Installation Guide & Hardware Manualfor Cintiq 12WX (DTZ-1200W)
12WX_Manual.fm Page -1 Thursday, September 20, 2007 3:49 PM
Page 1: ...Installation Guide Hardware Manual for Cintiq 12WX DTZ 1200W 12WX_Manual fm Page 1 Thursday September 20 2007 3 49 PM...
Page 2: ...s of Wacom Co Ltd Photoshop is either a registered trademark or a trademark of Adobe Systems Incorporated in the United States and or other countries Microsoft Windows and Vista are either registered...
Page 3: ...n display as two separate devices the display and the pen tablet Therefore the installation process is completed in two stages First install the Cintiq as a display Then install the Cintiq as a pen ta...
Page 4: ...mely high reliability it may cause other electronic devices to malfunction or other devices may cause the pen display tablet to malfunction Where use is prohibited power off Cintiq to prevent the poss...
Page 5: ...re open This will also void your warranty and Wacom shall have no responsibility to repair or replace the product WARNING If the LCD screen has been damaged DO NOT touch any liquid that may be leaking...
Page 6: ...Do not expose Cintiq to high voltage electrostatic discharges or to a build up of an electrostatic charge on the LCD screen This may result in a temporary discoloration and blotching of the display I...
Page 7: ...Software installation 17 Working with your Cintiq 18 Using the Grip Pen 18 Basic pen operations 19 Tablet controls 21 Using the ExpressKeys 22 Using the Touch Strips 23 Setting up your work area 24 Ad...
Page 8: ...Replacing the pen tip 51 Using a mounting fixture 52 Pen and digital ink capabilities in Windows Vista 53 About the Windows Vista Tablet PC Input Panel 54 Uninstalling Cintiq 55 Product specifications...
Page 9: ...ith those CDs or DVDs Retain the package box for use when storing or shipping Cintiq Cintiq 12WX model DTZ 1200W pen display with attached cable Power supply POW A102 and power cable Grip Pen with rep...
Page 10: ...ered a power management mode in which video signals are not sent Status LED Lights blue when the pen is in the active area of the pen display tablet and the pen tip eraser or side switch are pressed T...
Page 11: ...Cintiq See page 26 Important Always store the pen display on a stable surface or in its original packing carton when not in use Do not bend or crimp the cable Kensington security slot Allows easy atta...
Page 12: ...usting the display on page 30 DVI VGA digital analog switch Set this switch for the video connection you will be using For DVI move switch left toward the connector For VGA move switch right Pen displ...
Page 13: ...ch as a CRT monitor or LCD projector To use Cintiq with another display you will need two video cards or a video card with dual output Depending on the capabilities of your video card and operating sy...
Page 14: ...rn on Cintiq The power LED will light orange For DVI operation connect the Cintiq video cable between the DVI I connector located on the converter unit and the DVI D or DVI I connector on your video c...
Page 15: ...set the Cintiq DVI VGA switch for the video connection you are using CAUTION Use only the converter unit and power adapter that came with Cintiq use of an improper converter or power adapter may damag...
Page 16: ...u displays close it Windows Vista Select the option BROWSE MY COMPUTER FOR DRIVER SOFTWARE Enter the drive letter for the Wacom Pen Tablet Driver CD and click NEXT After the installation is complete c...
Page 17: ...portion of Cintiq is working to your satisfaction move on to Step 2 pen tablet installation to install the pen tablet portion of Cintiq For troubleshooting tips see page 36 Notes If your graphics car...
Page 18: ...onnector located on the converter unit Plug the other end of the cable into an available USB port on your computer or into a USB hub Next move on to the Software installation on page 17 PEN TABLET USB...
Page 19: ...isplay screen surface in a different location the screen cursor should again jump to the new position This is known as absolute positioning and enables you to position the screen cursor without having...
Page 20: ...on the eraser By default the eraser function is set to ERASE DuoSwitch side switch Make sure the programmable switch is in a convenient location where you can toggle it with your thumb or forefinger...
Page 21: ...he display screen with enough pressure to register a click Windows tip You can make navigating with the pen easier by configuring Windows to select when the pen is over an icon and to launch the icon...
Page 22: ...l looking pen and brush strokes within applications that support this feature To draw with pressure select a pressure sensitive tool from your application s tool palette As you draw on the screen surf...
Page 23: ...ns or keystrokes By default the ExpressKeys emulate keyboard modifier keys See Using the ExpressKeys on page 22 A display toggle function is also available for use on multiple display systems This fea...
Page 24: ...ress that button to toggle the screen cursor between Cintiq and your other displays Press button 4 on your pen display tablet to use the pen to pan move the image within the active application window...
Page 25: ...o continuously scroll This is useful for scrolling through long documents or web pages See the electronic Software User s Manual for detailed information on customizing the Touch Strips By default the...
Page 26: ...stress symptoms injuries or conditions Individual results may vary Always obtain competent medical advice to determine the most appropriate treatment for your specific situation Fully open the stand...
Page 27: ...ck into the closed position until the latch catches the stand When using the integrated display stand make sure that it is opened wide enough to prevent the Cintiq from tipping over CAUTION Please hol...
Page 28: ...tion pivot ATTACHING THE ACCESSORY FEET If you do not want to use the rotation pivot you can install the optional rubber feet that came with your product at any time Simply remove the adhesive backing...
Page 29: ...intosh Open SYSTEM PREFERENCES from either the Dock the Apple menu or from the APPLICATIONS folder Then click on the WACOM TABLET icon After opening the control panel see Customization basics on page...
Page 30: ...ngs Note Application specific settings are for advanced users This topic is covered in the Software User s Manual Displays the electronic Software User s Manual Closes the control panel Displays a dia...
Page 31: ...the tablet Use the pen tip to click on the center of the crosshairs in the upper left corner Then click on the center of the crosshairs that are displayed in the lower right corner Test the alignment...
Page 32: ...l in VGA mode open the OSD menu select the VGA IMAGE menu option and choose AUTO ADJUST to initiate display synchronization Additional screen display adjustments can be made using the OSD controls Col...
Page 33: ...ose the highlighted menu option Note All settings are automatically saved when the OSD menu closes and will be used the next time the unit receives a similar video signal This is applicable to all dis...
Page 34: ...for adjustment Press the ENTER button to choose the highlighted setting Note that some settings may not be available when in DVI mode Use the up or down buttons to increase or decrease the setting val...
Page 35: ...omize the OSD menu See next page IMAGE menu options are as follows SCALING Enables you to choose how the image is displayed when working at resolutions below 1280 x 800 1 1 displays the image at the a...
Page 36: ...date the Cintiq color profile OSD Control menu options are as follows VERTICAL Adjusts the vertical position of the OSD menu window HORIZONTAL Adjusts the horizontal position of the OSD menu window TR...
Page 37: ...tiple displays be sure the display corresponding to Cintiq is selected in the MONITOR menu Click on the CALIBRATE button to activate the calibration screen Using the OSD controls open the OSD main men...
Page 38: ...iodically updates the software driver to maintain compatibility with new products 5 Check the FAQs Frequently Asked Questions on the Wacom web site for your region 6 If you have tried the suggestions...
Page 39: ...le is plugged into a USB hub try plugging it directly into the USB port on your computer Be sure that the USB port to which you are connecting has not been disabled It may be necessary to check your s...
Page 40: ...u may want to change that button s function before testing TESTING THE EXPRESSKEYS 1 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test the ExpressKeys If you have more th...
Page 41: ...PRESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is applied For the optional Airbrush move the fingerwheel forward the WHEEL value should de...
Page 42: ...o sync message briefly appears on your display screen Your computer may be in a power management mode Touch the pen tip to the Cintiq display screen move the mouse or depress any key on your keyboard...
Page 43: ...d of time without refreshing the screen an after image remains for a short period of time Use a screen saver or other power management feature Color quality is inaccurate Open the OSD menu go to the R...
Page 44: ...ST option If necessary manually adjust the brightness clock and phase settings The display and LCD panel are not lined up The display size is not correct Open the OSD menu go to the IMAGE menu and sel...
Page 45: ...clips to release the connector Use only the power adapter that came with the pen display other adapters may damage your product The pen works only in mouse mode and does not draw with pressure sensit...
Page 46: ...rn off double click assist You have to press hard with the pen when clicking or drawing Open the Wacom Tablet control panel and go to the PEN tab Move the TIP FEEL slider toward SOFT or select the DET...
Page 47: ...sor moves but does not jump to the pen tip location on the display screen and does not follow the pen tip when the pen is moved across the display Make sure the Wacom tablet driver has loaded properly...
Page 48: ...delete the tablet preferences by first choosing your HOME folder from the GO menu Then open your home LIBRARY folder Within your home LIBRARY folder open the PREFERENCES folder and delete the COM WACO...
Page 49: ...el is not listed check the pen display s USB cable connection or try plugging the pen display into a different USB port If this does not help contact Wacom for Technical Support See Technical support...
Page 50: ...working properly contact the Wacom support staff for the area where your product was purchased See the Wacom tablet Read Me file located on the Wacom Pen Tablet Driver CD for contact information When...
Page 51: ...d Africa Japan Asia Pacific English China Korea Taiwan Worldwide Web http www wacom com productsupport Driver downloads Worldwide Web http www wacom eu Software updates Anonymous FTP Site ftp ftp waco...
Page 52: ...getting the display tablet ExpressKeys Touch Strips converter unit or pen buttons tip and eraser wet they contain sensitive electronic parts that will fail if liquids enter them CLEANING To clean the...
Page 53: ...it flat on your desk To maintain the sensitivity of your pen do not store the tool in a container where it will rest on its tip or eraser WARNING Prevent children from swallowing the pen tip or side...
Page 54: ...amage the Cintiq 4 Reattach the Cintiq cable to the converter unit Removal from the fixture To remove the fixture at a later time reverse the above steps Cintiq can be attached to any mounting fixture...
Page 55: ...can convert your handwritten content to typed text at any time Gestures Use your Wacom pen to make simple gestural movements on the tablet to trigger customizable actions for navigation editing and o...
Page 56: ...taskbar select TOOLBARS and TABLET PC INPUT PANEL To customize the Input Panel 1 First open the Input Panel and then click on TOOLS in the menu bar 2 Select OPTIONS to open the Input Panel Options di...
Page 57: ...n the REMOVE button Windows 2000 double click on the ADD REMOVE PROGRAMS icon In the dialog box that appears choose the WACOM TABLET option and click on the ADD REMOVE button 3 Follow the prompts to r...
Page 58: ...mm 12 1 in diagonal 261 1 x 163 2 mm 10 3 x 6 4 in Aspect ratio 16 10 approximately Supported resolutions 1280 x 800 pixels WXGA maximum 1024 x 768 pixels XGA 800 x 600 pixels SVGA 640 x 480 pixels V...
Page 59: ...7 mm 5 83 x 4 41 x 1 06 in excluding foot pads Weight 0 3 kg 0 66 lb Video input DVI or VGA DVI incl DDC CI DDC 2B and other standards Tablet interface USB Output Proprietary video and USB interface I...
Page 60: ...This pressure sensitive pen has the same feature set as the Cintiq Grip Pen but with a slimmer profile that does not include a rubberized grip ZP 300E Replacement nibs Standard nibs polyacetal white...
Page 61: ...t com USA only To purchase parts and accessories in Europe call 49 0 180 500 03 75 or send an email to spareparts wacom eu Or visit www wacom eu solutionstore You can also contact your local dealer di...
Page 62: ...n radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interferenc...
Page 63: ...nd found to comply with the following harmonized European Norms EN 55024 1998 A1 2001 electromagnetic immunity EN 55022 1998 A1 2000 Class B electromagnetic emissions EN 61000 3 2 2000 Class D electro...
Page 64: ...than in accordance with Wacom s storage instructions Any descriptions drawings specifications samples models bulletins or similar material used in connection with the sale of the product shall not be...
Page 65: ...product except in the Software within the Warranty Period you should contact your local dealer or distributor If an authorized Wacom repair center is not available in your local country you will be r...
Page 66: ...Appendix Page 64 This page intentionally left blank 12WX_Manual fm Page 64 Thursday September 20 2007 3 49 PM...
Page 67: ...1513 Fax 81 3 5309 1514 Wacom China Corporation Wacom Digital Solutions Co Ltd 1108 Block One Kuntai International Bldg Gangnam Telepia B D 9th Fl 662 18 12 Chao Wai Street Chao Yang District Yeoksam...
Page 68: ...Installation Guide Hardware Manual for Cintiq 12WX DTZ 1200W Wacom Co Ltd UE 0387 12WX_Manual fm Page 66 Thursday September 20 2007 3 49 PM...