Wacom cintiq companion, User Manual

Page 1: ...panion Hybrid Parts and Accessories Getting Started Mobile Mode Using the pen The multi touch feature Desktop Mode Customizing your Cintiq Troubleshooting Support options User s manual Professional Hy...

Page 2: ...ket of the applicable Wacom product Cintiq and Wacom are registered trademarks of Wacom Co Ltd Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the U...

Page 3: ...36 Customizing Cintiq functions 38 Calibrating the Cintiq 39 Customizing the pen 40 Adjusting tip feel and double click 41 Adjusting eraser feel 42 Advanced tip and eraser pressure settings 42 Custom...

Page 4: ...references 82 Installing multiple tablets 83 Using applications integrated for tablet control 84 Importing expert settings 85 Pen and digital ink capabilities in Windows 86 Product information 87 Prod...

Page 5: ...yboard keys dialog boxes and control panel options Be sure to read the Important Product Information document for the Cintiq Companion Hybrid which can be accessed from the Wacom Desktop Center The gu...

Page 6: ...s While on the go you can review and edit your work and access the Internet email and the features and functionality of the Android environment The Cintiq also features built in Bluetooth GPS wifi fro...

Page 7: ...ntiq and its cabling Save the packing materials and box for use when shipping or storing the Cintiq Note If you place the Cintiq face down for any reason use a soft clean cloth or pad under the front...

Page 8: ...r left handed use and positioned in one of two landscape orientations or two portrait orientations REAR VIEW ExpressKeys 4 Center Button Rocker Ring Front camera Power button USB port Stand slots Batt...

Page 9: ...e stand with the aluminum surface down and the three tabs facing up 3 Decide which of the incline tabs you want to use 4 Hold the Cintiq upright so you can see the back 5 Place the tab at the bottom e...

Page 10: ...ave an HDMI video out port you will need an HDMI adapter to connect your computer to the Cintiq STEP 1 CONNECT THE CINTIQ TO YOUR COMPUTER Complete the connections from the Cintiq to your computer Mak...

Page 11: ...access before you begin using the Setup Wizard Select the NEXT button at the bottom of the screen with your finger or pen to move through the steps The left side of the window display the setup functi...

Page 12: ...12 12 Contents Index Contents Index...

Page 13: ...r of each crosshair with the pen tip When you have finished a test screen appears 2 On the test screen check the calibration by drawing several times on the screen If you are satisfied with the result...

Page 14: ...omplete you must install the drivers for operation of your Cintiq in Desktop Mode Complete the remaining items in the Setup Wizard INSTALL PC OR MAC SOFTWARE Follow the instructions and click NEXT Aft...

Page 15: ...ows 7 Start Mac OS 10 6 Switch applications Mac OS 10 7 or later Launchpad Launch web browser Change Center Button function in Wacom Mobile Center Rocker Ring Top Undo Left Display Toggle Right Radial...

Page 16: ...one jack Yes Yes Speaker Yes Yes MicroSD card slot Yes Yes Micro HDMI out port Not supported Yes Bluetooth Not supported Yes GPS Not supported Yes USB port Storage media other peripheral devices Stora...

Page 17: ...e Wacom Mobile Center from the Android Home screen for links to system updates settings file management tutorials and related features for the Cintiq 2 Open Settings from the Android Home screen for s...

Page 18: ...main in Mobile Mode In Mobile Mode you can manage your files in two different ways ASTRO File Manager created by Metago is pre installed on your Cintiq ASTRO File Manager allows you to move your files...

Page 19: ...ILE MANAGEMENT Launches ASTRO File Manager which helps you manage your content and files including pictures music videos or documents on your Cintiq and your computer via networking You can also use A...

Page 20: ...e Manager a camera app or custom app available on your system take a screen shot or perform other functions PEN TO CURSOR ALIGNMENT This option will open the pen calibration utility used in the Setup...

Page 21: ...ife of your battery Operate and store your Cintiq at room temperature Do not allow your battery to be completely discharged Do not ignore low battery notifications Wacom recommends that you keep the p...

Page 22: ...you are right handed or left handed The configuration you chose was used to determine the default settings for the ExpressKeys In general you will want the ExpressKeys on the same side as your non do...

Page 23: ...om the Wacom Desktop Center SOFTWARE UPDATES If software updates are available you will see a notification message Click on WACOM SOFTWARE UPDATES to view Cintiq driver updates for Desktop Mode Click...

Page 24: ...nd Center Button PEN TO SCREEN CURSOR ALIGNMENT See Calibrating the Cintiq HELP SUPPORT REGISTRATION Click the registration link to access the Wacom product registration site USER MANUALS This heading...

Page 25: ...en tip is within proximity 5 mm 0 2 inch of the screen surface You do not need to touch the pen tip to the display surface in order to use the switch In Desktop Mode by default the upper switch is set...

Page 26: ...switch is in a convenient location where you can toggle it with your thumb or forefinger Be careful not to accidentally press the switch while drawing or positioning with the pen Place the pen within...

Page 27: ...rn about applications that support the eraser See product information If the eraser is not supported in an application you can still use it for positioning drawing or annotation DRAGGING Select an obj...

Page 28: ...Set a key to a commonly used keyboard shortcut file or application If you cannot or prefer not to use the side switches on your pen you can set a key to right click or double click Choose from any of...

Page 29: ...ated or performed an action or gesture Your fingers must remain within the active area of the screen surface Experiment with touch to see what works best for you Take care to prevent accidental touche...

Page 30: ...ee Pen features Notes Two finger actions and gestures apply primarily to the Mac Although some gestures may be similar Windows systems use the Windows standard two finger gestures by default For a con...

Page 31: ...STURES tab on a Mac or the TOUCH OPTIONS or MY GESTURES tab in Windows 8 or Windows 7 On the two tabs below position the screen cursor over a touch option to see a static image of that function If you...

Page 32: ...that you can work in different ways some functions such as a right click can be performed using different actions or gestures In Windows The MY GESTURES tab is visible if you select the USE WACOM GEST...

Page 33: ...ISPLAY TOGGLE function You can then press the button to toggle the screen cursor between the Cintiq and your other displays For example the Cintiq can be used as a pen display where the screen cursor...

Page 34: ...e the color profile settings Adjusts pen display brightness and contrast Resets Wacom Display Settings choices to their previous settings Enables you to adjust the Cintiq color temperature in degrees...

Page 35: ...tting for that key appear in the upper left corner of the screen The Express View display closes approximately 1 second after you release the ExpressKey The Settings screen which displays all the sett...

Page 36: ...RTIES tile If you are using the Windows 8 Classic Desktop press the Windows key on your keyboard or select the Windows icon in the Charms bar to access the Start screen Windows 7 Click on the Windows...

Page 37: ...ault settings Icons represent your pen display TABLET TOOL and APPLICATION settings Choose FUNCTIONS to customize the ExpressKey and Radial Menu settings Display Toggle options are available on multip...

Page 38: ...the factory settings The TABLET list displays an icon for any supported pen display or tablet that has been installed on your system and is currently connected All settings shown below the list apply...

Page 39: ...select the pen display you are working with from the TABLET list 2 Select PRO PEN from the TOOL list Then select the CALIBRATE tab 3 If you are working with multiple monitors select the MONITOR corres...

Page 40: ...gital paint These tools are fully supported in the Wacom driver software They will appear in the TOOL list of the Wacom Tablet control panel after you touch the Cintiq s screen with the tip of the too...

Page 41: ...FEEL for a wider range of pressure values in most pressure sensitive applications In some applications a soft pressure setting can make the pen overreact so that slight pressure on the pen will be ma...

Page 42: ...eraser sensitivity With your screen cursor positioned over an empty area of the control panel press down on the Cintiq s screen with your pen eraser Use the pressure bar to determine how hard you must...

Page 43: ...rface in order to perform a click function CLICK TAP enables the precise placement of your click functions and is the default setting for Tablet PCs Choose RIGHT or LEFT for right handed or left hande...

Page 44: ...to tilt the pen less at high sensitivity than at low sensitivity Visit the Wacom website to learn about applications that currently support tilt Drag to increase or decrease TILT SENSITIVITY Test the...

Page 45: ...xpressKey settings are shown below Important Some applications can override and control the ExpressKey functions For details see using applications integrated for tablet control Choose a function to p...

Page 46: ...controls are Screen Key A single function key that can be customized with individual settings Screen keys are displayed in a group of eight keys called a Screen Key panel Screen Touch Strip A single s...

Page 47: ...will appear 3 Enter a name for the panel 4 Click the SCREEN KEY or TOUCH STRIP icon under PANEL TYPE then click OK The name of the new panel will appear in the PANELS list with an icon showing which...

Page 48: ...lt function of AUTO SCROLL ZOOM 5 To change the layout of the Screen Key or Screen Touch Strip panel select the icon for the panel layout you prefer In the Layout area of the tab Wacom Control Panel i...

Page 49: ...en Touch Strip panel 1 Select the name of the panel in the PANELS list 2 Select the functions for each of the two strips from the dropdown menus under SCREEN TOUCH STRIP ASSIGNMENTS The Screen Touch S...

Page 50: ...50 50 Contents Index Contents Index...

Page 51: ...3 Choose a new name if needed then click OK The new name appears in the Panels list To delete an on screen control 1 Select the panel you want to delete from the Panels list and press the DEL icon The...

Page 52: ...y mouse button click Be sure at least one button performs this function so you can always navigate and click RIGHT CLICK Simulates a right mouse button click which displays a context menu MIDDLE CLICK...

Page 53: ...roke they cannot be used to select OK You must use your pen to click on the OK button Enter a name for the keystroke definition The name will be displayed with the respective control or in the Radial...

Page 54: ...he application switching dialog box with focus on the next open application On Windows 8 Windows 7 systems running Aero Flip 3D will be activated with focus on the next open application When you selec...

Page 55: ...only Tiles all open windows To access this option first choose KEYSTROKE and then click on the ADD SPECIAL menu within the dialog box PRESSURE HOLD Locks the pressure at the current pressure level unt...

Page 56: ...n tip location on the screen Display Toggle enables you to cycle between pen control for the Cintiq and your other displays This is like using the Cintiq as a standard Wacom Tablet where the screen cu...

Page 57: ...er in applications that support the ERASE function Default setting for the eraser See desktop mode Sets the screen cursor tracking speed when in mouse mode Sets the screen cursor acceleration when in...

Page 58: ...n your product model TABLET PC TABLET PC INPUT PANEL Tablet PCs and Windows systems that support the Tablet PC Input Panel Opens the Tablet PC input panel when you press a tool button set to this func...

Page 59: ...menu for additional options The menu closes after you make a selection To close without making a selection click on the X located at the center of the Radial Menu or on a control slice that has no fun...

Page 60: ...d to display Depending on your settings some portions of the active area may no longer be usable when this option is selected When deselected the correct scale or proportions are not maintained For ex...

Page 61: ...are added the ALL icon changes to ALL OTHER and an application icon is displayed for the newly added application s In the above example application specific settings have been added for the PRO PEN If...

Page 62: ...en customized in this manner will use the tool settings for ALL OTHER Tip First customize settings for one application When you feel comfortable with the process you can create more application specif...

Page 63: ...fferent tool to the TOOL list simply use the tool on your Cintiq When you select a tool that has been added to the TOOL list the appropriate tab settings for that tool are displayed Any changes you ma...

Page 64: ...ce and repair for information on downloading an updated software driver Wacom periodically updates the software driver to maintain compatibility with new products 5 Try Testing the Cintiq in Desktop M...

Page 65: ...o an active USB port If the Cintiq is plugged into a USB hub try plugging it directly into the USB port on your computer Be sure that the USB port to which you are connecting has not been disabled It...

Page 66: ...TOOL list with its default settings Open the Wacom Tablet control panel and click on the ABOUT button In the dialog box that appears click DIAGNOSE The DIAGNOSTICS dialog box shows dynamic informatio...

Page 67: ...of the screen A value for PROXIMITY the DEVICE NAME DEVICE TYPE and a DEVICE S N serial number should be displayed Be sure to select the pen display you are testing from the TABLET INFO column 2 Move...

Page 68: ...display Verify that the AC power cable is connected and that the Cintiq is turned on In the Wacom Display Settings dialog adjust the contrast and brightness controls or choose ADVANCED and then FACTOR...

Page 69: ...power management feature Color quality is inaccurate In the Wacom Display Settings dialog choose ADVANCED and then FACTORY RESET to return the display to its original settings Check the color profile...

Page 70: ...does not draw or write with pressure sensitivity The driver software for the tablet portion of the Cintiq was not installed or did not load properly Make sure the driver software is installed and func...

Page 71: ...tiq Changing the function settings for an input tool has no effect Make sure you change the settings for the tool and application that you are using See application specific settings and working with...

Page 72: ...e screen cursor moves erratically or jumps around on the screen when another tablet is connected to your computer The tablet portion of the Cintiq emits electromagnetic waves at a certain frequency If...

Page 73: ...ss the Start screen Windows 7 Open the utility by clicking the START icon and selecting ALL PROGRAMS Select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY It is a good idea to first back up you...

Page 74: ...Open the main APPLICATIONS folder Then open the WACOM TABLET folder and run the WACOM TABLET UTILITy It is a good idea to first back up your tablet preferences In the Wacom Tablet Utility select CURRE...

Page 75: ...menu choose your HOME Open the LIBRARY and PREFERENCES folders Remove the following preferences COM APPLE INK FRAMEWORK PLIST COM APPLE INK INKPAD PLIST COM APPLE INK INKPAD SKETCH 3 Go back to SYSTEM...

Page 76: ...el on the back of the Cintiq Driver version number Click on the Wacom Tablet control panel ABOUT button The make and model of your computer and operating system version number The make model and conne...

Page 77: ...he Cintiq work in all applications The Cintiq supports general mouse input functions in all applications Assuming the product driver is installed and functioning properly pressure sensitivity and eras...

Page 78: ...administrative access to install a hardware device The pen and screen cursor do not line up Why The Cintiq needs to be calibrated This should be done each time you reinstall the tablet driver or dele...

Page 79: ...oduct will void your warranty Important Take care to never spill liquids onto the Cintiq or the pen Be especially careful of getting the display Rocker Ring ExpressKey or pen buttons and tip wet as th...

Page 80: ...placement parts see ordering parts and accessories Important When not in use place the pen in the pen case or lay it flat on your desk When the optional Airbrush is not in use lay it flat on your desk...

Page 81: ...the pop up menu If you are using the Windows 8 Classic Desktop press the Windows key on your keyboard or select the Windows icon in the Charms bar to access the Start screen 2 Choose UNINSTALL A PROG...

Page 82: ...preferences that you had previously backed up click RESTORE under MY PREFERENCES To remove preferences for the current user click REMOVE under MY PREFERENCES To delete preferences for multiple users c...

Page 83: ...tional pen display s or tablet s The eraser function will continue to work correctly using the first pen display or tablet that was added to the control panel To remove one of multiple pen displays or...

Page 84: ...m Tablet control panel settings are returned to their previous state To review ExpressKeys Rocker Ring Center Button or pen function settings for the current or selected application set an ExpressKey...

Page 85: ...r Button Radial Menu or pen button and eraser functions To import expert settings 1 Choose an XML file with settings for use with a particular application Double click on your file selection 2 Read an...

Page 86: ...n the REVIEW tab within applicable applications The Tablet PC Input Panel enables you to use handwriting or an on screen keyboard to directly enter text with your Wacom pen To change your display sett...

Page 87: ...Wacom Desktop Center This document also includes information on the Cintiq warranty and repair policies BATTERY SPECIFICATIONS The lithium ion batteries in Wacom Cintiq products cannot be repaired or...

Page 88: ...ited Warranty policy and product registration may be found online at http www wacom asia To obtain technical support or Warranty service within Southeast Asia Oceania and Taiwan please contact Wacom S...

Page 89: ...visit http shop wacom eu You can also contact your local dealer distributor or Wacom Support using the appropriate number for your region In Japan visit http store wacom jp You may also contact your...

Page 90: ...epending on what makes sense for the application ExpressKeys The customizable control keys located on the Cintiq See ExpressKeys Rocker Ring and Center Button Fingerwheel The control wheel on the opti...

Page 91: ...enu slices which may contain various features and options to choose from You can customize the buttons of your input tools or Cintiq to display this menu Screen cursor The pointer on the screen Screen...

Page 92: ...Radial Menu 59 Rocker Ring and Center Button 14 Rocker ring and Center Button 46 tilt sensitivity 44 tool buttons 43 Desktop Mode 22 Digital ink capabilities in Windows 86 Display Toggle working with...

Page 93: ...l 63 removing 63 Settings and Express View 35 Setup wizard 11 14 Software updates 64 Specifications product 87 Tablet renaming in Tablet list 63 Technical support options 76 Testing Cintiq 65 controls...