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mPOWERPAD XPAND SOLAR KIT USER GUIDE
Thank you for purchasing mPowerpad Xpand solar kit. Before you
start using the product, please read these instructions carefully to
learn about its features and capabilities, so you can get the best out
of it.
© 2015 Third Wave Power Pte Ltd. All rights reserved. Product specifications are subject
to change without prior notice. All information contained in this user guide is correct at
the time of publishing. For the latest updates, please visit www.thirdwavepower.com
WARRANTY AND SUPPORT
Limited warranty
Third Wave Power warrants the device against defects in materials and workmanship
under normal use. The warranty period is 1 year for mPowerpad and mPowerpack
from the date of original purchase. During the warranty period, if a defect arises, and
you follow the instructions below for submitting a warranty claim, we will, at our option,
either (i) repair the device using either new or refurbished parts or (ii) replace the device
with a new or refurbished unit. This limited warranty applies to any repair, replacement
part or replacement device for the remainder of the original warranty period or for 30
days, whichever period is longer. All replaced parts and devices for which a refund is
given shall become property of Third Wave Power. This limited warranty applies only to
hardware components of the device that are not subject to accident, misuse, neglect, fire
or other external causes, unauthorized use, alterations or repair, or commercial use.
Submitting a warranty claim
Before you submit a warranty claim, we recommend that you first visit the Support
section for assistance. Valid warranty claims are generally processed through the point
of purchase during the first 30 days after purchase; however this may vary depending on
where you purchased the device — please check with your reseller. If you need to claim
warranty directly from Third Wave Power, please email a copy of your purchase receipt
and a description of the technical problem to support@thirdwavepower.com.
Important notes
Do not send any parts or product to Third Wave Power without contacting and obtaining
instructions on how to return. The warranty is void on the following conditions:
1. Any parts or parts therein is or are altered, adjusted, dismantled, modified, handled
or tampered in any way whatsoever by any person or persons not authorised by us.
2. The product is damaged by accident, force majeure, fire, lightning, mishandling or
failure to follow enclosed instructions.
Customer support
If you have any questions on using the device, please visit the Support section of
www.thirdwavepower.com. Alternatively, email your question to
support@thirdwavepower.com.
SPECIFICATIONS
Solar panel rated peak watts
24 watts
DC output
18V, up to 1.4A
5V, up to 2A
Weight
1050 g (2.3 lb)
Dimensions
320 × 190 × 45 mm (12.6 × 7.5 × 1.8 in.) (folded)
660 × 190 × 45 mm (26 × 7.5 × 1.8 in.) (open)
Charges:
mPowerpack laptop chargers and any USB devices (excluding Apple devices)
CAUTION AND TROUBLESHOOTING
• Please ensure that you use a standard cable with appropriate specifications for USB
charging (supplied by device manufacturer) and ‘DC OUT’ charging (supplied by
Third Wave Power).
• While charging from mPowerpad Xpand solar kit, ensure that mPowerpack laptop
charger is enclosed within the zipper case to avoid exposure to sunlight and
high temperatures.
If you experience any trouble using mPowerpack Xpand solar kit, visit the Support
section of www.thirdwavepower.com or contact your local reseller or service center in
your country for further assistance.
