Visioneer RoadWarrior 3 Series, User Manual

Page 1: ...RoadWarrior 3 Series Mobile Scanners Scanner User s Guide Windows Users ...

Page 2: ...ranslated to another language for any purpose other than the licensee s personal use and as specifically allowed in the licensing agreement without the express written permission of Visioneer Adobe Adobe Acrobat Adobe Reader and the Adobe PDF logo are registered trademarks of Adobe Systems Incorporated in the United States and or other countries Post It is a registered trademark of 3M in the Unite...

Page 3: ...s owned by the U S Environmental Protection Agency The ENERGY STAR Imaging Equipment Program is a team effort between the U S European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printers fax multifunction machine personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the clim...

Page 4: ...for servicing Do not do these Never attempt any maintenance function that is not specifically described in this documentation Never remove covers or guards that are fastened with screws There are no operator serviceable areas within these covers Never locate the machine near a radiator or any other heat source Never override or cheat any of the electrical or mechanical interlock devices Emergency ...

Page 5: ...stalling Additional Applications 21 View the User Guides 21 Register Your Scanner 22 Loading Documents to Scan 23 Supported Document Types 23 Documents to Avoid Scanning 23 Unsupported Document Types 24 Choosing the Paper Return Position RoadWarrior 3 3g Only 24 Scan Using AutoLaunch 25 Configuring OneTouch AutoLaunch 26 Turn AutoLaunch Off On 27 Scanning Interfaces 29 Maintenance 31 Safety Precau...

Page 6: ...R GUIDE Calibration Error 37 Troubleshooting 37 Status Light Troubleshooting 39 Uninstalling Your Scanner 40 Visioneer RoadWarrior 3 Series Specifications 41 Visioneer RoadWarrior 3 Series Parts List 42 Appendix A Copy Regulations 43 United States 43 Canada 44 Other Countries 45 ...

Page 7: ...Visioneer RoadWarrior X3 These Visioneer scanners share the same basic features but some options are specific to certain models The model specific features are identified in this user s guide Note the RoadWarrior 3 scanner illustrations and on screen windows are used as representative examples of what you will see Most of the images and screens are similar and any significant model specific differ...

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Page 9: ...aler where you purchased the scanner SYSTEM REQUIREMENTS Intel Pentium 4 or equivalent processor A DVD ROM drive An available Universal Serial Bus USB port Visioneer RoadWarrior 3 Lite Pro X3 Scanner Carrying Bag not available with RoadWarrior Lite Installation Disc Calibration Page Cleaning Cloth USB Cable Quick Install Guide Technical Support Card ...

Page 10: ...umentation for instructions on setting the color quality and resolution for the monitor DOCUMENTATION The following printed documentation is provided in the box Installation guide abbreviated scanner setup and installation instructions Technical support card contact information for technical support and customer service and a brief overview of our standard product warranty The following soft copy ...

Page 11: ...de the guide left or right to adjust the guide to the width of the document you want to scan Alignment strip alignment marks for common paper sizes for the paper guide Scanner Button button control for the scanner When a scan is in progress pressing the button will cancel the scan When no paper is in the scanner long press will open the OneTouch properties window When AutoLaunch is turned off pres...

Page 12: ...the USB symbol A lock is not provided with the scanner and this document does not contain instructions on purchasing and installing a safety lock If you choose to use a safety lock please carefully read the installation instructions provided with the lock More information about Kensington locks can be found at www kensington com Use this slot to install a safety lock Do not attempt to insert any o...

Page 13: ...s or AntiSpyware software running you may encounter alerts or messages during installation asking you to allow the installation to proceed Although the messages will differ based on the software your computer is running in each case you should allow the installation to proceed if that option is available Alternatively you can turn off the AntiVirus or AntiSpyware software before installing your sc...

Page 14: ... sure the disc was inserted in the drive in the proper direction label side up To launch the disc manually Open the Windows options for your computer s disc drives Double click the icon for your DVD ROM drive The Installation menu for the disc should now open If the menu does not open From the list of files on the disc double click the file named setup exe 3 A prompt will be shown to allow the ins...

Page 15: ... USB port on the computer Turn on the scanner power Note Select Cancel to install the software on the disc only 6 When this is complete the Main menu will be shown 7 On the Main menu select Install software 8 Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected as well as any other applications you want to install ...

Page 16: ...wer version then only the DVD button will be enabled Select which option to install the software from 11 If any of the Web buttons have been selected the software will have to first be downloaded by clicking Download 12 After the download has begun it can be paused If changes to the selections are required it is necessary to click Reset while the download is paused This will allow the settings to ...

Page 17: ...ious version of the scanner driver installed Select the option in the installation window only if you want the existing profiles removed 2 On the Visioneer License Agreement window read the license agreement If you accept the terms select I Agree then click Next If you choose not to accept the license agreement click Cancel Click Close on the Installation Interrupted window 3 The software will now...

Page 18: ...r proceed with the instructions below 1 Remove any tape from the USB cable 2 Plug the USB cable into the USB port on the scanner then into a USB port on the computer Check your computer s manual for USB port locations If the plug does not attach easily make sure that you are plugging it in correctly Do not force the plug into either connection The RoadWarrior Lite Pro X3 requires the power button ...

Page 19: ...r OneTouch software installation will start automatically after you click Close on the driver Installation Complete window 1 Click Next on the Welcome to the OneTouch Setup Wizard Note there may be an option in the installation window to remove any current scanning profiles You will see this prompt if you already have a previous version of OneTouch installed Select the option in the installation w...

Page 20: ...e on the Installation Complete window to close and exit the software installer 4 After OneTouch is installed a splash screen will be displayed while it initializes and searches for installed scanners Please wait for this screen to disappear before attempting to use OneTouch Note If you selected other software to install from the DVD the installation for that software will automatically start after...

Page 21: ...ewer versions of the software available online the Web button will be shown and selected by default Select the desired location to install the software from 4 If any of the Web buttons have been selected the software will have to first be downloaded by clicking Download now 5 Once all software has been downloaded click Install now 6 Follow the instructions on the screen to install each of the addi...

Page 22: ...tware updates for your scanner To register your scanner You will need an active Internet connection to register your scanner If you do not have Internet access you can contact our customer service department to register the scanner Please refer to the Technical Support Card that you received with the scanner for our customer service contact information 1 Open an Internet Explorer window or any oth...

Page 23: ...gth with long document enabled 32 inches 813 mm Paper thickness between 16 32 lb paper 60 120 g m2 Plastic cards Non embossed plastic cards up to 0 8 mm thick DOCUMENTS TO AVOID SCANNING The documents in this list can be scanned but please note that scanning documents of this type will reduce the life of the scanner Maintenance will be required more often These types of documents will jam more fre...

Page 24: ...ause damage to the scanner Items outside of the specified supported sizes thickness and weight defined in this document Non rectangular or irregularly shaped paper will cause the scanner to detect and report document skew errors or paper jams Carbon paper that will leave residue in the scanner and on the rollers that will transfer to the next set of documents scanned Documents with hard items atta...

Page 25: ...ou use the Paper Return if you are scanning photos or any other type of document where the ink or gloss may flake off due to the page being angled out of the scanner SCAN USING AUTOLAUNCH Always remove any staples or paper clips from documents before inserting them into the scanner Staples and paper clips can jam the feed mechanism and scratch the internal components Also remove any labels sticker...

Page 26: ...OneTouch the software was automatically configured with appropriate settings consisting of a Destination Application a Scan Configuration and a File Format You can open the OneTouch Properties window by pressing and holding the scanner button for 3 seconds or by opening it from the OneTouch Panel on screen 1 Click on the OneTouch icon 2 Right click on the PaperIn button or single left click on the...

Page 27: ...OneTouch Scanning Guide on the installation disc for instructions You can also click the Help button in the OneTouch Properties window to open the instructions in an Internet browser TURN AUTOLAUNCH OFF ON If you want to scan from OneTouch button panel on screen or to be able to place a page in the scanner and wait until you are ready to initiate the scan you can turn the AutoLaunch feature off Th...

Page 28: ...n AutoLaunch to deselect this option 5 Click on OK to save the changes and close the window Click on OK to close the Hardware Properties window The AutoLaunch feature is now turned off Your scanner will not start scanning until you either press the button on the scanner click on the scan button on the OneTouch button panel or on the scanning interface from the application you are using ...

Page 29: ...Please see the OneTouch Scanning Guide on the installation disc for instructions You can also click the Help button in the OneTouch Properties window to open the instructions in an Internet browser TWAIN and WIA Interface this option uses your scanner s TWAIN interface to scan Select scanning options before scanning put the document in the scanner then click the Scan button in the TWAIN interface ...

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Page 31: ...tructions are specific to the part you are installing or servicing Move the scanner to an area that has adequate room for opening the scanner Always unplug the USB cable from the scanner before performing maintenance unless the maintenance instructions below specifically state to leave the scanner plugged in Wear an anti static strap to prevent electrostatic discharge when touching metal component...

Page 32: ...n click on the Properties button Windows XP from the Windows Control Panel when in category view open Printers and Other Hardware and then Scanners and Cameras Right click on the scanner and then select Properties from the list Device Settings The Device Settings tab shows the hardware information for your scanner The options on the Device Settings tab will be available based on whether or not the...

Page 33: ... When the scanner is powered off firmly press the button on the scanner to turn the scanner on Once the scanner is turned on it is always on and receiving power until it automatically powers off Pressing the scanner button will not turn off the scanner CLEARING PAPER JAMS If your scanner stops scanning due to a paper jam a warning opens after a few moments WARNING do NOT attempt to remove the jamm...

Page 34: ... rollers will prevent documents from feeding straight through the scanner dust on the scanner glass will appear as lines in the scanned image You should clean the inside of the scanner at least once a week or as needed depending on how often the scanner is used If cleaning the scanner does not resolve any image quality issues please follow the instructions in the next section for calibrating the s...

Page 35: ...eas are still in the scanned image you can try cleaning the scanner with Isopropyl rubbing alcohol Please use caution when cleaning the scanner and take appropriate care to prevent injury skin irritation or damage to the scanner Scanner cleaning cloth A bottle of 70 solution Isopropyl rubbing alcohol Protective rubber or latex gloves Protective eye glasses Follow the instructions in the previous s...

Page 36: ...ype of document i e white paper or a copy of the calibration page The calibration routine will fail and indicate the failed calibration by flashing a red LED on the scanner A calibration page was included with your scanner if you do not have one available you can order a replacement from the Parts Accessories page for your scanner at www visioneer com To calibrate the scanner 1 Open the scanner s ...

Page 37: ...sconnect during calibration The error will display on screen If you see a message that calibration failed please run the calibration utility again Note if you attempted to calibrate the scanner with any page other than the calibration page provided with your scanner the calibration routine will fail You will need to power cycle the scanner through unplug then re plug of the USB cable and then rest...

Page 38: ...tions Problem Why won t my scanner work after the computer has been sitting idle for several hours To resolve the problem simply turn off the scanner power then turn it back on again This may occur after Windows goes into power saving mode to hibernate the computer into a low power state When you move your mouse or type on the keyboard it wakes the computer back up and restores full power to the s...

Page 39: ... your scanner experiences a hardware error the status light will blink red It will flash in a numerical sequence pause then repeat the same number of flashes The number of times the light blinks between pauses indicates the error code number The following table describes the error codes Error Code Problem Description Solution 4 Paper Jam Open the scanner and remove the jammed document To reduce th...

Page 40: ... to remove any of the other software you installed with your scanner Depending on the software provided with your scanner and which applications you installed during the scanner setup the application list may include OneTouch OneTouch OCR module Uninstalling Visioneer Acuity Visioneer Acuity is automatically installed when you install the scanner driver using the installation disc You can also dow...

Page 41: ...ADWARRIOR 3 SERIES SPECIFICATIONS Scanner Specifications Document Requirements Minimum Item Size 1 5 x 1 5 inches 38 x 38 mm Maximum Item Size 8 5 x 32 inches 216 x 813 mm Paper Thickness 16 32 lbs 60 120 g m2 Plastic Card Non Embossed cards up to 0 8 mm thick General Specifications Scanning Speed ADF 11 SPP seconds per page 300 dpi Optical Resolution 600 dpi Output Bit Depth 24 bit color 8 bit gr...

Page 42: ...CORE 80 C RoHS Software Information Supported Operating Systems Microsoft Windows 32 bit or 64 bit 7 Service Pack 1 32 bit or 64 bit 8 8 1 32 bit or 64 bit 10 Scanner Drivers TWAIN WIA Bundled Software Visioneer OneTouch Visioneer Acuity Module Part Name Part Number USB Cable 35 0249 000 Calibration Page 05 0885 000 Cleaning Cloth 05 0884 000 Carrying Bag Not available with RoadWarrior Lite 88 066...

Page 43: ...s than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United States Stamps and other representatives of value of whatever denomination which have been or may be issued under any Act of Congress Adjusted Compensation Certificates for Veterans of the World Wars Obligations or Securities of a...

Page 44: ...f Canada or of a province or the seal of a public body or authority in Canada or of a court of law Proclamations orders regulations or appointments or notices thereof with intent to falsely cause same to purport to have been printed by the Queen s Printer for Canada or the equivalent printer for a province Marks brands seals wrappers or designs used by or on behalf of the Government of Canada or o...

Page 45: ... guilty of making such reproductions Currency notes Bank notes and cheques Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments Note this list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal...

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Page 47: ...Copyright 2018 Visioneer Inc 05 0938 100 I N T E L L I G E N T S C A N N I N G S O L U T I O N S ...