TSC TTP-245 Plus, User Manual

Page 1: ...USER S MANUAL TTP 245 Plus TTP 343 Plus TTP 247 TTP 345 THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER ...

Page 2: ... 21 3 8 1 Start the Diagnostic Tool 21 3 8 2 Printer Function Calibrate sensor Ethernet setup RTC setup 22 3 9 Setting Ethernet by Diagnostic Utility Option 23 3 9 1 Using USB interface to setup Ethernet interface 23 3 9 2 Using RS 232 interface to setup Ethernet interface 24 3 9 3 Using Ethernet interface to setup Ethernet interface 25 3 10 Install Memory Card 27 4 Power on Utilities 29 4 1 Ribbo...

Page 3: ...ii 5 1 Cleaning 36 6 Troubleshooting 38 6 1 LED Status 38 6 2 Print Quality 39 7 LED and Button Operation 41 7 1 LED 41 7 2 Button Operation 41 Revise History 44 ...

Page 4: ... 1997 Class B ANSI C63 4 2003 Canadian ICES 003 TÜV Safety EN60950 2000 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie Diese Hinweis sorgfältig durch 2 Heben Sie diese Anleitung fűr den späteren Gebrauch auf 3 Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen Verwenden Sie Keine Flűssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netzanschlußstec...

Page 5: ...EP FINGER AND OTHER BODY PARTS AWAY 2 THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE 3 DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS ...

Page 6: ...inted in 4 directions 8 different alphanumeric bitmap fonts and a build in true type font capability You will enjoy high throughput for printing labels with this printer 2 Getting Started 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the p...

Page 7: ...er thickness 0 19mm 200 000 cuts Main board integrated with internal Ethernet Internal Ethernet print server module User option KP 200 KU 007 plus External Ethernet print server External wireless 802 11b g print server External roll mount media OD 214 mm 8 4 with 3 core label spindle Contact CCD contact scanner Long range linear image bar code scanner ...

Page 8: ...ew Top Cover Open Lever LED Indicator Feed Button Printer Top Cover Ribbon Access Cover Clear Window 1 2 3 4 5 6 1 USB Interface 2 Centronics Interface 3 RS 232C DB 9 Interface 4 Power Jack 5 Power Switch 6 Rear Paper Guide Fig 2 Rear view ...

Page 9: ...properly grounded receptacle Fig 3 Attach power supply to printer 3 2 Loading the Ribbon The printer will detect if the ribbon is installed after turning on power on and it will set printing mode to thermal transfer or direct thermal printing mode automatically If printer does not detect the ribbon the ribbon take up motor will be turned off Make sure the printer top cover is engaged properly at b...

Page 10: ...bon on the ribbon supply spindle 5 Mount the ribbon supply spindle on the rear hubs 6 Thread the ribbon leading tape downward pass the print head 7 Attach the ribbon leader to the ribbon rewind paper core 8 Rotate the ribbon rewind paper core until the ribbon leader is thoroughly firmly encompassed by the black section of the ribbon 9 Close the ribbon access window Fig 4 Ribbon installation I Ribb...

Page 11: ...not required Fig 6 Label roll installation I 2 Open the printer s top cover by releasing the green top cover open levers located on each side of the printer and lifting the top cover A top cover support at the rear of the printer will hold the printer top cover open Rear Hub Ribbon Lead Tape Ribbon supply spindle Ribbon Rewind Spindle with Paper Core Paper Roll 1 Label Spindle Printing Side Face U...

Page 12: ...se the printer top cover lift the cover to the ultimate open angle then use both hands to close the cover gently Close the printer top cover slowly and make sure the cover latches securely Note 1 Make sure hands are not placed between printer top cover and lower cover when close the top cover 2 Do not free fall the top cover 3 Failure to securely close and lock the cover will result in poor print ...

Page 13: ...ver by releasing the top cover open levers The top cover support will hold the printer top cover 2 Install a roll of paper on the external paper roll mount 3 Feed the paper to the external paper feed opening through the rear paper guide Fig 10 External roll mount label installation I 4 Feed the paper printing side face up through the paper guide and pass over the platen External Paper Feed Opening...

Page 14: ...y Fig 11 External roll mount label installation II 3 5 Peel off Module Installation Option 1 Open the top cover and remove the front panel from the printer Fig 12 Remove the front panel 2 Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover Paper Guide Platen Rear Paper Guide Front Panel Top Cover Support ...

Page 15: ...ne screw at memory card cover 5 Hold the lower cover to lift up the top cover open levers to separate the lower inner cover and the lower cover 6 Arrange the cable through the bezel Connect the peel off panel cable to the 5 pin socket on printer PCB Peel off panel Peel off panel Cable 5 pin Socket PCB Tenon Lower Cover Screws Lower Inner Cover Top Cover Screws Top Cover Support Flute ...

Page 16: ...sor cable installation 7 Insert the peel off tenons into the lower inner cover mortises until tenons snap into places Fig 16 Peel off panel installation I 8 Arrange the lower inner cover back to the lower cover Roller Tenon Mortise Lower Inner Cover Lower Cover Bezel Mortise ...

Page 17: ... the top cover slowly 3 5 1 Loading the Paper in Peel off Mode Note Both thermal paper and plain paper apply for peel off function but neither PVC nor vynle work at peel off function 1 Insert a 1 label spindle into a paper roll 2 Open the printer top cover by pulling the top cover open levers The top cover support will hold the printer top cover Fig 18 Open the top cover 3 Install the paper roll o...

Page 18: ...n 6 Lead the paper through the backing paper opening beneath the roller and tear off one piece of the label 7 Adjust the paper guide by removing left or right to fit the paper width Fig 20 Lead the paper through the backing paper opening beneath the roller 8 Push the peel off panel back to the printer Peel off panel Roller Top Cover Top Cover Support Peel off panel ...

Page 19: ... 21 Complete label installation for peel off mode 3 6 Cutter Module Installation Option 1 Pull the top cover open levers to open the top cover 2 Remove the front panel from the lower cover Fig 22 Pull the lever to open the cover 3 Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover Lower Cover ...

Page 20: ...he memory card cover Plug in the cutter driver IC at U14 TTP 245 343 U30 TTP 245 Plus 343 Plus 247 345 socket on the main board 7 Use both thumbs to hold the lower cover and index fingers to lift up the top cover open levers to separate the lower inner cover and the lower cover 8 Arrange the cable through the bezel Connect the cutter module cable to the 4 pin socket on printer PCB Screws Top Cover...

Page 21: ...on Fig 25 Cutter module cable arrangement 9 Arrange the lower inner cover back to the lower cover 10 Install the cutter into the niches of the printer PCB 4 pin Socket Cutter Cable Cutter Lower Inner Cover Lower Cover Cutter Cable Bezel ...

Page 22: ...forward then close the top cover slowly 3 6 1 Loading Label in Cutter Mode 1 Insert a 1 label spindle into a paper roll 2 Open the printer top 3 Install a paper roll on the paper roll mount 4 Feed the paper printing side face up through the paper guide and pass over the platen 5 Lead the paper through the cutter paper opening 6 Adjust the paper guide by removing left or right to fit the paper widt...

Page 23: ... label installation in cutter mode 3 7 Instructions to Top Cover Operation Please take care when opening or closing the printer s top cover by carefully following these instructions To Open 1 When facing the front of the printer pull the cover release levers on both sides of printer towards you Top Cover Top Cover Support Paper Guide Platen Cutter ...

Page 24: ...e fall the top cover 3 Fully open the top cover and gently lower it to stop position 2 Fig 1 Top cover support is fixed at position 2 4 To close the cover lift up the top cover to the ultimate angle then close the top cover gently and it will be kept at a stop position between 1 and 2 for a while Use both hands to gently push down the top cover to close it and make sure the cover is latched on bot...

Page 25: ...op cover 5 Do not force the cover If you are not sure if top cover is fixed at stop position please do not push top cover to close it or the top cover will be damaged Please open the top cover to the ultimate angle to close the top cover again Use both hands to push top cover to close it ...

Page 26: ... this convenient tool you can explore the printer status and settings and troubleshoot the printer Note This utility works with printer firmware V6 00 and later versions 3 8 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility Feat...

Page 27: ... the IP address subnet mask gateway for the on board Ethernet Please refer to next section RTC Time Synchronize printer Real Time Clock with PC Print Test Page Print a test page Reset Printer Reboot printer Factory Default Initialize the printer and restore the settings to factory default Dump Text To activate the printer dump mode Ignore AUTO BAS Ignore the downloaded AUTO BAS program Configurati...

Page 28: ...ace 1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicking on the icon Note This utility works with printer firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field 5 C...

Page 29: ... the icon Note This utility works with printer firmware V6 00 and later versions 4 Select COM as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet ...

Page 30: ... versions 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer Name field 7 Click Change IP...

Page 31: ...n printer will reset to take effect the settings 8 Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer...

Page 32: ... Recommended SD card specification SD card spec SD card capacity Approved SD card manufacturer V1 0 V1 1 128 MB SanDisk Transcend V1 0 V1 1 256 MB SanDisk Transcend Panasonic V1 0 V1 1 512 MB SanDisk Transcend Panasonic V1 0 V1 1 1 GB SanDisk Transcend Panasonic V2 0 SDHC CLASS 4 4 GB V2 0 SDHC CLASS 6 4 GB SanDisk Transcend Panasonic V1 0 V1 1 microSD 128 MB Transcend Panasonic V1 0 V1 1 microSD ...

Page 33: ...d Panasonic V1 0 V1 1 miniSD 256 MB Transcend Panasonic V1 0 V1 1 miniSD 512 MB Transcend Panasonic V1 0 V1 1 miniSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 miniSD 4 GB Transcend V2 0 SDHC CLASS 6 miniSD 4 GB The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required ...

Page 34: ...initialization Please follow the steps below to calibrate the ribbon and gap black mark sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks It will calibrate the ribbon sensor and gap black mark sensor sensitivity The LED color will be changed as following order Amber Æ red ...

Page 35: ...uring the 5 blinks The LED color will be changed as following order Amber Æ red 5 blinks Æ amber 5 blinks Æ green 5 blinks Æ green amber 5 blinks Æ red amber 5 blinks Æ solid green 4 It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode Note Please select gap or black mark sensor by Diagnostic tool or by GAP or BLINE command prior to calibrate...

Page 36: ...r element printer configurations and available memory space Self test printout Print head check pattern Model name and F W version Printed mileage meter Firmware checksum Serial port configuration Code page Country code Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor sensitivity Numbers of download files Total available memory space ...

Page 37: ...ng The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Fig 30 Dump mode printout Note Turn off on the power to resume printer for normal printing ASCII Data Hex decimal data related to left column of ASCII data ...

Page 38: ... Æ red 5 blinks Æ amber 5 blinks Æ green 5 blinks Æ green amber 5 blinks Æ red amber 5 blinks Æ solid green Printer configuration will be restore to defaults as below after initialization Parameter Default setting Speed 203DPI 127 mm sec 5 ips 300DPI 76 mm sec 3 ips Density 8 Label Width 4 101 6 mm Label Height 4 101 6 mm Sensor Type Gap sensor Gap Setting 0 12 3 0 mm Print Direction 0 Reference P...

Page 39: ... Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will do during the 5 blinks The LED color will be changed as following Amber Æ red 5 blinks Æ amber 5 blinks Æ green 5 blinks Æ green amber 5 blinks Æ red amber 5 blinks Æ solid green 4 6 Skip AUTO BA...

Page 40: ...wer 3 Release the FEED button when LED becomes solid green The LED color will be changed as following Amber Æ red 5 blinks Æ amber 5 blinks Æ green 5 blinks Æ green amber 5 blinks Æ red amber 5 blinks Æ solid green 4 Printer will be interrupted to run the AUTO BAS program ...

Page 41: ...nt head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 100 ethanol to clean the print head surface Clean the print head when changing a new label roll Print Head Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth Clean the platen roller when changing a new la...

Page 42: ...by hand If you touch it careless please use ethanol to clean it z Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head z Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life ...

Page 43: ... is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jack if they are connected securely Solid Green ON The printer is ready to use No action necessary Green with blinking Pause The printer is paused Press the FEED button to resume for printing Red with blinking Error T...

Page 44: ...Ethernet IP subnet mask gateway is not configured properly Configure the IP subnet mask and gateway Label or ribbon loaded not correctly Follow the instructions in loading the media or loading the ribbon No print on the label Ribbon run out Loading the ribbon Continuous feeding labels The printer setting may go wrong Please do the initialization and gap black mark calibration Gap black mark sensor...

Page 45: ...nation Check if dust or adhesives are accumulated on the print head Clean the print head Check if print density is set properly Adjust the print density and print speed Check print head test pattern if head element is damaged Run printer self test and check the print head test pattern if there is dot missing in the pattern ...

Page 46: ...ds the label to the beginning of the next label Pause z Press the feed button during printing The printing job is suspended Ribbon Sensor and Gap Black Mark Sensor Calibration 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks It will calibrate the ribbon sensor and gap black mark...

Page 47: ...refer to TSPL2 programming manual Printer Initialization 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks The LED color will be changed as following Amber Æ red 5 blinks Æ amber 5 blinks Æ green 5 blinks Æ green amber 5 blinks Æ red amber 5 blinks Æ solid green Note Al...

Page 48: ...ged as following Amber Æ red 5 blinks Æ amber 5 blinks Æ green 5 blinks Æ green amber 5 blinks Æ red amber 5 blinks Æ solid green Skip AUTO BAS 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green The LED color will be changed as following Amber Æ red 5 blinks Æ amber 5 blinks Æ green 5 blinks Æ green amber 5 blinks Æ red am...

Page 49: ...stall memory card Camille 2008 3 7 Revise the printer default setting Revise 3 6 4 2 and 5 1 section Camille 2008 3 10 Revise the 6 section Camille 2009 3 11 Revise 3 9 section Recommended SD card specification Camille 2009 6 16 Add TTP 247 345 model name Revise 4 2 section Add caution to compliances section Camille 2009 10 14 Revise 3 8 section Add 3 9 section Camille ...

Page 50: ...Sec 3 Beishin Rd Shindian City I Lan County 268 Taiwan R O C Taipei 231 Taiwan R O C TEL 886 3 990 6677 TEL 886 2 8913 1308 FAX 886 3 990 5577 FAX 886 2 8913 1808 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com TSC Auto ID Technology Co Ltd ...