WIFI30
User Guide
I. Product Overview
1. Red Indicator Light
2. Blue Indicator Light
3. Reset Button
4. Micro SD Card Slot
5. Power Switch
6. USB Port
7. Camera Lens
II. What’s in the Box
-1× WIFI Camera Hook
-1× USB Cable
-1× AC110-240V to DC5V Power Adapter
-1× 8GB Micro SD Card (fitted into the Micro SD card slot already)
III. Get Camera Ready
3.1. Please make sure your camera is fully recharged before using. If you want the camera
to work 7/24 hours, please connect it to an outlet AC power supply using the USB cable
and power adapter provided.
3.2. Please make sure the Micro SD card has been formatted already and is securely fitted
into the camera’s SD card slot, or it will not work. We recommend you use a SDHC Class
10 Micro SD card.
3.3. For Android, iPhone and iPad users, please scan the QR code to download the
“
BVCAM
” APP.
IV. Network Setup
4.1. Option One: Quick Configuration Using a Micro SD Card
4.1.1. Format the Micro SD card on your PC computer. Then create a file named “wifi.txt”
in the Micro SD card. Open it and input your WIFI network SSID and password as follows:
4.1.2. Power on the camera by sliding the Power Switch to the ON position. The camera
will connect to your WIFI network in 15-30 seconds.
4.1.3. When the red indicator light stays illuminated and the blue one keeps flashing, it
means the WIFI configuration is complete. At this point, connect your mobile device to
another WIFI network, or turn off your WIFI function and use your mobile network instead.
4.1.4. Launch the “
BVCAM
” APP, tap “
+
”, “
Add the new online Device
”, then input the
camera’s UID, which is a combination of numbers and letters specific to your camera and type
in the default password “
8888
”. Or you can scan the QR code that sticks on the back of the
hook camera. At last, click “
OK
” to add the camera. If the camera shows online, it means you
can view live or record video remotely as long as you have access to the Internet.
4.2. Option Two: Through “
BVCAM
” APP
LAN (P2P) Mode Setup
4.2.1. Power on the hook camera by sliding the Power Switch to the ON position. It will
take up to 3 minutes for the WIFI signal to appear.
4.2.2. GB to the WIFI or WLAN Setting page on your phone or mobile device, connect to
the camera’s WIFI signal named “
CM*****
”. Wait for the WIFI to be connected and your
phone status bar will appear WIFI symbol as below:
[Note]:
If the camera’s WIFI signal cannot be found after a long time, please recharge the camera
or reset it (See VIII).
4.2.3. Run the “
BVCAM
” APP.
4.2.4. Add the camera to the “BVCAM” APP as below:
For Android: Tap +> Tap Add the new online Device> Search for the camera > Tap the
camera icon > Tap OK or √.
For IOS: Tap +> Tap Add new online Camera> Search for the camera > Tap the camera
icon > Tap OK.
4.2.5. If the camera shows “
Online
” on the “
Live video
” page, it means the camera’s P2P
(LAN) setup is successful. You can check or record video in the P2P (LAN) mode.
[Note]:
1). If the camera shows “
Offline
”, this is normal. Exit the APP and open it again. Wait a minute and
the camera will be “
online
”.
2). In this P2P (LAN) mode, you can only view video locally, within 15 meters (49 feet) open range.
4.2.6. On the live video screen, you can gently put your index finger and thumb on the screen
then slide in and outward directions on a specific area to zoom in and out.
4.3. Remote View Setup (WAN Mode)
>> Before remote view setup, please make sure that the camera is successfully added to
the APP and it's online in the P2P (LAN) mode.
4.3.1. Launch the “
BVCAM
” APP.
4.3.2. Set up remote view function as below:
Step 1: Tap the setting icon on the “
Live video
” page then choose "
Advance Config
" or
“
Device Settings
”.
Step 2: GB to “
WIFI Config
” page and select a desired WIFI hotspot to enroll the camera in.
Step 3: Tap “
OK
” to complete the remote view setup and the camera will reboot automatically.
How to check if remote view function works?
1. Exit the “
BVCAM
” APP.
2. Back to the WIFI or WLAN setting page on your phone or mobile device, exit your phone or
mobile device from the current WIFI network, enroll your phone or mobile device in another
WIFI hotspot, or you can turn off the WIFI or WLAN function, enable your mobile network data
instead.
3. Launch the “
BVCAM
” APP again. If the camera shows “
Online
” on the “
Live video
” page,
it means the remote view setup is successful and the camera has entered into WAN mode.
The red indicator light will stay illuminated while the blue one will keep flashing. You can go
ahead to view live video or record video remotely.
[Note]:
If the camera shows “
Device Offline
”, it means the remote view setup failed and you
need to reset the camera (See VIII) and set up all over again.
V. Motion Detection Recording Setup
>> Please make sure that the camera is added to the APP in LAN or WAN mode before
you start.
5.1. Launch the “
BVCAM
” APP.
5.2. Set up motion detection photograph as below:
Step1: Tap the setting icon on the “
Live video
” page then choose "
Advance Config
" or “
Device
Settings
”.
Step 2: GB to “
Alarm Config
” page, there, you can set a desired alarm sensitivity level, alarm
schedule, and alarm interval time.
Step 3: Tap “
OK
” to complete the setting.
Step 4: When a movement is detected, the camera will push a warning message to your
phone and will take a screenshot of the live video page automatically. You can go back to the
“
Live video
” page and tap “
Alarm
” at the bottom of the screen to check out the photos.
5.3. Set up SD card video recording based on motion detection as below:
Step 1: Tap the setting icon on the “Live video” page then choose "
Advance Config
" or “
Device
Settings
”.
Step 2: GB to “
SDCard Record Config
” page and choose “
On alarm
”, then set resolution and
file length. Enabling “
Record sound
” and “
Loop recording
” is also available.
Step 3: Tap “
OK
” to complete the Motion Detection Video Recording setting.
Step 4: When a movement is detected, the camera will push an alarm message to your phone
or mobile device and record a video to the Micro SD card automatically. You can go back to the
“
Live video
” page, tap “
Record
” at the bottom of the screen and then tap "
Remote SD Card
"
or to check out the video files.
[Note]:
Video Resolution: 1280×720P, 640x480, 320x240 Video Format: AVI
VI. Recording Video to Smartphone or Tablet PC
>> Please make sure that the camera is added to the APP in LAN or WAN before you start.
6.1. Launch the “
BVCAM
” APP. Tap the camera icon to get into the live video screen.
6.2. Tap the video recording button and audio button to start or stop recording video.
For Android users, the video files will be saved on your mobile device's flash memory. For
IOS users, the video files will be only saved in the APP “
BVCAM
”
6.3. GB back to the “
Live video
” page, tap “
Record
” at the bottom of the screen and then
tap "
Local
" or to check out the video files.
[Note]:
Video Resolution: 720P, 640P, 480P Video Format: ASF
VII. Recording Video to Local Micro SD Card
>> Please make sure that the camera is added to the APP in LAN or WAN mode before
you start.
7.1. Launch the “
BVCAM
”APP.
7.2. Tap the setting icon on the “
Live video
” page then select "
Advance Config
" or “
Device
Settings
”.
7.3. GB to “
SD Card Record Config
” page and choose “
All day
”, then set a desired recording
mode and file length. Enabling “
Record sound
” and “
Loop recording
” is also available.
7.4. Tap “
OK
” to complete the SD card recording setting and the camera will record video to
the Micro SD card continuously.
7.5. The video files will be saved to the Micro SD card of this camera. You can check out
the video files by following chapter 5.3.
[Note]:
When the camera shows “
online
” in LAN or WAN mode, every time you insert the Micro SD
card, the camera will record video to the SD card automatically.
VIII. Resetting
If for any reason the camera stops working or isn’t working properly, you can reset the camera
to restore it back to normal operation.
Operation:
When the camera is powered on, use a pin to press and hold the Reset Button for
7 seconds until the both blue and red indicator lights turn off. The camera will reboot
automatically with default settings within 3 minutes.
IX. Renaming Camera & Changing Password
>> Please confirm that the camera is added to the APP, and it is online in the P2P (LAN)
mode before you start.
9.1. Launch the APP “
BVCAM
”.
9.2. Change the camera name as below:
Step1: Tap the setting icon on the “
Live video
” page then choose “
Modify Device
” in the popup
window.
Step 2: Clear the default name and type in your desirable name like home, office, bedroom,
etc.
Step 3: Tap “
OK
” or “
√
” to confirm the change.
9.3. Change the password as below:
OPTION 1
Step 1: Tap the camera icon on the “
Live video
” page, and tap “
Change
” in the popup window.
Step 2: Enter the new password and confirm it, then tap “
OK
” to save the change.
OPTION 2
Step 1: Tap the settings icon on the “
Live video
” page, tap "
Advance Config
" or “
Device
Settings
”, then go to "
Change P2P access password
" or “
Change password
” page.
Step 2: Enter the default password “
8888
” at first, then enter a new password and confirm
it, tap “
OK
” to save the change.
Frequently Asked Questions
Q1: Why can’t I find the camera’s WIFI signal on my smartphone or tablet PC?
A1: There are 4 solutions to this problem:
1. Plug the camera into an outlet power supply using the USB cable and charging adapter
provided. Wait 1 minute for the WIFI signal SSID to appear.
2. Reset the camera (See VIII), then wait for the WIFI signal SSID to show up.
3. Keep your phone or mobile device within the camera’s WIFI hotspot range, refreshing
the WIFI signal page. It may take up to 2 minutes for the hotspot to become recognizable
on your phone or mobile device's WIFI setting page.
4. Shut off your phone or mobile device’s WIFI function for a while, then turn it on to search
again.
Q2: The camera does not record any video to the Micro SD card?
A2: Please power off the camera, take out the Micro SD card and format it, then insert it to
the SD card slot again, power on the camera again.
Q3: Why does the WAN mode setup fail?
A3: Please make sure your network is in a good condition. Plus, the WIFI network the camera
is configured with can’t be the same with one you connect your phone to.
Q4: What can I do if I forget the Login password?
A4: Please reset the camera. (See VIII)
Q5: The APP cannot find the camera’s UID after choosing “Search (LAN)”?
A5: Ensure your phone or mobile device is still connecting to the camera’s WIFI signal. Ensure
your camera is powered by the outlet power supply or the camera is fully charged. Note that
we don’t recommend you plug the camera into your PC computer for charging. Your camera
will not work properly that way.
Q6: Why live video screen shows up black and a searching circle spins in center but
nothing ever displays?
A6: a. If your camera is connected to a slow WIFI network, wait 10-30 seconds for live video to
re-appear.
b. On the live video page, please select a lower resolution to play.
Q7: Live video is not smooth and clear?
A7: Select suitable resolution according to the real time network environment.
Q8: How many mobile devices can connect to the camera at the same time?
A8: No limit.
Q9: There is only 1 user, but the camera shows 2 or more users?
A9: a. If you login in very often, the last login record is still in. If you check it every 2-5
minutes, the camera will show surely the exact numbers of users;
b. For your safety and privacy, please change camera's password for the fi¬rst time use.
Q10: How many cameras are supported on the mobile application?
A10: No limit.
Q11: Is there any PC client software I can use on my computer?
A11: Please click the PC client software download link and download the zip file on your
PC:
http://www.wiseupshop.com/download?name=wifi30&+++++++
Q12: The camera is not holding my WIFI settings and continues to show that the camera
is offline?
A12: Make sure the camera is inside the range of good WIFI signal. Or check if the power
adapter is connected properly for long time use.
Q13: Will the camera still work if the power goes out?
A13: If the camera is in P2P (LAN) mode, the camera can still work and record video as
long as the camera is still charged. If the camera is in WAN mode, it will not work until the
power is restored and the Internet access is available.
Q14: How to add the camera to more devices?
A14: Make sure that camera is in WAN mode already. Then launch the “
BVCAM
” APP on your
other Android phones or tablet PCs, tap “
+
” icon, input the camera UID (a unique combination
of numbers and letters specific to your camera) or the QR code that sticks on the back of the
hook. Finally, tap “
OK
” to add the camera to the APP.
Q15: What can I do if my PC computer is unable to read the SD card directly from the
device?
A15: Remove the SD card from the camera, then use a card reader to read it on your PC.
Make sure the camera is powered off before removing the Micro SD card.
Q16: What media player software should I use to play back the video files on my
computer?
A16: Click the link: http://www.videolan.org/vlc/index.html to download and install VLC player
to play back video files on your PC or Mac computer.