VoiceLine InnoMedia MTA 3328-2R, Getting Started Manual

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Page 2: ...VoiceLine Getting Started Guide InnoMedia MTA 3328 2R June 2005 ...

Page 3: ...a power outage You must inform any other persons who may use this equipment of the limitations of 911 and E911 emergency services It is strongly recommended that you always maintain an alternate means of reaching a 911 operator in case of an emergency The manufacturer distributor and service provider shall not be liable for and expressly disclaim any direct or indirect damages claims losses expens...

Page 4: ...s below to keep a record of your VoiceLine account information VoiceLine Line 1 Information VoiceLine Phone Number Account Number PIN VoiceMail Access Number VoiceLine Line 2 Information VoiceLine Phone Number Account Number PIN VoiceMail Access Number ...

Page 5: ...REA CODE USING A U S DIAL PLAN 5 CALLING WITHIN NORTH AMERICA USING A U S DIAL PLAN 5 CALLING INTERNATIONAL DESTINATIONS USING A U S DIAL PLAN 5 Using VoiceMail 6 Recording a Personal Greeting 6 Listening to VoiceMail Messages 6 FROM YOUR VOICELINE CONNECTED TELEPHONE 6 FROM THE WEB 6 FROM ANY TOUCH TONE PHONE 7 Sending and Receiving Faxes 8 Bandwidth Requirements 8 Managing Your Account at the Vo...

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Page 7: ...uide 1 VoiceLine Getting Started Guide Installing the InnoMedia MTA 3328 2R This section provides step by step instructions for installing the MTA device and setting up the IP address of your computer NOTE You will need to use a PC that has an Internet browser and a network card installed Preparing for Installation Before you begin the installation process you will need to know the connection type...

Page 8: ...rt with an Ethernet network cable RJ 45 Phone 2 connects to an analog telephone with a standard telephone wire RJ 11 Phone 1 connects to an analog telephone with a standard telephone wire RJ 11 NOTE Do not connect your telephone to the Phone 2 port unless specifically instructed to do so Connecting the MTA These instructions will allow you to connect the MTA directly to your broadband Internet con...

Page 9: ...ded with the device to the PWR port on the back of the MTA and then plug in the power cord Wait several minutes for the device to initialize It may take up to fifteen 15 minutes for the device to download the configuration files The MTA is ready when the RUN light is steady 7 Turn on your PC Your PC will obtain an IP address from the MTA Your PC will now have Internet connectivity Figure 2 The MTA...

Page 10: ...ng fast Data is being transferred Steady The device is connected to a broadband network WAN Off The device is not connected to a broadband network Blinking Data is being transferred Steady The device is connected to an external PC LAN Off The device is not connected to an external PC Blinking A call is in progress data is being transferred VOIP Steady The device is ready to make calls Blinking The...

Page 11: ...e telephone number using 7 digit dialing Dial the local 7 digit phone number For example if your Primary VoiceLine phone number has a 201 area code and the local phone number you would like to call is 201 555 9999 dial 5559999 CALLING WITHIN NORTH AMERICA USING A U S DIAL PLAN Dial 1 area code local phone number For example if the area code is 212 and the local number is 555 8888 dial 12125558888 ...

Page 12: ... and hang up before accepting and activating it it will not be saved and the previous greeting will be used Listening to VoiceMail Messages FROM YOUR VOICELINE CONNECTED TELEPHONE 1 Pick up the handset of the telephone connected to your telephone adapter and press 123 on the telephone keypad You will be connected to the VoiceMail system 2 Press 1 to hear your messages The system will announce how ...

Page 13: ...enter VOICEMAIL ACCESS NUMBERS State City Area Number Los Angeles 213 233 3535 California San Diego 619 819 2828 Miami 786 866 6464 Florida Orlando 407 209 3131 Illinois Chicago 312 924 0900 Jersey City 201 716 2121 New Jersey Newark 973 854 2828 New York New York 646 432 4444 Philadelphia 215 825 7575 Pennsylvania Pittsburgh 412 894 8080 1 Using any regular touch tone telephone pick up the teleph...

Page 14: ...ine Account Center including call history personal profile listening to VoiceMails managing calling features and more If you purchased VoiceLine through a local distributor you can manage your account by logging into the VoiceLine Account Center Web site at https www myaccountcenter net If you purchased VoiceLine online you may login to your account from that Web site Refer to your welcome email f...

Page 15: ...ing this download process the MTA s RUN LED blinks quickly 1 second on 1 second off When the RUN LED stops blinking and remains steady the download process is complete you will now hear a dial tone If it has been over 15 minutes since you set up the MTA and you still do not hear a dial tone Verify that your phone is connected to the correct port on the MTA Verify that the device obtained an IP add...

Page 16: ... Verify that your broadband connection is functioning properly by attempting to connect to a Web site from a PC on the same network Verify that the device obtained an IP address by picking up the connected telephone s handset and pressing 1 on the keypad If it announces 0 0 0 0 as the IP address the device did not get an IP address Contact your Internet Service Provider Symptom The phone connectio...

Page 17: ...ther you are home or traveling somewhere else in the world CAN I CALL LOCATIONS THAT ARE NOT IN MY CALLING PLAN Yes You can make calls to any location not included in your monthly calling plan These calls are considered out of plan and are charged a per minute rate based on the country you are calling Please refer to your Online Account Center HOW DO I LOGIN TO THE MTA WEB MANAGEMENT TOOL The MTA ...

Page 18: ...EPTANCE Receive only calls from telephone numbers on your pre defined acceptance list 64 Deactivate feature and receive all calls 84 SELECTIVE CALL REJECTION Block only calls from telephone numbers on your pre defined rejection list 60 Deactivate feature and receive all calls 80 ANONYMOUS CALL REJECTION Block all calls whose telephone numbers are hidden due to the caller purposely blocking that in...