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WL380

 Manual 

                                                                 Page 42 ‐ Revision:  2‐5‐2018 

DISPENSE TROUBLESHOOTING INDEX 

 

1.  Irregular / Intermittent Dispensing from One Side 

 

2.  Hot Water Intermittently Forced Out Through the Faucet, or a Dual Stream Out of the 

Faucet 

 

3.  Dispensing won't stop when not holding the Dispensing Button 

 

4.  Steady Drip out of Faucet 

 

5.  Hot Water or Steam coming out of both the Faucet and the Vent Hole 

 

6.  Hot Water coming out of Faucet Vent Hole 

 

7.  Low Flow of Water  

 

8.  Hot Water Drip out of Faucet 

 

9.  Dispenses Hot and Cold Water at the same time 

 

10. No cold water available 

 

11. Water does not dispense from unit 

 

12. No Water is Dispensing from One Side – Cold or Hot 

 

13. Cold Water dispenses from Faucet and Vent Outlet Simultaneously 

 

14. Small amount of water periodically dispenses from faucet automatically 

 

15. Dispense Buttons Stick 

 

16. Water Stream is at an Angle 

 

17. Run-On - Water continues to dispense out of faucet after releasing the dispense button 

 

 

 

 

Also includes related instruction for Hot Tank Descaling 

 

 

 

 
 

Summary of Contents for WL380

Page 1: ...ming out of Faucet Vent Hole 7 Low Flow of Water 8 Hot Water Drip out of Faucet 9 Dispenses Hot and Cold Water at the same time 10 No cold water available 11 Water does not dispense from unit 12 No Wa...

Page 2: ...Water Pressure to 40 60 psi Loose or bad connection on the Front Dispensing PCB or Solenoid Connector Check that they are connected properly and tightened Solenoid If both the Water Pressure and PCB...

Page 3: ...or Faulty Solenoid Replace Solenoid 4 Steady Drip Out of Faucet Possible Reason Solution Debris in Solenoid Inspect Solenoid for debris and clean out as needed 5 Hot Water or Steam Coming out of both...

Page 4: ...e Reason Solution Determine Flow of Water Rated Flow Rate is 1 89 Liters 0 5 gallons per minute Check flow rate by dispensing into a container to measure for one minute Measure the amount of water tha...

Page 5: ...ucet The Hot Tank Outlet Tube has a Restrictor in its base This ensures the reservoir is always full by allowing more water in than out There is a small hole in the side of the Hot Tank Outlet Tube th...

Page 6: ...oid Replace Solenoid as necessary 10 No Cold Water Available Possible Reason Solution Closed Water Supply Valve Open the Water Supply Valve Cold Water Solenoid Valve malfunction Inspect the valve comp...

Page 7: ...ch on I ON 15 Amp Fuse Blown Replace the 15 Amp Fuse as needed Water is present in the Bottom Tray causing the Leak Detection to trigger Remove the Top Cover and Front Panel Tip the unit slightly to d...

Page 8: ...w dispenses from the opposite side this is an indication that there is a PCB problem Replace PCB Solenoid If both the Water Pressure and PCB have been ruled out then it is the Solenoid Replace Solenoi...

Page 9: ...the tank to flush out the contaminant s 15 Dispense Buttons Stick Possible Reason Solution Dirt or Foreign material is filling the gap around the Dispense Buttons Inspect the Dispense Buttons and clea...

Page 10: ...cet The inlet solenoid controls flow into the tanks The tanks will depressurize once the dispense button is released the inlet solenoid closes A small amount of water will Run On through the faucet as...

Page 11: ...ot Tank is made from stainless steel Ensure descaling solution is compatible with stainless and always flush the unit completely Dispose in an environmentally safe manner Materials Needed Personal Pro...

Page 12: ...er above 52o C 125o F can cause severe burns or scalding Keep unauthorized people and children away from the unit to avoid accidental dispensing of hot water CAUTION MUST REPLACE HOT TANK 3 5 YEARS DE...

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