Ubee DDM3521, User Manual

Page 1: ...ractive com 8085 S Chester Street Suite 200 Englewood CO 80112 1 888 390 8233 Sales email amsales ubeeinteractive com Support email amsupport ubeeinteractive com February 2013 Ubee DDM3521 Cable Modem...

Page 2: ...cable agreements This material is protected by the copyright laws of the United States and other countries It may not be reproduced distributed or altered in any fashion by any entity either internal...

Page 3: ...rstanding the DDM3521 Back Panel 7 1 7 Understanding the DDM3521 Front Panel and LED Behavior 8 2 Installing and Connecting the DDM3521 11 2 1 Understanding Minimum System Requirements 11 2 2 Installi...

Page 4: ...1 1 Safety WARNING The following information provides safety guidelines for anyone installing and maintaining the DDM3521 Read all safety instructions in this guide before attempting to unpack instal...

Page 5: ...which can be determined by turning it off and on the user can try to correct the interference by one of the following measures Increase the separation between the device and the equipment with which i...

Page 6: ...owing eco environmental statements apply to the DDM3521 Packaging Collection and Recovery Requirements Countries states localities or other jurisdictions may require that systems be established for th...

Page 7: ...3521 Interfaces and Standards RF Interface External F Connector CPE Interface 10 100 1000 Base Ethernet DOCSIS 3 0 2 0 1 x Certified Downstream Frequency Range 88MHz 1002 MHz Modulation 64 256 QAM Max...

Page 8: ...o 53 dBmV all modulations Maximum Speeds actual speeds vary based on factors such as network configuration conditions and service tier Device Management Local and Remote Web Management Interface Telne...

Page 9: ...DM3521 contains the following items Item Description DDM3521 Front View DDM3521 Back View 1 RJ45 Cable Ethernet Length 6 0 ft RoHS UL compliant Sample image actual appearance subject to change 1 Power...

Page 10: ...ailure to do so may cause damage to the device ETHERNET Connects an Ethernet device such as a computer gaming console or a router hub to the Internet using a standard RJ45 Ethernet cable See the Under...

Page 11: ...ates no connectivity LED Name Ready DS US Ethernet Power single bonded single bonded Provisioning State Driver init off off off off on DS scanning off blinks off green blue depending on Ethernet conne...

Page 12: ...Ubee Interactive Introduction Ubee DDM3521 Cable Modem User Guide February 2013 9...

Page 13: ...Introduction Ubee Interactive 10 Ubee DDM3521 Cable Modem User Guide February 2013...

Page 14: ...Macintosh Minimum System Requirements Processor 300Mhz Operating System Windows 2000 pro Windows XP Memory 128 MB RAM Hard Drive 125 MB free space Email Client Outlook Express 5 5 6 Internet Browser...

Page 15: ...Ethernet network adapter or Ethernet port and an Internet browser installed such as Firefox or Internet Explorer The following browsers are supported For Windows 2000 XP Vista Windows 7 Firefox 1 07...

Page 16: ...onsole manufacturer 5 Refer to Troubleshooting the Installation on page 13 for troubleshooting information if needed 2 4 Troubleshooting the Installation Use the following tips if you have trouble wit...

Page 17: ...in Wait until the cable modem re establishes communications with the cable service provider General Connectivity Issues If your PC is connected to a hub or gateway connect the PC directly into an Ethe...

Page 18: ...ace 1 Verify a PC is connected to the device as explained in Connecting Devices to Your Network on page 12 2 From your PC launch an Internet browser for example Internet Explorer 3 In the Internet bro...

Page 19: ...Accessing the Web User Interface Ubee Interactive 16 Ubee DDM3521 Cable Modem User Guide February 2013 The Cable Modem main menu is displayed...

Page 20: ...ion on page 19 Using the Cable Modem Upstream Option on page 21 Using the Modem Upstream Burst Option on page 22 Using the Cable Modem Event Log Option on page 24 Steps To access the Modem menu 1 Acce...

Page 21: ...el Description Cable Modem Displays the current DOCSIS standard of the device MAC Address Displays the unique Media Access Control MAC hardware address of cable modem RF interface Serial Number Displa...

Page 22: ...ld shows Locked the cable modem has locked onto this frequency Otherwise it shows In Progress to indicate the cable modem is trying to lock onto a frequency Ranged Upstream Channel Displays the curren...

Page 23: ...MPEG Locked Displays if the cable modem succeeded in locking to a downstream channel Status is indicated as Locked or Not Locked Channel ID Displays the locked downstream channel ID Modulation Display...

Page 24: ...example Interleave Depth Displays the current cable modem downstream Interleave depth I number of taps J increments 4 8 16 32 64 128 other Power Level dBmV Displays the receiver power level after ran...

Page 25: ...cription Channel Type Displays the channel type Value can be 1 0 s 2 mixed 3 0 according to the collected upstream channel descriptors UCDs Channel ID Displays the current cable modem upstream channel...

Page 26: ...Ubee Interactive Understanding the Cable Modem Menu Ubee DDM3521 Cable Modem User Guide February 2013 23...

Page 27: ...ulation type as QPSK 16QAM 8QAM 32QAM 64QAM 128QAM Differential Encoding Displays if differential coding is on or off Preamble Length Displays the preamble length 0 1536 bits Preamble Value Offset Dis...

Page 28: ...ry 2013 25 Label Description First Time Displays the time of the event Last Time Displays the last time of the event Priority Displays the event log severity Description Displays a detailed DESCRIPTIO...

Page 29: ...Understanding the Cable Modem Menu Ubee Interactive 26 Ubee DDM3521 Cable Modem User Guide February 2013...