TransTel Communications DK7 series, User Manual

Page 1: ...e Small Office Communication System Digital Key Telephone User s Guide http transtelcommunications com email tech transtelcommunications com Ver 080709 All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ... of it s products for a particular purpose TransTel Communications Inc disclaims any and all liability from errors omissions or erroneous interpretations made from the contents of this document 2003 2010 TransTel Communications Inc This document or any parts thereof are not to be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or info...

Page 3: ...accessible 9 This product is equipped with a three wire grounding type plug this plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the grounding type plug 10 Do not allow anything to rest on the power cord Do not locate this ...

Page 4: ...ired to take adequate measures During power outages access to emergency number 000 111 or 911 will not be available unless optional external battery backup is fitted CAUTION This handset may retain small unmagnetised ferromagnetic common items staples pins if held very close above such items All manuals and user guides at all guides com ...

Page 5: ...al phone set and as such have taken great care in developing one of the most user friendly telephone available in the market today Please take a moment to review this guide Just as each person s job function differs so do their digital phone requirements Pay particular attention to those features which will be most helpful for you Since each telephone can be customized for your specific needs your...

Page 6: ...andset on hook In conversation make a call Press Dial Key 0 9 Press key Press key Dial numbers Press the CO key Press the busy CO key Press the flashing or blinking CO key Press DSS key All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 7: ...LED Indication CO key Trunk Line Idle Steady Off I Use Steadily On Green Busy Steadily On Red Ring Fast Blinking Red I Hold Fast Flashing Green All manuals and user guides at all guides com ...

Page 8: ...Idle Steady Off I Use Steadily On Red Save Redial Fast Blinking Red System Program Fast Flashing Red Call Forward Fast Flashing Red Signalling Tone Dial Tone Ring Back tone Busy Tone Override Tone Ring Intercom Trunk Hold Recall All manuals and user guides at all guides com ...

Page 9: ...C 02 Automatic Answer Intercom 8 C 03 Call Pickup 8 C 04 Doorphone Optional 9 D DURING CONVERSATION 10 D 01 Call On Hold 10 D 02 Call On Exclusive Hold 10 D 03 Conference 12 D 04 Call Transfer 14 D 05 Answer Call Waiting 14 D 06 Call Splitting 16 D 07 Mute Operation 16 D 08 Switching Between Using Handset And Handsfree 17 D 09 Volume Control 17 E PAGING 18 E 01 Zone Paging Internal 18 E 02 All Pag...

Page 10: ... Morning Call Service 30 G 08 Date Time Setting For Console only 30 G 09 Switching of Day Night Service Mode For Console only 30 G 10 Alarm Assignment For Console only 32 G 11 Absent Message 32 G 13 User Programming Help 33 G 14 Station Programming Saved Number Redial 34 G 15 Account Code 34 G 16 Do Not Disturb 35 G 17 Baby Listen 35 G 18 Automatic Line Access by Lifting Handset 35 G 19 Lock Unloc...

Page 11: ... to the called party through Speaker and your voice will be heard from the called extension 4 When the called extension is busy Busy Tone heard pressing another DSS key can call another extension A 02 Automatic Line Access Trunk Group Access The feature allows each Extension to automatically select an idle CO Line If CO lines are divided into trunk groups Extensions can only select in their own gr...

Page 12: ...CO line without hanging up A 04 Flash Open Loop Timed Flash Flash Key provides a temporary loop disconnection from a used CO line This allows a user to end a conversation and regain dial tone on the same trunk Flash duration is pre programmed and can meet the special needs of Central Office or PABX Lines if they offer them eg Call waiting Broker s call Press TRF FL key to Network hold an outside c...

Page 13: ...forward or backward Key Pad Depres s 1 time Depres s 2 times Depres s 3 times Depres s 4 Times Depres s 5 Times 1 1 Space 2 A B C 2 3 D E F 3 4 G H I 4 _ 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 ä Ü ñ ö 0 Vol Find the next name Vol Fine the previous name Lift Handset press SPK key to make the connection If the system finds a match the LCD displays as the following example Mike Chou ...

Page 14: ...Doorphone A 09 Dial Access To Attendant This is for an Extension user to reach the Attendant by dialing a programmed one digit code Lift Handset or press SPK key Dial 9 or 0 programmable NOTE When digit 9 is programmed for Automatic Line Access digit 0 is for Dial Access To Attendant When digit 0 is programmed for Automatic Line Access digit 9 is for Dial Access To Attendant All manuals and user g...

Page 15: ... ring NOTE 1 When you use the Call Waiting feature the MSG LED Lamp Red will flash slowly on the Called party 2 If an Intercom Recall is not answered after a programmed duration of about 90 seconds the recall will automatically be canceled B 02 Trunk Queuing Trunk Queuing is for an Extension to queue wait in line for a busy trunk When the busy trunk becomes free it will automatically signal the fi...

Page 16: ...east 10 seconds The value for the interval can be programmed from 10 to 90 seconds Automatic Save Number Redial Busy Tone heard when making an outside call Press SAVE key Auto Save will display in LCD Press new Telephone number If you skip this step the last dialed number will be stored Hang up Press SAVE key again for Redial Automatic Last Number Redial Busy Tone heard when making an outside call...

Page 17: ...tension A 3 party conference is made To Monitor Dial to monitor If programmed To Cancel Hang up press SPK key if Handsfree B 06 Barge In CO This feature is for an Extension to join another Extension in conversation with a CO line The calling Extension needs to be set up by programming before using this feature To Barge in Lift Handset or press SPK key Press the busy CO key Dial 0 A short tone will...

Page 18: ...ture can only be applied to Extensions with a Microphone To assign to cancel Press MIC AT to assign and to cancel LED Indicating When Extension is in Automatic Answer Mode LED is steady on When Extension is back to normal mode the LED is off C 03 Call Pickup The feature is for an Extension to answer for another ringing Extension grouped by programming or not grouped Direct Call Pickup Lift Handset...

Page 19: ...orphone call Doorphone Ring is heard through Extension Speaker Lift Handset or press SPK key An Extension has to be programmed beforehand for receiving Doorphone calls Please refer to the System Programming manual To pick up a Doorphone call Lift Handset or press SPK key Dial 8 8 for Doorphone To unlock the door by Extension Lift Handset or press SPK key Dial 8 8 0 to unlock the door Or Answer the...

Page 20: ...r a programmed duration 30 to 270 seconds See System Programming 2 The Hold Recall will ring the holding Extension If the call is still not retrieved the Hold Recall will continue to ring both the holding Extension and the Attendant Console The Recall won t stop until it is answered 3 If there are several calls held at the same time unless the first Hold Recall is answered the second won t ring D ...

Page 21: ...D DURING CONVERSATION 11 All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 22: ...d up to 4 minutes of time for their unsupervised conference A warning tone is provided 10 seconds before the termination of the conference period Members can press any key 0 9 Note1 to extend the time an additional time period NOTE 1 The unsupervised conference period is programmable from 1 minute to 4 in one minute increments 2 When you hang up the other two parties can not converse with each oth...

Page 23: ...up the other two parties can still converse with each other To Remove A Party From A Conference Call During the conference press the CO line of the party you would like to disconnect You will be connected to this line and removed from the conference Other parties will continue in the conference Disconnect the other party by hanging up To return to the original conference simply lift the handset an...

Page 24: ... busy the transferred call will ring when the busy Extension is free If the transferred call is not answered after a programmed duration the call will ring back the sending Extension 3 To transfer the call again or to another party press the blinking CO key to retrieve the call and repeat the Call Transfer procedure D 05 Answer Call Waiting As described in B 01 Call Waiting you are absent or your ...

Page 25: ...D DURING CONVERSATION 15 Your Extension idle when someone leaves a Message at your Extension Press the MSG key for ringing the waiting Extension All manuals and user guides at all guides com ...

Page 26: ...en key for retrieving B party and holding A In conversation with B party D 07 Mute Operation When you do not want your voice to be heard by the party in conversation with you use this feature To place in Mute Press MIC AT key Indicating LED Lamp goes steady when off hook goes off when on hook To resume the conversation Press MIC AT key again Indicating LED Lamp goes off when off hook goes on when ...

Page 27: ...Handset Lift Handset From Using Handset to Handsfree Press SPK key Handset back on hook D 09 Volume Control During a conversation you may Increase or Decrease volume by this function Two volume levels can be chosen for handset During Conversation Adjustment Press VOL key for voice up Press VOL key for voice down All manuals and user guides at all guides com ...

Page 28: ...annot receive the paging E 02 All Paging Internal The feature is for paging all zones The paging can be received from Keyphones only Lift Handset Press 1 E 03 Zone Paging External In GX system Paging can be broadcast over external paging equipment to one of the eight maximum depending on the system External Zones Lift Handset Press 3 Paging Code 1 8 Dial a one digit External Paging Code 1 8 E 04 A...

Page 29: ...ounce to all Internal and External Paging Zones Lift Handset Press 0 E 06 Answer Paging Meet Me Page Paging through Speakers or external paging equipment can be answered through any Extension before the paging party hangs up Lift Handset Press All manuals and user guides at all guides com ...

Page 30: ...e Handset Press SPK key NOTE Handsfree is only available for telephones with a Microphone DK7 21 F 03 Background Music Background Music BGM is available through the Keyphone Speakers The music is temporarily off when the telephone is in use Background Music can share the music source for Music On Hold To listen Press key NOTE 1 Incoming calls Lifting the Handset or Paging will interrupt the Backgr...

Page 31: ... Operation If your system is equipped with the optional built in Voice mail unit and your extension has been allocated Voice Mail Usage then you can Call forward your phone to the mail box in the same way that you can Call Forward to other extensions The Call Forward instructions can be found elsewhere in this manual The Call forward number for inbuilt Voice mail is 86 To forward CODE Ext No Press...

Page 32: ...is sometimes blocked by the calling party The installer of your system may have allocated a key on your extension called CLI Status This key when pressed can display the number date and time of the last 10 incoming calls to your extension You can view all of these numbers by pressing the VOL UP or VOL DOWN keys You may by pressing the Redial key then call that number back CLI Status Press CLI STAT...

Page 33: ...n voice mail When activated your forward key will flash To Enable and Disable Call Forwarding Simply Toggle FWD key Call Forward LED will flash when active and be out when the forwarding is inactive 2 When Busy or No Answer If your Extension fails to answer after programmed time 10 to 100 seconds or is busy all incoming calls to your Extension are automatically forwarded to any other Extension you...

Page 34: ... 4 Dial the Forced Account Code F A C Dial telephone number NOTE 1 If the dialed FAC is correct your Extension automatically selects an idle CO line for you If not you will hear Busy Tone 2 Once you end the call the Extension automatically returns to normal in Toll Restriction Mode G 03 Volume Control Setting This program can adjust the Volume of Digital Phones There are six or seven types of Volu...

Page 35: ...d Dial One Touch Dial Speed Dial automatically dials the stored telephone numbers There are two types of Speed Dial Personal Extension and System To store Personal Speed Dial numbers 1 For non operator Extension or numeric 0 to 9 Press PRG key then Dial 8 Press a programmed DSS key 1 10 or Dial the Speed Access Code 0 9 Dial desired outside telephone number Max 30 digits Press SAVE key Special Not...

Page 36: ... DSS location 1 on your telephone If you want your phone to ring at a specific and unique frequency when someone from your home calls your office then enter a unique frequency Valid settings are 1 through 8 If you do not want to use this feature simply press save at the Set Ring Frequency prompt To store System Speed Dial numbers at Operator only SPD CODE 100 to xxx Press PRG key then Dial 8 7 Dia...

Page 37: ...F OTHER FEATURES 27 Other signal for stored number when storing data Key Meaning LCD display Pause P Flash F Pulse to Tone T All manuals and user guides at all guides com ...

Page 38: ...nge the Security Code unlock the Extension and then lock it by a new Security Code Access to a locked telephone S CODE Handset on hook SPK key off Press PRG key then Press key Enter your Security Code If the code is accepted system will provide a free CO Line automatically Dial the telephone number G 06 Define Time Reminding Service The System is equipped with an internal clock For the Time Remind...

Page 39: ...set in HH MM format the LCD will show Access Denied and a Busy tone will be heard To cancel Handset on hook SPK key off Press PRG Press HOLD twice 2 For Attendant Console To define HH MM Duration Handset on hook SPK key off Press PRG key Press HOLD then 8 key Insert the Alarm Time Insert the duration 00 98 minutes Press SAVE key Press SPK key to exit To cancel Handset on hook SPK key off Press PRG...

Page 40: ... service G 08 Date Time Setting For Console only The user can set Date and Time without entering into System Programming DATE TIME Handset on hook SPK key off Press PRG key Press HOLD then 7 key Press SAVE key Set Date and Time Press SAVE key EXAMPLE 11 01 DATE TM 01 12 05 99 16 06 7 12 Month Dec 05 Date 99 Year 1999 16 Hour 06 Minute 16 06 7 Sunday Sun G 09 Switching of Day Night Service Mode For...

Page 41: ...tion Setup of System Programming manual Setting for Manual User or Auto System Select Handset on hook SPK key off Press PRG TRF FL then key LED Indication SPK key LED Lamp flashes slowly Manual User Select status SPK key LED Lamp blinks fast Auto System Select status To change selection from Auto System Select to Manual User Select or vice versa Press key Under Manual User Mode set Day Night Servi...

Page 42: ...ent Message Any telephone can be programmed to use this feature When a caller calls a telephone with an Absent Message one of the following Absent Messages will display on the caller s telephone LCD Absent Message 0 to 9 Message 0 Vacation Message 5 DND Message 1 Will back Message 6 Call EXT Message 2 Lunch Message 7 Off duty Message 3 Meeting Message 8 Business trip Message 4 Call Message 9 Futur...

Page 43: ...K key off Press PRG MSG key Press the SPK key G 13 User Programming Help This Program assists users to perform station programming by LCD help information if the user has no operation manual available Programming Handset on hook SPK key off Press PRG key then Dial 0 The LCD of the telephone will display help information Each Help Information example will be held for two seconds and the screen will...

Page 44: ...ess SAVE key NOTE 1 Once SAVE key is pressed your Extension will automatically select an idle CO line for you 2 You may also press a CO key to select an idle CO line before pressing SAVE key G 15 Account Code This feature allows an Extension user to enter an Accounting Code into System s Station Message Detail Recording SMDR which records all incoming and outgoing calls Setting During Conversation...

Page 45: ...us DND CN off indicates the status back to normal G 17 Baby Listen By assigning beforehand another station can directly call this station without ringing and monitor from Handset or Microphone to enable Handset off hook or Press SPK key Dial 7 7 0 to disable Put handset on hook or Press SPK key G 18 Automatic Line Access by Lifting Handset By assigning beforehand a CO line is directly selected whe...

Page 46: ...and will not be sent out until the S M D R output is unlocked to lock unlock Press SPK key Dial 7 7 2 G 20 Environment Monitor This feature is allowed for an Extension to monitor another idle Extension which must have Handsfree feature This needs to be programmed beforehand See System Programming mode 40 Handset off hook or Press SPK key Dial 7 7 4 Dial the Ext number which you like to monitor All...

Page 47: ...nding Service 28 Dial Access To Attendant 4 Dial By Name 3 Do Not Disturb 35 Doorphone Optional 9 Ｅ Ｅ Ｅ Ｅ Environment Monitor 36 Ｆ Ｆ Ｆ Ｆ Flash Open Loop Timed Flash 2 Ｈ Ｈ Ｈ Ｈ Handsfree 20 Ｉ Ｉ Ｉ Ｉ Individual Line Access 2 Inter Office Call Intercom 1 Ｌ Ｌ Ｌ Ｌ Last Number Redial 6 Lock Unlock S M D R output For Console only 36 Lock Up Unlock Extension By Security Code 28 Ｍ Ｍ Ｍ Ｍ Mute Operation 16 Ｐ Ｐ...

Page 48: ...1562 Park Lane South Suite 400 Jupiter FL 33458 http www transtelcommunications com All data and specifications are subject to change without notice All manuals and user guides at all guides com ...