VTech ErisStation VCS704, User Manual

Page 1: ...User s manual Model VCS704 BC Wireless Conference System ErisStationTM businessphones vtech com Conference Phone with Wireless Mics ...

Page 2: ...procedures necessary to install and operate your new VTech product Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at http businessphones vtech com ErisStationTM and Orbitlink Wireless TechnologyTM are trademarks of VTech Communications Inc ...

Page 3: ... and time 15 LCD language 16 Rename base 16 Key tone 17 Dial mode 17 Area code 17 Loop gain 18 Reset 18 Phonebook 19 About the phonebook 19 Add a phonebook entry 19 Review phonebook entries 20 Alphabetical search 20 Dial a phonebook entry 20 Edit a phonebook entry 21 Delete a phonebook entry 21 Delete all phonebook entries 22 Speed dial 22 Assign a speed dial entry 22 Reassign a speed dial entry 2...

Page 4: ... 35 Precautions for users of implanted cardiac pacemakers 36 Operating range 36 California Energy Commission battery charging testing instructions 37 Maintenance 37 About wireless microphone units 38 The RBRC seal 38 Limited warranty 39 FCC ACTA and IC regulations 41 Technical specifications 43 ...

Page 5: ...e phone contains the following items Save your sales receipt and original packaging in the event warranty service is necessary AC power cord Power adapter To purchase any accessories or replacements visit our website at http businessphones vtech com or call 1 800 595 9511 In Canada call 1 800 267 7377 Battery door X4 uick start guide User s manual Quick start guide x4 x4 User s manual Quick start ...

Page 6: ...ne DSL high speed Internet service through your telephone line you must install a DSL filter between the telephone line cord and wall jack Contact your DSL service provider for more information about DSL filter The AC power cord is intended for a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or cabinet outlet Plug one end of ...

Page 7: ...partment 2 Push the battery gently until it is fully inserted 3 Slide the battery door until it clicks into place The status indicator on the wireless microphone unit turns orange when charging and turns off when the wireless microphone unit is fully charged 4 Place the wireless microphone units into the charging cradles until they are flush ...

Page 8: ...om its bottom Lift the wireless microphone unit Your wireless microphone unit works when it is lifted during a call For best performance speak to the microphone on the wireless microphone unit at a distance of no more than 3 feet Always return the wireless microphone units to the charging cradles after use ...

Page 9: ...Indicates the system status See also Status indicators overview on page 9 4 Press to show the menu Press to select an item or save an entry or setting in a menu While in a menu press to return to the previous menu While editing numbers or names press to delete a character or press and hold to delete all characters ...

Page 10: ...ly when using pulse service while on a call 8 Front microphone 9 During a call press to mute or unmute all microphones in the system 10 Press to redial the last number dialed 11 During a call press to answer an incoming call when you receive a call waiting alert 12 Wireless microphone unit See Wireless microphone unit overview on page 8 13 Charging contacts 14 Press to access the phonebook when id...

Page 11: ...Getting Started Base unit overview rear 1 Status indicator Indicates the system status See also Status indicators overview on page 9 2 Rear microphone 3 Adapter jack a b c 21 5 1 3 21 7 5 66 0 6 ...

Page 12: ...ions as an extended microphone of the base unit during a call 2 Status indicator Indicates the system status See also Status indicators overview on page 9 3 During a call press to mute or unmute all microphones in the system 4 Battery door 5 Charging contacts 1 2 3 4 5 ...

Page 13: ...range when charging in the cradle except during registration Off the cradle Green during a call Red when the system is muted during a call Off when the wireless microphone unit is in idle mode or without a battery Flashes orange when the wireless microphone unit s battery is low Flashes green when there is an incoming call Flashes red slowly when the wireless microphone unit is out of range or not...

Page 14: ...ng a call press on the base unit to end a call Redial Press to redial the last number dialed Predial a call 1 Enter the telephone number with the dialing keys 0 9 or Press to delete one digit Press and hold to delete all digits Press and hold to insert a dialing pause a p appears 2 Press to dial Volume During a call press or to adjust the listening volume 1 10 When the volume reaches the minimum o...

Page 15: ...n temporarily silence the ringer of the base unit without disconnecting the call The next call rings normally at the preset volume To silence the ringer Press on the base unit The base unit displays Ringer muted The base unit rings when there is an incoming call unless the ringer volume of the base unit is turned off You can also press or on the base unit to adjust the ringer volume The adjustment...

Page 16: ...it displays Clear Redial Press to confirm You hear a confirmation tone and the base unit displays Redial empty Paging This feature helps you find any misplaced wireless microphone units within the range of the base unit To start the paging tone Press Press or to scroll to Find microphone and then press The base unit screen displays Paging All wireless microphone units that are not on the charging ...

Page 17: ... a call To access a number from the phonebook while on a call Press and then or to scroll to Phonebook Press OR Press to access the phonebook Press or to scroll to the desired entry Press to dial the displayed number To access a number from the call log while on a call Press and then press or to scroll to Call log Press OR Press to access the call log Press or to scroll to the desired entry Press ...

Page 18: ...e previous menu press Ringer volume You can adjust the ringer volume or turn the ringer off on the base unit Press or to sample each ringer volume level Ringer off or 1 to 6 when the base unit is not in use Press to save your selection You hear a confirmation tone OR Press when the base unit is not in use Press or until the base unit displays Ringers and then press The base unit displays Ringer vo...

Page 19: ...ach incoming call However the year must be correct so that the day of the week can be calculated from the call log information Press when the base unit is not in use Press or until the base unit displays Set date time and then press Press or to select the month and then press or use the dialing keys to enter a two digit number 01 12 Press or to select the date and then press or use the dialing key...

Page 20: ...nglish easily by pressing and then entering 364 Rename base You can create a new name up to 16 characters for the base unit The default name is ErisStation Press when the base unit is not in use Press or until the base unit displays Settings and then press Press or until the base unit displays Rename base and then press The base unit displays the default name ErisStation Use the dialing keys to ed...

Page 21: ... Press or until the base unit displays Dial mode and then press Press or to choose Touch tone or Pulse Press to save your selection You hear a confirmation tone You can press to switch to tone dialing temporarily when using pulse service while on a call Area code If you dial local calls using only seven digits area code not required you can program your home area code so that when you receive a ca...

Page 22: ...eset You can reset the base unit to the default settings Once the base unit is reset all your customized settings call log entries and redial entry will be deleted All the phonebook records and speed dial entries will remain The default settings are listed below Feature Default Value Call log Empty Listening volume Volume 6 Ringer volume Volume 4 Ringer tone Tone 1 Date and time Empty LCD language...

Page 23: ...rs Press to erase a digit Press and hold to erase all digits 5 Press to move on to the name 6 When ENTER NAME displays use the dialing keys to enter a name up to 15 characters Press or to move the cursor to the left or right Press 0 to add a space Press to erase a character Press and hold to erase all characters Press to change the next letter to upper or lower case 7 Press to save The base unit d...

Page 24: ...d then press twice 2 Use the dialing keys to enter the initial character of the name For example The phonebook entries are in the order of Ava Ethan Jennifer Jessie Kevin Linda and Matt Press 5 JKL to search and to alphabetically sort out the names with the initial character falls under J K and L They are Jennifer Jessie Kevin and Linda in this case The name Jennifer displays first With each press...

Page 25: ...s to edit the name Press or to move the cursor to the left or right Press to add a space Press to erase a character Press and hold to erase all characters Press to change the next letter to upper or lower case 6 Press to save the entry The base unit displays Saved and then the revised entry You hear a confirmation tone Delete a phonebook entry Search for the desired entry in the phonebook see Revi...

Page 26: ... displays up to 12 characters for a speed dial entry Assign a speed dial entry Press when the base unit is not in use Press or to scroll to Phonebook and then press Press or to scroll to Speed dial and then press Press or a dialing key 0 or 1 9 to choose the desired empty speed dial location Press to show the phonebook The base unit displays Copy from phonebook and then the first phonebook entry P...

Page 27: ...ame up to 12 characters appears in the selected speed dial location Dial a speed dial number When the base unit is not in use press and hold a dialing key 0 or 1 9 to dial the number stored in the corresponding location When the speed dial location is empty the screen displays the speed dial list See Assign a speed dial entry on page 22 to add a new entry Delete a speed dial entry Press when the b...

Page 28: ...nd 15 characters for the name If the phone number has more than 16 digits only the last 16 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the call log The time and date of a call log entry are shown together with the name or number You can review an entry dial an entry or copy an entry into the phonebook Entries are stored in reverse chron...

Page 29: ...e unit is not in use Press or until the base unit displays Call log and then press Press to choose Review When the desired entry displays press twice Press to choose Store to PB The base unit displays EDIT NUMBER Use the dialing keys to edit the number Press or to move the cursor to the left or right Press to erase a digit Press and hold to erase all digits 7 Press The base unit displays EDIT NAME...

Page 30: ...in menu You hear a confirmation tone Delete all call log entries Press when the base unit is not in use Press or until the base unit displays Call log and then press Press or to scroll to Del all calls and then press The base unit displays Delete all calls Press The base unit displays Deleted and returns to the main menu You hear a confirmation tone Caller ID screen messages Displays When PRIVATE ...

Page 31: ...istration is complete registration starts The screen displays Registering 1 2 3 4 The number X blinks while registering the X th wireless microphone unit You hear a confirmation tone when each wireless microphone unit is registered When all the four wireless microphone unit are registered the base unit displays Registration done After registration plug the telephone line cord back into the wall ja...

Page 32: ...hold insert battery back into the wireless microphone unit see page 3 After about 20 seconds when the status indicator on the wireless microphone unit flashes orange release and then press it again within 1 second The wireless microphone unit will be deregistered If deregistration has failed repeat Step 1 through Step 3 above The wireless microphone unit will function as normal if you fail to pres...

Page 33: ...f fire or injury read and follow these instructions Use only the batteries provided or equivalent To order a replacement visit our website at http businessphones vtech com or call 1 800 595 9511 In Canada call 1 800 267 7377 Do not dispose of the batteries in a fire Check with local waste management codes for special disposal instructions Do not open or mutilate the batteries Released electrolyte ...

Page 34: ...m is in the wall jack wiring or telephone PBX service If you are using a public switched telephone network PSTN line contact your telephone service provider charges may apply If you are using a using a private branch exchange PBX extension line contact your PBX system administrator If you have changed your telephone service to digital service from a cable company or a VoIP service provider the tel...

Page 35: ...not see ErisStation on the LCD display or cannot get a dial tone please contact our customer service hotline designated above for assistance My wireless microphone unit does not work at all The wireless microphone unit works only when the base unit is properly powered and the wireless microphone unit is lifted from the charging cradle If the wireless microphone unit works with the wireless microph...

Page 36: ...ove the wireless microphone unit closer to the base unit It may be out of range Speak to the microphone on the wireless microphone unit page 4 at a distance of no more than 3 feet Reset the base unit Unplug the AC power cord from the wall outlet Wait for approximately 15 seconds and then plug it back in Allow at least one minute for the wireless microphone unit and base unit to synchronize If your...

Page 37: ...ireless microphone unit status indicator turns orange for 5 seconds and then lights off the battery is fully charged There is interference during a telephone conversation My calls fade out when I am using the wireless microphone unit Move the wireless microphone unit closer to the base unit It may be out of range If you subscribe to high speed Internet service DSL digital subscriber line through y...

Page 38: ...r ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters If you are using a PBX extension line please note PBX switches do not transfer caller ID to extension lines Please contact your PBX system administrator for more information The ErisStation Conference Phone does not receive caller ID while on a call The ErisStation Conference Phone doe...

Page 39: ... not overload wall outlets and extension cords Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions When the power supply cord or plug is damaged or frayed If liquid has been spilled onto the product If the product has been exposed to rain or water If the product does not operate normally by following the operating instructio...

Page 40: ...en so this wireless microphone unit and base unit can communicate over a certain distance which can vary with the locations of the base unit and wireless microphone unit the weather and the layout of your office When the wireless microphone unit is out of range the status indicator flashes red quickly on the wireless microphone unit The wireless microphone unit will sleep after out of range for 30...

Page 41: ...l flash red If the base unit has failed to enter this mode repeat Step 1 through Step 4 above Note The base unit will be powered up as normal if you fail to press within 1 second in Step 4 To deactivate the CEC battery charging testing mode Unplug the power cable from the power outlet and then plug it back in The base unit is powered up as normal Insert batteries into your wireless microphone unit...

Page 42: ...s those on corded telephones Electrical power The base unit of this conference phone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the conference phone if the base unit is unplugged switched off or if the electrical power is interrupted Potential TV interference Wireless microphone unit operates at frequen...

Page 43: ... 2 YEARS from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not...

Page 44: ...nd the date of purchase or receipt and Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibi...

Page 45: ...nd to comply with the FCC criteria The wireless microphone unit may be safely held against the face of the user The base unit shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B FCC Part 68 and ACTA This equipmen...

Page 46: ...s handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Ca...

Page 47: ...l conditions at the time of use Optimal and minimum distances Optimal distance between the base unit wireless microphone unit and the participant 2 feet Minimum distance between each wireless microphone unit 1 foot Power requirements Wireless microphone unit Li ion Battery Pack 3 7V 240mAH rechargeable battery Base unit adapter Input 100 240V AC 50 60Hz Output 9V DC 2000mA Memory Phonebook 50 memo...

Page 48: ... trademark of VTech Holdings Limited ErisStationTM and Orbitlink Wireless TechnologyTM are trademarks of VTech Communications Inc Specifications are subject to change without notice 2014 for VTech Communications Inc All rights reserved Version 6 04 14 Designed to fit your home And your life ...