VeriFone UX410, Installation Manual

Page 1: ...Verifone Part Number DOC159 039 EN B Revision B UX 410 Installation Guide...

Page 2: ...lity of any example or sample program before placing the software into productive use This document including without limitation the examples and software programs is supplied As Is Verifone Inc 1 800...

Page 3: ...Unit Features 11 Controller Unit Features 12 Finding ARS and Service Switches 12 Removal Protection 13 System Mode Activation 13 Mounting the Antenna Unit 13 Mounting the Controller Unit 14 Connectin...

Page 4: ...26 Power Cables 27 Documentation 27 CHAPTER 6 Troubleshooting Guidelines Peripheral Device Does Not Work 29 APPENDIX A Caution and Warning Messages UX 410 Caution and Warning Messages 31 APPENDIX B P...

Page 5: ...5 Service and Support Provides information on contacting your Verifone service provider and information on how to order accessories or documentation from Verifone Chapter 6 Troubleshooting Guidelines...

Page 6: ...entions and Acronyms The pencil icon is used to highlight important information If exchanging cables use a Verifone approved cable The caution symbol indicates possible hardware or software failure or...

Page 7: ...Use The following features of the device simplifies transactions in various environments Device driver installs USB connections automatically Designed for indoor and outdoor use Various connectivity o...

Page 8: ...Verifone s advanced contactless architecture future proofs your investment with Single Contactless Interface SingleCI and side by side application architecture systems Supports contactless cards as w...

Page 9: ...Using the Reader Selecting Unit Location Use the following guidelines when selecting a location for the UX 410 Select a location convenient for the customer Avoid dusty hot or damp locations Choose t...

Page 10: ...related accessories 2 Remove any protective wrap before mounting the unit 3 Save the shipping carton and packing material for future repacking or moving of the device Examining Device Features Before...

Page 11: ...rea where users can tap their cards to perform payment transactions The Clear Protective screen which keeps the CTLS area safe from scratches during the installation procedure Make sure you remove thi...

Page 12: ...er port 12V DC to 24V DC LAN with 2 LEDs COM1 RS 232 SMA Antenna RJ45 SAM Card compartment Finding ARS and Service Switches There are three switches on the UX 410 two Anti Removal Switches ARS on the...

Page 13: ...nna Unit The UX 410 Antenna Unit is designed to be front mounted to an installation panel without further need for any external mounting devices To mount the UX 410 Antenna Unit 1 Remove the clear pro...

Page 14: ...y Use the following steps to install the Controller Unit Figure 6 Mounting the Controller Unit 1 Align the Controller Unit mounting holes to the installation panel holes 2 Insert four bolts and tighte...

Page 15: ...ct one end of the SMA connector to the ports of the Antenna and the other end to the Controller Units Figure 7 Connecting the UX 410 Antenna to the Controller Unit Contactless Support This Antenna Uni...

Page 16: ...ective cover see Figure 8 To install or replace SAM cards 1 Disconnect the device from all power sources 2 Disconnect the device from any external devices 3 Slide the SAM cardholder cover down and swi...

Page 17: ...Host Devices This section discusses the cable requirements for connecting the Controller Unit with the following host units Connecting to a Vending Machine Connecting to a PC Connecting to a Vending...

Page 18: ...der For cable ordering information see Accessories and Documentation Connecting PIN Pads This section shows the attachment of Verifone PIN Pads to the UX 410 Controller Unit to provide users PIN secur...

Page 19: ...Power Supply to the UX 410 For more information regarding your UX 410 Reader and Controller Unit configuration contact your local Verifone service provider For cable ordering information see Accessor...

Page 20: ...s antenna marked by the logo Figure 12 Conducting a Contactless Transaction After you tap your card all the LEDs will light up and the buzzer will sound for about 2 seconds prompting you to remove you...

Page 21: ...to 70 C 22 F to 158 F Storage temperature 30 C to 80 C 22 F to 176 F Power Supply rated for indoor use only 12V DC 3 3A operating temperature 0 C to 40 C 32 F to 104 F Memory 128 MB DDRAM 256 MB NAND...

Page 22: ...ons Antenna Unit Length 80 mm 3 15 in Width 80 mm 3 15 in Height 15 mm 0 59 in Controller Unit Length 100 mm 3 94 in Width 90 mm 3 54 in Height 34 5 mm 1 36 in Weight Total Product Weight 327 g 11 53...

Page 23: ...internal circuit boards and fine mechanics Do not use harsh chemicals cleaning solvents or strong detergents to clean the device Use a wet soapy cloth to clean the device surfaces These suggestions ap...

Page 24: ...MAINTENANCE AND CLEANING Additional Safety Information 24 UX 410 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 25: ...on the side of each unit to be returned Product ID including the model and part number For example M159 410 xxx WWB and PTID xxxxxxxx Serial number S N xxx xxx xxx 2 Within the United States call Ver...

Page 26: ...ccessories and Documentation Verifone produces accessories and documentation for the contactless reader When ordering please refer to the part number in the left column Verifone Online Store at www st...

Page 27: ...BD9f 2 0 m long NOTE For EMVCo L1 compliance please use the provided cables CBL000 039 02 A Australia power cord for PWR159 00X 01 A PSU CBL258 001 01 A EU power cord for PWR159 00X 01 A PSU CBL258 00...

Page 28: ...SERVICE AND SUPPORT Accessories and Documentation 28 UX 410 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 29: ...oper grounding connections Check that the device connected to the proper port has power and is functioning properly If possible perform a self test on the device in question The cable connecting the o...

Page 30: ...TROUBLESHOOTING GUIDELINES Peripheral Device Does Not Work 30 UX 410 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 31: ...l appareil peut ne pas fonctionner correctement Warning Setup page 10 Do not use a unit that has been damaged If a label or component appears damaged please notify the shipping company and your Verif...

Page 32: ...u provoquer un dysfonctionnement Verifone recommande la PWR159 00X 01 A ou les blocs d alimentation CPS12490 4A R Voir les caract ristiques de l information d alimentation Caution Maintenance and Clea...

Page 33: ...2 GND Power ground 3 NC No connection 4 NC No connection 5 NC No connection 6 NC No connection 4 1 5 2 6 3 Connector PIN Function Description 1 Portpwr 7 5V DC 0 5A Power 2 NC No connection 3 NC No c...

Page 34: ...0 GND Power GND 1 10 Connector PIN Function Description 1 TXD Transmit data 2 TXD Transmit data 3 RXD Receive data 4 NC No connection 5 NC No connection 6 RXD Receive data 7 NC No connection 8 NC No c...

Page 35: ...UX 410 Installation Guide Verifone Part Number DOC159 039 EN B Revision B Verifone Inc 1 800 Verifone www verifone com...