Tenvis JPT3815W, Quick Start Manual

Page 1: ...es Quick Start Guide Please download the latest Quick Start Guide from www tenvis com download For security s sake please update the default user name and password of your IP camera The exact process is on page 5 9 2013 ...

Page 2: ... s in the box 1 Let s show you around 1 How it works 1 Chapter 2 Let s get PC view For windows 2 For MAC 8 11 For iPhone Chapter 3 Let s get mobile view 12 For Android 14 For others Chapter 4 Last but not least 16 FAQ 17 Learn more 17 Support ...

Page 3: ...Manual x 1 Mounting Bracket set x 1 Screws and Plastic Screw Anchors Let s show you around How it works Stickers What s in the box CD x 1 Power Lan Reset Power Reset Lan WIFI WIFI Power Audio Out Lan Reset IP Camera PC MAC Wired Wirelesss Router Mobile Phone PAD Wired LAN WIFI Wired LAN View 1 ...

Page 4: ...nd select the installation mode Wizard Mode www tenvis com download is recommended for first time users or non tech users If you select the Advanced Mode please visit to find the Advanced User Guide 2 LAN means Local Area Network IP Camera PC MAC Wireless Wirelesss Router Mobile Phone PAD Wired LAN WIFI Wireless LAN View IP Camera Wirelesss Router ADSL Modem PC MAC Mobile Phone PAD Internet 3G 4G ...

Page 5: ...you could visit your camera with your internal network through the browser If not appear please click If the red arrow still not appear please contact us One Key Set 5 Please make sure both the IP camera and your computer are connected with the wireless router You can find this label on the camera xxxx ...

Page 6: ...ser and match the correct sign in mode accordingly If you can view the scene congratulations Now you can view the live video from your LAN Please save the Access URL in your memo 2012 11 10 18 43 05 Please install the plug in of the IE browser for the first time ...

Page 7: ...box Then click The camera will be restarting and the network cable need to be disconnected Share Key Apply Now move back to your browser If you can view the scene congratulations You have set the wireless successfully Please scan for multiple times 5 Wireless LAN View If you don t use internet now you could exit the IP Camera Wizard You can find this label on the camera For the security please upd...

Page 8: ... click If failed please click Next Set port forwarding 6 Internet View 10 If the DDNS checking succeed please click If failed please recheck the Internet connecting If still not connected please contact your own Internet Service Provider Next ...

Page 9: ...he support information on Page 19 OK please contact your Internet Service Provider or router provider 12 If succeed below screen will show If you want to add more cameras please click and Next Yes Now move back to your browser Input your internet access URL If you can view the scene Congratulations You have finished Internet view setting successfully Now you can monitor what is happening anywhere ...

Page 10: ...ted in the search result window Default browser will be opened automatically to display the camera login page scene 1 scene 2 3 If you see the scene 1 please continue If you see the scene 2 first skip to page 10 and modify the camera s IP address and refresh to scene 1 to continue You can find this label on the camera 8 ...

Page 11: ...r MAC please visit www tenvis com 9 Congratulations You have finished wired LAN view for MAC successfully Tips IP Camera Web Server will detect the type of your browser and match the correct sign in mode accordingly For the security please update the default user name and password of your IP camera The exact process is as below ...

Page 12: ... PIC 1 2 and can be found by the following steps Setting 10 Take the secondary click right click and select to set the IP address of the camera to the same subnet as LAN Network Configuration Make sure there s no IP address conflict PIC 2 PIC 1 ...

Page 13: ...ostname in the snapshot is just for your reference For the MAC user please visit for more info www tenvis com support 3 For LAN view please fulfill them below For Internet view please fulfill them below For windows this address is LAN access URL which you can find on page 7 You can find this label on the camera xxxx For windows this address is Internet access URL which you can find on page 7 You c...

Page 14: ...ave finished iPhone view successfully now you can view the live video from your iPhone anywhere anytime 1 Search in Google Play you could install for simple use Or visit to know more Click and select IP Cam Viewer IP Cam Viewer Lite www tenvis com download IP Camera DVR NVR For Android 12 ...

Page 15: ...or your reference For LAN view please fulfill them below For Internet view please fulfill them below For windows this address is LAN access URL which you can find on page 7 You can find this label on the camera xxxx For windows this address is Internet access URL which you can find on page 7 You can find this label on the camera xxxx ...

Page 16: ... mobile phone browser For Others 2 Register an account of TENVIS video surveillance system if you do not have Symbian Windows Phone Blackberry OS and all others 3 Login with your own account Congratulations You have finished Android view successfully now you can view the live video from your phone ...

Page 17: ...system elect to continue add 5 Input camera S N and camera s username and password 6 Select to view camera from Internet Single Channel 15 Congratulations You have finished internet view successfully now you can view the live video from your phone You can find the label on the cameras xxxx ...

Page 18: ...ve password If you forget your username or password you could reset the camera to factory settings to get the default username and password admin blank 5 How can I reset the camera to factory settings Please press the reset button under or on the camera about 1 minute until the camera reboot Please make sure the power supply is connected to the camera when you are doing it 6 Why there is no audio ...

Page 19: ...pport tenvis com Time 7 00 15 00 MST Monday Friday Telephone 1 505 715 6577 Skype tenvis_us_support E mail ussupport tenvis com USA Local Customer Service If you have any problem of the camera settings please visit our forum to search your problem or post thread for help http forum tenvis com Learn more You can find more information watch demos and learn more about TENVIS IP Camera at www tenvis c...

Page 20: ...the world in my eyes TENVIS Technology Co Ltd www tenvis com How are we doing Welcome to email our COO via admin tenvis com for any suggestion or complaint Thanks for choosing TENVIS ...