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Waveband Communications 

1912 Liberty Road Unit 14, Sykesville MD 21784 

 Phone: 1-800-806-1076 

www.wvmandcoms.com

 

 

Waveband Communications 

1912 Liberty Road Unit 14, Sykesville MD 21784 

 Phone: 1-800-806-1076 

www.wvmandcoms.com

 

 

 

Troubleshooting & Maintenance Guide for Your 
Waveband Acoustic Tube Earpiece 

The Acoustic Tube Earpiece is one of the most effective radio accessories utilized by 

professionals in all industries, whether that be the security guard at a casino or the soldier 

patrolling the southern border. They allow teams to talk directly into each other’s ears 

from a distance, relaying information and thus coordinating activities to perform the job. As 
with all two-

way radio accessories, you’ll want to take appropriate care of your new 

purchase if you hope to achieve a long useful life of your product. As part of our everlasting 
commitment to quality and customer satisfaction, 

we’ve put together a guide with tips & 

instructions on getting the best lifetime of performance out of your new Waveband 
Communications Acoustic Tube Earpiece! 

Common Failures Associated with Acoustic Tube Earpieces, & How to Avoid Them 

There are 4 common failures reported by acoustic 
earpiece owners, and there can be a number of 
underlying causes. Ranked in descending order from 
commonality, they are: Earpiece becoming blocked 
with earwax/moisture, Cable partially unplugged 
from transducer, Cable failure, Transducer failure. 
The figure to the right shows an acoustic tube 
earpiece & where each issue may be found: 

 

Keep cables/earpiece away from aftershave, 
perfumes, hairsprays, or other grooming 
products containing harmful chemicals.

 

 

Avoid leaving earpiece in direct sunlight for 
long periods of time.

 

 

Do not wash cables, mics, or plug

 

 

Earbuds & foams can be cleaned with warm, 
soapy water or washed in a net bag or 
knotted sock in a washing machine. All other 
parts can be cleaned with warm, soapy water.

 

 

If you suspect that water has found its way 
into the electronics, remove power/batteries 

 

 

immediately and leave to gently dry for at 
least 24 hours.

 

 

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