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Hosted 

Phone System

Guide

YEALINK 

Admin Version

419.942.1111  

|

  

wabash.com

01292021

Summary of Contents for YEALINK

Page 1: ...Hosted Phone System Guide YEALINK Admin Version 419 942 1111 wabash com 01292021...

Page 2: ...Adjustments Auto Attendant Answer 8 Schedule Adjustments Live Answer 9 Speed Dials Short Codes 10 Voicemail Greeting 10 Voicemail Email Notification 10 Voicemail Message to Email 10 Using Your Phone...

Page 3: ...2 Index Continued Troubleshooting Headset Noise 15 Reboot Phone 15 FAQs Call Ring Back 16 Dialing 911 15...

Page 4: ...You must be logged in as the Administrator using https commportal wabash com bg There are two ways to add or change announcements recordings Using a Headset or Microphone 1 In the CommPortal select At...

Page 5: ...follow these steps in the CommPortal 1 On the main screen under If there is no answer select the button next to Forward to another phone 2 Select another phone 3 Add the number you would like the cal...

Page 6: ...the CommPortal select Groups 2 Within the group change your status to Login or Logout Users can see other users status on this screen Admin users can access all CommPortal user accounts to change thei...

Page 7: ...em normally requires the caller to enter an additional digit for an outside line Under this law Wabash is subject to alert the front desk line that someone in the building facility has called 9 1 1 Th...

Page 8: ...phone 1 At the bottom of the CommPortal page select Devices from the Personal Details column 2 A window will pop up with the devices you are able to edit Select set keys 3 Select the Edit button under...

Page 9: ...Attendant 3 A new window will open 4 Select Schedule 5 Adjust the office hours To add the holidays select Special Days Below is the screen you will see The red indicates time when the phone will ring...

Page 10: ...as an admin you will see this screen 2 Select Hunt Groups on the left side 3 Select Main Line 4 Select your number near the middle of the page 5 Select Open in a new window 6 Select Weekly Schedule Be...

Page 11: ...f asked 5 Select save Voicemail greetings can also be setup and changed using your deskphone See the Voicemail Greeting topic in the Using Your Phone section Voicemail Email Notification To receive an...

Page 12: ...phone sidecar Conference Call To make a conference call or add a person to your current call follow these steps 1 With one person on the line select Conference 2 Enter the extension or phone number t...

Page 13: ...the Extension or phone number 3 Select Send Call History To check your call history on your desk phone select the History key Navigate between All calls Missed calls Placed calls Received calls and F...

Page 14: ...pts 2 Dial the number you want to check the voicemail for 3 Enter your pin number Voicemail Greeting To set up your voicemail greeting follow these steps 1 On your desk phone dial 15 2 Dial your pin n...

Page 15: ...Save 8 Turn on Speaker 9 Click Scan on Phone 10 Hold the Bluetooth Button down on Speaker until it announces Bluetooth Pairing 11 Click Connect 12 Exit to main screen 13 Click the Headset button when...

Page 16: ...ix do the following Check to be sure the bottom dial is set to 2 or 3 Make sure the slide switch is on A Restart Phone If your phone needs to be rebooted follow these steps 1 Select the Menu button 2...

Page 17: ...ing Back Do calls ring back after being on hold for a time They can We can set calls to ring back at your company s choice of length Dialing 911 How do I dial 911 in case of emergency To dial 911 simp...

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