Walchem WebMaster, Quick Start Manual

Page 1: ...ert USB Style Quick Start Guide W A L C H E M IWAKI America Inc WebMaster WebAlert Quick Start Guide Five Boynton Road Hopping Brook Park Holliston MA 01746 USA TEL 508 429 1110 FAX 508 429 7433 WEB w...

Page 2: ...RPOSE OR NEED YOU ASSUME THE ENTIRE RISK OF SELECTION INSTALLATION AND USE OF THE SOFTWARE THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT NO USE OF THE SOFTWARE IS AUTHORI...

Page 3: ...M SET UP FOR WINDOWS 7 37 Section 4 WINDOWS VISTA 32 bit 38 1 USB DRIVER INSTALLATION FOR WINDOWS VISTA 32 BIT 39 2 DIRECT MODEM SET UP FOR WINDOWS VISTA 32 41 Section 5 WINDOWS VISTA 64 bit 49 1 USB...

Page 4: ...sy viewing Computer requirements for all four methods of communication are as follows At least one available USB port 100 MHz min processor 40MB minimum RAM Windows operating system XP Vista Windows 7...

Page 5: ...of your device via Laptop or dedicated on site desktop Windows XP Vista Windows 7 Windows 8 or Mac OSX 2 ShoulderTap Internet Communications For monitoring and reconfiguration of your device remotely...

Page 6: ...bMaster WebAlert over the Internet without the need to be online all the time Having the web based device online only when needed makes the connection secure and cost effective The modem option must b...

Page 7: ...detailed information on auto reporting DirectTap Modem to Modem Your WebMaster WebAlert can also be accessed via DirectTap modem to modem communications DirectTap is primarily used as a diagnostic to...

Page 8: ...P N 180273 Rev N April 2017 8 QUICK START GUIDE Section 1 WINDOWS 10 1 USB DRIVER INSTALLATION...

Page 9: ...P N 180273 Rev N April 2017 9 1 USB DRIVER INSTALLATION FOR WINDOWS 10 NOTE Your computer MUST be on the Internet to complete this action From the Start click on Settings Click on Network and Internet...

Page 10: ...P N 180273 Rev N April 2017 10 In Network Internet click Change adapter options The connection you re looking for is Ethernet USB Ethernet RNDIS Gadget Right click and click Properties...

Page 11: ...N 180273 Rev N April 2017 11 In the Properties screen highlight Internet Protocol Version 4 TCP IPv4 and click Properties Select Use the following IP address and enter the fields as below then click O...

Page 12: ...P N 180273 Rev N April 2017 12 Open your Web browser Internet Explorer shown and enter 199 199 199 2 in the address bar The WebMaster Authentication screen appears as shown below...

Page 13: ...P N 180273 Rev N April 2017 13...

Page 14: ...P N 180273 Rev N April 2017 14 QUICK START GUIDE Section 2 WINDOWS 8 1 USB DRIVER INSTALLATION 2 DIRECT MODEM TO MODEM COMMUNICATIONS...

Page 15: ...N 180273 Rev N April 2017 15 1 USB DRIVER INSTALLATION FOR WINDOWS 8 Step 1 Plug the USB cable into the WebMaster WebAlert and your computer Go to the Device Manager right click the lower left corner...

Page 16: ...Quick Start Guide SECTION 2 WINDOWS 8 P N 180273 Rev N April 2017 16 Step 2 Right click the RNDIS Ethernet Gadget with the yellow exclamation mark Select Update Driver...

Page 17: ...Quick Start Guide SECTION 2 WINDOWS 8 P N 180273 Rev N April 2017 17 Step 3 Select Browse my computer Select Let me pick from a list of device drivers on my computer...

Page 18: ...Quick Start Guide SECTION 2 WINDOWS 8 P N 180273 Rev N April 2017 18 Step 4 Select Network Adapter click Next...

Page 19: ...Quick Start Guide SECTION 2 WINDOWS 8 P N 180273 Rev N April 2017 19 Step 5 Select Microsoft and then USB RNDIS Adapter...

Page 20: ...Quick Start Guide SECTION 2 WINDOWS 8 P N 180273 Rev N April 2017 20 Step 6 Return to the Control Panel Click View Network Status and Tasks...

Page 21: ...0273 Rev N April 2017 21 Step 7 Step 8 Click Local Area Connection 2 Click Properties Step 9 Step 10 Highlight Internet Protocol Version 4 TCP IPv4 and then click Properties Select Use the following I...

Page 22: ...uick Start Guide SECTION 2 WINDOWS 8 P N 180273 Rev N April 2017 22 Step 11 Open Internet Explorer and enter 199 199 199 2 in the address bar The WebMaster Authentication screen appears as shown below...

Page 23: ...N 2 WINDOWS 8 P N 180273 Rev N April 2017 23 2 DIRECT MODEM SET UP FOR WINDOWS 8 Step 1 Go to Start Control Panel Under Network and Internet click View network status and tasks Step 2 Click Set up a n...

Page 24: ...Quick Start Guide SECTION 2 WINDOWS 8 P N 180273 Rev N April 2017 24 Step 3 Select Connect to a workplace and then Next Step 4 Click Dial Directly...

Page 25: ...rt Guide SECTION 2 WINDOWS 8 P N 180273 Rev N April 2017 25 Step 5 Add a phone number this can be changed whenever you use the connection Check the box next to Don t connect now Click Next Step 6 Clic...

Page 26: ...de SECTION 2 WINDOWS 8 P N 180273 Rev N April 2017 26 Step 7 Click Close Return to the Network and Sharing Center Step 8 Click Change adapter settings on the left Step 9 Right click WebMaster Modem Se...

Page 27: ...Quick Start Guide SECTION 2 WINDOWS 8 P N 180273 Rev N April 2017 27 Step 10 Click Networking tab...

Page 28: ...WINDOWS 8 P N 180273 Rev N April 2017 28 Step 11 Select Internet Protocol Version 4 and click Properties button Step 12 Select Use the following IP address and change the IP address to 199 199 199 4 C...

Page 29: ...P N 180273 Rev N April 2017 29 QUICK START GUIDE Section 3 WINDOWS 7 1 USB DRIVER INSTALLATION 2 DIRECT MODEM TO MODEM COMMUNICATIONS...

Page 30: ...180273 Rev N April 2017 30 1 USB DRIVER INSTALLATION FOR WINDOWS 7 Step 1 Plug the USB cable into the WebMaster WebAlert and your computer You will see this message on your screen Step 2 Go to Start C...

Page 31: ...Quick Start Guide SECTION 3 WINDOWS 7 P N 180273 Rev N April 2017 31 Step 3 Click Device Manager under System Device Manager screen will look like this...

Page 32: ...17 32 Step 4 Step 5 Insert disc and select Open folder to View Files Go back to Device Manager and right click the RNDIS Ethernet Gadget Select Update Driver Software Select Browse my computer for dri...

Page 33: ...Quick Start Guide SECTION 3 WINDOWS 7 P N 180273 Rev N April 2017 33 Step 7 Browse to Computer CD DVD drive click OK Step 8 Click Install this driver software anyway...

Page 34: ...Quick Start Guide SECTION 3 WINDOWS 7 P N 180273 Rev N April 2017 34 Step 9 Click Close Step 10 Return to the Control Panel Click View Network Status and Tasks...

Page 35: ...73 Rev N April 2017 35 Step 11 Step 12 Click Local Area Connection 2 Click Properties Step 13 Step 14 Highlight Internet Protocol Version 4 TCP IPv4 and then click Properties Select Use the following...

Page 36: ...uick Start Guide SECTION 3 WINDOWS 7 P N 180273 Rev N April 2017 36 Step 15 Open Internet Explorer and enter 199 199 199 2 in the address bar The WebMaster Authentication screen appears as shown below...

Page 37: ...P N 180273 Rev N April 2017 37 2 DIRECT MODEM SET UP FOR WINDOWS 7 See Direct Modem Setup for Windows 8 section...

Page 38: ...P N 180273 Rev N April 2017 38 QUICK START GUIDE Section 4 WINDOWS VISTA 32 bit 1 USB DRIVER INSTALLATION 2 DIRECT MODEM TO MODEM COMMUNICATIONS...

Page 39: ...ION FOR WINDOWS VISTA 32 BIT Step 1 Plug the USB cable into the WebMaster WebAlert and your computer You will see this message on your screen Click Locate and install driver software recommended Step...

Page 40: ...the IP settings for the LAN connections and right click on the new one It is labeled Local Area Connection 2 or similar Right click and choose Properties Step 5 Choose Internet Protocol Version 4 and...

Page 41: ...uide SECTION 4 WINDOWS VISTA 32 bit P N 180273 Rev N April 2017 41 2 DIRECT MODEM SET UP FOR WINDOWS VISTA 32 Step 1 Go to Control Panel Network and Sharing Center Choose Set up a Connection or Networ...

Page 42: ...Quick Start Guide SECTION 4 WINDOWS VISTA 32 bit P N 180273 Rev N April 2017 42 Step 2 Choose Connect to a workplace Click Next...

Page 43: ...Quick Start Guide SECTION 4 WINDOWS VISTA 32 bit P N 180273 Rev N April 2017 43 Step 3 Choose No create a new connection Click Next...

Page 44: ...Quick Start Guide SECTION 4 WINDOWS VISTA 32 bit P N 180273 Rev N April 2017 44 Step 4 Choose Dial Directly...

Page 45: ...CTION 4 WINDOWS VISTA 32 bit P N 180273 Rev N April 2017 45 Step 5 Add a phone number this can be changed whenever you use the adaptor Click Don t connect now Click Next You do not need a username or...

Page 46: ...Quick Start Guide SECTION 4 WINDOWS VISTA 32 bit P N 180273 Rev N April 2017 46 Step 6 Go to Control Panel and Network Connections Right click the connection you just created and click Properties...

Page 47: ...Guide SECTION 4 WINDOWS VISTA 32 bit P N 180273 Rev N April 2017 47 Step 7 Click the Networking tab Uncheck everything except the two TCP IP options Highlight Internet Protocol Version 4 TCP IP 4 Clic...

Page 48: ...Quick Start Guide SECTION 4 WINDOWS VISTA 32 bit P N 180273 Rev N April 2017 48 Step 8 Select Use the following IP address and enter 199 199 199 4 Click OK to save the changes You re done...

Page 49: ...P N 180273 Rev N April 2017 49 QUICK START GUIDE Section 5 WINDOWS VISTA 64 bit 1 USB DRIVER INSTALLATION 2 DIRECT MODEM TO MODEM COMMUNICATIONS...

Page 50: ...N 180273 Rev N April 2017 50 1 USB DRIVER INSTALLATION FOR WINDOWS VISTA 64 BIT Step 1 Plug the USB cable into the WebMaster WebAlert and your computer You will see this message on your screen Click...

Page 51: ...WINDOWS VISTA 64 bit P N 180273 Rev N April 2017 51 Step 3 Click Install this driver software anyway You will see this screen as the driver in installed Step 4 After the software is installed you will...

Page 52: ...ECTION 5 WINDOWS VISTA 64 bit P N 180273 Rev N April 2017 52 Step 5 Go to the Control Panel Under Network and Internet click View Network Status and Tasks Step 6 Click View Status to the right of Loca...

Page 53: ...Quick Start Guide SECTION 5 WINDOWS VISTA 64 bit P N 180273 Rev N April 2017 53...

Page 54: ...Quick Start Guide SECTION 5 WINDOWS VISTA 64 bit P N 180273 Rev N April 2017 54 Step 7 Click Properties...

Page 55: ...Quick Start Guide SECTION 5 WINDOWS VISTA 64 bit P N 180273 Rev N April 2017 55 Step 8 Highlight Internet Protocol Version 4 TCP IPv4 and click Properties...

Page 56: ...ollowing IP address Enter 199 199199 1 for the IP address and 255 255 255 0 for subnet mask Click OK and you re done Step 10 Open your browser and type in 199 199 199 2 to access the WebMaster Login s...

Page 57: ...P N 180273 Rev N April 2017 57 QUICK START GUIDE Section 6 WINDOWS XP 1 USB DRIVER INSTALLATION 2 DIRECT MODEM TO MODEM COMMUNICATIONS...

Page 58: ...roller Connect the supplied USB cable between the computer USB port and the WebMaster WebAlert USB port on the front panel You ll see this Found New Hardware message Step 2 Click No not this time Clic...

Page 59: ...Click Continue Anyway Step 6 Click Finish Repeat this procedure for each USB port on your computer that may be used for a connection Step 7 Click Start then Connect to Click Show all connections Step...

Page 60: ...address box type 199 199 199 1 In the Subnet mask box type 255 255 255 0 Click OK Step 11 Open Internet Explorer and type 199 199 199 2 in the address bar This will give you direct access to the login...

Page 61: ...T MODEM SET UP FOR WINDOWS XP Create Direct Modem Dial up Adapter Step 1 Return to Control Panel Network Connections Double click New Connection Wizard Step 2 Click Next Step 3 Select Connect to the n...

Page 62: ...ropriate modem Uncheck all the others Click Next Step 6 Type an appropriate name for the connection Click Next Step 7 Enter the phone number for the WebMaster WebAlert controller you will be connectin...

Page 63: ...ril 2017 63 Step 9 Check the box next to Add a shortcut to this connection to my desktop Click Finish Step 10 Click Properties Step 11 Click the Networking tab Step 12 Check the box next to Internet P...

Page 64: ...ck all three options Click OK Step 14 Highlight Internet Protocol TCP IP Click Properties Step 15 Select Use the following IP address Enter the IP address 199 199 199 4 Click Advanced Step 16 Uncheck...

Page 65: ...P N 180273 Rev N April 2017 65 Step 17 Click Cancel Step 18 Return to the Control Panel and double click Phone and Modem Options Click the Modems tab Step 19 Highlight the modem to be used Click Prop...

Page 66: ...XP P N 180273 Rev N April 2017 66 Step 21 In the Extra Initialization commands box enter S7 200 Click Change Default Preferences Step 22 Enter 180 in Cancel the call if not connected within box Click...

Page 67: ...P N 180273 Rev N April 2017 67 QUICK START GUIDE Section 7 MAC OS Lion 1 USB DRIVER INSTALLATION...

Page 68: ...ck Start Guide SECTION 7 MAC OSX P N 180273 Rev N April 2017 68 1 USB INSTALLATION FOR MAC Step 1 With the USB cable plugged into the computer and controller go to System Preferences and click on Netw...

Page 69: ...Quick Start Guide SECTION 7 MAC OSX P N 180273 Rev N April 2017 69 Step 2 In Network select RNDIS Gadget...

Page 70: ...0 Step 3 Select Manually for Configure IPv4 IP address should be 199 199 199 1 Subnet Mask should be 255 255 254 0 Click Apply Step 4 Open Web browser Internet Explorer Firefox Safari Chrome etc and t...

Page 71: ...ttings P N 180273 Rev N April 2017 71 Section 8 CHECK BROWSER SETTINGS Step 1 Click Tools from the top menu bar Select Internet Options from the drop down menu Step 2 Click the Connections tab Step 3...

Page 72: ...hen go to your Network Connections on your computer Under LAN or High Speed Connection you should see Local Area Connection 2 it may be Local Area Connection 3 or some other number It should be connec...

Page 73: ...iver in PC is corrupt Uninstall and reinstall the driver No this device can work faster message when cable is connected No Local Area Connection 2 Faulty core interface board Replace CI board Foam gro...