback Pause Stop playback Fast forward Fast rewind ...

Page 72: ...nt recordings on the DVR can be played back in CMS Steps to follow 1 Select a DVR and a display mode 2 Select a date 3 Double click an event and play back the images on the right Use buttons at the bottom to control the playback ...

Page 73: ...Data It can play all the recording files you ve recorded in line in Recording Data You can play or delete them here Steps １ Choose the recording time at upper left corner it will be played on the main display ２ You can choose the display mode ３ Time bar will be shown at right lower corner please drag the time bar to specify the recording time you d like to play ...

Page 74: ...he sticker and then press Logon Step 2 After login successfully enter name at host in Add New Record dialog For example icatchddns is the host name and then the address will be icatchddns idvr net Select Standard type and enter an IP address of the DVR Input known IP address if any or press the Add New button if none Step 3 The Host Manager dialog will show Your new host record was created when us...

Page 75: ...75 Step 4 Enter DVR Main Menu Network Setup DDNS Activate DDNS functions and input related information ...

Page 76: ...Motion Schedule Record Sensor Default Record Mode After Switch Record Mode Enable Enable Default Record Activated Record and EventR ecord have both been activated Enable Disable Default Record Activated Stop Record Disable Enable Default Record Activated Record when event occurs and stop when none Disable Disable Default Record Activated Stop Record ...