T-Mobile SyncUP TRACKER User Manual Download

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Start Guide

Sync UP

connected by

What’s Inside

Get to know your tracker

LED Indicator

How to charge

Power button

IMEI number

Personal ID

LED indicator

Speaker

Light sensor

QR code

Magnetic charging strip

Power button- Press and hold the Power button for 3 seconds to turn the device on/off

LED indicator- Display the current status of the tracker. For more details refer to page 3

Speaker- Press the play sound button on the app to play a sound on the tracker

Light sensor- Detects changes in light

IMEI Number- Enter this number during the manual pairing process

Personal ID- Write your initials or belongings you are tracking

Magnetic charging strip- Align the included charger with the magnetic charging strip

QR Code- Used to pair the device during onboarding. Just scan and go

Solid yellow: Battery charging

Solid green: Battery fully charged

Blinking red: Low Battery or alert

Blinking green: Pairing mode

Solid green for 2s: Paired

Solid red: Recieved Find My Device command

No light: Standby

• Align the magnetic charging pins of the USB cable with
the magnetic charging port on the back of the device.
• They will be automatically aligned.
• Once those are aligned, connect the USB end to the
charging block (included).
• Connect the travel adapter to an electrical outlet to fully
charge the device.

• The LED indicator will light up yellow when charging.

Get Started

To get started with SyncUP TRACKER, follow these steps

1. Charge your tracker

for at least 2 hours

2. Download the app via

Apple Appstore or Google Play

and sign into your profile with your T-Mobile
account credentials

3. Add a new tracker

by following the app’s onscreen

instructions for a quick scan and connection to the
T-Mobile network

4. Personalize your tracker

by selecting what you are

tracking, naming the tracker, picking a custom avatar,
and energy/performance setting

Additional information

Set up a profile

Support

What are you tracking?

After signing into the app and adding your tracker,
you can customize what you are tracking.

Easily create a custom tracker profile

Have fun and personalize your tracker Name,
Screen Image (icon type/color or picture), and the
Energy/Performance level, or simply choose the
default settings for what you want to track.

Approved firmware Versions

This device will only operate with firmware versions
that have been approved for use by T-Mobile and
the device manufacturer. If unauthorized firmware
is placed on the device, it will not function.

Additional information

Qualifying plan, app and GPS signal is required.
All illustrations and images simulated. Coverage not
available in some areas. See Terms and conditions
(including Arbitration Provision) at T-Mobile.com, for
additional information, and restrictions and details.
T-Mobile, the T logo, Magenta and the magenta color
are registered trademarks or Deutsche Telekom AG.
SyncUP TRACKER and SyncUP TRACKER logo
are trademarks of T-Mobile.

Still need help?

Reach out to our T-Mobile Team of Experts,
who are available 24/7

How to reach us:

From your T-Mobile phones, please dial 611,
or from any phone dial 1-800-936-8997

Call Us-TTY

TTY service is available for the hearing and
speech impaired. Hours are 5:00am to 10:00pm PT,
daily. Call us toll free at 1-877-296-1018.
For access to our T—Mobile Support Community, visit:

https://support.t-mobile.com

Get the App

Search for “SyncUP TRACKER” In the Apple,
Google Play Store: or visit:

www.t-mobile.com/syncuptracker

Open SyncUP TRACKER App on your smartphone
and follow the step-by-step instructions to set up
your tracker.
Verify your smartphone is up to date with the latest
operating system and meets the minimum
technical requirements.

P763554

FPO

NOTE:

For legal review only,

not for layout/design

Tracker

Charger

Lanyard

90mm

80mm

Cover: Prints T-Mobile Magenta
Logo and Text K/O to White

Header prints
T-Mobile Magenta

Text prints Black

Images print CMYK

Cover: Prints T-Mobile Magenta
Logo and Text K/O to White
Tracker overprints Black

URLs prints T-Mobile Magenta

Artwork scale

Date created

Modified date

Version

100%

08/04/20

IMPORTANT NOTES:

Please check this artwork proof thoroughly, including all copy, colors, dielines

and legal/mandatory information, prior to approval. Once the artwork has been approved by you and
released by Pearlfisher, we can no longer take responsibility for any errors or omissions, as outlined in
our terms and conditions.
If you have any questions relating to this or if you require any guidance on checking artwork proofs,
then please let us know and we will happily advise. Barcode shown is for positional only and should be
set by printer according to client's specifications.

Client / Project

T-Mobile/ SyncUp Tracker Start Guide

Font
Foundry

Telegrotesk Next

URW

Filename:

200817_TMO_SyncUp-Tracker_Start-Guide.ai

FILE NOTES:

Color laser copy is for layout purposes only. A color calibrated print-match

sample will be supplied alongside this artwork if appropriate.

Printing Inks & Finishes Information

Non-Adobe Fonts Used