Vicon Series 247-00-03, User Manual

Page 1: ... documentation This system has not been designed to be used in life critical situations and must not be used for this purpose Vicon Industries Inc 89 Arkay Drive Hauppauge New York 11788 Tel 631 952 2288 Fax 631 951 2288 Toll Free 800 645 9116 24 Hour Technical Support 800 34 VICON 800 348 4266 UK 44 0 1489 566300 Document Number 8009 8247 00 03 Product specifications subject to change without not...

Page 2: ...cked by the qualified personnel before operating it any further Unplug the unit from the wall outlet if it is not going to be used for several days or more To disconnect the cord pull it out by the plug Never pull the cord itself Allow adequate air circulation to prevent internal heat build up Do not place the unit on surfaces rugs blankets etc or near materials curtains draperies that may block t...

Page 3: ... NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS CAUTION CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES 003 CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME À LA NORME N...

Page 4: ...from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer...

Page 5: ...ction 23 3 4 Live View Page 24 3 5 Network Camera Setup 27 3 5 1 Basic Configuration 27 1 Users 27 2 Network 28 3 Video Image 29 4 Audio 31 5 Date Time 33 3 5 2 Video Image 34 3 5 3 Audio 37 3 5 4 Event 38 1 Event In 38 2 Event Out 43 3 Event Map 49 3 5 5 System 50 1 Information 50 2 Security 51 3 Date Time 54 4 Network 55 5 Language 64 6 Maintenance 65 7 Support 66 3 6 Playback 67 3 7 Help 69 3 8...

Page 6: ...n that is fully compatible with all ViconNet systems its ONVIF certification provides an open platform for integration into other video management systems The housing is designed to fit into a corner once installed the base plate should be permanently sealed to the wall so that the housing is ligature proof The housing consists of a two part stainless steel assembly a fixed base plate and a remova...

Page 7: ... and outputs can be connected to devices such as sensors and relays enabling the system to react to alarms and activate lights or open close doors Micro SD Recording support The Network Camera also supports a micro SD memory slot for local recording with removable storage Improved Security The Network Camera logs all user access and lists currently connected users Also its full frame rate video ca...

Page 8: ...8 2 Installation 2 1 Parts and Description ...

Page 9: ...unting frame as template to mark mounting holes on mounting surface Fig 1 2 Drill holes for mounting base and a minimum 3 4 in hole for routing wines Fig 1 3 Mount camera mounting frame using appropriate hardware for mounting surface Fig 2 4 Route wires through hole in wall and out through base plate Fig 2 5 Terminate wires to camera board 6 Mount front plate to base plate Fig 2 ...

Page 10: ... access hole route cables through clamp and mount cover using appropriate hardware 4 Use camera mounting frame to mark its mounting holes drill holes and mount using appropriate hardware 5 Terminate wires to camera board Feed the excess wire back through cable clamp and tighten clamp 6 Mount front plate to camera mounting frame Installation of the rear cover is required for UL Canadian UL complian...

Page 11: ...11 IP Camera Analog Camera ...

Page 12: ...12 IP Camera Analog Camera ...

Page 13: ...and a ceiling meet It is fastened to both walls and the ceiling Refer to Figure 1 Cable access is provided by removing the front plate The camera has an adjustable mount that may be tilted slightly to give a precise angle of view A 2 5 mm wide angle lens enables the camera to view the cell with no blind spots 36 IR LED illuminators are provided to light up to 66 ft 20 m The wall ceiling material m...

Page 14: ...purpose Installation with the rear cover Note The installation corner must be sharp and clean if necessary clean any excess material from the installation location 1 Remove the front plate using the no 20 Torx bit provided retain the screws in a safe place 2 Select the cable access hole in the rear cover to be used 6 provided and knockout the hole Place the rear cover in the corner using it as a t...

Page 15: ...RJ 45 connector if powering the camera using PoE If using 24 VAC or 12 VDC connect the power cable to the 2 postion terminal block Connect the positive pole to the position and the negative pole to the position Use certified Listed Class 2 power source only 2 Video and data are transmitted via the RJ 45 connector Generally a cross over cable is used for direct connection to PC while a direct cable...

Page 16: ...RE LENS E SHUTTER BLC HDR AGC SENSE UP RETURN COLOR WB MODE R Y GAIN B Y GAIN RETURN SPECIAL MIRROR SHARPNESS GAMMA FREEZE NEGA 3D DNR D_ZOOM SLC ECLIPSE DIS RETURN MOTION DET MOTION SET WINDOW ALL SET ALL CLEAR SENSITI SHOW INDI DELAY OUT RETURN SETUP SYNC CAMERA ID TITLE DPC MONITOR BAUDRATE RETURN DAY NIGHT D N MODE C SUP A SUP RETURN PRIVACY MASK1 MASK2 MASK3 MASK4 MASK5 MASK6 RETURN EXIT EXIT...

Page 17: ...R Electronic Shutter setting Able to set from 256 to 1 100000 Shutter speed adjustment Change FLK MODE Select when using flicker mode 3 BLC Backlight Compensation can be turned ON or OFF default Select BLC ON OFF Backlight compensation function Sub Menu Set BLC activity area 4 HDR The dynamic range can be turned ON or OFF default Select HDR ON OFF Similar function as WDR Sub Menu Adjust HDR level ...

Page 18: ...BLACK AND WHITE AUTO The camera automatically switches between day and night BURST Burst ON OFF Setting Only removing burst signal COLOR BW Switching time setting BW COLOR Switching time setting READ TIME Read Time setting Adjust filter switching time RETURN COLOR The camera stays in day mode default B W The camera stays in night mode EXT The camera stays in external mode 2 C SUP Color Suppress Se...

Page 19: ...range for motion detection 240 cells can be selected or deselected This feature allows you to detect the movement of an object in 240 different areas of the screen and display an alarm on the screen 3 ALL SET Set entire screen as a range for motion 4 ALL CLEAR Cancel entire screen range setting for motion 5 SENSITI Adjust sensitivity when using motion detection As the sensitivity level increases s...

Page 20: ...que identifier 3 TITLE Title ON OFF Setting Title EDIT Select desired characters using joystick Title Reset Clears the title Title Position Select 4 DPC DPC Auto Setting Dead pixels are automatically removed WHITE THR Cancelling White defective pixels BLACK THR Cancelling Black defective pixels DPC Level gain setting Overall level can be adjusted 5 MONITOR Monitor Setting Mode CRT LCD Selectable E...

Page 21: ...h the Smart Manager utility on the CD The factory default IP is 192 168 30 220 1 Connect the Network Camera device to the network and power up 2 Start SmartManager utility All programs NautilusClient16 SmartManager the main window will be displayed after a short while any network devices connected to the network will be displayed in the list 3 Select the camera on the list and click right button o...

Page 22: ... Internet Explorer Safari Firefox Opera and Google Chrome with Windows Note To view streaming video in Microsoft Internet Explorer set your browser to allow ActiveX controls 3 1 Access from a browser 1 Start a browser i e Internet Explorer 2 Enter the IP address or host name of the Network Camera in the Location Address field of your browser 3 A starting page displays Click Live View or Setup to e...

Page 23: ...cally configure the router to allow access to the camera This is enabled from Setup System Network NAT For more information see NAT traversal port mapping for IPv4 on page 60 3 3 Setting the admin password over a secure connection To gain access to the product the password for the default administrator user must be set This is done in the Admin Password dialog which is displayed when the network c...

Page 24: ...dard HTTP connection enter it directly in the first dialog shown below To set the password via an encrypted HTTPS connection see 3 5 4 System Security HTTPS Note HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt the traffic between web browsers and servers The HTTPS certificate controls the encrypted exchange of information 3 4 Live View Page The live view page comes in eigh...

Page 25: ...layed The Snapshot button takes a snapshot of the current image The location where the image is saved can be specified The digital zoom activates a zoom in or zoom out function for video image on the live screen The Full Screen button causes the video image to fill the entire screen area No other windows will be visible Press the Esc button on the computer keyboard to cancel full screen view The M...

Page 26: ...T SPECIAL SET MOTION DET PRIVACY SET SETUP EXIT EXPOSURE LENS E SHUTTER BLC HDR AGC SENSE UP RETURN COLOR WB MODE R Y GAIN B Y GAIN RETURN SPECIAL MIRROR SHARPNESS GAMMA FREEZE NEGA 3D DNR D_ZOOM SLC ECLIPSE DIS RETURN MOTION DET MOTION SET WINDOW ALL SET ALL CLEAR SENSITI SHOW INDI DELAY OUT RETURN SETUP SYNC CAMERA ID TITLE DPC MONITOR BAUDRATE RETURN DAY NIGHT D N MODE C SUP A SUP RETURN PRIVAC...

Page 27: ...e Setup tools When accessing the Network Camera for the first time the Admin Password dialog appears Enter your admin name and password set by the administrator Note If the password is lost the Network Camera must be reset to the factory default settings See 3 8 Resetting to the Factory Default Settings 3 5 1 Basic Configuration 1 Users User access control is enabled by default An administrator ca...

Page 28: ...lways be enabled When using IPv4 the IP address for the video camera can be set automatically via DHCP or a static IP address can be set manually If IPv6 is enabled the video cameras receive an IP address according to the configuration in the network router There is also the option of using the Internet Dynamic DNS Service For more information on setting the Network see Setup System Security Netwo...

Page 29: ... unit you may have to reset it to the factory default settings and then perform the installation again 2 The ARP Ping service is automatically disabled two minutes after the unit is started or as soon as an IP address is set 3 Pinging the unit is still possible when this service is disabled 3 Video Image Video Setting Codec The codec settings are separated into MPEG 4 and H 264 H 264 is also known...

Page 30: ...nytime while monitoring the screen on a real time basis Bitrate control Limiting the maximum bit rate helps control the bandwidth used by the H 264 or MPEG 4 video stream Leaving the Maximum bit rate as unlimited maintains consistently good image quality but increases bandwidth usage when there is more activity in the image Limiting the bit rate to a defined value prevents excessive bandwidth usag...

Page 31: ...s Limiting the frame rate and quality optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the Resolution Frame rate and Frame Quality should be set to an optimal value JPEG resolution Same as the video settings JPEG frame rate Same as the video settings JPEG quality Select the picture quality If users want to have a high quality of...

Page 32: ... an external line source can be connected to the terminal I O of the network camera Input volume If there are problems with the sound input being too low or high it is possible to adjust the input gain for the microphone attached to the Network Camera Audio Output Enable full duplex Check the box to enable Full Duplex mode Thist means that you can transmit and receive audio talk and listen at the ...

Page 33: ...omatically adjust for daylight savings time select the Automatically adjustment for daylight saving time changes From the Time Mode section select the preferred method to use for setting the time Synchronize with computer time sets the time from the clock on your computer Synchronize with NTP Server the video camera will obtain the time from an NTP server every 60 minutes Set manually this option ...

Page 34: ...34 3 5 2 Video Image Basic Refer to 3 5 1 Basic Configuration Video Image for more details ...

Page 35: ...It is also possible to resize or delete or move the window by selecting the appropriate window at the mouse menu on the video screen To create a mask window follow steps 1 Click the right button of mouse to see the mouse menu 2 Select New Privacy Mask in the mouse menu 3 Click and drag mouse to designate a mask window area You can also modify or delete a motion index Select an index and then modif...

Page 36: ... website Copy the HTML code generated on the screen and paste it in page code of the website you want to display live video Note To use webcasting service the Enable Anonymous viewer login option must be checked Refer to 3 5 1 Basic Configuration Users for more details ...

Page 37: ...37 3 5 3 Audio Refer to 3 5 1 Basic Configuration Audio for more details ...

Page 38: ...38 3 5 4 Event 1 Event In On Boot This is used to trigger the event every time the Network Transmitter is started Select Enable on boot to activate the motion event ...

Page 39: ...alarm event The Network Camera supports 1 alarm input ports Type Choose the type of alarm you wish to use from the drop down list Dwell Time Set the dwell time an event lasts for the specified alarm from the point of detection of an alarm input ...

Page 40: ...tion makes use of the manual trigger button provided on the live view page which is used to start or stop the event type manually Alternatively the event can be triggered via the product s API Application Programming Interface ...

Page 41: ...ideo image to target specific areas Movement in the areas outside the motion windows will be ignored If part of a motion window needs to be masked this can be configured in a Mask window Pre Viewer Motion detection windows are configured by Motion or Mask windows Each window can be selected by clicking with the mouse It is also possible to resize or delete or move the window by selecting the appro...

Page 42: ...e Type Threshold Sensitivity and Dwell Time Window Type is Motion or Mask windows Threshold Sets up the sensitivity for the motion detection Sensitivity Sets up the sensitivity for the motion detection Dwell Time Set the hold time an event lasts for the specified hold time from the point of detection of a motion You can also modify or delete a motion index Select an index and then click the Modify...

Page 43: ...s via SMTP Sender Enter the email address to be used as the sender for all messages sent by the Network Transmitter Interval Represents the frequency of the email notification when an event occurs Aggregate events Shows the maximum number of emails sent within each interval If your mail server requires authentication check the box for Use authentication to log in to this server and enter the neces...

Page 44: ... can record and save images to an FTP server Images can be sent as e mail attachments Check the box to enable the service FTP Setting Server Enter the server s IP address or host name Note that a DNS server must be specified in the TCP IP network settings if using a host name Port Enter the port number used by the FTP server The default is 21 Use passive mode Under normal circumstances the Network...

Page 45: ...e pre trigger buffer enter the desired total length in seconds minutes or hours and specify the required image frequency Post event This function is the counterpart to the pre trigger buffer described above and contains images from the time immediately after the trigger Configure as for pre event Prefix file name This name will be used for all the image files saved If suffixes are also used the fi...

Page 46: ...in upload cgi User name Password Provide your log in information HTTP Server Test When the setup is complete the connection can be tested by clicking the Test button Alarm Out When the network camera detects an event it can control external equipment connected to its alarm output port Check the box to enable When you select Enable alarm out the output will be activated for as long as the event is ...

Page 47: ...udio data file made by user must be uploaded from your PC Provide the path to the file directly or use the Browse button to locate it Then click the Upload button Audio Alert Test When the setup is complete the audio output can be tested by clicking the Test button To remove an audio file select index and click the Remove button Note For a proper operation of Audio Alert you must enable Full duple...

Page 48: ... Overwrite Click checkbox to overwrite the SD card Stream Type You can select VIDEO or IMAGE VIDEO H 264 or MPEG 4 data IMAGE MJPEG data Pre event Enter pre event time value for SD pre recording Post event Enter post event time value for SD post recording Format Click the Format button to format SD card Device Information Shows current SD card information ...

Page 49: ...map allows you to change the settings and establish a schedule for each event trigger from the Network Camera You can register the event map up to max 15 Click Add button to make a new event map a popup window displays as below ...

Page 50: ...listens for these The destination server must first be configured on the Event In page Enter a message you want to send Record Select Record checkbox to record the video stream when an event has occurred The Record option must first be configured on the Event Out page 3 5 5 System 1 Information You can enter the system information This page is very useful when you need to refer to device informati...

Page 51: ...low anonymous viewer login to the Live View page as described below User Setting Check the box to enable anonymous viewer login to the Network Camera without a user account When using the user account users have to log in at every access User List Setting This section shows a registered user account Enter a user name and password to be added register them by pressing the Add button A pop up window...

Page 52: ...own list for the administrator Operator and Viewer to enable HTTPS connection set to HTTP by default HTTP HTTPS HTTP HTTPS Upload Certificate To use HTTPS for communication with the Network Camera an official certificate issued by a CA Certificate Authority must be uploaded from your PC Provide the path to the certificate directly or use the Browse button to locate it Then click the Upload button ...

Page 53: ...dresses added to the list are set as Allowed or Denied addresses All other IP addresses not in this list will then be allowed or denied access accordingly that is if the addresses in the list are allowed then all others are denied access and vice versa See also the online help for more information Note that users from IP addresses that will be allowed must also be registered with the appropriate a...

Page 54: ...omatically adjustment for daylight saving time changes From the Time Mode section select the preferred method to use for setting the time Synchronize with computer time sets the time from the clock on your computer Synchronize with NTP Server the video encoder will obtain the time from an NTP server every 60 minutes Set manually this option allows you to manually set the time and date Note Note th...

Page 55: ...55 4 Network Various Network settings can be done from the Network screen Settings for IP DNS Host Name Ports and ARP Ping can be established along with setting for DDNS uPnP QoS and SNMP ...

Page 56: ...CP Automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address to enter the desired DNS server by specifying the following Domain name Enter the domain s to search for the host name used by the Network Camera Multiple domains can be separated by semicolons The host name is always the first part of a Fu...

Page 57: ...ndns com Enable DDNS Check to get DDNS service to be available DDNS Server Select the DDNS server Registered host Enter an address of the DDNS server Username Enter an ID to access to the DDNS server Password Enter a password to be used for accessing the DDNS server Confirm Enter a password again to confirm it Maximum time interval Set a time interval to synchronize with the DDNS server Select fro...

Page 58: ...unction is for sending Video and Audio to Multicast group Enable multicast Check the box to enable multicast operation Multicast destination IP Enter an IP between 224 0 0 0 and 239 255 255 255 Although it is empty an IP will be entered automatically RTP port Enter a value between 1024 and 65532 RTP TTL Enter a value between 1 and 255 If a network status is smooth enter a lower value On the other ...

Page 59: ...ating systems and clients that support this protocol Note UPnP must be installed on your workstation if running Windows XP To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click Details and then select UPnP as the service to add ...

Page 60: ...may use and thus control over bandwidth races between applications DSCP Settings For each type of network traffic supported by your network video product enter a DSCP Differentiated Services Code Point value This value is used to mark the traffic s IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tells the router or switch which type of treatment...

Page 61: ...e network to the outside that is the Internet Security on the private network LAN is increased since most broadband routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when your network cameras are located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal prope...

Page 62: ...ng The Network Camera automatically searches for NAT routers on your network Manual setting Select this option to manually select a NAT router and enter the external port number for the router in the field provided Notes If you attempt to manually enter a port that is already in use an alert message will be displayed When the port is selected automatically it is displayed in this field To change t...

Page 63: ...ers and printers to connect to a network automatically Without zeroconf a network administrator must set up services such as Dynamic Host Configuration Protocol DHCP and Domain Name System DNS or configure each computer s network settings manually which may be difficult and time consuming Zeroconf is built on three core technologies Assignment of numeric network addresses for networked devices lin...

Page 64: ...pport this protocol Note Bonjour Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc 5 Language Select a user language The language choices are English French German Spanish and Italian ...

Page 65: ...ult router the subnet mask the system time Default The default button should be used with caution Pressing this will return all of the Network Camera s settings to the factory default values including the IP address Update Server Upgrade the camera by importing an upgrade file and pressing the Upgrade button During the upgrade do not turn off the power to the Network Camera After waiting at least ...

Page 66: ...ation on troubleshooting and contact information should you require technical assistance Logs The Network Camera supports system log information Click the System Log button to get the log data and the Event Log button for event information Reports Server Report Click the Server Report button to get the important information about the server s status this should always be included when requesting s...

Page 67: ...deo clip in the Micro SD memory 2 Playback Buttons To view recording data in the SD local storage select it from the list and click the Playback buttons Go to the first go to the beginning of the video clip Fast backward play fast play backward rewind of the video clip Backward play play backward of the video clip Step backward play go back one frame of the video clip Pause pause playback of the v...

Page 68: ...al storage in the network camera connected are displayed monthly If there is a recorded data for a particular date a blue square on the date will be displayed 6 Play Time Displays time of the video playing 7 Event Search Window Select a search option in the drop down list and click Go button As an alternative enter the time period for searching If you click Start Date or End Date zone the Search C...

Page 69: ...ion window is provided as a popup window so that users can open and read it without a need for log in It offers descriptions of settings and a Help page so users can manipulate the Network Camera without having to reference manual ...

Page 70: ...lt settings using the Reset Button 1 Switch off the Network Camera by disconnecting the power adapter 2 Open the rear cover 3 Press and hold the Control Button SW1 on the board with your finger while reconnecting the power 4 Keep the Control button SW1 pressed for about 2 seconds 5 Release the Control Button SW1 6 The network camera resets to factory defaults and restarts after completing the fact...

Page 71: ...pdating of images If images are very complex try limiting the number of clients accessing the camera Images only shown in black white Check the Video Image setting Blurred images Refocus the camera Poor image quality Increased lighting can often improve image quality Check that there is sufficient lighting at the monitored location Check all image and lighting settings Rolling dark bands or flicke...

Page 72: ... Preventive maintenance allows detection and correction of minor faults before they become serious and cause equipment failure Every three month perform the following maintenance 1 Inspect all connection cables for deterioration or other damage 2 Clean components with a clean damp cloth 3 Verify that all the mounting hardware is secure ...

Page 73: ... RTP RTSP RTCP DHCP ARP Security Multi user authority HTTPS IP Filtering Privacy Zone Max Connection 10 API Programming Interface API Supported Open Platform Compatible Milestone ONVIF Alarm Triggers Motion Detection External Input Manual Trigger Alarm Events File upload via FTP and HTTP Notification via E mail HTTP and TCP External Output activation Video Buffering Pre and Post Alarm Motion Detec...

Page 74: ...ting System Microsoft Windows 98 Microsoft Windows ME Microsoft Windows 2000 Microsoft Windows XP or Microsoft Windows Vista CPU Over Pentium IV 2 4Ghz 512MB RAM 10GB free disk or higher VGA AGP Video RAM 32MB or higher 1024x768 24bpp or higher ...

Page 75: ... K Ltd Brunel Way Fareham PO15 5TX United Kingdom Phone 44 0 1489 566300 Fax 44 0 1489 566322 2 Attach a sheet of paper to the unit with the following information a Name and address of the company returning the unit b Name of the Vicon employee who issued the R A c R A number d Brief description of the installation e Complete description of the problem and circumstances under which it occurs f Uni...

Page 76: ...ctive or any equipment which may have been tampered with altered misused or been subject to unauthorized repair Software supplied either separately or in hardware is furnished on an As Is basis Vicon does not warrant that such software shall be error bug free Software support via telephone if provided at no cost may be discontinued at any time without notice at Vicon s sole discretion Vicon reserv...

Page 77: ...dquarters Brunel Way Fareham PO15 5TX United Kingdom 44 0 1489 566300 Fax 44 0 1489 566322 Vicon Germany Kornstieg 3 D 24537 Neumuenster Phone 49 0 4321 8790 Fax 49 0 4321 879 97 Far East Office Unit 5 17 F Metropole Square 2 On Yiu Street Shatin New Territories Hong Kong 852 2145 7118 Fax 852 2145 7117 Internet Address www vicon security com ...