tilgin HG2700 Series, Quick Manual

Page 1: ...Tilgin Home Gateway HG2700 series Quick Guide ...

Page 2: ...0 Tilgin AB Box 1240 16428 Kista Sweden Tel 46 0 8 572 38600 For more company product and contact info https tilgin com Document Product Number 13652378 Content Version B 20 01 29 ...

Page 3: ... 4 1 Connecting a computer by Ethernet cable 8 4 4 2 Connecting a computer by using WLAN Wireless LAN 8 4 4 2 1 Configuring WLAN Client for computer devices 9 4 5 Configuring your computer device 9 4 6 Connecting phones equipment 10 4 7 Connecting a DECT handset to the home gateway 10 4 8 Locating a DECT handset 11 5 Troubleshooting Tips 11 6 Safety Information 11 7 Safety Recommendations 12 8 Pow...

Page 4: ...bling services offered by your operator If provided check the instructions from your operator for additional steps needed when connecting and powering up the device Quick Guide available on https tilgin com company support 2 Delivered with the home gateway Confirm that you have received the following All models Qty HG2700 series gateway 1 AC DC adapter Output 12V 3 0 A 1 Ethernet cable yellow or w...

Page 5: ...3 3 Home Gateway Overview 3 1 Home Gateway cable attachments See more instructions below ...

Page 6: ...nects USB Device 5 LAN ports 1 2 3 4 Connects Ethernet cables RJ 45 to the home computers and other devices 6 Phone1 and 2 Connects analogue phones or fax equipment 7 ON OFF button Button for turning the home gateway on or off 8 Power Input Connects the power adapter 9 Reset button Button for factory reset 10 WAN Connects to WAN Internet using Fiber 11 WAN Connects to WAN Internet using Ethernet 1...

Page 7: ...raffic activity OFF No link LAN GREEN Stable Link 10 100M 1000M GREEN Rapid flash Traffic activity OFF No link WLAN GREEN Stable Wireless function enabled GREEN Slow flash WPS in progress GREEN Short flash WPS succeeded GREEN Rapid flash WPS failed OFF Wireless function disabled USB GREEN Stable Connection established OFF No device connected detected Phone GREEN Stable Off hook GREEN Short flash R...

Page 8: ...ter Pages available in the Web GUI depend on your operator s offering Home gateways and power supplies are electrical devices that can overheat without ventilation Place standing or wall mounted on a firm and flat surface and do not cover or crowd them with objects or clothing that prevents good ventilation For best WiFi performance place the unit standing up in a high and free position preferably...

Page 9: ... backside to ON 4 Check that the power LED on the front side is lit red 4 3 Automatic Provisioning When the home gateway is properly connected an automatic configuration will begin The home gateway is pre loaded with software but it will always download newer software and settings from your operator Just wait until the power LED turns stable green which normally takes a few minutes but may take up...

Page 10: ... pressing the WiFi button once see picture in 3 2 1 The WLAN LED on the front will turn green when enabled Enter the PIN code provided by your wireless device adapter supplier in the local Web GUI of the home gateway WPS PBC method Enable the WLAN by pressing the WiFi button once The WLAN LED on the front will turn green when enabled Press the WiFi button again for 5 10 seconds to enable the PBC f...

Page 11: ...D Tilgin 12 random characters Example Tilgin 1wa23sbg9skm Channel Auto Note Your operator may instruct you to use a WPA key that they provide to you or use the WPA key printed on the label on the bottom side of the home gateway Make sure your WLAN profile is saved and make sure your computer network settings are configured properly 4 5 Configuring your computer device Your computer must be configu...

Page 12: ...our home gateway is equipped with a built in DECT base station you can connect DECT handsets to your home gateway For the handsets to work properly they should support either the CAT iq or the GAP standard This is true for most handsets on the market that are reasonably new It might also be the case that your operator provides a handset together with the home gateway To connect or pair a handset t...

Page 13: ...picture in 3 1 Verify that the LEDs lights according to the table shown in 3 3 Verify that you can hear a dial tone after hooking off the Telephone receiver If not check that the Telephone line cord from the Telephone is connected to one of the phone ports When there is slow or no connection over WLAN push the WLAN button WLAN Off Now press the WLAN button again WLAN On The Auto channel feature th...

Page 14: ...Tilgin components and replacements parts Failure to do so may result in performance loss damage to the product fire electric shock or injury It will also invalidate the warranty Avoid using the unit during an electrical storm There may be a remote risk of electric shock from lightning Treat the product with care keep it in a clean and dust free place Use only a soft damp cloth to clean the product...

Page 15: ... 0 10W Max 2 For UK CSEC CS36M120300FBF Input 100 240V 50 60Hz 0 8A Output 12VDV 3 0A 36 0W supplied by Chou Sen Electronics Shenzhen Co Ltd Average active efficiency 87 4 Min Efficiency at low load 10 84 0 Min No load power consumption 0 10W Max 3 For EU CSEC CS24F120200FGF Input 100 240V 50 60Hz 0 8A Output 12V 2 0A 24 0W supplied by Chou Sen Electronics Shenzhen Co Ltd Average active efficiency...

Page 16: ... supplied power adapter Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C 4 F to 140 F Humidity relative non condensing Operating 10 to 90 Non operating 5 to 95 Frequency Band According to Directive 2014 53 EU Maximum Radio Frequency Power EIRP According to Directive 2014 53 EU WiFi 2412 2472MHz WiFi 5150 5250MHz WiFi 5250 5350MHz WiFi 5470 5725MHz DECT 1880 1900MHz WiFi 1...

Page 17: ...h respect to the product is extended directly to you from or on behalf of Tilgin AB Limited warranties may be granted to you by the equipment provider in its capacity as reseller of the product Please contact your equipment provider for information regarding warranties for the product 12 Notice of Copyright and Patent Protection This product incorporates technology which is copyrighted patented or...

Page 18: ...oIP USB EN 55032 2015 EN 55035 2017 EN 61000 3 2 2014 EN 61000 3 3 2013 EMC DECT Draft EN 301489 6 V2 2 0 EMC 2 4GHz 5GHz WiFi Draft EN 301489 17 V3 2 0 Draft EN 301489 1 V2 2 0 RF Health Portion DECT EN 301406 V2 2 2 RF Health Portion 2 4GHz WLAN EN 300328 V2 1 1 RF Health Portion 5GHz WLAN EN 301893 V2 1 1 Health Safety EN 62368 1 2014 A11 2017 Health SAR EN 62311 2008 Transmitter frequency WiFi...

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Page 20: ...ved This Quick Guide and any associated artwork software and product designs are copyrighted with all rights reserved Under the copyright laws this Quick Guide artwork software and product designs may not be copied in whole or part without the written consent of Tilgin AB Under the law copying includes translation to another language or format ...