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UNDER SINK

Reverse Osmosis Filtration Systems

CONSUMER: Retain this manual for future reference.

Questions, problems, missing parts? Before returning to your retailer, call our customer service department at: 

1 (877)-447-4768. 8:30am-4:30pm CST, Mon - Fri or email us at customerservice@ghpgroupinc.com

www.ghpgroupinc.com

Printed in China

  2017-06-21

GHP Group 
USA: 6440 W. Howard Street, Niles, Illinois 60714 
Canada: 271 Massey Road, Guelph, Ontario, N1K 1B2

VRO-3Q 
VRO-4Q
VRO-5Q

Installation, Use & Care Guide

(Customer must read this manual thoroughly before installing the system)

The VRO-3Q and VRO-4Q have been tested 

and certified by NSF International against  

NSF/ANSI Standard 42, 58 and CSA B483.1  

for reduction of the claims specified on the  

performance data sheet

The VRO-5Q has been tested and certified by 

NSF International against NSF/ANSI Standard 

58 and CSA B483.1 for reduction of the claims 

specified on the performance data sheet

Summary of Contents for VRO-3Q

Page 1: ...oward Street Niles Illinois 60714 Canada 271 Massey Road Guelph Ontario N1K 1B2 VRO 3Q VRO 4Q VRO 5Q Installation Use Care Guide Customer must read this manual thoroughly before installing the system The VRO 3Q and VRO 4Q have been tested and certified by NSF International against NSF ANSI Standard 42 58 and CSA B483 1 for reduction of the claims specified on the performance data sheet The VRO 5Q ...

Page 2: ...er replacing the membrane the system should be purged for 24 hours Supply Water Pressure Limits 40 100 psi 276 689 kPa Supply Water Temperature Limits 40 113 F 4 4 45 C Maximum Water pH Limits 4 10 Maximum Total Dissolved Solids TDS 2 000 ppm Maximum Water Hardness at 6 9 pH 10 gpg Maximum Iron Manganese Hydrogen Sulfide 0 2 0 0 mg L Maximum Chlorine in Supply Water 2 0 ppm Automatic shutoff contr...

Page 3: ...orage Tank 1 G Mounting Screw 2 or 3 H 6 of 1 4 Blue Tubing 1 I 6 of 1 4 Yellow Tubing 1 J 6 of 1 4 Black Tubing 1 K 6 of 1 4 Red Tubing 1 L 6 of 3 8 Black Tubing 1 M Installation Use Care Guide 1 A1 A2 VRO 3Q VRO 4Q VRO 3Q Accessories Kit VRO 4Q VRO 5Q F E H I J K L C G M D Tools Required for Installation Teflon Tape Safety Goggles Adjustable Wrench Pliers Phillips Screwdriver Utility Knife Measu...

Page 4: ...tion Service Life Filter Color Code 1st VRFQ CTO Carbon Block Filter 5 Micron 6 to 12 Months Green Dot 2nd VRFQ RO TFC Membrane 50 GPD 24 to 36 Months Blue Dot 3rd VRFQ CTO Carbon Block Filter 5 Micron 6 to 12 Months Green Dot Replacement Parts Black Auto Shut Off Valve 1st Stage 2nd Stage 3rd Stage Black ...

Page 5: ...lter Color Code 1st VRFQ PP PP Sediment Filter 5 Micron 6 to 12 Months Yellow Dot 2nd VRFQ CTO Carbon Block Filter 5 Micron 6 to 12 Months Green Dot 3rd VRFQ RO TFC Membrane 50 GPD 24 to 36 Months Blue Dot 4th VRFQ CTO Carbon Block Filter 5 Micron 6 to 12 Months Green Dot Replacement Parts 1st Stage 2nd Stage 3rd Stage 4th Stage Black ...

Page 6: ...de 1st VRFQ PP PP Sediment Filter 5 Micron 6 to 12 Months Yellow Dot 2nd VRFQ CTO Carbon Block Filter 5 Micron 6 to 12 Months Green Dot 3rd VRFQ CTO Carbon Block Filter 5 Micron 6 to 12 Months Green Dot 4th VRFQ RO TFC Membrane 50 GPD 24 to 36 Months Blue Dot 5th VRF T33 T33 Inline Carbon Filter 6 to 12 Months N A Replacement Parts Black ...

Page 7: ...figure 1 until it stops 3 Slide the Locking Tab from left to right of the slot to Lock position 1 Unlock the Locking Tab by sliding it from the right to the left of the slot to Unlock Position 2 Turn the filter in the direction as shown in figure 2 about 1 4 turn until it comes out of the head NOTE The filter head can be swung forward to assist in the filter installation CAUTION Don t attempt to t...

Page 8: ... valve and tighten with an adjustable wrench Use Teflon tape on all threaded connection points 4 Insert red tubing over the guide tube of the inlet valve Tighten the compression nut with an adjustable wrench Figure 3 Figure 4 1 4 Red Tubing Inlet Valve Inlet Valve Rubber Washer Rubber Washer Compression Nut Guide Tube Guide Tube The drinking water faucet should be positioned with function convenie...

Page 9: ...ise consult a plumber or manufacturer for advice or assistance 1 Line the bottom of the sink with newspaper to prevent shavings parts or tools from falling down the drain 2 Place masking tape over the area to be drilled to help prevent scratches if drill bit slips 3 Mark point with a center punch Use a drill bit to drill a pilot hole 4 Use a 1 hole saw to enlarge the hole Smooth rough edges with a...

Page 10: ...ghten with a wrench 1 Attach the drain clamp to the vertical section of the drain pipe about 2 inches above the drain trap 2 Using the fittings hole of the drain clamp as a guide drill a hole through one side of the drainpipe CAUTION Do not penetrate through the opposite side of the pipe 3 Remove the drain clamp from the drainpipe and enlarge the hole with a 3 8 drill bit Use a file to remove roug...

Page 11: ...perly Water may back up and come out the air gap hole in the faucet Figure 9 Figure 10 Drain Tubing Drain Clamp Black Rubber Gasket Front Plate Drain Pipe Drain Clamp Back Plate 3 8 Black Line mp e Mount Drain Valve Here Never Mount Here Mounting the RO Unit Under the Sink 1 Position the RO unit on the back or right walls under the sink Make sure to allow ample space for the installation and plumb...

Page 12: ...ke line Red Connects the inlet valve of the cold water supply to the inlet of the system Yellow Connects the RO membrane to the storage tank Blue Connects the outlet of the system to the faucet 3 8 Black Connects the faucet to the drain saddle clamp Note Reference the diagram on page 3 4 or 5 for colour and connection point on the RO System Each connection point has coloured plugs to match the col...

Page 13: ...ge tank for the ice maker solenoid valve to operate properly Leave the ball valve in the closed position until the tank is full after the start up procedure is completed Figure 14 Figure 15 Figure 16 Backstop O Ring Horseshoe Clip Collet Full engagement length Tubing Connection with Push in Fittings See Figure 14 15 and 16 Icemaker Hook Up optional Start up Instructions NOTE If you have connected ...

Page 14: ...cron Carbon block Part VRFQ CTO 5 micron Carbon block Part VRFQ CTO RO membrane Part VRFQ RO Inline Carbon Filter Part VRF T33 Depending on which model was purchased the chart below will assist with replacement of filters The replacement filter can be obtained online at www ghpgroupinc com or at the retail store where the system was purchased The prefilter and postfilter have a life expectancy bet...

Page 15: ...der install the inline post filter first then 3rd and 2nd stages and the last is 1st stage 6 Go to step 7 7 Turn off the ball valve of the storage tank and turn the RO faucet open by lifting the handle upward The water begins to trickle out it will come out very slow Allow to drip for 15 minutes 8 Then Close the RO faucet open the ball valve of the storage tank The RO system is ready for use The m...

Page 16: ...ious page 2 Connect the 1 4 blue tubing back into the outlet of the filter Replace the blue horseshoe to secure the tubing 3 Connect the 1 4 white tubing into the inlet of the filter Replace the blue horseshoe to secure the tubing 4 Follow steps 7 8 of Periodic System Maintenance on page 14 Important Check air pressure only when the tank is empty of water Check air pressure in the storage tank whe...

Page 17: ...taste or smell Post carbon filter is depleted Replace post filter Fouled membrane Replace the membrane Sanitizer not flushed out Drain storage tank and refill it Repeat to discard 3 tanks of water No drain water Clogged flow restrictor Replace the flow restrictor Water leak from faucet air gap hole 3 8 black tubing plugged restricted or incorrectly connected to drain point Eliminate restriction or...

Page 18: ... both forms are potentially harmful to human health trivalent arsenic is considered more harmful than pentavalent arsenic Arsenic in water has no color taste or odor It must be measured by a lab test Public water utilities must have their water tested for arsenic You can get the results from your water utility If you have your own well you can have the water tested The local health department or s...

Page 19: ...10 2 0 mg L 0 43 mg L 97 6 Cadmium 0 03 mg L 10 0 005 mg L 0 0014 mg L 98 1 Chromium Hexavalent 0 30 mg L 10 0 10 mg L 0 009 mg L 98 5 Chromium Trivalent 0 30 mg L 10 0 10 mg L 0 010 mg L 96 7 Copper 3 0 mg L 10 1 3 mg L 0 1 mg L 98 7 Fluoride 8 0 mg L 10 1 5 mg L 0 4 mg L 95 7 Lead 0 15 mg L 10 0 010 mg L 0 005 mg L 96 6 Radium 226 228 25 pCi L 10 5 pCi L 5 pCi L 80 Selenium 0 10 mg L 10 0 05 mg ...

Page 20: ...14 RO membrane Head YY VRO3Q 14 S N Description Part 15 Small O ring Filter Housing YY VRO3Q 15 16 Big O ring Filter Housing YY VRO3Q 16 17 Carbon Block Filter VRFQ CTO 18 Small O ring RO Housing YY VRO3Q 18 19 Medium O ring RO Housing YY VRO3Q 19 20 RO Membrane VRFQ RO 21 Metal Bracket YY VRO3Q 21 22 Mounting Screw Filter Head YY VRO3Q 22 23 1 4 QC One way Elbow YY VRO3Q 23 24 Mounting Screw Brac...

Page 21: ...ter Head YY VRO4Q 15 S N Description Part 16 Metal Bracket YY VRO4Q 16 17 Flow Restrictor 300 mL YY VRO4Q 17 18 1 4 QC Elbow YY VRO4Q 18 19 1 4 QC One way Elbow YY VRO4Q 19 20 1 4 QC Tee YY VRO4Q 20 21 Carbon PP Filter Head YY VRO4Q 21 22 RO membrane Head YY VRO4Q 22 23 Small O ring Filter Housing YY VRO4Q 23 24 Big O ring Filter Housing YY VRO4Q 24 25 Small O ring RO Housing YY VRO4Q 25 26 Medium...

Page 22: ... 4 White Tubing YY VRO5Q 11 12 1 4 QC Elbow Plug in YY VRO5Q 12 13 1 4 QC Tee YY VRO5Q 13 14 Auto Shutoff Valve YY VRO5Q 14 15 1 4 QC One way Elbow YY VRO5Q 15 16 1 4 QC Elbow YY VRO5Q 16 S N Description Part 17 Flow Restrictor 300 mL YY VRO5Q 17 18 Mounting Screw Bracket YY VRO5Q 18 19 Metal Bracket YY VRO5Q 19 20 Mounting Screw Filter Head YY VRO5Q 20 21 Carbon PP Filter Head YY VRO5Q 21 22 RO m...

Page 23: ... unit when properly returned to the retailer where purchased or one of our service centers as directed by GHP Group Inc within one 1 year of retail purchase Shipping costs labour costs etc are the responsibility of the purchaser Duties of the Owner This filtration system must be installed and operated in accordance with the written instructions furnished with this system This warranty shall not ex...

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