Western Digital Dual-option Backup USB 2.0, User Manual

Page 1: ...Western Digital External USB Hard Drive Dual option Backup USB 2 0 User Manual ...

Page 2: ...tion or otherwise under any patent or patent rights of Western Digital Western Digital reserves the right to change specifications at any time without notice 2004 Western Digital Technologies Inc All rights reserved Western Digital and the Western Digital logo are registered trademarks and WD WD Dual option and Safe Shutdown are trademarks of Western Digital Technologies Inc Retrospect and the Dan...

Page 3: ...rive Connect the Cables 8 Formatting the Drive 9 Using Safe Shutdown 9 WD Button Manager 9 4 Using the Backup Software Manual Backup 10 Changing Your Manual Backup Settings 12 Automatic Backup 13 Changing Your Automatic Backup Settings 16 Restoring Files From a Backup 16 Additional Features of Retrospect Express 16 5 Positioning the Drive Installing the Drive Stands 17 Installing the Feet 17 6 Dis...

Page 4: ...ons USB Information 20 Frequently Asked Questions Installation 21 WD Service and Support 22 8 Appendix Regulatory Compliance 23 Agency Approvals 23 Radio Frequency Interference Statement 23 Warranty Information 24 Obtaining Service 24 One Year Limited Warranty 24 ...

Page 5: ...nts WD Dual option Backup external USB 2 0 hard drive 6 ft 1 8m USB 2 0 certified cable Installation CD with Dantz Retrospect Express backup software and detailed user manuals AC adapter with power cord Quick Install Guide Vertical stands Feet for horizontal placement System Requirements Note It is recommended that you install the latest service pack SP and updates to obtain the highest performanc...

Page 6: ...ww microsoft com windows2000 downloads servicepacks sp4 default asp Macintosh Go to the Apple menu and select Software Update For more information regarding updating your system visit http www apple com macosx Recording Your Drive Information In the table that follows enter the serial number model number and purchase date for your new Western Digital product The complete serial number and model nu...

Page 7: ...l you are ready to install it Do not drop or jolt the drive The unit should not be moved during drive activity The unit is not intended as a portable device Do not attempt to open the drive and service it yourself Removing the cover may expose you to harmful electrical voltages and will void the warranty Do not open the external hard drive case or your warranty is void To allow proper ventilation ...

Page 8: ...he appropriate procedure for your operating system Windows 98SE Me 2000 XP 1 Insert the installation CD into your CD ROM drive The program will autorun and display a setup menu Select the option to Install Retrospect Express for Western Digital 2 Retrospect Express Installer launches and displays the following window 3 The license agreement screen will display To proceed select I accept the terms ...

Page 9: ...am Files Retrospect Retrospect 6 5 The software immediately asks you for a license code Since your Western Digital edition has already been licensed the license code field is automatically filled in Click OK 7 In the next screen you will be prompted to register Retrospect Express Select Register Now to complete the registration information and click either the option to e mail or print and fax the...

Page 10: ...on the CD icon to access its contents Double click on the Retrospect Express Installer icon to begin setup 7 Click the button to accept the license agreement in the next window and follow the on screen instructions to complete the install After the installation is complete go to the Applications folder and launch Retrospect Express 8 Retrospect Express will ask you to personalize your software cop...

Page 11: ...ect Express and all the necessary drivers for the unit 5 A CD icon named Retrospect Express will appear on the desktop screen Double click on the CD icon to access its contents Double click on the Retrospect Express Installer icon to begin setup 6 Click the button to accept the license agreement in the next window and follow the on screen instructions to complete the wizard After the installation ...

Page 12: ...the other end of the USB 2 0 interface cable to an available USB 2 0 or USB 1 1 port on your computer USB 2 0 provides much greater performance than USB 1 1 5 Press the power button to turn on the unit Your operating system will automatically detect the external USB drive The area around the power button will illuminate blue and will flash to indicate drive activity Caution Do not drop or jolt the...

Page 13: ...ures that all your data has been safely transferred before shutting down the drive If the drive is idle or has not been used for 10 minutes the drive will spin down to save energy while keeping the case cool 1 To shut down the unit press the power button once You will hear the drive power down and the power light will turn off If there are active windows open a dialog box will appear prompting you...

Page 14: ... The software does not create backup images of your drive For complete backup and restoration of your system drive you must first create a Disaster Recovery CD For more information refer to the Retrospect Express User s Guide located on the installation CD Manual Backup Backup on Demand 1 Press the Backup On Demand button on the front of the unit to launch the initial setup wizard Click Next 2 Cli...

Page 15: ...iles in addition to your documents Make your selection and click Next Mac OS X users only You may select the type of files to back up in the following window Make your selection and click Next 4 Select the drive on which to store your backup files If you have multiple external drives connected the drive on which the button was pressed defaults as the destination Click Next Note The destination can...

Page 16: ...n Retrospect Express will launch the wizard and back up your data Changing Your Manual Backup Settings Follow the steps below if you want to change your Backup On Demand settings 1 Press the Backup On Demand button 2 The wizard displays a summary of your existing choices and gives you a ten second countdown to accept the settings or click Modify to change your settings Clicking Modify will take yo...

Page 17: ... is the source drive that Retrospect Express will back up every time the automatic backup begins Click Next 3 Windows and Mac OS 9 x users By default the software will copy Documents Only which includes your contacts work documents music and pictures This is the ideal choice for most users The All Files option will copy all files including the operating system and all application files in addition...

Page 18: ...r backup files If you have multiple external drives connected the drive on which the button was pressed defaults as the destination Click Next Note The destination cannot be the same drive selected as the source drive for backup in step 2 Retrospect Express will not let you proceed until you choose a different destination volume 5 Select how often you want to back up Choose Every day or Once a wee...

Page 19: ...Automatic Backup wizard If you need to make any changes click Back If you wish to start your first backup now select Start the backup now Click Finish to complete the wizard Your Automatic Backup button is now illuminated blue indicating that your backups are scheduled to occur automatically IMPORTANT Both the source and destination drive must be kept powered on for the automatic backups to occur ...

Page 20: ...estoring Files From a Backup Windows 1 Open the My Computer window and select the hard drive icon containing your backup 2 Open the Retrospect Backup folder and open the folder named Backup of Your Hard Drive Name You can now select any file or folder and drag and drop the files to where you want to restore them Note If you are uncertain of the location of a file on your hard drive use Windows Sea...

Page 21: ...e external hard drive and disconnect all its cables 2 Place the unit upside down on a clean and steady surface 3 Using both hands grasp the base of the stand and carefully bend the stand upwards until the stand snaps away from the side of the unit Figure 2b 4 Repeat this process for the other stand Installing the Feet for Horizontal Placement 1 Power off the external hard drive and disconnect all ...

Page 22: ...er USB devices such as a portable flash drive connected to your computer there may be multiple listings of USB Mass Storage Device Be sure to select the correct device associated with your WD external USB hard drive 4 You can now safely disconnect the USB interface cable from your computer and the power supply cable from the electrical outlet Windows 98SE 1 Right click on the WD Button Manager ico...

Page 23: ...s software or other installation drivers associated with your external USB drive visit support wdc com 1 To remove the backup software go to Start Settings Control Panel 2 Double click on the Add Remove Programs icon from the menu 3 Select Retrospect 6 5 from the list and click Remove Removing WD Button Manager 1 To remove the drivers for the external hard drive select WD USB Mass Storage Driver I...

Page 24: ...k for a driver that displays an Enhanced USB Host Controller as shown below If your Device Manager shows an Enhanced USB Host Controller the system has High Speed USB USB 2 0 capability The important term is enhanced which indicates that your system supports USB 2 0 Note If your USB 2 0 controller is built in to your system s motherboard be sure you have installed the appropriate chipset support f...

Page 25: ...tly recognized if the USB 2 0 root hub and host controller drivers are not already installed Contact the hardware manufacturer for installation procedures Q How do I partition and reformat the drive A FAT32 partitions created by the utilities included in Windows 2000 XP have a partition size limitation of up to 32 GB To create partitions greater than 32 GB you will need to reformat the drive using...

Page 26: ...ion warranty status extended warranty product replacement RMA status and shipping and packaging information Downloads Library Download installation software and drivers Technical Information Access product specifications technical tips and the online forum Knowledge Base Explore our expert knowledge base and Frequently Asked Questions Service and Support Options Look up available service and suppo...

Page 27: ...ness Equipment File LR68850 TUV Essen Laboratories IEC 950 EN60950 Standard for Safety of Information Technology Equipment including Electrical Business Equipment CE Compliance For Europe Verified to comply with EN55022 1998 for RF Emissions and EN55024 1998 for Generic Immunity as applicable Radio Frequency Interference Statement FCC Notice This Western Digital product has been verified to comply...

Page 28: ... product Your warranty will be void if your returned hard drive is shipped in anything other than the original packaging or Western Digital approved materials To conclusively establish the period of warranty check the warranty expiration serial number required via support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product...

Page 29: ...ny and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limi...