Water Care CareSoft Elite Series, Installation Instructions & Owner'S Manual

Page 1: ...Installation Instructions Owner s Manual TotalCare CareSoft Elite and CareSoft Pro Series Water Softeners and Conditioners For Models TC1 TC2 CSE CSERC CSP CSPRC For Cabinet Models CSEC CSPC ...

Page 2: ...rt up Instructions for Upflow Units 10 Operating Displays and Maintenance 11 Troubleshooting Guide 14 Replacement Parts 19 Installation Fitting Assemblies 26 Specifications 27 Warranty 29 Quick Reference Guide 30 YOUR WATER TEST Hardness_______________________ gpg Iron___________________________ ppm pH____________________________ number Nitrates_______________________ ppm Manganese________________...

Page 3: ...e time of day and gallons per minute Flow rate vacation mode capacity remaining and days to a regeneration are optional displays For more explanation consult the operating displays and maintenance section Pressing the NEXT button on a general operating screen will cycle through the available operating displays In any screen other than a general operating display the NEXT button will proceed to the...

Page 4: ...les point in the direction of flow indicated by the engraved arrows on the control valve Water flows through the control valve for normal operation of a water softener or filter During the regeneration cycle this position provides regeneration water to the unit while also providing untreated water to the distribution system Fig 1 2 BYPASS POSITION The inlet and outlet handles point to the center o...

Page 5: ...commends the use of an expansion tank on the outlet side of the unit see diagram 5 Do not locate unit where it or its connections including the drain and overflow lines will ever be subjected to temperatures under 33 F 6 Do not subject the tank to any vacuum as this may cause an implosion and could result in leaking If there is a possibility a vacuum could occur please make provision for a vacuum ...

Page 6: ... Run drain tube to its discharge point in accordance with plumbing codes Pay special attention to codes for air gaps and anti siphon devices CAUTION Never insert a drain line into a drain sewer line or trap Always allow an air gap of 1 1 2 or twice the pipe diameter whichever is greater between the drain line and the wastewater to prevent the possibility of sewage being back siphoned into the soft...

Page 7: ...ased on the actual compensated hardness of the water and must be set by an authorized dealer following an on site water analysis Adjusting the number will only impact the frequency of regeneration and will not alter or affect the hardness of the water treated by the unit Note If a resin media is used increase the grains per gallon if soluble iron is present 1 ppm 4 gpg This screen will not display...

Page 8: ...t service is required after an amount of time has passed If the feature is active a specific number of days will appear For more information regarding how to set service alarms the installer should consult the master programming guide that corresponds to the unit being installed Press the NEXT button three times to advance to the next screen STEP 8 ALARM BUZZER Use the or buttons to turn the alarm...

Page 9: ...nlet handle of the bypass valve very slightly allowing water to fill the tank slowly in order to expel air CAUTION If water flows too rapidly there will be a loss of media to the drain 3 When the water is flowing steadily to the drain without the presence of air slowly open the inlet valve Restore power and momentarily press the button to advance the control to the BRINE position 4 With the bypass...

Page 10: ... stopped in this position unplug the transformer so that the valve will not cycle to the next position Open the inlet handle of the bypass valve slightly allowing water to fill the tank slowly in order to expel air CAUTION If water flows too rapidly there will be a loss of media to the drain 3 When the water is flowing steadily to the drain without the presence of air slowly open the inlet valve t...

Page 11: ...or ON using the or buttons When turned ON the unit will remain in Vacation Mode until it is exited There are two ways that a unit can exit Vacation Mode Manually The user may manually exit Vacation Mode by changing the setting from ON to OFF Once switched off a delayed regeneration will queue for that night Vacation mode may also be manually exited by holding the REGEN button to force an immediate...

Page 12: ...t no time during this process will you be without treated water 5 POWER LOSS AND BATTERY REPLACEMENT If an extended power outage occurs the control valve will retain the time of day settings until the board s battery is depleted Once the battery is depleted the display will appear dark and absent of any information If this occurs following these steps will determine if the problem is a low battery...

Page 13: ...nor placing any resin cleaners into the brine tank Furthermore do not use any salt that indicates it is an iron cleaning salt or that contains any cleaning additives This may be harmful to the water softener and for human consumption Consult dealer for proper cleaning instructions 8 CHECK SALT INDICATOR AND AUDIBLE ALARM This control valve is equipped with a low salt warning to alert homeowners th...

Page 14: ...d B Connect meter to three pin connection labeled METER on PC board C Restricted stalled meter turbine C Remove meter and check for rotation or foreign material D Meter wire not installed securely into three pin connector D Verify meter cable wires are installed securely into three pin connector labeled METER E Defective meter E Replace meter F Defective PC board F Replace PC board 4 Control valve...

Page 15: ...amming Check refill flow control for restrictions or debris and if necessary replace H Damaged seal stack assembly piston H Replace seal stack assembly and or piston I Control valve body type and piston type mix matched I Verify proper control valve body type and piston type match J Fouled media bed J Replace media bed 9 Control valve uses too much regenerant A Improper refill setting A Check refi...

Page 16: ...on the PC board labeled MOTOR Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect B PC board not properly snapped into drive bracket B Properly snap PC board into drive bracket and then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnec...

Page 17: ...AV NHBP motor to PC board two pin connection labeled DRIVE Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect C MAV NHBP motor not fully engaged with reduction gears C Properly insert motor into casing do not force into casing Press NEXT and REGEN buttons for 3 seconds to resynchronize ...

Page 18: ...tory screens These do not flash when error occurs A Occurs when dP input is active for ALARM and the input is closed The alarm buzzer will activate and the screen will display the error A Check for low flow leak Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect to clear error 24 Err 40...

Page 19: ...embly includes 5 and 6 4 CV4050WB 100246444 PC Board Caresoft Elite TotalCare chlorine generator models 1 CV4237YB BOARD 100246452 PC board Caresoft Elite TotalCare Wripli enabled models 1 CV4062WX 02 100246447 PC board Caresoft Pro 1 5 CV3110 100246279 Drive gear 12 x 36 3 6 CV3109 100246278 Drive gear cover 1 not shown CV3526 100249866 Transformer 110V 15V used on chlorine generator models 1 CV3...

Page 20: ...00243924 1 25 piston assembly downflow 1 5 CV3174 100246296 Regenerant piston 1 6 CV3001 04 100244557 1 body assembly downflow 1 CV3001 04UP 100243827 1 body assembly upflow 1 CV3020 100246239 1 25 body assembly downflow 1 7 CV3541 100249867 Drive backplate 1 FLANGE TANK ADAPTER NOT AVAILABLE ON 1 1 4 VALVE Item Legacy Part Current Part Description Qty CV3015A 100244975 Quick Connect Tank Adapter ...

Page 21: ...395 100243726 Chlorine Generator Black 1 CV3395 G 100246347 SaltMonitor Gray 1 BYPASS VALVE Item No Legacy Part Current Part Description Qty 1 CV3006 100249845 Bypass assembly 1 2 CV3147 100246284 Bypass handles 2 Loosens Injector And Bypass Caps Loosens Drive Cap Although no tools are necessary to assemble or disassemble the valve the Service Wrench shown in various positions on the valve is avai...

Page 22: ...00246215 F injector assembly CV3010 1G 100246216 G injector assembly CV3010 1H 100246217 H injector assembly CV3010 1I 100246218 I injector assembly CV3010 1J 100246219 J injector assembly CV3010 1K 100246220 K injector assembly not shown CV3170 100246294 O ring 011 lower not shown CV3171 100246295 O ring 013 upper The injector plug and the injector each use one lower and one upper o ring REPLACEM...

Page 23: ...CEMENT PARTS Water flow Proper DLFC orientation directs water flow towards the washer face with rounded edge DRAIN LINE ASSEMBLY 3 4 Item Legacy Part Current Part Description Qty 1 CH4615 100245862 Elbow locking clip 1 2 CPKP10TS8 BULK 100245919 Optional insert 5 8 tube 1 3 CV3192 100246322 Optional nut 3 4 drain elbow 1 4 CV3158 02 100249851 Drain elbow 3 4 NPT with O ring 1 5 CV3163 100246291 O ...

Page 24: ...1030 36S 100245841 4 x 36 slotted brine well 18 x 40 24 x 40 BTs 1 5 CH1018 100245836 2 piece overflow set 1 6 CH4500 48 100245857 474 air check assembly 1 2 x 48 1 7 CH4600 50 100245860 474 safety brine valve w 5 gpm flow control 1 8 CH7016 100245880 Cap 4 brine well 1 9 CH4626 100245864 Nut safety brine valve stand off 1 Assemblies 10 CH4700 29WR 1 100244899 5 gpm safety float assembly 18 x 33 C...

Page 25: ...bly Light Gray with 474 Brine Assembly 1 Not shown CH4850 34 625 100173701 Brine Well with Brine Well 474 Assembly 34 5 8 1 LOW PROFILE CABINET AND BRINE TANK Item Legacy Part Current Part Description Qty 1 CJ2TCWSLP C 100245888 Top Assembly Black 1 2 CJ2B35E 100244069 Bottom Assembly Light Gray with 474 Brine Assembly 1 Not shown CH4850 34 625 100173701 Brine Well with Brine Well 474 Assembly 34 ...

Page 26: ...ion Qty CV3007 15 100246200 3 4 john guest elbow assembly 2 1 JOHN GUEST Legacy Part Current Part Description Qty CV3007 17 100245045 1 john guest assembly 2 1 1 4 1 1 2 BRASS SWEAT Legacy Part Current Part Description Qty CV3007 09 100243922 1 1 4 1 1 2 brass sweat assembly 2 1 1 4 1 1 2 PVC SOLVENT Legacy Part Current Part Description Qty CV3007 07 100243375 1 1 4 1 1 2 PVC solvent assembly 2 1 ...

Page 27: ...W x 40 H MODEL CSERC 1054 CSPRC 1054 CSERC 1354 CSPRC 1354 1 Capacity Grains Lbs NaCI Minimum 23 600 6 0 35 400 9 0 Medium 28 400 9 0 44 400 15 0 Maximum 32 000 15 0 48 800 21 0 Amount of Resin Media Cu Ft 1 0 1 5 Amount of Carbon Media Cu Ft 5 1 0 Maximum Water Hardness GPG 75 100 2 Maximum Iron PPM 1 0 1 0 3 Peak Flow Rate GPM P PSI 15 6 15 0 20 4 15 0 Service Flow Rate GPM P PSI 9 7 7 5 13 2 7 ...

Page 28: ...9 0 2 4 9 0 2 8 9 0 2 7 Water Pressure Range PSI 25 100 25 100 25 100 Water Temp ºF 33 100 33 100 33 100 Electrical Requirements volts hertz 110 50 60 110 50 60 110 50 60 Pipe Size 1 1 1 Total Dimensions Media Tank and Valve 10 W x 52 H 10 W x 62 H 13 W x 62 H Brine Tank 18 W x 33 H 18 W x 33 H 18 W x 40 H MODEL TC2 1044 TC2 1054 TC2 1354 1 Capacity Grains Lbs NaCl Minimum 11 100 3 2 22 900 6 1 28...

Page 29: ...ponent at its expense and return part freight collect The above provisions of the warranty are valid as long as the unit is connected in compliance with local plumbing codes and in an equivalent manner and condition of the original installation and is owned by the original owner This warranty does not cover expendable or misapplied medias or damages due to accident fire flood freezing or any other...

Page 30: ...Y and TIME OF DAY will flash alternately if a regeneration is expected tonight TREATED WATER EXITS SUPPLY WATER ENTERS SUPPLY WATER EXITS SUPPLY WATER ENTERS NORMAL OPERATION BYPASS OPERATION ERROR 106 CALL FOR SERVICE QUICK REFERENCE GUIDE GENERAL OPERATION When the system is operating one of six displays will be shown 1 Time of day gpm 2 Flow rate 3 Vacation mode 4 Capacity remaining 5 Days to a...

Page 31: ...Adjust hardness using and buttons 3 Press 4 Adjust days between regenerations using and buttons 5 Press 6 Adjust time of regeneration hour with and buttons AM PM toggles at 12 7 Press 8 Adjust time of regeneration minutes with and buttons 9 Press 10 Turn service alarm time ON with and buttons Default is OFF 11 Press twice 12 Turn service alarm gallons ON with and buttons Default is OFF 13 Press tw...

Page 32: ...749 2000592020 RevA1021 Manufactured exclusively for WaterCare Dealers at 1900 Prospect Court Appleton WI 54914 Phone 920 739 9401 Fax 920 739 9406 Love your WaterCare Conditioner or Softener Scan the QR code above with your mobile device to leave a review ...