Tally Dascom DP-530, Operator'S Manual

Page 1: ...DASCOM Europe GmbH Heuweg 3 D 89079 Ulm 49 0 731 2075 0 www dascom com Part Number 7280 DP 530 Series Operator s Manual ...

Page 2: ...r modifications not expressly approved by Dascom could void the user s authority to operate the equipment Canadian Department of Communications Radio Interference Statement This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference 2 this device must accept any interference including interfer...

Page 3: ...oids the user warranty and may make the product unsafe to operate The print head and motors get hot during use Wait until they cool before touching them Make certain the printer is disconnected from AC power before removing any covers or performing any required cleaning or maintenance Connecting this printer to an ungrounded receptacle can result in electrical shock Never place the printer near in...

Page 4: ...esktop Computers 16 Print Drivers 16 I USB 16 II Bluetooth General 16 III Bluetooth Windows 7 and above 16 IV Wi Fi 17 B Windows Tablets and Smartphones 17 C Android Tablets Smart phones 17 I Bluetooth 17 II Wi Fi 18 D Apple Tablets Smartphones 18 Bluetooth 18 I Wi Fi 18 II Media 19 A Standard Media 19 B Black Mark Media Position 19 Maintenance and Troubleshooting 20 A Cleaning 20 B Battery Care 2...

Page 5: ...orts cabled communications All models support an optional internal Bluetooth or Wi Fi interface Complete specifications may be found in Appendix A DP 530 Printer Specifications and Appendix B DP 530L Printer Specifications The remainder of this manual focuses on preparing the printer for initial use and performing tasks that will be encountered during daily use Maintenance and Troubleshooting desc...

Page 6: ...eds up to 5 ips Extensive fonts character sets bar codes and graphic capabilities Printer configuration is quick and easy with a web based interface The latest in battery technology provides for full shift printing in all modes Compatible with Windows Windows Mobile Apple iOS and Android Emulations that allow the printer to be a drop in replacement for nearly any mobile printer For detailed specif...

Page 7: ...4 www dascom com 49 0 731 2075 0 Quick Start Instructions A Paper Load ...

Page 8: ...ascom supplied accessory The yellow LED will show solid ON while the printer battery is charging D Power On Depress the Power button on the control panel The green LED and the red LED will both be lit while the printer is going through its startup sequence about 10 seconds The red LED will go off leaving the green LED on to indicate the printer is ready to print ...

Page 9: ... Report Press once Press twice Power Status Green Red Battery Yellow Alert Red Indication On On On Booting up On Off Off Ready On Off Flashing Paper Error Lid Open Flashing Off Off Job is arriving Flashing Off Off Job is printing Flashing Off Flashing IP over USB active Solid Charging Battery Flashing Battery Low F Performing a Printer Self Test With power on press the paper feed button twice quic...

Page 10: ...e the POWER and FAULT LEDs will flash together 4 Connect a USB cable between the printer and a PC a Open browser on your host and type 169 254 200 1 into the address bar of the browser Note Firefox or Chrome will work best and hit Enter b A login box should appear c Type 0000 and hit Enter you should now be at the home page for DP 530 Configuration 5 The main configuration screen of the DP 530 Thi...

Page 11: ...default value Bluetooth Config Security Possible values Off On Setting Security to ON forces the printer and the remote device to use Paring Setting Security ON requires that Pairing is set to Paired and that a PIN has been entered that matches the PIN in the remote device Paired Mode Possible values UnPaired Paired This feature allows Bluetooth pairing to occur between the printer and the connect...

Page 12: ...k of the network GateWay user defined If Static Address Method is selected type in the gateway address of the network Address Method user selectable Static printer will always connect to the network using the IP address defined DHCP printer will acquire an IP address from your network DHCP server Access Point The printer will broadcast itself as a network connection The SSID will be the serial num...

Page 13: ... 530 to print many other file formats directly without the need for a driver IMAGE selected if just image files are being sent to the printer When in this mode the printer will directly print the following file types png jpg bmp pbm svg tiff PDF When in this mode the printer will directly print Portable Document Files PDF POSTSCRIPT When in this mode the printer will directly print Postscript form...

Page 14: ...es Off Front Rear Gap Default Off Note Rear and Gap apply to 530L models only Set the value when using regular or label media with appropriate characteristics To align the printed image to the media the printer will use the indicator according to the user choice here Front Paper Sensor Threshold Possible values 0 100 Default value is 75 When using paper with a black on the front adjust this settin...

Page 15: ...If the printer is detecting gaps where none exist set the Gap Sensitivity to a lower value Backup Distance Before Printing Used with Mark Seek User defined This is the distance the printer will pull in the paper before starting to print Max Mark Search Distance Used with Mark Seek User defined This is the distance the printer will advance paper to seek the mark before displaying a Paper Out condit...

Page 16: ...rint the graphics file as a header prints at the beginning of the print job footer prints at the end of a print job or use the graphics print command to print anywhere on your receipt or label See Integrator s Guide for more information on graphics commands When selecting header the graphics file will automatically print the logo at the beginning of each print job When selecting footer the graphic...

Page 17: ...14 www dascom com 49 0 731 2075 0 E Update Printer Firmware Upload Files to Printer Memory F Reset Printer Configuration to Factory Defaults Safe Mode ...

Page 18: ...phic Based Print Jobs The host assembles the printed image as a series of lines of dots and transmits this image as a sequence of data bytes that represent the dot patterns assembled Often these jobs or files have some control characters on the front end and or rear end of the dot pattern bytes to define their format help control pagination etc Windows drivers in particular encode the image as a g...

Page 19: ...ger may automatically scan for new devices or you may need to tell it to scan The discover name of the DP 530 printer will be DP 530 XXXxxxxx where XXXxxxxx the Printer Serial Number c For Pairing the default passkey is 0000 Note Bluetooth host devices pair after discovery but only connect to Bluetooth printers when the host application has asked it to print III Bluetooth Windows 7 and above a Tur...

Page 20: ...andard TCP IP Printer Port wizard f Follow the on screen prompts in this wizard You ll use the IP address recorded above to set up the port In the same screen you can also name the port something familiar and relevant and this will appear as the name of the printer to the user g After the port is detected it will be displayed as a generic network card accept this by clicking Next Finish h After yo...

Page 21: ...inter should appear in your paired devices list Note Android devices pair after discovery but only connect to Bluetooth printers when the host application has asked it to print II Wi Fi This feature and or specific directions for use were not available as of this printing D Apple Tablets Smartphones Bluetooth I This feature and or specific directions for use were not available as of this printing ...

Page 22: ...Mark Media Position For automatic ticket printing the Black Mark should be positioned as shown in the figure below When using Mark Sensing mode see Configuration earlier in this document DP 530 printers will automatically position the output for tear off and printing following a Form Feed command or by pressing the Paper Feed button For non automatic paper positioning refer to the Integrator s Gui...

Page 23: ...lean the head You may also experience a buildup of paper dust in the printer This may be removed using a can of compressed air or by vacuuming To clean the exterior of the printer turn the printer off and use a soft cloth moistened with a mild detergent B Battery Care I Getting the Maximum Battery Life New batteries are shipped in an uncharged state and must be charged for at least 4 hours prior t...

Page 24: ...ng properly perform the following steps Test the power adapter 100 240VAC 50 60Hz 12 24VDC adapter with a voltmeter to verify that its output voltage is 19 VDC Connect the power adapter to a power source and then connect it to the printer Verify that the printer s Battery Indicator is illuminated If illuminated the charging circuit is functioning properly Note If the battery is already fully charg...

Page 25: ... closed by opening the door and closing it again until the door clicks closed Check the platen roller for damage Stays On With Alarm Communications error Verify communications settings in the Interface Menu Printer power must be cycled to clear error Fault Description and Resolution II Problem Possible Cause Solution Printer will not turn on Battery not installed properly Remove and reinstall batt...

Page 26: ...tion of this document Black Mark density contrast Adjust Mark Sensitivity as described in Device Settings Menu Paper not feeding reliably or print is compressed vertically Poor quality paper Verify paper from approved source Heavy or thick forms specialty paper with slick finish Lower the Max Paper Speed as described in Device Settings Menu Paper Door not fully closed Verify door is closed Print G...

Page 27: ...use Solution MCR Reader does not read cards reliably MCR reader dirty Clean reader as described in Maintenance section of this document D Obtaining Service If service is required for your printer please contact the company where you purchased your printer ...

Page 28: ...m Roll Capacity Approx 94 28 6 m creating 188 6 long receipts Core Size 0 75 Recommended 19 mm Power Management Battery Rechargeable 3 cell Lithium Ion 11 3 V 2950 mAh 33 2 Wh Endurance Over 3 500 printed inches per charge Power Option 100 240 VAC wall adapter or 12 24 VDC in vehicle adapter When plugged in the printer can be used while recharging the battery or can be run without the battery prin...

Page 29: ...ng 148 6 long receipts with 5 5 mil thick media Receipt Media Approx 173 52 6m creating 346 6 long receipts Core Size 0 75 Recommended 19 mm Power Management Battery Rechargeable 3 cell Lithium Ion 11 3 V 2950 mAh 33 2 Wh Endurance Over 3 500 printed inches per charge Power Option 100 240 VAC wall adapter or 12 24 VDC in vehicle adapter When plugged in the printer can be used while recharging the ...

Page 30: ...or reset DHCP Dynamic Host Configuration Protocol A method used to centrally control the assignment of IP addresses on a network dpi Dots per inch Generally used to refer to graphics density or resolution font A group of characters of a given shape or style infrastructure A Wi Fi network consisting of stations connecting to a wired network or other stations via an access point interface The connec...

Page 31: ... the connection between systems on a network top of form The vertical position where the first line is printed on the paper Also the position the paper is advanced to when a form feed FF character is received from the host or the Form Feed button is pressed on the printer s control panel USB Universal Serial Bus WAN Wide Area Network Refers to connections that allow one LAN to communicate with ano...

Page 32: ...t 15 Class B i features 28 form 28 Front Paper Sensor Threshold 11 Gap Paper Sensor Threshold 12 GateWay 9 General Error Conditions 22 Graphics 13 IMAGE 10 Image Parameters 10 infrastructure 27 interface 27 IP Address 9 IP54 3 LAN 27 LED 27 Left Margin 12 lpi 27 Maintenance 2 20 23 24 margin 27 Mark Seeking 11 12 Max Mark Search Distance 12 Max Paper Speed 11 23 Maximum Battery Life 20 Media 2 19 ...