Wincor Nixdorf BEETLE /iPOS plus, User Manual

Page 1: ...BEETLE iPOS plus All in one POS System User Manual ...

Page 2: ...f you have any constructive criticism We would like to thank you in advance for your comments With kind regards Wincor Nixdorf International GmbH Technical Documentation R D SAT22 Wohlrabedamm 31 D 13629 Berlin E Mail retail documentation wincor nixdorf com Order No 01750284105 A Your opinion ...

Page 3: ...yright Wincor Nixdorf International GmbH 2016 The reproduction transmission or use of this document or its contents is not permitted without express authority Offenders will be liable for damages All rights including rights created by patent grant or registration of a utility model or design are reserved Delivery subject to availability technical modifications possible ...

Page 4: ...8 Warranty 9 Important Notes 9 Safety Notes 10 Overview 12 Front View with Stand 12 Back View with Stand 13 Important note for removal of back cover 14 AC Power Adapter 15 Front Panel 16 Initial setup 17 Unpacking and Checking the Delivery Unit 17 Setting Up the Device 18 Ergonomic Terminal Workplace 18 Basic settings 20 Components 20 Processor types 20 RAM 20 Hard Disk 20 Display 20 Replacing the...

Page 5: ...ons 36 Desktop version 36 Wall mount version 37 Required operation space 37 Installation site requirements 38 Desktop version 38 Wall mount version 38 lnstalling to a stand 39 Preparing the stand 39 Preparing the display 40 Two cable connection 40 Full cables connection 42 Installing the stand 44 User Accessible I O 47 Connecting cables 48 Disconnecting cables 49 Storage Media 51 Replacement of th...

Page 6: ...er 64 Powering Down the System 65 Error reporting 66 Technical Data 67 AC Power Adapter 69 iPOS plus Port Extender for Desktop stand 70 iPOS plus Port Extender Standalone 70 Power Budgeting 71 Appendix 73 Approved Printers List 73 Wi Fi flexible antenna 74 Assembling the antenna to flap 74 Assembling the Wi Fi module to mini PCIe adapter 74 Abbreviations 75 ...

Page 7: ... as a reference work The detailed table of contents help you find the desired information quickly and easily Notes in the manual are marked by this symbol This symbol is used for warnings The type and scope of application programs depend on the customer s own selection therefore software will not be discussed further in this manual ...

Page 8: ...with the Projected Ca pacitive and the other with Resistive touch Its key features are the bezel free design with multi touch capabilities and the elegantly designed aluminum back housing coupled with its support for the Celeron DC N3060 and the higher performance Pentium QC N3710 processors ...

Page 9: ...t følgende udstyr Enhed overholder de væsentlige krav og øvrige relevante krav i direktiv 1999 5 EF Deutsch German Hiermit erklärt Wincor Nixdorf dass sich das Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtli nie 1999 5 EG befindet Eesti Estonian Käesolevaga kinnitab Wincor Nixdorf seadme vastavust direktiivi 1999 5 EÜ põhinõuetele...

Page 10: ...tkozom hogy a eszköz megfelel a vonatkozó alapvetõ követelményeknek és az 1999 5 EC irányelv egyéb elõírásainak Polski Polish Niniejszym Wincor Nioxdorf oświadcza że urządzenie jest zgodny z zasadniczymi wymogami oraz pozostałymi sto sownymi postanowieniami Dyrektywy 1999 5 EC Português Portu guese Wincor Nixdorf declara que este dispositivo está conforme com os requisitos essenciais e outras disp...

Page 11: ...This device must accept any interference received including interfer ence that may cause undesired operation FCC Class A Declaration This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial...

Page 12: ...ted Desktop laid down in ENERGY STAR version 6 0 for Com puters On a request basis an application can be made to Energy Star for listing The device complies with the requirements of the BSMI Bureau of Standards Metrology and Inspection Minis try of Economic Affairs directive CNS13438 with regard to Electromagnetic compatibility with the limits for a Class B product ...

Page 13: ... not suffice please use a suitable plastic surface cleaner which you can order from Wincor Nixdorf International GmbH For more information about cleaning read the chapter Projective Capaci tive Touch Screen and Resistive Touch Screen When cleaning always make sure that the power plug is disconnected and that no liquid finds its way into the device ...

Page 14: ... material But there are still some parts that are not reusable Wincor Nixdorf Inter national GmbH guarantees the environmentally safe disposal of these parts in a Recycling Center which is certified pursuant to ISO 9001 and ISO 14001 You can protect our environment by only switching on your equipment when it is actually needed If possible even avoid the stand by mode as this wastes energy too Also...

Page 15: ...Wincor Nixdorf customer service Important Notes The Wincor Nixdorf International GmbH is not responsible for any radio and television malfunctions which emerge from unauthorized changes in the device Make sure that only cables and devices may be connected which are admitted by Wincor Nixdorf The user is responsible for any malfunctions that emerge from the actions mentioned before The device may o...

Page 16: ...rocessing equipment If this device is taken from a cold environment into the operating room moisture condensation may form The device must be absolutely dry before being put into service an acclimatization period of at least two hours must therefore be observed This device is equipped with a safety tested power cable and may be connected only to a prescribed grounded contact power socket When sett...

Page 17: ... you should connect your BEETLE or other IT devices only to power supply systems with separately guided protective earth conductor PE This kind of electricity system is known as TN S network Do not use PEN conductors Please also observe the recommendations of the norm DIN VDE 0100 Part 540 Appendix C2 as well as EN50174 2 5 4 3 Thus you can help to avoid possible mal functions If you replace a sto...

Page 18: ...12 BEETLE iPOS plus User Manual Overview Front View with Stand 1 Display 2 Stand 3 Brightness adjustment LEDs 4 Power status indicator 5 On off button ...

Page 19: ...stand 3 Back cover of stand 4 Frame cover of stand 5 Side attach peripheral connection cover 6 RAM mini PCIe cover 7 Side attach peripheral connection cover 8 Cable connection cover Observe the safety precaution mentioned on the next page when you remove the back cover of stand ...

Page 20: ...al of back cover To avoid damage to the back cover of the stand be careful of how you would remove it 1 Insert a flat head screw driver into groove on the stand as shown and twist to open 2 Do the same to the other side of the stand 3 Remove stand back cover ...

Page 21: ...C Power Adapter 1 Power Connector 2 DC Power Out 3 Power LED The external power supply is applicable for common line voltage It automatically adjusts itself to the particular voltage for grid input voltage and power supply see appendix ...

Page 22: ...and the setting is saved 2 Activity indicator Blinking green LED indicates hard disk or LAN activities depending on the settings in BIOS setup Blinking red LED conveys the error codes of the detected system faults The error codes are displayed once only at boot up 3 Power status indicator OFF AC main is switched off Dimly lighted Standby Brightly lighted Powered On Blinking at 0 5Hz Sleep or Hiber...

Page 23: ...e whether the delivery matches the information on the delivery note The delivery comprises the respec tive screen module Data cables necessary for operation can be or dered separately lf damage has occurred during shipping or if the package contents do not match the delivery note immediately inform your Wincor Nixdorf sales outlet Transport the device only in its original packaging to protect it a...

Page 24: ...sed to ex treme environmental conditions Protect the device from vibrations dust moisture heat and strong magnetic fields Ergonomic Terminal Workplace Please observe the following when setting up your terminal workplace Avoid direct glaring and reflective glaring Use the screen only in a controlled luminance surrounding Install the device with a viewing direction that is parallel to the windows Av...

Page 25: ...BEETLE iPOS plus User Manual 19 Permitted range of vision Position the screen within a preferred and permit ted range of vision so that you can look onto the screen from above Preferred range of vision ...

Page 26: ... must still be mounted to the system Components The BEETLE iPOS plus configuration can consist of the following components Processor types Celeron Dual core N3060 Pentium Quad core N3710 RAM 2GB 4GB or 8GB DDR3L SODIMM Hard Disk 2 5 7mm thick Hard Disk or SSD Display 15 Color TFT LED backlight with touch options projected Capacitive touch 10 pt touch multi touch or 5 wire Resistive Touch screen ...

Page 27: ... recommended by Wincor Nixdorf Do not throw Lithium Batteries into the trashcan It must be disposed of in accordance with local regulations concerning special waste Make sure that you insert the Battery the right way round by the indicated polarity in the picture below Follow the following steps to replace the Lithium battery Always make sure that the system is switched off before you replace the ...

Page 28: ...the spring latch 1 and remove the Lithium Battery from its Socket 2 Insert and press a new Lithium Battery of same type in the Socket Make sure that you insert the battery the right way round by the indicated polarity in the picture above ...

Page 29: ...itive touch screens which were used until now is located on the back side of the touch screen Thus the active touch surface is not touched directly anymore and therefore will not wear off by normal use As most of the surface contaminations do not cause an interference of the touch screen this technology can be used in public or under severe environmental conditions Instructions for Using the Touch...

Page 30: ...ning product All pH neutral materials pH 6 to 8 are good for cleaning Cleaners with pH values 9 to 10 are not recommended Cleaning with water and isopropyl alcohol is possible as well Do not use solvents con taining acetic acid Use a soft fine meshed cloth to clean the surface Dampen the cloth slightly and then clean the screen A wrong maintenance may cause damages to the screen which are not cove...

Page 31: ...p sheet compresses into contact with the glass layer and current flows to the four corners in proportion to the distance from the edge The controller then calculates the position of the finger or stylus based on the current flow Because the controller derives both the X and Y touch coordinates from the stable glass layer the accuracy and operation of the touch screen is unaffected by damage to the...

Page 32: ... stylus is polyacetal The stylus should have a minimum spherical radius of 0 8 mm and contain no sharp edges or burrs that may cause damage to the top sheet Cleaning Instructions Always turn off the system before cleaning The surface of your Touch Screen should be cleaned with a water based solvent or a non abrasive cleaner Do not use sol vents con taining acetic acid or methylene chloride Use a s...

Page 33: ... off and that the power connector is disconnected 1 Remove the screw of the RAM cover and flip it open 2 Release the catches of the RAM holder and pull out the RAM module 3 Replace with new RAM mod ule and fix it back to the hold er 4 Repeat steps 1 and 2 in the reverse order The replacement is complete ...

Page 34: ...s is an orderable kit from Wincor Nixdorf Please contact your sales rep resentative for details The kit consists of An antenna module A flap with antenna holes Steps to install First ensure that the device is switched off and that the power connector is disconnected ...

Page 35: ...BEETLE iPOS plus User Manual 29 1 Remove the right flap using a screw driver 2 Remove the RAM cover 3 Unscrew the antenna module to separate the cover 1 from the antenna 2 ...

Page 36: ...nual 4 Push the screw end of the antenna 1 through the hole on the flap 5 Route the antenna cable 1 through the cable channel on the inside of the back cover 6 Connect the antenna cable to the Main connector 2 on the Wi Fi module ...

Page 37: ...BEETLE iPOS plus User Manual 31 7 Replace the flap 1 and screw in the antenna cover 2 Replace the RAM cover 3 The installation is complete ...

Page 38: ...derable kit from Wincor Nixdorf Please contact your sales rep resentative for details The kit consists of A Wi Fi flexible antenna assembly A Wi Fi module and mini PCIe adapter assembly Steps to install First ensure that the device is switched off and that the power connector is disconnected ...

Page 39: ...nual 33 1 Remove the right flap using a screw driver 2 Remove the RAM cover 3 Attach the antenna to the back of the flap in the location as shown For details of assembly please refer to Chapter Appendix Wi Fi flexi ble antenna ...

Page 40: ...ni PCIe adapter assembly into the connector 1 and se cure with the catch 2 5 Route the antenna cable 1 through the cable channel on the inside of the back cover 6 Connect the antenna cable to the Main connector 1 on the Wi Fi module and mini PCIe adapter assembly ...

Page 41: ...BEETLE iPOS plus User Manual 35 7 Replace the flap Replace the RAM cover The installation is complete ...

Page 42: ... with the information you need to prepare for the installation of the system Dimensions Please refer to the drawings below for dimensions of the desktop and wall mount versions All dimensions are specified in millimeters The views of the systems are not drawn to scale Desktop version ...

Page 43: ...r Manual 37 Wall mount version Required operation space Maintain at least 50 mm from the side of the system to ensure proper ventilation during the operation of the system 50 mm 50 mm Wall BEETLE iPOS Plus Braswell System ...

Page 44: ...tion such as walkway areas hallways areas or crowded areas are not recommended Make sure that all applicable building and electric codes and accessibil ity requirements are followed The mounting area must have adequate viewing area and ventilation as well as access to an AC power outlet The mounting method must be able to support the combined weight of the system and the suspended weight of all ca...

Page 45: ... packaging For installation you will need a Torx screwdriver to loosen and tighten the screws Preparing the stand From the stand 1 Remove the base cover 2 Remove the back cover 3 Remove the frame cover Observe the safety precaution mentioned on page 14 when you remove the back cover of the stand ...

Page 46: ...le 2 Lay the display face down on the protection sheet 3 Tighten the four screws half way through 4 Remove the cable con nection cover at the bot tom of the display 5 Connect cables The types of cables to connect depend on requirements Please refer to section Full cables connection below for instructions to prepare a fully connected display ...

Page 47: ... 41 6 Pull the cables through the cable support 7 Secure them with the cable clamps 8 Fit the flanges 1 and 2 on the cable connection cover to the two holes 3 and 4 as indicated by the arrows 9 Slide in the cable con nection cover ...

Page 48: ... 2 Lay the display face down on the protection sheet 3 Tighten the four screws half way through 4 Remove the cable connection cover at the bottom of the display 5 Connect cables Please ensure that all cables are connected snugly into the space Pay attention to how the power connector 1 and ferrite core 2 should be routed ...

Page 49: ...BEETLE iPOS plus User Manual 43 6 Fit the flanges 1 and 2 on the cable connection cover to the two holes 3 and 4 as indicated by the arrows 7 Slide in the cable con nection cover ...

Page 50: ...ed groove on the frame of the stand 3 Connect the power supply For device without I O Hub Connect the power supply unit to the power socket to the USB5 port on the con nector panel For device with I O Hub Connect the power supply unit to the power socket at the I O hub From the I O hub connect the power cable of to the power socket and the usb cable to the USB5 port on the connector panel ...

Page 51: ...BEETLE iPOS plus User Manual 45 4 Tighten the four Torx screws to secure the display to the stand 5 Place in the frame cover 6 Place in the back cover routing the cables through the bottom ...

Page 52: ...lace in the base cover The installation is complete To uninstall follow the steps in the reverse order When uninstalling the stand always make sure that all cables are disconnected Never connect data cables when the system is switched on ...

Page 53: ...tion cover of the display 1 Cash drawer port RJ12 2 24V Power Input 3 Powered COM COM2 DB9 female 4 PLINK2 DVI D 5 2 x USB 2 0 USB4 and USB5 6 2 x USB 3 0 USB2 and USB3 7 LAN RJ45 8 12V Powered USB 9 Standard COM COM1 DB9 male 10 Mass storage HDD SSD Make sure that all additional devices have a CE certificate ...

Page 54: ...ar BEETLE iPOS plus that have a sepa rate power cable must be connected to the same electric circuit Connect the system as described below 1 Tilt the system to the back 2 Pull down the cable con nection cover to uncover the connector panel 3 Connect cables to their assigned connectors ...

Page 55: ...the grounded contact power sockets Unplug all data communication cables from the sockets of the data networks Unplug all cables from the devices With MINI DIN plugs Wincor Nixdorf keyboards the plug remains inserted until released Pull the plastic covering from the connecting socket with your thumb The lock is released The metal of the plug is visible To release a RJ12 plug push the latch under th...

Page 56: ...User Manual The P USB connector is disengaged by pressing the spring that is marked by an arrow Manually loosen the knurled screws of the COM or DVI interface connector To release a RJ45 plug push down the latch see arrow ...

Page 57: ...tate disk drive is a data storage drive that uses memory elements in place of a rotating disk to store data The SSD easily substitutes the hard disk and emulates a hard disk drive interface The most SSDs are flash memory based Replacement of the Hard Disk Drive First ensure that the device is switched off and that the power connector is disconnected 1 Tilt the display to the back ...

Page 58: ... 2 Pull down the cable con nection cover to uncover the connector panel 3 The HDD or SDD is in the drive carrier located on the left 4 Remove the screw that fix the drive carrier to the connector panel and pull out the drive carrier ...

Page 59: ...rd disk Handle the hard disk with care while removing or in stalling it Do not touch the exposed electronics 6 Replace the new hard disk and fix it back to the drive carrier 7 Insert the disk carrier into the connector panel Fix it with the screw re moved previously The replacement is com plete ...

Page 60: ... Unpack the parts from the wall mount kit and check whether the delivery matches the details of the delivery note You will need From the kit Wall mount back plate Quantity 1 piece Wall mount front plate Quantity 1 piece M4x8 Torx screws Quantity 4 pieces ...

Page 61: ...w fischer de Recommended Screw for wall is Pan head self tapping M5 x 55 Drill Diameter 6 mm Min Hole Depth 60 mm Load per anchor for concrete 60 kg Safety factor accounted for Load per anchor for Solid brick 30 kg Safety factor accounted for Thorsman wall plug TP 6 x 30 http www thorsman com Recommended Screw for wall is Pan head Wood Screw TGS C3 4 8 x 38L Drill Diameter 6 mm Min Hole Depth 40 m...

Page 62: ... g a table 2 Lay the display face down on the protection sheet 3 Tighten the four screws half way through 4 Remove the cable connec tion cover at the bottom of the display 5 Connect cables The types of cables to connect depend on requirements The illustration above shows a case where only two types of cables are connected ...

Page 63: ...hould be appropriate and comfortable for the majority of users Based on the recommendation of the ADA American Disability Associa tion it is recommended that the highest point of the display should not exceed 1370mm height It is also recommended that the system is approximately 122 cm 48 in from the floor to the center of the display when the user is in the standing position ...

Page 64: ...n by the local laws on the public access areas Use only Wincor Nixdorf wall mount plate Fix wall mount back plate to the wall Prepare the mounting points penetrating from the wall according to the dimension of the mounting holes on the back of the system When the system is mounted onto the wall ensure that the wall mount back plate must be attached permanently and securely to pre vent the system f...

Page 65: ...allation ensure that the screw heads are flushed or below the outer surface of the wall mount back plate Ensure that the wall mount back plate is firmly and securely attached to the wall Fix wall mount front plate to the system Align the 4 mounting holes of the wall mount front plate onto the mounting holes at the back of the display ...

Page 66: ...s wall mount front plate installed onto the wall mount back plate that has been mounted on the wall Ensure that the hooks at both sides of the wall mount back plate are securely locked on the slots of the wall mount front plate Tighten the thumb screw on the top of the wall mount front plate to secure the hooks of the wall mount plates Dress the cables routing according to the store set up or the ...

Page 67: ...om the DC24 OUT port It also has a port for supplying power to a 2 5 hard disk or SSD for a RAID configuration The powers available at the I O ports are controlled by the iPOS plus Advanced such that when the system enter sleep or powered down state the powers are cut off thereby conserving power Power input DC24V IN 24V DC connect to 24V power supply User interface COM5 Rated voltage 12V 5V COM6 ...

Page 68: ...62 BEETLE iPOS plus User Manual ...

Page 69: ... for a brief duration during which you may press F2 to enter setup WN STD xx xx dd mm yyyy Press F2 to enter setup xx xx is the placeholder of the BIOS version number and dd mm yyyy is the date of release Following the BIOS boot up the operating system will boot up if a bootable storage device is present The default boot priorities is as shown below to change the order of boot priority please navi...

Page 70: ...n below Reading distance varies depend ing on the tag in general the range is up to 10mm away from the front sur face of the system When system is powered ON the RF logo is illuminated When in reading mode and a tag is brought within range the RF logo indicator will blink to signify reading in progress region where the antenna is located blue lighted RF logo ...

Page 71: ... of corruption If system become unresponsive due to applica tion freeze up press and hold the power button about 6 seconds until the system shutdown In case you switch off the AC main wait at least 5 seconds before switching it on again to allow the residual charge to drain completely otherwise the system might not respond to the power button ...

Page 72: ...rted by a repetitive train of blinking red LED Decode by counting the number of blinks in a train and check against the error code table below Number of pulses Error description 1 Not used 2 Not used 3 Not used 4 Not used 5 Capacitive Sense board is faulty 6 Ambient Light Proximity Sensor faulty ...

Page 73: ...multi touch 5 wire Resistive Audio Integrated stereo speaker 2x2W Mass storage 2 5 SATA Hard disk or SSD slim type 7 mm Expansion Slots 1x mini PCI Express half full size M 2 2280 B key edge connector Internal TPM Option Infineon SLB9665 TPM 2 0 Internal RFID NFC Op tion Card standards supported ISO IEC 18092 ISO IEC 14443A MIFARE ISO IEC 14443B User Accessible I O 1x Powered COM COM1 1x Standard ...

Page 74: ...ms sup ported Windows 7 Pro POSReady 7 Windows 8 1 Pro Industry Windows 10 WNLPOS4 Linux Middleware JavaPOS 1 13 OPOS UDM Mounting method options VESA100 Desktop stand or wall mounted kit Operating Environment 5 to 40 o C 5 to 85 RH IP Rating IP54 at the front surface Certifications CE Class B FCC Class A UL CCC BSMI Wi Fi R TTE Dimensions Refer to chapter Planning the installation Weight 3 kg wit...

Page 75: ...o comply with the following minimal requirements and common standards Rated input voltage 100 240VAC Rated input current 2 0A Input frequency range 47 63 Hz Rated output voltage 24V 5 Rated output current 5 0A Max output power 120W at ambient of 45 degree C 100W at ambient of 55 degree C Approvals and Certification UL Listed TÜV GS CE ...

Page 76: ...OM6 12V 1A and 5V 1A PSUB12V 2x 12V powered USB rated 12V 3A total PSUB24V 1x powered USB rated 24V 3A Power output DC24 V Out 24V DC connect to iPOS plus Advanced iPOS plus Port Extender Standalone Power input DC24V IN 24V DC connect to 24V power supply User interface PSUB12V 7x 12V powered USB Combined Ratings 12V 3A and 5V 3A PSUB24V 1x 24V powered USB rated 24V 3A ...

Page 77: ...nuous power Base Unit note 1 30W 30W User Accessible I O USB1 USB2 5V 1A 40W 90W USB4 USB5 5V 1A USB3 7 5V 0 5A 12V 1 85A PLINK2 12V 3 7A 5V 1A COM1 5V 1A 12V 1A I O Hub PUSB24V 24V 3A 50W PUSB12V 2x or 7x 12V 3A 5V 3A COM5 COM6 5V 1A 12V 1A Note 1 The Base Unit includes all internal modules and devices and ex cludes external peripherals at the User Accessible I O that draw power from the system s...

Page 78: ...ected ports must not exceed The budgeted powers for the User Accessible I O and the I O Hub are prac tical computation of actual powers drawn by POS peripherals System inte grators are not restricted to the stated budgeted powers but are free to al locate according to their system configuration limited by the 90W maxi mum available continuous power ...

Page 79: ...f TH230 series Wincor Nixdorf TH320 series Wincor Nixdorf TH420 series Wincor Nixdorf ND77 series Wincor Nixdorf ND210 series Wincor Nixdorf ND220 series Wincor Nixdorf TH200 series Wincor Nixdorf TH250 series Wincor Nixdorf Connecting printer that are not in the above approved list to the 24Vdc Powered USB port may cause safety hazard and endanger the user and the nearby people Please consult Win...

Page 80: ...ex antenna from the side cover rib is B 11 0 5 mm Bend and route the flex antenna cable as shown in the photo Keep a distance of A 7 1 mm between the flex antenna and its cable Use a piece of tape to secure the flex antenna cable to the side cover as shown in the photo Assembling the Wi Fi module to mini PCIe adapter Assembling Information Assemble the Wi Fi module 1 to the mini PCIe adapter 2 Tig...

Page 81: ...ub miniature ESD Electronically Sensitive Devices HDD Hard Disk Drive IEC International Electrotechnical Commission ISO International Organization for Standardization LAN Local Area Network LED Light Emitting Diode PEN Protective Earth Neutral Conductor RAM Random Access Memory SSD Solid State Disk flash medium TN S Terre Neutre Separé UL Underwriters Laboratory standards USB Universal Serial Bus ...

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Page 83: ...Wincor Nixdorf Pte Ltd 151 Lorong Chuan New Tech Park 05 01A B Singapore 556741 Order No 01750284105 A ...