VeriFone PinPad VX520, Instructions Manual

Page 1: ...2015 Vantiv LLC All rights reserved VeriFone PinPad Update Download Instructions IP CONFIDENTIAL...

Page 2: ...time to perform this download You will not be able to process transactions on the terminal once the download process begins 2 Settle any open transactions before performing the download Helpful Hints...

Page 3: ...Vantiv LLC All rights reserved Enter EMA This download replaces the application on the pin pad It can take 15 60 minutes depending on connection speed Step 1 Press the key 3 Please ensure your batch i...

Page 4: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved Select EMA Step 2 Press the F4 key for EMA 4...

Page 5: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 5 Download Settings Step 3 Press the first purple button on the left to page down...

Page 6: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 6 Download Settings Step 4 Press F2 for Settings...

Page 7: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 7 Password Step 5 Key in the password 1 Alpha Alpha 6 6 8 3 1 Press the green Enter key...

Page 8: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 8 Download Settings Step 6 Press the F2 key for Common...

Page 9: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 9 Download settings Step 7 Press the F1 key for Prev Helpful Hint You can press the yellow Back key to erase...

Page 10: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 10 Download Settings Step 8 Press the F3 key to Edit...

Page 11: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 11 Download Settings Step 9 Press the F2 key for Next...

Page 12: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 12 Download Settings Step 10 Press the F3 key for Slct...

Page 13: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 13 Download Settings Step 11 Press F4 for Exit...

Page 14: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 14 Download Settings Step 12 Press F2 for OK...

Page 15: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 15 Download Settings Step 13 Press the red Cancel key...

Page 16: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 16 Download Settings Step 14 Press F4 for Update PINPad...

Page 17: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 17 Download Step 15 Press the Green Enter key to confirm value If blank call our help desk 1 877 744 5300...

Page 18: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 18 Download Step 16 Press the Green Enter key to confirm value If blank please call our help desk 1 877 744 5300...

Page 19: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 19 Download Step 17 The terminal will attempt to connect using the default connection method for download...

Page 20: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 20 Download Step 18 Once connected EMA will sign in to the download server...

Page 21: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 21 Download Step 19 The progress bar indicates download completion Once download is completed the terminal will reboot...

Page 22: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 22 Pinpad Intialize Step 20 Press the Scroll key Purple key on the far left under the screen...

Page 23: ...Vantiv LLC All rights reserved 23 Pinpad Initialize Step 21 Press the F4 key for Init Ext PP Helpful Hint If you do not see Init Ext PP then please call our help desk 1 877 744 5300 to make sure that...

Page 24: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 24 Password Step 22 Key in the password 1 Alpha Alpha 6 6 8 3 1 Press the green Enter key...

Page 25: ...2015 Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 25 Init Ext PP Step 23 The Terminal will attempt to initialize the external pin pad...

Page 26: ...Vantiv LLC All rights reserved 2015 Vantiv LLC All rights reserved 26 Init Ext PP Step 24 The external pin pad will display Please Wait during initialization Once completed the EXT Pin Pad will say We...

Page 27: ...2015 Vantiv LLC All rights reserved...