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TTP-2610MT Series 

Industrial Barcode Printers 

User Manual 

Series Lists: 

TTP-2610MT / TTP-368MT 

Thermal Transfer   

Direct Thermal 

Summary of Contents for TTP-2610MT Series

Page 1: ...TTP 2610MT Series Industrial Barcode Printers User Manual Series Lists TTP 2610MT TTP 368MT Thermal Transfer Direct Thermal ...

Page 2: ...from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose othe...

Page 3: ...5 1 4 Ribbon Specification 6 1 5 Media Specification 6 2 Operation Overview 7 2 1 Unpacking and Inspection 7 2 2 Printer Overview 8 2 2 1 Front View 8 2 2 2 Interior View 9 2 2 3 Rear View 10 2 3 Operator Control 10 2 3 1 LED Indication and Keypads 12 2 3 2 Touch Screen Manipulation 13 3 Setup 14 3 1 Setting up the printer 14 3 2 Loading the Ribbon 15 ...

Page 4: ...ustment 24 4 1 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles 25 5 TSC Console 29 5 1 Start TSC Console 29 5 2 Setup Ethernet Interface 31 5 3 Set WiFi and Add to TSC Console Interface 33 5 4 Initialize the Printer WiFi Setting 36 5 5 Printer Function 37 5 6 Setting Post Print Action 38 6 LCD Menu Function 39 6 1 Enter the Menu 39 6 2 Menu Overview 40 6 3 TSPL 41 6 4 ZPL2 43 6 5 Sensor 46 ...

Page 5: ...rface 47 6 6 1 Serial Comm 48 6 6 2 Ehernet 49 6 7 File Manager 50 6 8 Diagnostic 51 6 9 Advanced 52 6 10 Service 53 7 TroubleShooting 54 8 Maintenance 57 9 Angency Compliance and Approvals 59 10 Revise History 62 ...

Page 6: ...nd bar codes can be printed in any one of the four directions TTP 2610MT Series are built in the high quality high performance MONOTYPE IMAGING True Type font engine and one CG Triumvirate Bold Condensed smooth font With flexible firmware design user can also download the True Type Font from PC into printer memory for printing labels It also provides a choice of five different sizes of alphanumeri...

Page 7: ...ights V V Control panel with 6 operation buttons V V LED indicators V V Real time clock V V Internal Ethernet print server 10 100 Mbps interface V V USB 2 0 client High speed mode V V Serial RS 232C 2400 115200 bps interface V V USB host interface for scanner or PC keyboard V V Centronics SPP mode V V 256 MB DDR2 SDRAM memory V V 512 MB FLASH memory V V SD Flash memory card slot for Flash memory e...

Page 8: ...5 Code 39 Code 93 EAN 13 EAN 8 Codabar POSTNET UPC A UPC E EAN and UPC 2 5 digits MSI PLESSEY China Post ITF14 EAN14 Code 11 TELPEN PLANET Code 49 Deutsche Post Identcode Deutsche Post Leitcode LOGMARS 2D bar code CODABLOCK F mode DataMatrix Maxicode PDF 417 Aztec MicroPDF417 QR code RSS Barcode GS1 Databar Supported Image BITMAP BMP PCX Max 256 colors graphics V V ...

Page 9: ...ular cutter Rotary cutter Max paper width 178mm Media thickness 0 06 0 25mm Media type receipt tag and label liner w o glue V KP 200 Plus series keyboard V KU 007 Plus programmable smart keyboard V Bluetooth module Serial interface V 802 11 a b g n wireless module Slot in For TTP 2610MT only V Note Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with g...

Page 10: ...with RoHS WEEE 1 3 Print Specification Print Specifications 203 dpi models 300 dpi models Print head resolution dots per inch mm 203 dots inch 8 dots mm 300 dots inch 12 dots mm Printing method Thermal transfer or direct thermal Dot size width x length 0 125 x 0 125 mm 1 mm 8 dots 0 084 x 0 084 mm 1 mm 12 dots Print speed inches per second Up to 12 ips 11 12 ips for special media Up to 10 ips 9 10...

Page 11: ...s 203 dpi models 300 dpi models Label roll capacity 208 3 mm 8 2 OD Media alignment Edge alignment Media type Continuous die cut black mark fan fold notch Media wound type Printing face outside wound Media width 50 8 172 7 mm 2 6 8 Media width cutter mode 0 06 0 254 mm 2 36 10 mil Media thickness 76 2 mm 3 Media core diameter Min 10 mm 0 39 Media length 25 4 5 080 mm 1 200 Media length cutter mode...

Page 12: ...ing the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton 1 Printer unit 1 Quick installation guide 1 Power cord 1 USB interface cable 1 Paper core for ribbon rewind If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor ...

Page 13: ...8 1 LED indicators 2 Touch screen 3 Operation buttons 4 Media viewer 5 Paper exit chute 6 Printer right side cover opener 2 2 Printer Overview 2 2 1 Front View 2 1 4 5 3 6 ...

Page 14: ...nt knobs 4 Z axis mechanism adjustment knob 5 Print head release lever 6 Media guide bar 7 Rear label guide 8 Label roll guard 9 Label supply spindle 10 Damper 11 Print head 12 Ribbon sensor 13 Gap sensor 14 Platen roller 15 Black mark sensor 16 Front label guide 7 6 1 2 3 4 10 12 8 5 9 14 16 11 13 15 ...

Page 15: ...thernet interface 5 microSD card slot 6 USB interface 7 USB host 8 RS 232C interface 9 GPIO interface Option 10 Centronics interface Option 11 Note The interface picture here is for reference only Please refer to the product specification for the interfaces availability 4 5 6 7 10 9 8 2 3 1 ...

Page 16: ...11 2 3 Operator Control LEDs Printer model Icons Firmware version Keys Touch screen ...

Page 17: ...ding data ERROR Off Printer is ready On Carriage open or cutter error Blinking No paper paper jam or no ribbon Keys Function PAUSE Pause Resume the printing process MENU 1 Enter the menu 2 Exit from a menu or cancel a setting and return to the previous menu FEED Advances one label UP Scroll up the menu list SELECT Enter Select cursor located option DOWN Scroll down the menu list ...

Page 18: ...13 2 3 2 Touch Screen Manipulation Tap an item to open use it Selected Item Red Return Next Page Scroll down Scroll up Up Page ...

Page 19: ... the printer on flat surface 2 Make sure the printer is power off 3 Connect the printer to the computer with the provided USB cable 4 Plug in the power cord Note Please switch OFF the printer before plugging in the power cord to printer power jack ...

Page 20: ...ism 2 Install the ribbon and paper core onto the ribbon supply spindle and ribbon rewind spindle 3 Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen 4 Wind the ribbon clockwise about 3 5 circles onto the ribbon rewind spindle until it is smooth and properly stretched Ribbon sensor ...

Page 21: ...16 5 Close the print head mechanism making sure the latches are engaged securely Ribbon Loading Path Ink coated outside Ink coated inside ...

Page 22: ... Push the print head release lever to open the print head mechanism 2 Remove one label roll guard from the label spindle 3 Place the roll of media on the label supply spindle and push it to the end of label spindle Install the label roll guard gently to fit the width of label roll ...

Page 23: ...eading edge onto the platen roller Adjust the rear label guide green to fit the width of the label 5 Making sure the label is into both label guides 6 Close the print head mechanism Make sure the latches are engaged securely 7 Using the front display panel set media sensor type and calibrate the selected sensor ...

Page 24: ...19 Loading path for media ...

Page 25: ...pen the printer right side cover 2 Insert the fan fold media through the bottom or rear external label entrance chute 3 Please refer to section 3 3 loading media Note Please calibrate the gap black mark sensor when changing media Loading path for fan fold labels ...

Page 26: ...he print head mechanism Please refer to section 3 3 to load media 2 Lead the media through the cutter paper opening Adjust the label guide to fit the width of the label 3 Close the print head mechanism making sure the latches are engaged properly 4 Using the front display panel set the printer setting to cutter mode Press the FEED button to test ...

Page 27: ... Option 1 Install the label and calibrate the selected sensor 2 Install the paper core on internal rewind spindle 3 Pulling the lower cover of print head up as picture showed 4 Place the label through the peel off cover slot and platen roller ...

Page 28: ... media on the paper core and rolling it counterclockwise for 3 to 5 circles until the liner is completely stretched 7 Pulling the lower cover down to close the print head and test the function in peel off mode Note Please calibrate the gap black mark sensor when changing media ...

Page 29: ...media If media thickness is larger than 0 19 mm the larger pressure is required to get good quality printout Ribbon wrinkle presented on the media There are 5 levels of pressure for adjustment Level 1 is the minimum pressure and level 5 is the maximum pressure Please refer to next section for more information ...

Page 30: ...essure balance ribbon film characteristics print darkness setting etc In case the ribbon wrinkle happens please follow the instructions below to adjust the printer parts Adjustable Printer Parts There are 5 levels of print head pressure adjustment knob settings The lowest pressure index is 1 and the highest pressure index is 5 ...

Page 31: ...then print the label again to check if wrinkle is gone If the left side print head adjustment knobs level has been set to index 1 the lowest index please increase the right side print head pressure If the right side print head adjustment knob setting has been set to 5 the highest pressure index the wrinkle can t be avoid please Feed Direction Miffle Right knobs ...

Page 32: ...to check if wrinkle is gone If the right side print head adjustment knobs setting has been set to index 1 the lowest pressure index please increase the left side print head pressure If the left side print head adjustment knob setting has been set to 5 the highest pressure index the wrinkle can t be avoided please increase the middle print head pressure knob Feed Direction Left Middle knobs ...

Page 33: ...28 Pressure knob adjustment reference 6 label Left index Middle index Right index 2 1 1 3 1 1 4 1 1 5 1 1 5 2 1 5 3 1 5 4 1 5 5 1 3 label Left index Middle index Right index 2 2 1 3 3 1 4 4 1 5 5 1 ...

Page 34: ...aphics deploy fonts graphics label templates or upgrade the firmware to the group of printers and send additional commands to printers at the same time Printer firmware version before A2 12 will only use 9100 Port as command port Printer firmware after A2 12 will use 6101 Port as command port 5 1 Start TSC Console 1 Double click TSC Console icon to start the software 2 Manually add the devices by ...

Page 35: ... 3 Select the current interface of the printer 4 The printer will be added to TSC Console s interface 5 Select the printer and set the settings For more information please refer to TSC Console User Manual ...

Page 36: ...31 5 2 Setup Ethernet Interface Use USB or COM to establish the interface on TSC Console Double click to enter the Printer Configuration Page Click Ethernet tab Check the IP Address ...

Page 37: ... Add Printer on the top left of the window Choose Network Key in the IP Address Click Discover to establish the Ehternet interface The notification will pop up Click OK to close the window The Ethernert interface will be shown on TSC Console ...

Page 38: ... to TSC Console Interface Use USB or COM Port to set up the interface refer to chp 5 1 Double click to enter the printer configuration page Click Get to receive printer s information Click Wi Fi to the wi fi setting page 1 2 ...

Page 39: ...Port field For WPA Enterprise I Fill in the SSID II Select the Encryption option to WPA2 Enterprise III Select DHCP to ON For OFF option please fill in the IP Address Subnet Mask and Gateway IV Select the EAP Type option For EAP TLS option please upload the CA and Key for mutual authentication integrity protected cipher suite negotiation and key exchange between two endpoints V After setting click...

Page 40: ...wn within about 5 15 seconds after printer turn on If not please refer to steps below to initialize the printer Wi Fi module settings then to setup it again Remove the cable between the computer and the printer Go to main page click Add Printer to add the printer via Network Select the printer and enter the setting page by double clicking the printer Click the Print Test Page button to print the t...

Page 41: ...Initialize the Printer WiFi Setting 1 Return to the main page of TSC Console 2 Click Functions to expand the page 3 Click Wi Fi Default to initialize the printer Wi Fi module setting to factory default setting ...

Page 42: ... on PC Factory Default Initialize the printer to default settings Reset Printer Reboot printer Print Test Page Print test page according to the specified label size and sensor type Configuration Page Print printer configurations Dump Text Activate the printer to dump mode Ignore AUTO BAS Ignore AUTO BAS file when printer boot up Exit Line Mode Exit the line mode to page mode Enter Line Mode Leave ...

Page 43: ...er finishing the calibration Follow below procedure to set the post action for the printing Refer Chp 5 1 to Connect the printer with TSC Console Double click the printer The Printer Configuration Page will pop up Click Get to load information Go to Common Tab Find Post Print Action Select the mode depends on users application Click Set ...

Page 44: ...39 6 LCD Menu Function 6 1 Enter the Menu By touch display Tap the Menu icon on LCD to enter the main menu By Keys Press the MENU button and press the SELECT button to enter the main menu ...

Page 45: ...settings to defaults and checking information for printer File Manager To check and manage printer s memory storage Advanced To set LCD initialization cutter type etc Sensor To calibrate the selected media sensor Interface To set the printer interface settings Diagnostic To check printer and help users to troubleshoot the problems ZPL2 To set up the printer settings ZPL2 TSPL To set up the printer...

Page 46: ...L category can set up the printer settings for TSPL Setting TSPL Speed Density Direction Print mode None Batch Mode Peeler Mode Cutter Mode Cutter Batch Offset Shift X Shift Y Reference X Reference Y Code Page Country ...

Page 47: ...ode Batch Mode Once finishing the printing process label will be fed to the tear plate location Peeler Mode Enable the label peel off mode Cutter Mode Enable the label cutter mode Cutter Batch Cut the label once at the end of the printing job Batch Mode Offset Adjust media stop location Available value setting range 999 dots to 999 dots 0 dot Shift X Adjust print position Available value setting r...

Page 48: ...ar Off Peeler Off Cutter Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Delimiter Char Media Power Up Feed Calibration Length No Motion Head Close Feed Calibration Length No Motion Label Top Left Position Reprint Mode Enabled Disabled Format Convert None 150 300 150 600 200 600 300 600 ...

Page 49: ...er Off Enable the label peel off mode Cutter Enable the label cutter mode Tear Off Print Width Set the print width Available setting range 2 999 dots 812 List Fonts Print the current fonts list from the memory devices to the label N A List Images Print current printer available images list stored at the memory device to the label N A List Formats Print current printer available formats list from t...

Page 50: ...inter determine length and feed label No Motion Printer will not move media No Motion Label Top Adjust print position vertically on the label Value range 120 to 120 dots 0 Left Position Adjust print position horizontally on the label Value range 9999 to 9999 dots 0 Reprint Mode Reprint the last label by pressing button on printer s control panel Disabled Format Convert Select the bitmap scaling fa...

Page 51: ... not work please use Manual function to set the paper length and gap bline size to complete the calibration setting N A Threshold Detect Set sensor sensitivity in fixed or auto Auto Maximum Length Set the maximum length for label calibration 254 mm Advanced Set the minimum paper length and maximum gap bline length for auto calibratIon N A Menu Sensor Auto Calibration Gap Black Mark Continuous Prep...

Page 52: ...47 6 6 Interface Interface can set the printer interface settings Menu Interface Serial Ethernet Wi Fi Bluetooth ...

Page 53: ... Rate Set the RS 232 baud rate 9600 Parity Set the RS 232 parity None Data Bits Set the RS 232 Data Bits 8 Stop Bit s Set RS 232 Stop Bits 1 Menu Interface Serial Baud Rate 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps Parity None Odd Even Data Bits 7 8 Stop Bit s 1 2 ...

Page 54: ... reset the Ethernet module Item Description Default Status Check the Ethernet IP address and MAC setting status N A Config DHCP On or OFF the DHCP Dynamic Host Configuration Protocol network protocol Static IP Use this menu to set the printer s IP address subnet mask and gateway DHCP Menu Interface Ethernet Status Config ...

Page 55: ... 7 File Manager File Manager is used to check the printer available memory show the files list delete the files or run the files that saved in the printer DRAM Flash Card memory Menu File Manager DRAM FLASH ...

Page 56: ...ump mode all characters will be printed in 2 columns The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Dump mode requires 4 wide paper width Print Head Check print head s temperature and bad dots Display Check LCD s color state Sensor Check sensors intensi...

Page 57: ...his item is used to setup the brightness for display Touchscreen Calibration This item is used to calibrate the center of the cross for best result for touchscreen Date Time This item is used to setup the date and time on display Cutter Type This item is used to set the cutter type Language This item is used to setup the language on display ...

Page 58: ...tion Printer Information Contact us Item Description Initialization This feature is used to restore printer settings to defaults Printer Information This feature is used to check printer serial number printed mileage m labels pcs and cutting counter Contact us This feature is used to check the contact information for tech support service ...

Page 59: ...f there is a command PRINT at the end of the file and there must have CRLF at the end of each command line No print on the label Label or ribbon is loaded not correctly Use wrong type paper or ribbon Follow the instructions in loading the media and ribbon Ribbon and media are not compatible Verify the ribbon inked side The print density setting is incorrect No Ribbon Running out of ribbon The ribb...

Page 60: ...st pattern if there is dot missing in the pattern Change proper ribbon or proper label media Adjust the printhead pressure adjustment knob The release lever does not latch the printhead properly Missing printing on the left or right side of label Wrong label size setup Set the correct label size Gray line on the blank label The print head is dirty The platen roller is dirty Clean the print head Cl...

Page 61: ...l label is incorrect Media sensor sensitivity is not set properly Label size is incorrect The parameter Shift Y in the LCD menu is incorrect The vertical offset setting in the driver is incorrect Calibrate the sensor sensitivity again Set the correct label size and gap size Press Menu Setting Shift Y to fine tune the parameter of Shift Y Set the vertical offset in the driver if you re using BarTen...

Page 62: ...ectrostatic damage Do not wear rings or other metallic objects while cleaning any interior area of the printer Use only the cleaning agents recommended in this document Use of other agents may damage the printer and void its warranty Do not spray or drip liquid cleaning solutions directly into the printer Apply the solution on a clean lint free cloth and then apply the dampened cloth to the printe...

Page 63: ...printer II Rotate the platen roller and wipe it thoroughly with the lint free 99 Isopropyl Alcohol Clean the platen roller when changing a new label roll Peel Bar Use the lint free cloth with 99 Isopropyl Alcohol to wipe it As needed Sensor Use brush with soft non metallic bristles or a vacuum cleaner to remove paper dust Clean upper and lower media sensors to ensure reliable Top of Form and Paper...

Page 64: ... when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to...

Page 65: ...hűtzen 6 Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten Ein Kippen oder Fallen könnte Beschädigungen hervorrufen 7 Beachten Sie beim Anschluß ans Stromnetz die Anschlußwerte 8 Dieses Gerät kann bis zu einer Außentemperatur von maximal 40 betrieben werden CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions V...

Page 66: ...ARTS IN CUTTER MODULE KEEP FINGER AND OTHER BODY PARTS AWAY 2 THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE 3 DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS CAUTION This equipment is not suitable for use in locations where children are likely to be present ...

Page 67: ...62 10 Revise History Date Content Editor ...

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