VADDIO ClearSHOT 10 USB, Integrator'S Complete Manual

Page 1: ...Integrator s Complete Guide to ClearSHOT 10 USB Enterprise Class PTZ Conferencing Cameras Document 342 1118 Rev A November 2015...

Page 2: ...2 Web Interface 13 Compatible Web Browsers 13 User Access 14 Administrative Access 14 Web Interface Cheat Sheet 15 Web Tasks for All Users Controlling the Camera 16 Web Tasks for Administrators Config...

Page 3: ...ommunication 43 RS 232 Command List 44 Command Setting Values Exposure Control 47 RS 232 Inquiry Command List 49 Specifications 50 Troubleshooting and Care 51 Restoring default camera settings 52 Oper...

Page 4: ...conformity information For your convenience this information is also available in smaller limited purpose manuals n Installation Guide for ClearSHOT 10 USB Enterprise Class PTZ Conferencing Cameras un...

Page 5: ...ment and education environments n Simultaneous uncompressed USB 3 0 and IP H 264 streaming outputs n 10X optical zoom horizontal field of view of 74 in super wide mode n 2 14 Megapixel effective full...

Page 6: ...black part number 999 9990 000 ClearSHOT 10 USB camera white part number 999 9990 000W The box should contain one of each item listed here n Camera part number 998 9990 000 silver black or 998 9990 0...

Page 7: ...000 n 12 VDC 3 0 Amp switching power supply n AC cord set Europe n AC cord set UK n Thin Profile Wall Mount with mounting hardware black or white depending on camera color n EZCamera RS 232 control ad...

Page 8: ...icator The multi colored LED indicates the camera s current state o Purple Booting or in standby mode o Blue Power on ready normal operation o Blinking blue The camera has received an IR signal from t...

Page 9: ...ors IR Frequency Selection The IR Remote Commander can control up to three cameras in the same room with different IR frequencies Use switches 1 and 2 to select the frequency to identify the camera as...

Page 10: ...ly the power supply included with this product Using a different one will void the warranty and could create unsafe operating conditions or damage the product Do not install or operate this product if...

Page 11: ...ded with the wall mount n If you mount it to a wall box use the cover plate screws supplied with the wall box About Ceiling Mounted Cameras If you use an inverted mount set the camera s Image Flip DIP...

Page 12: ...ghten the mounting screws 3 Check the level again 4 Connect the cables to the camera Caution Use the power supply shipped with the camera Using a different power supply may create an unsafe operating...

Page 13: ...syUSB Mixer Amp with attached microphones and speakers Note ClearSHOT 10 USB camera output is USB 3 0 EasyUSB Mixer Amp is USB 2 0 Powering Up the Camera Connect camera power The camera will wake up a...

Page 14: ...buttons 1 through 3 second row on the remote Discover the camera s IP address Data Screen button top left press and hold for 3 seconds Move the camera Arrow buttons and Home button dark red Move the...

Page 15: ...the camera to Auto Focus mode Zoom Speed Select Slow or Fast movements for telephoto and wide angle shots n T slow and fast Telephoto n W slow and fast Wide angle Manual Focus Switch the camera to Man...

Page 16: ...rver the camera will get its IP address gateway and routing information automatically and you will be able to browse to it In the absence of a DHCP server the camera s default IP address is 169 254 1...

Page 17: ...ehavior related to camera movement and color management n Streaming USB device settings and IP H 264 streaming n Room Labels Information to display on the web interface screens including the conferenc...

Page 18: ...ehavior n Specify whether to use automated adjustments auto iris auto white balance backlight compensation Camera Settings Camera adjustments n Color settings Iris iris gain red gain blue gain detail...

Page 19: ...n low power standby and ready states In standby mode the button is red and the screen presents the message Device is in standby On entering standby mode the camera pans 90 from center and 30 downward...

Page 20: ...the buttons for pan tilt and zoom For tight shots slower is usually better Change the Focus Open the Focus control to select Auto focus or set manual focus with the near and far buttons I know you get...

Page 21: ...nothing happens Store a Camera Preset 1 Set up the camera shot then use the Store button to open the Store Preset box 2 Click one of the numbered preset buttons 3 To save the current color settings al...

Page 22: ...e the camera and use the left arrow button the camera pans to your right To switch the camera pan direction to the near end point of view use the Settings button to open the pan and tilt direction box...

Page 23: ...address n Set up other networking information Network Configuration You will only be able to enter the IP address subnet mask and gateway if you set IP Address to Static Note DHCP is the default setti...

Page 24: ...ver editable enable Automatic NTP Updating 2 Select the desired time zone from the list 3 If desired specify the NTP server to use If you are not sure about this use the default 21 Integrator s Comple...

Page 25: ...isplay your company name conference room name and phone number and the number for meeting hosts to call for in house A V support enter this information on the Room Labels screen 22 Integrator s Comple...

Page 26: ...trol screen without logging on Allow Guest Access n Set whether inactive sessions log off automatically or not n Change the password for the admin account default is password n Change the password for...

Page 27: ...automatically check the Auto White Balance box Leave it unchecked to adjust red gain and blue gain manually 4 Detail adjust the slider as required for the right image sharpness Note If the video looks...

Page 28: ...aming port and path URL Note USB streaming settings are automatically negotiated between the camera and the conferencing application The camera uses the RTSP protocol for H 264 streaming Available res...

Page 29: ...de Easy or Custom Easy automatically sets the recommended frame rate Custom provides additional control You will only be able to specify the frame rate if you select Custom Quality Mode 26 Integrator...

Page 30: ...ad or change the soft DIP switches for baud rate and normal super wide operation Change Baud Rate Use the on screen Baud rate DIP switch to set either 38400 or 9600 baud Change Normal Super Wide Setti...

Page 31: ...may seem boring but it could save you a lot of time and aggravation 5 When you are ready to start the update click Continue A progress message box opens and the indicator light on the front of the ca...

Page 32: ...e an issue using your troubleshooting skills or the Troubleshooting table in this manual we are here to help You ll find information for contacting Vaddio Technical Support on the Help screen 29 Integ...

Page 33: ...counter a problem that you can t solve your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen 30 Integrator s Complete Guide...

Page 34: ...AND camera pan right RESPONSE OK Get Example COMMAND camera ccu get iris RESPONSE iris 11 Syntax Error Example COMMAND camera right pan RESPONSE ERROR Using a question mark as a command parameter will...

Page 35: ...d of 20 camera pan stop Stops the camera s horizontal motion camera tilt Moves the camera vertically Synopsis camera tilt up speed down speed stop Options up Moves the camera up down Moves the camera...

Page 36: ...near speed far speed mode auto manual stop Options near Brings the focus nearer to the camera Can only be used when camera is in manual mode far Moves the focus farther from the camera Can only be use...

Page 37: ...current camera position as the specified preset save ccu Optional Saves the current CCU settings as part of the preset If not specified the last color settings are used when recalled Examples camera p...

Page 38: ...o_iris Returns the current auto iris state on or off gain Returns the gain value as an integer between 0 and 11 detail Returns the detail value as an integer between 0 and 15 chroma Returns the chroma...

Page 39: ...nt state of the backlight compensation setting on or off iris 0 11 Sets the iris value Valid range integers between 0 and 11 Can only be used when auto iris is off auto_iris on off Sets the auto iris...

Page 40: ...or sets the camera s video mute status When video is muted the camera sends black video with an on screen message stating that video mute is on This can be desirable when preparing the room or when pr...

Page 41: ...is supported at this time IP Quality Returns the video quality currently set IP Resolution Returns the IP streaming video resolution IP URL Returns the URL where the stream is available USB Enabled Re...

Page 42: ...92 168 1 1 network ping count 10 size 100 192 168 1 1 Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192 168 1 1 network settings get Returns the current network settings for mac addre...

Page 43: ...factory reset get on off Options get Returns the camera s current factory reset status on Enables factory reset on reboot off Disables factory reset on reboot Examples system factory reset get Return...

Page 44: ...arrow keys This command supports the expansion functionality from which previous commands can be recalled from within a single session History expansion is performed immediately after a complete line...

Page 45: ...lp exit Ends the command session and then does one of these two things n Telnet Closes the socket n RS 232 serial Automatically starts a new session Synopsis exit Example exit 42 Integrator s Complete...

Page 46: ...t used n Pin 6 GND n Pin 7 RXD from TXD of control source n Pin 8 TXD to RXD of control source Caution Check Cat 5 cables for continuity before using them Using the wrong pin out may damage the camera...

Page 47: ...p 8x 01 04 08 00 FF Far std 8x 01 04 08 02 FF Near std 8x 01 04 08 03 FF Far variable 8x 01 04 08 2p FF p speed 0 low to 7 high Near variable 8x 01 04 08 3p FF p speed 0 low to 7 high Direct 8x 01 04...

Page 48: ...8x 01 04 3F 00 0p FF p preset number 0h 0fh Set standard 8x 01 04 3F 01 0p FF Set standard with scene 8x 01 04 3F 21 0p FF Recall standard 8x 01 04 3F 02 0p FF Pan TiltDrive Up 8x 01 06 01 vv ww 03 0...

Page 49: ...olute Position 8x 01 06 0B vv ww 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z 0R 0R 0R 0R FF vv Pan speed 01h 18h ww Tilt speed 01h 14h 0Y0Y0Y0Y Pan position A654h 5A80h 0Z0Z0Z0Z Tilt position DEE3h 64E6h 0R0R0R0R Zoom po...

Page 50: ...0x0D F3 3 0x0C F4 0x0B F4 8 0x0A F5 6 0x09 F6 8 0x08 F8 0x07 F9 6 0x06 N A 0x05 N A 0x00 CLOSE Iris Gain Values Value Steps 0x0F 28 0x0E 26 0x0D 24 0x0C 22 0x0B 20 0x0A 18 0x09 16 0x08 14 0x07 12 0x06...

Page 51: ...Value Steps 0x05 8 0x04 6 0x03 4 0x02 2 0x01 0 48 Integrator s Complete Guide to ClearSHOT 10 USB Enterprise Class PTZ Conferencing Cameras...

Page 52: ...FF pq Iris Position CAM_GainPosInq 8x 09 04 4C FF y0 50 00 00 0p 0q FF pq Gain Position CAM_ BackLightModeInq 8x 09 04 33 FF y0 50 02 FF On y0 50 03 FF Off CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00...

Page 53: ...38mm F1 8 to F3 4 Super wide 11X Optical zoom 74 wide to 7 6 tele f 3 8mm to 41 8mm F1 8 to F3 4 Minimum working distance 10mm wide 1 0m tele Minimum illumination Recommended 100 lux Pixels 2 14 mill...

Page 54: ...se a different outlet The camera or its power supply is bad Contact your reseller or Vaddio Technical Support The camera is not responding to the remote and the light is yellow A firmware update is in...

Page 55: ...blink blue The USB cable is not connected Connect the USB cable Restoring default camera settings Set all DIP switches DOWN and cycle the power to reload the default camera settings Then return all D...

Page 56: ...interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at h...

Page 57: ...rigendum 2006 Electrical Fast Transients EN 61000 4 5 2006 Surge Immunity EN 61000 4 6 2009 Conducted Immunity EN 61000 4 8 2010 Power Frequency Magnetic Field EN 61000 4 11 2004 Voltage Dips Interrup...

Page 58: ...e customer the criteria for repair costs and or replacement Vaddio Technical Support can be contacted by email at support vaddio com or by phone at one of the phone numbers listed on support vaddio co...

Page 59: ...ction example 10 connector identification 6 D damage preventing 3 7 43 default IP address 13 default settings restoring 28 52 detail setting 24 36 DHCP 20 diagnostic logs 30 Diagnostics page web 30 di...

Page 60: ...streaming 25 USB streaming 25 restoring default settings 28 40 52 RJ 45 connectors 7 room information 22 Room Labels page web 22 RS 232 commands 44 47 49 setting values 47 RS 232 serial connection 43...

Page 61: ...o mute 16 37 W warranty 7 55 web browsers supported 13 web interface 16 20 22 25 27 29 30 Camera Control page 16 Camera Settings page 24 Diagnostics page 30 Help page 29 Networking page 20 Room Labels...

Page 62: ...demarks of Vaddio Exmor is a trademark of Sony Corporation All other trademarks in this document are the property of their respective owners Copyright 2015 Vaddio All rights reserved Vaddio 131 Cheshi...