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Thank you for subscribing to 

FiOS TV Service.   This User

Manual will show you how to

program and operate your 

new FiOS TV Remote Control 

(Model P265v1).

Quick Setup Guide-Verizon

FiOS remote

The following steps will guide

you to quickly set -up your 

Verizon FiOS TV remote for 

your TV.

1. Turn on your TV and the 

    FiOS STB. Make sure you 

    can see live television.

2. Locate the 3-digit code for

    your TV brand in the list 

    below and circle the correct

    code.

If your TV brand is not listed,

codes for additional TV 

brands are listed at the back 

of this manual.

3. Once you locate the brand

    code, press and hold the 

    <

OK

> and        keys 

    together. The RED LED on

    the remote control will blink

    twice and then stay on.

4. Enter the 3-digit TV code 

    for your TV brand using the 

    number pad.  The RED 

    LED will blink twice and 

    then stay on.

  

    

5. Press and release the 

    <

CH +

> button repeatedly 

    until the TV turns off. You 

    can also “back up” by 

    pressing the <

CH -

> button.

*Please note – some TVs may

respond slower than others.

Please allow 1 second 

between button presses.

6. Test that remote control is 

    programmed for your TV

a. Turn the TV on using the

            key.

b. Press <

VOL +

> and 

    <

VOL -

> to make sure that

    the volume keys work.

c. Press          and       keys.

d. If any of these keys do not 

    work as expected, press 

    and hold that key. Release

    it as soon as it works.

7. If all these keys work, press

    <

OK

> to save this TV brand 

    code programming. The 

    RED LED will blink 3 times 

    and then turn off

Your Remote Control is now

 programmed for your TV!

Acronyms 

1. RC = Remote Control

2. STB = FiOS TV Set Top 

    Box

3. VOL = Volume 

4. CH+ = Channel Up

5. CH- = Channel Down

  

 

  

    

FiOS TV Remote Control 

Codes for Major TV Brands

TV Brand                        Code

 

AOC

Audiovox

Coby

Envision

Funai

Haier

Hitachi

Insignia

JVC

LG

Magnavox

Mitsubishi

Panasonic

Philips

Pioneer

Polaroid

Proscan

RCA

Samsung

Sansui

Sanyo

Sceptre

Sharp

Sony

Sylvania

Toshiba

Viewsonic

Vizio

Westinghouse

Zenith 

8) Troubleshooting

a. If the         button does not

    work correctly, make sure 

    the TV is on and go back to

    Step 1 of the 

Quick Start 

    Guide

. You can also try the

    

Code Search Method 

    below.

b. If the <

VOL

>,  <

Mute

>, or 

    <

A/V

> buttons do not work

    correctly, please refer to the

    

Key Fix Feature

.

c. If you think you made a 

    mistake with programming

    your remote, you can always

    press the <

Exit

> button and

    start over.  The RED LED 

    will turn off if the RC is not

    in programming mode.

d. If you don’t press any 

    buttons for 60 seconds, the 

    remote control will 

    automatically exit 

    programming mode.

e. Note, if you press the <

CH

>

    button many times. and the

    lights on the remote control

    all flash rapidly, the 

    programming attempt was 

    not successful.   

f.  If the Brand Search method 

    does not work, please try the 

    Code Search Method below, 

    which scans the complete 

    database for all TV codes.

g. If you are still having 

    problems programming the 

    remote, please refer to our 

    website at 

    www.verizon.com/fiostvhelp

Code Search Method to 

Program the RC

(This method could take up to 

8 minutes)

1. Turn on your TV and the 

    FiOS STB.

2. Make sure you can see live

    television. 

3. Press and hold the <

OK

>

    and           buttons together, 

                     then release both. 

•   The RED LED will blink twice

    and then stay on. 

4. Press and hold down the 

               button.

5. The Remote Control will try 

    a new TV code every 

    second, and the RED LED 

    

026

035

070

114

128

146

164

180

193

210

222

243

279

285

290

294

302

321

331

332

333

335

342

352

371

397

418

424

433

440 

e. Once you have tried all the

    TV codes in the remote 

    control, the RED LED and

    the backlit buttons will flash

    4 times rapidly, the RED 

    LED will  turn off and the 

    remote will exit the 

    programming mode.

f.  If you are still having 

    problems programming the 

    remote, please refer to our 

    website at 

    www.verizon.com/fiostvhelp

OPTIONAL FEATURES

<STB Power> Button Turns 

on TV and STB

Your remote has separate 

power buttons for the TV and 

STB.  You can program the 

        key to turn on/off both

your TV and STB at the same 

time.

1. Turn both your 

TV

 and 

STB

 

      on.

2. Press and hold the <

OK

>

    and         buttons together,

    then release both.   

•   The RED LED will blink 

    twice and then stay on.

3. Press 

9

 – 

7

 – 

7

.

•   The Red LED will blink 

    twice and remain on. 

 

4. Press        .

•   The RED LED will blink 3 

    times and then turn off.

5. Test that the         key 

    now turns on the TV and 

    STB at the same time.

6. If you want to reset the 

    remote so that the         key 

    controls 

Only

 the 

STB

    follow the same steps as 

    above but press <

OK

> in 

    Step 4.

Control TV Volume 

Through STB

If the volume control keys 

don’t work with your TV, you

can program the remote so 

that the STB will control the 

volume.

1. Press and hold the <

OK

    and         buttons together,

    then release both.

2. The RED LED will blink 

    twice and then stay on.

3. Press 

9

 - 

5

 – 

5

  

 

    will blink each time a new

    code is sent.    

6. When the TV turns off, stop 

    pressing the play button right 

    away.

•   Please note – some TVs 

    may respond slower than 

    others. 

7. You can press the <

CH +

>  

    or <

CH -

> buttons to go 

    forward or back one TV code

    at a time.

8. Test that the remote control 

    is programmed for your TV.

a. Turn the TV on using the 

            key.

b. Press <

VOL +

> and <

VOL -

>

    to make sure that the volume

    keys work.

c. Press          and       .

d. If any of these keys do not 

    work as expected, press and 

    hold that key. Release it as

    soon as it works.

9. If these keys all work, press

    <

OK

> to save this TV brand

    code programming. The RED

    LED will blink 3 times and 

    then turn off.

Your Remote Control is now 

programmed for your TV!  

10.Troubleshooting

a. If the         button does not 

    work correctly, make sure

    the TV is on and go back 

    to Step 1 of the 

Code 

    Search Method

.

b. If the <

VOL

>, <

Mute

>, or

    <

A/V

>, buttons do not work

    correctly, please refer to the

    

Key Fix Feature

.

c. If you think you made a 

    mistake with programming

    your remote, you can 

    always press the <

Exit

    button and start over. The 

    RED LED will turn off if the

    RC is not in programming

    mode.

d. 

Please Note, the Code 

    Search Method could take

    up to 8 minutes, 

as it must

    go through over 500 codes.

    The most common codes 

    are tried first, but you may 

    need to press and 

    hold            for a while to

    locate the correct code. 

 

 

 

4. The RED LED light will 

    blink twice, and remain on.

5. Press        .

6. The RED LED will blink 3 

    times and then turn off.

7. If you want to change it back

    again so that volume buttons

    control the TV follow the 

    same steps as above but 

    press         in Step 5.

Key Fix

If your remote control is 

programmed for your TV, but 

the <

VOL

>,  <

Mute

>, or the 

<

A/V

>  keys do not work 

correctly, then you can try 

using the Key Fix feature to fix

the buttons.

1. Press and hold the <

OK

    and       buttons

    simultaneously.

•   The Red LED will blink twice

    and then stay on.

2. Press and hold the key that

    does not work correctly.The

    remote control will try a new

    code every second. 

3. Once the TV responds 

    correctly, release the button.

4. Press <

OK

> to save the 

    current settings and finish 

    programming your remote 

    control.

Reset the Remote Control 

Original Settings

1. Press and hold the <

OK

    and         buttons together, 

    and release.

2. The RED LED will blink 

    twice and then stay on.

3. Press 

9

 - 

0

 – 

0

.

4. The RED LED will blink 3 

    times and then turn off to 

    indicate original settings are 

    restored.

5. CAUTION, all previous 

    programming in the remote 

    control will be lost if you 

    follow this procedure.

General Instructions

1. Make sure the remote 

    control has a clear, 

    unobstructed view of the 

    STB and TV. 

 

   

 

2. Your FiOS TV remote 

    control will only operate your 

    FiOS TV STB and your TV.

3. The remote will not operate 

    other devices like DVD 

    Player or Audio Receiver.

4. The <

TV Power

>,<

VOL +

>,

    <

VOL -

>, <

Mute

> and 

    <

A/V

> buttons will always 

    control your TV.

5. All other keys on the remote

    control will always control 

    your FiOS TV STB.

Getting Started

1. Turn on your TV and the 

    STB using the        and

    buttons.

2. If you have just watched a 

    DVD, make sure your TV is 

    set to the correct A/V Input 

    for your STB.

3. Press the <

CH +

>,or <

CH -

>    

    buttons to see the next 

    higher or lower channel.

4. You can go directly to any 

    channel by entering the 

    channel number on the

    numberpad and pressing 

    <

OK

>. 

5. Press           to see a list of

    TV programs.

6. Press        to return to TV 

    

    watching.

7. Press the          button to 

    launch the FiOS TV Main 

    Menu. From the Main Menu

    you can access all the 

    features of your FiOS TV 

    service.

8. Press <▲> <▼> <►> <◄>

    keys to navigate through the 

    FiOS TV Menus and Guides.  

    To select any item, press 

    <

OK

>.

9. Press          to return to the 

    last channel.

10. Press <

Info

> to see 

      information about the 

      current program.

11. Press <

Exit

> to return to 

      the previous menu option 

      or to watch TV.

New and Special Buttons

1.       “On Demand” displays

    a list of movies and other 

    programs you can watch at

    any time.

  

 

 

 

2.       “Widgets” displays local 

    weather, traffic, and other 

    information.

3.            displays your list of 

    recorded programs if you 

    have DVR service.

4.       “Favorites” displays your

    list of favorite channels.

5.            is a rocker button. 

               Press lower half of 

               the button         to 

      

    pause the program. Press 

    upper half of the button 

    <►> to continue to play 

    from where you left off.

6.          jumps back 30 

     seconds in the program you 

     are watching.

7.          jumps forward 30 

    seconds in the program you 

    are watching.

8.        records the current 

    program.

9. Buttons         ,          , and 

           will only operate 

    during normal TV watching

    if you have DVR service.

10. “If the RED LED starts 

      blinking 5 times rapidly 

      when you press the 

      <

CH +/-

>, <

CH +/-

>, and 

      <

OK

>, or if the buttons 

      stop lighting up, you should 

      replace the remote control 

      batteries”

     

      

 

 

Verizon FiOS TV

P265v1 Remote 

Control Manual 

Model: RC2655001/01B

For additional information 

about your FiOS TV service 

and your remote, go to 

www.verizon.com/fiostvhelp

 

For video instructions, press

the <

Menu

> key on your 

remote then select 

Help

 on 

the Main Menu

AOC

Magnavox

Mitsubishi

Panasonic

Philips

Pion

  

026

035

070

114

128

146

164

180

193

210

222

243

  

Shortlist of brands

 

Brands       Code

5-sec.

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