VTech VSP60, User Manual

Page 1: ...User Guide VSP600 DECT SIP Cordless Base Station VSP601 DECT SIP Cordless Handset...

Page 2: ...2...

Page 3: ...the feature operations and troubleshooting information necessary to install and operate your product You can also visit our website at businessphones vtech com or call 1 888 370 2006 Please note the s...

Page 4: ...product near water such as near a bath tub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower 7 Do not place this product on an unstable table shelf stand or other unst...

Page 5: ...damaged F If the product exhibits a distinct change in performance 15 Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning 16...

Page 6: ...yelets with the mounting studs of the wall plate Then slide the telephone base down on both mounting studs until it locks into place Refer to the full installation instructions in Handset Installation...

Page 7: ...ot expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Caution To maintain the compliance with the FCC s RF exposure guideline place the...

Page 8: ...4 Making calls 24 Answering calls 25 Putting a call on hold 26 Switching between two calls 26 Transferring a call 27 Setting up a conference call 28 Listening to messages 29 Using the Directory 30 Usi...

Page 9: ...Base Directory 45 Blacklist 47 Security 48 Troubleshooting 49 General issues 49 Technical Specifications 50 Special characters 50 Entering special characters 50 Maintenance 51 Taking care of your tele...

Page 10: ...overview The VTech VSP600 base station and VSP601 cordless handset is a full featured SIP endpoint business phone system designed to work with popular hosted IP PBX services and on premise SIP PBXs O...

Page 11: ...o ring the handsets Press and hold to register a handset Power LED Flashes when joining the network or when registering deregistering a handset Steady when power is connected and an IP address is acqu...

Page 12: ...ndicated by the on screen labels TRANSFER Press to start transferring a call MENU SELECT Press to display the main menu Press to select a menu item INT Press to start making an intercom call OFF CANCE...

Page 13: ...PoE Class 3 If you are not using PoE install the base station near a power outlet not controlled by a wall switch The base station can be placed on a flat surface or mounted on a wall in a vertical o...

Page 14: ...1 Use only the power adapter supplied with this product To order a replacement power adapter visit our website at businessphones vtech com or call 1 888 370 2006 2 The power adapter is intended to be...

Page 15: ...ttom of the base station until the mounting plate clicks into place 4 Check to make sure the plate is secure at top and bottom It should be flush with the base station body 5 Place the base station ov...

Page 16: ...e charger can be placed on a flat surface or mounted on a wall Avoid placing the handset and charger too close to Communication devices such as television sets DVD players or other cordless telephones...

Page 17: ...handset in the charger when not in use The battery is fully charged after 11 hours of continuous charging If the screen is blank you need to charge the handset without interruption for at least 30 mi...

Page 18: ...ard in the charger The battery icon indicates the charge status as the battery charges IMPORTANT INFORMATION Use only the supplied rechargeable battery or replacement battery model BT164392 To order a...

Page 19: ...two holes on the wall Make sure the space between the two holes is 30 mm Drill two holes in the wall according to the marks 2 If you drill the holes into a stud go to step 3 OR If you drill the holes...

Page 20: ...ustry standard 2 5 mm corded telephone headset purchased separately For best results use a VTECH 2 5 mm corded headset To purchase a corded headset visit our website at businessphones vtech com or cal...

Page 21: ...ue reading the instructions 6 On the base station press the HANDSET LOCATOR button for at least four seconds then release the button Both LEDs on the base station begin to flash 7 Press the key on the...

Page 22: ...deregister and then press SELECT 6 On the base station press the HANDSET LOCATOR button for at least four seconds then release the button Both LEDs on the base station begin to flash 7 On the handset...

Page 23: ...in its charger To silence the locator page on one handset only press SILENCE Screen icons The following screen icons indicate your phone s current status Icon Status Indicates signal strength from one...

Page 24: ...o view the main menu See Configuring the Handset on page 33 Making calls You can make calls to any phone number an outside call or you can call another handset an internal call To make an outside call...

Page 25: ...or ANSWER 5 7 LQH QJHOD 0DUWLQ DOO IURP 16 5 1 LQH 2Q D FDOO QJHOD 0DUWLQ ANSWER For incoming calls from an outside number you can also press REJECT to terminate the call If you have multiple incoming...

Page 26: ...party puts you on hold you may see the message Held by far end This message depends on compatibility between phones and PBX types and may not always appear You can press END to end the call 1 LQH HOG...

Page 27: ...p screen appears 1 LQH 2Q D FDOO 1 6 7 7UDQVIHU WR KDQGVHW SDUW QHZ SDUW TRANSFER 2 If you wish to transfer to an outside number select A new party Or if you wish to transfer to another handset in you...

Page 28: ...eld call 1 If you are on an active call and also have a call on hold press TRANSFER A list of held calls will appear 1 LQH 2Q D FDOO 1 7 1 6 7 7UDQVIHU WR TRANSFER 2 With the call you want to transfer...

Page 29: ...calls and end the conference To create a conference with a held call 1 If you are on an Active call and also have a call on hold press CONF A list of held calls will appear 1 LQH 2Q D FDOO 1 7 1 6 7 R...

Page 30: ...r q to select the directory you wish to view then press REVIEW 3 Press q or p to browse through contacts To call a contact When viewing a directory entry you can call a contact in the following ways 1...

Page 31: ...entry you wish to edit press MENU 2 With Edit highlighted press SELECT 3 When you are done editing press SAVE To delete an entry 1 When viewing the directory entry you wish to delete press MENU 2 Pres...

Page 32: ...y you can call the entry in the following ways 1 Press DIAL to call the phone number in the entry 2 Revise the phone number to dial before calling a Press MENU b With Edit dial highlighted press SELEC...

Page 33: ...rn DND on or off 1 Press MENU 2 Press q to scroll to Features and press SELECT 3 With DND highlighted press SELECT 4 Press p or q to select which line DND should apply to then press SELECT to turn it...

Page 34: ...ress SELECT to turn it on or off 5 Press SET to save Note that Block anonymous will apply to all handsets assigned the line Dialing anonymously When this feature is enabled your phone will make anonym...

Page 35: ...off 1 Press MENU 2 Press q to scroll to Features and press SELECT 3 Press q to scroll to Call waiting and press SELECT 4 Press p or q to highlight Show alert or Hide alert 5 Press SET Viewing handset...

Page 36: ...et name You can change the handset name from the default HANDSET To change the handset name 1 Press MENU 2 Press q to scroll to User settings and press SELECT 3 Press q to scroll to Phone rename and p...

Page 37: ...Press q to scroll to User settings and press SELECT 3 Press q to scroll to Low batt tone and press SELECT 4 Press SELECT to turn the low battery tone on or off 5 Press SET to save Turning link lost to...

Page 38: ...ing the dial pad 5 Press OK to save Editing the VLAN ID Administrators can edit the VLAN ID using the handset To edit the VLAN ID 1 Press MENU 2 Press q to scroll to User settings and press SELECT 3 P...

Page 39: ...cted to the same network as your base station 2 Find the IP address of your base station a When the phone is idle press MENU b Press q to highlight Status and then press SELECT The Status menu appears...

Page 40: ...ar at the top of the page and then click the desired setting on the left side of the WebUI to see the page for that setting You view and change settings in two different types of fields drop down list...

Page 41: ...ddress and software version Account Status information about your SIP account registration Network information regarding your phone s network address and network connection The System Status page has...

Page 42: ...he WebUI header and then click Call Settings in the sidebar You can configure call settings for each account that is available to your phone Click Account 1 Account 2 and so on to select the call sett...

Page 43: ...call forwarding for all calls on that account Target Number Enter a number to which all calls will be forwarded Enable Call Forward Busy Select to enable call forwarding for calls when you are on anot...

Page 44: ...ebUI language After changing the setting on this page click Save to save General User Settings Setting Description Range Default WebUI Language Sets the language that appears on the WebUI Any language...

Page 45: ...200 entries The page also allows you to export your phone s base directory or import a base directory file The export function lets you back up your contacts to your computer The Base directory lists...

Page 46: ...Entry The Create Base directory Entry page appears 2 Enter the required information At minimum a first and last name are required Setting Description Range Default First Name Enter the appropriate na...

Page 47: ...reating or editing a directory file consult your system administrator To import a base directory file 1 Click Choose File 2 In the Choose File to Upload window navigate to the directory file 3 Click t...

Page 48: ...48 Security On the Security page you can change your User Password After changing your password click Save...

Page 49: ...service provider must use caller ID compatible equipment Handset registration is not working Place the handset in the charger for a few seconds remove it and repeat the registration procedure Ensure t...

Page 50: ...ions RF frequency band 1921 536 1928 448 MHz Channels 5 Operating temperature 32 122 F 0 50 C Power requirements Base 5 0 Vdc 800 mA Handset charger 6 0 Vdc 300 mA Handset 2 4 V 550 750 mAh Ni MH batt...

Page 51: ...o electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your products have a durable plastic casing that should retain its luster f...

Page 52: ...ents VTech reserves the right to reject your request Further by requesting and receiving the available code you release VTech its affiliates and its and their officers directors employees and represen...