Tenda W3002R, User Manual

Page 1: ...W3002R Wireless N300 High Power Router ...

Page 2: ...expressed written permission from Shenzhen Tenda Technology Co Ltd any individual or party is not allowed to copy plagiarize reproduce or translate it into other languages All photos and product specifications mentioned in this manual are for references only Upgrades of software and hardware may occur Tenda reserves the right to revise this publication and to make changes in the content hereof wit...

Page 3: ...TINGS 29 5 1 WIRELESS BASIC SETTINGS 29 5 2 WIRELESS SECURITY 30 5 2 1 WPS 30 5 2 2 WEP 31 5 2 3 WPA PSK 32 5 2 4 WPA2 PSK 33 5 2 5 Mixed WPA WPA2 PSK 33 5 3 WIRELESS EXTENDER 34 5 3 1 Universal Repeater Mode 34 5 3 2 WISP Client Mode 34 5 3 3 WDS 37 5 4 ACCESS CONTROL 39 5 5 CONNECTION STATUS 41 CHAPTER 6 DHCP 42 6 1 DHCP SETTINGS 42 6 2 DHCP CLIENT LIST 43 CHAPTER 7 VIRTUAL SERVER 44 7 1 PORT RA...

Page 4: ... Power Router 2 10 4 RESTORE TO FACTORY DEFAULT SETTINGS 59 10 5 FIRMWARE UPDATE 60 10 6 REBOOT 60 10 7 CHANGE PASSWORD 61 10 8 SYSTEM LOGS 61 APPENDIX 1 GLOSSARY 62 APPENDIX 2 PRODUCT FEATURES 63 APPENDIX 3 TROUBLESHOOTING 64 ...

Page 5: ...ver an up to 300Mbps WLAN that is secured with WPA and WPA2 encryption methods Plus it provides WISP client mode to let you access Internet wirelessly and WDS to extend your wireless coverage With high power the Tenda W3002R is ideal for large homes or offices 1 1 Package Content Unpack the box and verify the following items W3002R Power Adapter Resource CD 5dbi antenna Ethernet Cable Quick Instal...

Page 6: ... performing WPS authentication with wireless client On WPS is enabled SYS Flashing The router is working properly WLAN On The wireless function is enabled Flashing the router is transmitting data wirelessly WAN LAN 1 4 On Devices connect to the corresponding port properly but no data transmitted or received Flashing Sending or Receiving data over corresponding port ...

Page 7: ... one included the package may damage the router WAN The Internet port for connection to the cable or the DSL modem or direct ISP service via an Ethernet cable LAN 1 2 3 4 Connect Ethernet devices such as computers switches and hubs RESET WPS Press and hold the button for 7 seconds to restore the router to its original factory default settings or for about 1 second to enable the WPS functionality ...

Page 8: ... Connect one end of the included power adapter to the Device and plug the other end into a wall outlet nearby Using a power adapter with a different voltage rating than the one included the package may damage to the router 2 Connect one of the LAN ports on the Router to the NIC port on your PC using an Ethernet cable 3 Connect the Ethernet cable from Internet side to the WAN port on the Device ...

Page 9: ... Chapter 3 Internet Connection Setup 3 1 Config TCP IP settings on your PC If you are using Windows XP do as follows 1 From the desktop right click My Network Places Properties 2 Right click on the Local Area Connection and select Properties ...

Page 10: ...02R Wireless N300 High Power Router 8 3 Select Internet Protocol TCP IP and click Properties 4 Select Obtain an IP address automatically or Use the following IP address a Obtain an IP address automatically ...

Page 11: ...ay Enter 192 168 0 1 Preferred DNS server Set Preferred Primary DNS the same as the LAN IP address of your Device 192 168 0 1 if you don t know your local DNS server address Or consult your ISP The Alternate Secondary DNS is optional Click OK twice to save your settings If you are using Windows 7 do as follows 1 Click on Start Control Panel Network and Internet Network and Sharing Center ...

Page 12: ...uter 10 2 Click Change adapter settings 3 Right click on the Local Area Connection and select Properties 4 Select Internet Protocol Version 4 TCP IPv4 and click Properties or directly double click on Internet Protocol Version 4 TCP IPv4 ...

Page 13: ...W3002R Wireless N300 High Power Router 11 5 Select Obtain an IP address automatically or Use the following IP address a Obtain an IP address automatically b Use the following IP address ...

Page 14: ...server Set Preferred Primary DNS the same as the LAN IP address of your Device 192 168 0 1 if you don t know your local DNS server address Or consult your ISP The Alternate Secondary DNS is optional Click OK twice to save your settings 3 2 Web Login 1 Open a web browser IE Firefox Safari etc type 192 168 0 1 in the address bar and press Enter Then you can login to the router s web management ...

Page 15: ...tely when your computer connects to the ADSL Cable modem directly and then configure a security key to secure your wireless network PPPoE Select PPPoE Point to Point Protocol over Ethernet if you used to connect to the Internet Using a Broadband Connection that requires a username and password Enter the user name and password provided by your ISP and configure a security key to secure your wireles...

Page 16: ...urity mode and Encryption type in addition to a security key For the latter see section 5 2 NOTE Wireless network is not encrypted by factory default and thus insecure Please secure it with custom encryption To secure your wireless network quick and simple on the home page Simply define a custom security key Security mode and Encryption type here is preset to WPA PSK and AES respectively by defaul...

Page 17: ...W3002R Wireless N300 High Power Router 15 Chapter 4 Advanced Settings 4 1 Status Here you can view WAN status and system status ...

Page 18: ...dicates that the WAN port is correctly connected and is requesting an IP address from your ISP Connected Indicates that the router has been connected to your ISP Connection Type Displays current Internet connection type WAN IP Displays the IP address of WAN port that provided by your ISP Subnet Mask Displays WAN subnet mask provided by your ISP Gateway Displays WAN gateway address Preferred DNS Se...

Page 19: ... Address Displays router s MAC address of WAN interface System Time Displays router system time either customized or update with NTP server Connected Client Displays the number of client devices Firmware Version Displays router s current firmware version Hardware Version Displays router s current hardware version ...

Page 20: ...ct to the ADSL Cable modem directly MTU Maximum Transmission Unit DO NOT change it from the factory default of 1500 unless necessary You may need to change it for optimal performance with some specific websites or application software that cannot be opened or enabled in this case try 1450 1400 etc PPPoE Use this option if you used to connect to the Internet Using a Broadband Connection that requir...

Page 21: ...ection failure Connect Manually Require users to manually connect to Internet upon system startup or connection failure Connect on Demand Connect automatically to Internet only when there is data being transferred Connect during Specified Time Period Connect automatically to Internet during a specified time length Note Before you can use the Connect during Specified Time feature you must configure...

Page 22: ...ary You may need to change it for optimal performance with some specific websites or application software that cannot be opened or enabled in this case try 1450 1400 etc PPTP PPTP Select PPTP Point to Point Tunneling Protocol if your ISP requires The PPTP allows you to connect to PPTP VPN server from ISP or headquarter For example A corporate branch and headquarter can use this connection type to ...

Page 23: ...ter can use this connection type to implement mutual and secure access to each other s resources Internet connection Type Displays the current Internet connection type L2TP Server Address Enter the IP address or domain name of a L2TP server User Name Enter the L2TP User Name provided by your ISP Password Enter your Password MTU Maximum Transmission Unit DO NOT change it from the factory default of...

Page 24: ...e Enter the PPPOE account provided by your ISP Password Enter the PPPOE password provided by your ISP Address Mode Select Dynamic if you don t get any IP info from your ISP otherwise select Static IP Address The IP address provided by your ISP Inquire your local ISP if you are not clear Subnet mask The subnet mask provided by your ISP MTU Maximum Transmission Unit The default value is 1492 ...

Page 25: ...of the computer that connect to the router to login to the web management page 4 4 MAC Clone This section allows you to configure MAC address of router s WAN interface Normally you don t need to change the default WAN MAC value However some ISP may bind client PC s MAC address for Internet connection authentication In this case simply enter such MAC in the WAN MAC Address field or use the MAC clon...

Page 26: ...eck to activate DNS settings Preferred DNS Server Enter the Preferred DNS Server address provided by your ISP Alternate DNS Server Optional Enter the Alternate DNS Server address if your ISP provides optional Note The websites can t display if DNS server address is wrong Do remember to restart the device to activate new settings when they completed ...

Page 27: ...l rule will apply Upload Download Select to control bandwidth over data upload or download traffic Bandwidth Range Set a upload download bandwidth limit on PCs within a specified IP range Note that maximum upload download bandwidth should not exceed your router s WAN bandwidth limit Consult your ISP if you are not clear Enable Check uncheck to enable disable current entry When disabled correspondi...

Page 28: ...ata at speeds of 10 15KByte s and download data at speeds of 80 90KByte s To add an upload bandwidth control rule do as follows 1 1 Input 192 168 0 100 in corresponding IP Address fields 2 2 Select Upload 3 3 Enter 10 and 15 in corresponding bandwidth fields 4 4 Check Enable 5 5 Click Add to List 6 6 Click Apply ...

Page 29: ...then add a download bandwidth control rule as seen below Example 2 To let PCs within the IP address range of 192 168 0 2 192 168 0 254 to upload data at speeds of 20 30KByte s and download data at speeds of 100 120KByte s follow instructions above ...

Page 30: ...ery five minutes IP Address Displays the IP address of a corresponding PC Upload Speed Displays the upload speed KByte s of a corresponding PC Download Speed Displays the download speed KByte s of a corresponding PC TX Packets Displays the number of packets sent by a corresponding PC via the device since Statistics is enabled TX Bytes Displays the number of Bytes sent by a corresponding PC via the...

Page 31: ...AN port It is advisable to keep the default Auto setting to get the best speed Note Aging and the length of Ethernet cable may reduce its transmission capability In this case select 10M Full Duplex or the mode specified by the ISP from the Speed Duplex drop down list to improve performance ...

Page 32: ...u have 11b and 11g wireless devices in your wireless network 11b g n mixed mode Select it if you have 11b 11g and 11n wireless devices in your wireless network Primary SSID A SSID Service Set Identifier is the public name of a wireless network This option is configurable and can t be empty Secondary SSID This is alternate public name of a wireless network This option is configurable and can be emp...

Page 33: ...evices on the network WMM Capable WMM is QoS for your wireless network Enabling this option may better stream wireless multimedia data such as video or audio recommended ASPD Capable Select to enable disable the auto power saving mode By default this option is disabled TX Power Select a proper power level High Medium Low for optimal performance 5 2 Wireless Security This section allows you to secu...

Page 34: ...ent device during this time if it succeeds the wireless client device connects to your router and the WPS LED displays a solid light Repeat steps mentioned above if you want to add more wireless client devices to the device PIN To use this option you must know the PIN code from the wireless client and enter it in the corresponding field on your device while using the same PIN code on client side f...

Page 35: ...or each packet WPA also includes a message integrity check feature to prevent data packets from being hampered with Only authorized network users can access the wireless network WPA adopts enhanced encryption algorithm over WEP WPA Encryption Type Select AES advanced encryption standard or TKIP temporary key integrity protocol Security Key Enter a security key which must be between 8 63 ASCII char...

Page 36: ...cryption type from AES advanced encryption standard TKIP temporary key integrity protocol or TKIP AES Security Key Enter a security key which must be between 8 63 ASCII characters long Key Renewal Interval Specify a valid time interval for the key to be updated 5 2 5 Mixed WPA WPA2 PSK The mixed WPA WPA2 PSK security mode includes WPA PSK and WPA2 PSK To use this mode follow instructions on WPA2 P...

Page 37: ...abled meanwhile The wireless repeater relays signal between its stations and the root AP for greater wireless range The Universal Repeater mode differs from the WDS in terms that it requires only a one way connection authentication 5 3 2 WISP Client Mode SSID The wireless name of the uplink wireless device Channel The channel used by uplink wireless device Security Mode The security mode and key u...

Page 38: ...ple to illustrate how to implement the WISP client feature Set the uplink device as below SSID Tenda_W309R_1 Chanel 9 Security Mode WPA PSK Security Key 12345678 LAN IP address 192 168 10 1 Set the Second W3002R as below SSID Tenda_W309R_2 Chanel 9 ...

Page 39: ...er 37 Scan the first W3002R s wireless signal Tenda_W309R_1 on the second W3002R WISP client device or manually enter Tenda_W309R_1 After finish the setting you can check the ip address of the router s WAN port through view system status ...

Page 40: ...red backbone to link them Note Both wireless Access Points MUST support WDS Extender Mode Select a proper extender mode to use SSID Enter the wireless network name of the wireless device you want to connect Channel The channel on which the link partner device is currently operating AP MAC Address Enter the MAC address of the wireless device you want to connect Security Mode Select a security mode ...

Page 41: ...se WDS Bridge on both W3002R as seen below 1 Directly enter the MAC address and SSID of the link partner if you already know them and then configure proper security settings 2 Use the Open Scan button 1 Click Open Scan select the desired wireless network and click OK The MAC will then be added automatically ...

Page 42: ...SID channel security settings and security key must be exactly the same on both such devices 5 4 Access Control The MAC based Wireless Access Control feature can be used to permit or forbid clients to connect to your wireless network Select SSID Select primary SSID or secondary SSID for your filter rules to apply MAC Filter Mode Permit Only only allows PCs at specified MAC addresses in the list to...

Page 43: ...ys added MAC address entries You can add new entries or delete existing entries according to your needs Example To permit only a PC at the MAC address of 00 e3 c7 a4 54 75 to connect to your wireless network via the primary SSID do as follows A For the primary SSID Tenda_W3002R_1 configure settings as seen on the screenshot below B For the secondary SSID Tenda_W309R_1_2 configure settings as seen ...

Page 44: ...MAC addresses and frequency width Select SSID Select the SSID you want to view MAC Address Displays MAC addresses of wireless clients connected to the router Bandwidth Displays channel bandwidth used by currently connected hosts wireless clients Note The bandwidth here refers to the channel bandwidth instead of wireless connection rate ...

Page 45: ...dress subnet mask gateway and DNS etc eliminating the need of manual intervention Just be sure to set all computers on your LAN to be DHCP clients by selecting Obtain an IP Address Automatically respectively on each such PC When turned on these PCs will IP information from the DHCP server Enable DHCP Server Check or uncheck the box to enable or disable the device s DHCP server feature Start End IP...

Page 46: ...IP addresses always you can use this feature and manually add a static DHCP Reservation entry for each such device IP Address Enter the IP address for static DHCP reservation MAC Address Enter the MAC address of a computer to always receive the same IP address the IP you just specified Host Name Displays host name of the PC that get IP address from the DHCP server Lease Time Displays remaining tim...

Page 47: ...d Both Select Both if you are not sure about which protocol to use Enable The corresponding entry takes effect only if you checked this option Delete Click to remove a corresponding entry rule Well Known Service Port The Well Known Service Port lists widely used protocol ports Simply select a port an entry ID and click the Add to button to populate the selected port to the corresponding fields of ...

Page 48: ... Enter 21 in both Start Port and End Port fields or select FTP from Well known Service Port and an entry ID 21 will be automatically populated to corresponding fields of the selected entry 2 Enter 192 168 0 10 in the private field select TCP and then select Enable 3 Save your settings Now your friends only need to enter ftp xxx xxx xxx xxx 21 in their browsers to access your FTP server xxx xxx xxx...

Page 49: ... before using the feature Enter the static IP address of the PC on your LAN which you want to set as a DMZ host Enabling DMZ host may expose your local network to potential attacks So it is advisable to use it with caution DMZ Host IP Address Enter the IP address of computer on your LAN which you want to set to be DMZ host Enable Check uncheck to enable disable the DMZ host feature For example To ...

Page 50: ...devices as needed UPnP enabled devices can be discovered automatically by the UPnP service application on the LAN Enable UPnP Check uncheck to enable disable the UPnP feature Note Note UPnP works in Windows XP Windows ME or later NOTE Operating system needs to be integrated with or installed with Directx 9 0 or in an environment with installed application software that supports UPnP ...

Page 51: ...try rule Start IP End IP Enter the same IP address or 2 different IP addresses in both boxes to specify a single PC or a range of PCs for current rule to apply to Port Enter TCP UDP protocol port number s it can be a range of ports or a single port Type Protocol Select a protocol or protocols for the traffic TCP UDP Both Time Specify a time range for current entry to take effect Day Select a day o...

Page 52: ...xample 1 If you want prohibit PCs within the IP address range of 192 168 0 100 192 168 0 120 access Internet do as follows Example 2 if you want the pc with the IP address 192 168 0 145 only can browse web pages from 8 00 to 18 00 do as follows ...

Page 53: ...it Only Rule ID Select a rule ID from the drop down list Rule Name Briefly describe the current entry rule MAC Address Specify a MAC address for a corresponding MAC filter rule to apply to Time Specify a time period for a current rule to take effect Day Select a day or several days for a current rule to take effect Enable Check to enable or uncheck to disable a corresponding filter rule ...

Page 54: ...mple1 If you want to prohibit a PC with the MAC address 00 E0 4C 69 A4 10 to access Internet between 8 00 and18 00 Example2 if you want PC with the MAC address 00 E0 4C 69 A4 10 can access Internet between 8 00 and18 00 only from Monday to Friday ...

Page 55: ...t Rule Name Briefly describe the current entry rule Start IP End IP Enter the same IP address or 2 different IP addresses in both boxes to specify a single PC or a range of PCs for current rule to apply to Domain Name Enter full domain name or keyword of a domain name to be filtered out Time Specify a time period for a current rule to take effect Day s Select a day or several days for a current ru...

Page 56: ...nt to forbid the computers on your LAN to access www google com from 8 00 to 18 00 during working days Monday Friday then do as follows Note Each rule can only include one domain name Simply add more rules accordingly if you want to filter multiple domain names ...

Page 57: ...80 enter http x x x x 8080 where x x x x represents the router s WAN IP address and 8080 is the remote admin port Assuming the device s Internet IP address is 220 135 211 56 then simply replace the x x x x with 220 135 211 56 namely http 220 135 211 56 8080 2 Leaving the IP address field at 0 0 0 0 makes the device remotely accessible to all the PCs on Internet or other external networks populatin...

Page 58: ...estination IP subnet mask gateway hop count and interface The principal task for a router is to look for an optimal transfer path for data forwarding and transfer it to the specified destination To complete this work the router stores and maintains related data of various transfer paths i e establishing a routing table for future route selection ...

Page 59: ...ect the physical changes of the network layout automatically If you want to use static routing make sure the router s DHCP function is disabled Destination IP The IP network segment of destination network Subnet Mask Enter the Subnet Mask that corresponds to the specified IP network Gateway The IP address for next hop Note 1 Gateway must be on the same IP net segment as device s LAN WAN IP address...

Page 60: ...ote Configured time and date info loses when the device is disconnected from power supply However it will be updated automatically when the device reconnects to Internet To activate time based features e g firewall the time and date info shall be set correctly first either manually or automatically 10 2 DDNS DDNS Dynamic DNS Service allows you to assign a fixed domain name for your dynamic WAN IP ...

Page 61: ...e Enter the DDNS domain name you register For example If you have registered a domain name from no ip com for a web server on the host at 192 168 0 10 and get below info User Name tenda Password tenda123 Domain Name tenda123 no ip com Configure necessary settings on port forwarding interface and enter the information provided by your DDNS service provider on the DDNS screen Others can access your ...

Page 62: ...evice in case that the device is restored to factory default settings To do so click the Backup button and specify a directory to save settings on your local hardware Restore Click the Browse button to locate and select a configuration file that is saved previously to your local hard drive 10 4 Restore to Factory Default Settings Click the Restore to Factory Default button to reset Device to facto...

Page 63: ... tendacn com to download the latest firmware to update your device If you run into a problem with a specific feature of the device log on to our website www tendacn com to download the latest firmware to update your device 1 Click Browse to locate and select the firmware 2 Upgrade Click to start upgrading Device will restart automatically after finish upgrading 10 6 Reboot Reboot the device to act...

Page 64: ...ice s Web based interface Click OK to submit your new password Note For security purpose it is highly recommended that you change Device s default login password 10 8 System Logs The System Logs option allows you to view all events that occur upon system startup Refresh Click to update current logs Clear Click to remove all logs ...

Page 65: ... 6 and 11 to avoid mutual interference SSID SSID Service set identifier SSID is used to identify a particular 802 11 wireless LAN It is the name of a specific wireless network To let your wireless network adapter roam among different APs you must set all Aps SSID to the same name WPA WPA2 The WPA protocol implements the majority of the IEEE 802 11i standard It enhances data encryption through the ...

Page 66: ...ed to an xDSL Cable MODEM Combines the function of a wireless AP router 4 port switch and firewall WPA WPA2 and WPA WPA2 etc to secure your wireless network Simple and quick to secure a WiFi connection at a push of the WPS button Multiple operating modes WISP Client universal repeater WDS available only on some products Provides primary SSID and secondary SSID Hidden invisible SSID MAC based wirel...

Page 67: ... for help if the problem still exists after you tried all the above 2 Q What should I do if I forget the login password to my device A Reset your device by pressing the Reset button for over 7 seconds Note All settings will be deleted and restored to factory defaults once you pressed the Reset button 3 Q My computer shows an IP address conflict error after having connected to the device What shoul...

Page 68: ...internal server s IP address For example assuming that your Web server s IP address is 192 168 0 10 then simply input it Select a proper protocol type TCP UDP or Both depending on which protocol s your internal host is using Click Enable and save your settings For your reference we collected a list of some well known service ports as follows Server Protocol Service Port Web Server TCP 80 FTP Serve...

Page 69: ...determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technicia...

Page 70: ...ble for any radio or TV interference caused by unauthorized modifications to this equipment 2 To avoid unnecessary radiation interference it is recommended to use a shielded RJ45 cable The product can be used without restrictions in the following countries all EU member states except France and Norway The product can be used with limitations in the following countries France for indoor use only an...