Travis Industries 21 TRV GSR2, Owner'S Manual

Page 1: ... HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at risk individuals Tested and Listed by ANSI Z21 88 2014 CSA 2 33 2014 Built In Direct Vent Fireplace Natural Gas or Propane Resident...

Page 2: ... all the information you need in one place should the need for service or information occur Installation Warnings Installation requirements are printed in the 564 Cleanface GSR2 Installation Manual part 100 01378 All requirements in the installation manual must be met Failure to follow all of the requirements may result in property damage bodily injury or even death This heater must be installed b...

Page 3: ... Child Proof Feature 15 Normal Operating Sounds 15 Normal Operating Odors 15 Maintaining Your Fireplace s Appearance 16 Accent Light Replacement 16 Yearly Service Procedure 16 Barrier Removal 17 Glass Frame Removal and Installation 18 Glass Frame Removal and Installation continued 19 Glass Cleaning 20 Log Installation 21 Log Set Overview 21 Rear Log Installation 22 Right Log Installation 23 Left L...

Page 4: ...irect questions about the type of fuel used to your dealer Check for a label on the flame adjust knob on the gas control valve this is the best place to check You may also check for a label on the gas control valve body Contact your local building officials to obtain a permit and information on any installation restrictions or inspection requirements in your area Notify your insurance company of t...

Page 5: ...rvice Instruct everyone in the house how to shut gas off to the appliance and at the gas main shutoff valve The gas main shutoff valve is usually next to the gas meter or propane tank and requires a wrench to shut off This unit is not for use with solid fuel Do not place anything inside the firebox except the included fiber logs If the fiber logs become damaged replace with Travis Industries media...

Page 6: ...tart in standing pilot mode If this occurs when the heater is in Remote Mode you will not be able to turn the heater off manually from the battery box If you need to replace dead batteries make sure to turn the appliance off before removing the batteries NOTE If the batteries go dead the system will operate normally as long as household power 120v AC is present The transmitter and IFC are radio fr...

Page 7: ... times 2 Press the ON button on the transmitter IFC will beep 3 times Figure 2 NOTE If power is cut off to the IFC for an extended period of time you may need to re synchronize the remote Clearing the System Memory This appliance uses an Integrated Fireplace Control IFC to store the unique code for the remote control If you wish to clear the system memory MAKE SURE GAS IS TURNED OFF TO THE APPLIAN...

Page 8: ... controlled by the transmitter Figure 3 NOTE When the battery holder switch is turned to ON or OFF the mode settings Flame Height Comfort Control will remain in the same state as before the switch was moved i e the IFC remembers the last setting If you wish to adjust the mode settings use the transmitter mode button to adjust the settings see Mode Controls on page 12 The thermostat and burner on o...

Page 9: ...ckly and the flames lift off the burner If this is situation we recommend you switch to continuous pilot This will create a slight draft in the vent allowing for the burner to light quickly and draft correctly Excessive Condensation on Glass After Startup certain installations may encounter excessive fogging on the window after startup not just the first time the heater was started This is an aest...

Page 10: ... Figure 5 Figure 5 Listen for the Beep Each time you press a button on the transmitter that controls the fireplace a beep will come from the IFC When you change thermostat target settings the IFC will not beep NOTE When the batteries start to get low the IFC will beep twice whenever a button is pressed When the batteries are nearly depleted the IFC will no longer beep See IFC Batteries on page 14 ...

Page 11: ...e 8 STANDARD THERMOSTAT While in standard thermostat setting the transmitter will turn the burner on and off to achieve the target temperature see Figure 9 below To adjust the target temperature press the up and down buttons until a suitable temperature is achieved Figure 9 NOTE If the transmitter batteries go dead while in thermostat setting standard or smart the appliance will shut off after app...

Page 12: ...isplay will display the 7 settings from OFF to HI for full on Figure 12 MANUAL MODE BLOWER OPERATION When in Manual Mode the blower will remain on even if the burner is turned off and the heater cools Either manually turn the blower off or turn off the heater by pressing the On Off button F Flame Height OFF Look here for mode controls Press the mode button to cycle through the mode settings Option...

Page 13: ...rned on and off using the up and down buttons when in Comfort Control Mode see Figure 14 The center display will display either ON or OFF Figure 14 Display Fahrenheit or Celsius With the system in the OFF position press both the MODE and THERMOSTAT buttons simultaneously to toggle between Fahrenheit F and Celsius C Figure 15 F OFF MAX When in accent light mode this icon will appear darkened This i...

Page 14: ... In applications where the appliance is required to provide heat we recommend replacing the batteries before each heating season Battery Replacement Battery Installation Install four AA batteries into the battery holder see Figure 17 below These batteries act as a power backup in case the household AC current goes out Transmitter Battery Installation Install the three included AAA batteries into t...

Page 15: ...more acute if the appliance was left idle for a long period MAX F OFF Child Proof Indicator Blowers The optional blowers push heated air into the room You will hear the sound of air movement increase as the speed of the blower is increased Extinction Pops It is not unusual especially on Propane LP appliances to experience a pop when the burner is shut off Gas Control Valve As the gas control valve...

Page 16: ...e 18 3 Remove the logs NOTE the logs are very fragile If severely deteriorated replace Check the logs for sooting A small amount of soot along the bottom of the logs is normal If excessive sooting is found the fireplace will require adjustment Contact your dealer 4 Inspect the burner and remove any debris Make sure the burner is not warped cracked or damaged Check the firebox and area around the p...

Page 17: ...tion of children and other at risk individuals If the barrier becomes damaged the barrier shall be replaced with the manufacturer s barrier for this appliance b Remove the concealment cover Lift the barrier up pivot the top forward and remove from the fireplace a HINT FOR REPLACING THE BARRIER Hold the barrier at an angle and insert the bottom slots first Then pivot the barrier forward to engage t...

Page 18: ...he concealment cover Open the four latches holding the glass frame in place start with the bottom two follow the directions shown to the right a Lift the glass frame up and pull it forward to remove b Re Attaching the Glass Frame a Hang the glass frame on the firebox b While holding in place attach the upper latches follow the instructions above in reverse c Lift the glass frame slightly and attac...

Page 19: ...ollow the directions below to re install the latch if it comes loose Top of Firebox Hold the latch at an angle and insert it into the slot on the glass frame anchor NOTE this slot may be at a different angle than illustrated Note how the washer on the latch fits behind the flange on the glass frame anchor Glass Frame Anchor Once fully inserted turn the latch until it is upright Latch ...

Page 20: ...379 Glass Cleaning The glass may be cleaned with a non abrasive cleaner To clean remove the glass frame place it on a non scratching surface and clean the inner and outer surface WARNING do not operate the fireplace without the glass frame in place ...

Page 21: ...Maintenance 21 Travis Industries 4141209 100 01379 Log Installation Log Set Overview When installed the logs should appear as shown below Rear Log Left Log Right Twig Left Twig Right Log ...

Page 22: ...ies 4141209 100 01379 Rear Log Installation Place the rear log on the grate and slide it all the way back until the log contacts the end brackets on the grate The rear log has a flat notch on both sides that center it on the grate ...

Page 23: ...ance 23 Travis Industries 4141209 100 01379 Right Log Installation Note how the right side of the log rests on the burner but does not cover any burner holes The right log has a groove that fits over the grate ...

Page 24: ...ntenance Travis Industries 4141209 100 01379 Left Log Installation The left log has a groove that fits over the grate Note how the right side of the log rests on the burner but does not cover any burner holes ...

Page 25: ...Maintenance 25 Travis Industries 4141209 100 01379 Left Twig Installation This hole fits over the pin on the rear log The left twig should be positioned so the front edge contacts the grate as shown ...

Page 26: ...26 Maintenance Travis Industries 4141209 100 01379 Right Twig Installation The right twig has two holes for the pins on the rear and right log When in place the right twig will appear as shown above ...

Page 27: ...f the burner to enhance the glow from the burner The rock wool works best when it is applied in a very thin porous layer The best method for applying the rock wool is to brush it on to the burner Compress a clump of rockwool between your thumb and forefinger Use a stiff brush to apply a thin layer of rockwool fibers onto the burner Do not use the entire bag of rockwool Use only a small amount and ...

Page 28: ...ck thermostat Blower Does Not Work The fireplace is not getting electricity The fireplace is not up to temperature The blower fuse may be blown Check the breaker switch Let the fireplace burn for 10 minutes Replace the fuse See fuse location below Flames Are Too Blue The fireplace has just been started Improper air shutter adjustment This is normal see Starting the Fireplace for the First Time Adj...

Page 29: ...ld be done by a licensed or qualified service person Contact your local Travis Industries Dealer for a Replacement Parts List Orange Yellow System Jumper Purple Grey Pilot Sensor Spark Rod Comfort Control Valve Battery Box Manual On Off Accent Light s 3 Amp Fuse Optional Blower s 3 Amp Fuse Appliance Ground Accessory Power Appliance Ground Green Orange Yellow Green White Blue IPI CPI JUMPER WIRE B...

Page 30: ...nents lack of proper and regular maintenance damage incurred while the appliance is in transit alteration or act of God 8 This 7 Year warranty excludes damage caused by normal wear and tear such as paint discoloration or chipping worn or torn gasketing corroded or cracked logs embers etc Also excluded is damage to the unit caused by abuse improper installation modification of the unit drilling of ...

Page 31: ...Index 31 Travis Industries 4141209 100 01379 ...

Page 32: ...18 Installation Warnings 2 Intermittent Continuous Pilot 9 Location of Controls 8 Log Installation 21 Low Battery Indicator 14 Maintaining Your Fireplace s Appearance 16 Normal Operating Odors 15 Normal Operating Sounds 15 Power Outages 14 Remote Control Warnings 6 Remote Operation 10 Remote Set Up 7 Replacement Parts List 29 Rock Wool Placement 27 Starting the Fireplace for the First Time 9 Troub...