Wyse 3230LE, User Manual

Page 1: ...Winterm 3000 Series Windows based Terminal Users Guide Issue 070601 ...

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Page 3: ...Winterm 3000 Series Windows based Terminal Users Guide Issue 070601 883630 05 Rev A July 2001 Wyse Technology Inc 3471 North First Street San Jose CA 95134 1803 ...

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Page 5: ...emarks and or registered trademarks of their respective companies The Energy Star emblem does not represent endorsement of any product or service Specifications subject to change without notice Patents The Wyse product s described herein is are covered by U S Patent No 5 918 039 and other patents pending Restricted Rights Legend Use duplication or disclosure by the Government is subject to restric...

Page 6: ...mitted by your paid up license fees so long as such use is always in conjunction with your Terminal The Software may contain programs or codes Licensed Components which have been licensed or sublicensed to Licensor by third parties Third Party Producers Such Licensed Components shall be included within the term Software as used in this License Subject to the express terms of this License all right...

Page 7: ...egardless of the form of action or legal theory under which the liability may be asserted even if advised of the possibility or likelihood of such damages Licensor does not warrant that the functions contained in the product will meet your requirements or that the operation will be uninterrupted or error free SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL O...

Page 8: ...e may contain support for programs written in Java Java technology is not fault tolerant and is not designed manufactured or intended for use or resale as online control equipment in hazardous environments requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines or weapons systems in...

Page 9: ...t sold 1 Grant of License SOFTWARE includes software already installed on the SYSTEM SYSTEM SOFTWARE and if included in the SYSTEM package software contained on the CD ROM disc and or floppy disk s This EULA grants you the following rights to the SOFTWARE Refund If you do not agree to the terms of this EULA MANUFACTURER and MS are unwilling to license the SOFTWARE to you In such event you may not ...

Page 10: ... SOFTWARE is licensed with the Embedded System as a single integrated product The SOFTWARE may only be used with the Embedded System as set forth in these licensing terms Rental You may not rent lease or lend the SOFTWARE SOFTWARE Transfer You may permanently transfer all of your rights set forth in these licensing terms only as part of a permanent sale or transfer of the Embedded System provided ...

Page 11: ...ing printed materials and any copies of the SOFTWARE are owned by MS or its suppliers including Microsoft Corporation You may not copy the printed materials accompanying the SOFTWARE All rights not specifically granted under this EULA are reserved by MS and its suppliers including Microsoft Corporation 3 Limited Warranty MANUFACTURER warrants that the SOFTWARE will perform substantially in accorda...

Page 12: ... For additional information on exporting the SOFTWARE see http www microsoft com exporting U S GOVERNMENT RESTRICTED RIGHTS The SOFTWARE and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraph...

Page 13: ...the receiver is connected Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications not covered in this manual must be approved in writing by the manufacturer s Regulatory Engineering department Changes or modifications made without written approval may void the user s authority to operate the equipment Terminal Requirements Compliance FCC Compliance Models...

Page 14: ...r certified equivalent model supplied by the manufacturer rated minimum 5V 4A Models 3200LE and 3230LE Terminals For use with External Power Supply DVE Model DSA 0151D 12 or certified equivalent model supplied by the manufacturer rated minimum 12V 1 5A Model 3630LE Terminals For use with External Power Supply Ilan Model F1650K or certified equivalent model supplied by the manufacturer rated minimu...

Page 15: ...del 3630LE Terminal 11 Model 3720SE Terminal 12 Model 3730LE Terminal 13 3000 Series Terminal Features 14 2 General Terminal Information Logging On 17 Access Levels 18 Version and Copyright Information 21 System Information 23 3 Display Configuration Display Screen Resolution 26 Energy Savers 29 4 Integrated Terminal Monitor Adjustments Model 3630LE 31 Model 3720SE 32 Model 3730LE 35 Operation 35 ...

Page 16: ...3 Making a Connection 43 Ending a Connection 44 Shutting Down the Terminal 45 7 Browser Configuration Adding a Browser Connection 48 8 Multiple Sessions Setting Up Multiple Sessions 51 Managing Multiple Sessions 51 Manipulating Multiple Sessions 51 9 Getting Help Troubleshooting Your Terminal 53 Glossary Index ...

Page 17: ...s Change Dialog Box 30 4 1 Model 3630LE User Controls 31 4 2 Model 3720SE Display Controls 32 4 3 Model 3720SE OSD On Screen Display Menu 33 4 4 Model 3720SE Recall Mode 34 4 5 Model 3730LE Display Controls 35 5 1 Input Properties Sheet 39 6 1 Shutdown Window Dialog Box 45 7 1 Internet Explorer Browser Window 47 7 2 Winterm Connection Manager 48 7 3 Configure Tab Buttons 48 7 4 New Connection Dial...

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Page 19: ...3730LE Guide Overview The users guide consists of the following chapters Introducing the 3000 Series Windows based Terminals General Terminal Information Display Configuration Integrated Terminal Monitor Adjustments Keyboard and Mouse Configuration Managing Connections Browser Configuration Multiple Sessions Getting Help This guide contains information about WBT features and management The user in...

Page 20: ... term book title or emphasis Bold Screen display keycaps and user input Note Indicates a note A note adds information Caution Indicates a caution A caution indicates actions that may cause damage to equipment erase files or destroy data Keystroke sequences such as Ctrl Alt Del Instructions about invoking a menu such as Network SNMP Network Location ...

Page 21: ...box or properties sheet Cancel Found in dialog boxes and on properties sheets Click on this command button at any time to quit a dialog box or properties sheet without saving changes Apply Found in dialog boxes and on properties sheets Click on this command button to save changes without quitting a dialog box or properties sheet This command button is sometimes not activated Next or Accept Found i...

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Page 23: ...Citrix Systems and is part of the MetaFrame software package which is available in versions for either Windows 2000 or Windows NT TSE Both protocols are multi channel capable and allow for separate virtual channels that carry highly encrypted presentation data serial device communications licensing information and other data including keyboard and mouse activity etc In addition ICA has other exten...

Page 24: ... push button switch is on the top of the unit The following figure shows a Model 3200LE terminal and its connectors Figure 1 1 Model 3200LE Terminal and Connectors The following items are provided with Model 3200LE terminals Power supply Power cord with domestic versions only Keyboard with domestic versions only Mouse Installation and user information also available at www wyse com Note An optiona...

Page 25: ... the terminal The power push button switch is on the top of the unit The following figure shows a Model 3230LE terminal and its connectors Figure 1 2 Model 3230LE Terminal and Connectors The following items are provided with Model 3230LE terminals Power supply Power cord with domestic versions only Keyboard with domestic versions only Mouse Installation and user information also available at www w...

Page 26: ...od of connecting supported peripheral devices The following figure shows a Model 3320SE terminal and its connectors Figure 1 3 Model 3320SE Terminal and Connectors The following items are provided with Model 3320SE terminals Power supply Power cord with domestic versions only Desktop mounting stand Keyboard with domestic versions only and mouse Installation and user information also available at w...

Page 27: ...necting supported peripheral devices The power push button switch is on the front of the unit The following figure shows a Model 3350SE terminal and its connectors Figure 1 4 Model 3350SE Terminal and Connectors The following items are provided with Model 3350SE terminals Power supply Power cord with domestic versions only Desktop mounting stand integral Keyboard with domestic versions only and mo...

Page 28: ...ces The power push button switch is on the top of the unit The following figure shows a Model 3360SE terminal and its connectors Figure 1 5 Model 3360SE Terminal and Connectors The following items are provided with Model 3360SE terminals Power supply Power cord with domestic versions only Desktop mounting stand Keyboard with domestic versions only and mouse Installation and user information also a...

Page 29: ... the back of the unit The power push button switch the monitor controls and connectors for a microphone and headphones are on the front of the unit The following figure shows a Model 3630LE terminal and its connectors Figure 1 6 Model 3630LE Terminal and Connectors The following items are provided with Model 3630LE terminals Power supply Power cord with domestic versions only Keyboard with domesti...

Page 30: ... unit An option slot provides a method of connecting supported peripheral devices The power push button switch and the monitor controls are on the front of the unit The following figure shows a Model 3720SE terminal and its connectors Figure 1 7 Model 3720SE Terminal and Connectors The following items are provided with Model 3720SE terminals Power cord Keyboard with domestic versions only and mous...

Page 31: ...d audio cables are on the back of the terminal The audio jacks and the monitor controls are on the front of the monitor panel and the power push button switch is on the base The following figure shows a Model 3730LE integrated terminal and its connectors Figure 1 8 Model 3730LE Terminal and Connectors The following items are provided with Model 3730LE terminals Power cord with domestic versions on...

Page 32: ...tions via Windows 2000 RDP and ICA 3 x application compliant ICA server connections via serial cable 10Base T network communications 100Base T network communications Dual high speed serial ports Parallel printer port Single USB port Dual USB ports Optional touch screen support Support for monochrome or color monitor Desktop standard or wall mount optional kit Support for PCMCIA modem Print Spoolin...

Page 33: ... based Terminals 15 PCMCIA support for CISCO Aironet Wireless Ethernet Card Network Time Services Microsoft Internet Explorer 4 support Table 1 1 Terminal Features Continued Feature 3200LE 3230LE 3320SE 3350SE 3360SE 3630LE 3720SE 3730LE ...

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Page 35: ...k the OK button Figure 2 1 Terminal Login Dialog Box If security has not been enabled or your terminal has been configured for automatic login the Winterm Connection Manager Figure 2 5 is the first screen you will see after your terminal boots From the connection manager press F2 to display the Terminal Properties dialog box Two of the properties sheets in this dialog box provide general informati...

Page 36: ... access level grants certain rights to the user according to the level specified Administrator having total access and control over all functions of the terminal User having control over all except the Security functions and Guest having minimal rights The following figures show the Terminal Properties available to each kind of user Figure 2 2 Administrator Level Terminal Properties Screen ...

Page 37: ...General Terminal Information 19 Figure 2 3 User Level Terminal Properties Screen ...

Page 38: ... 3000 Series Windows based Terminal Administrators Guide Note If you turn on your WBT and the Setup Wizard displays contact your system administrator If you are a system administrator see the administrators guide Note See Managing Connections in this guide for more information about the Winterm Connection Manager Note For more information about the Terminal Properties dialog box see your system ad...

Page 39: ... for more information about connections and sessions Figure 2 5 Winterm Connection Manager Version and Copyright Information The General properties sheet includes information about the current software on your terminal and copyright statements See Figure 2 6 The General properties sheet is the default for the dialog box ...

Page 40: ...ction Manager By default Cancel and Apply are deactivated Note The amount of RAM shown on this properties sheet depends on the model of terminal in use Caution There is one function on the General properties sheet Reset the Terminal to Factory Default Property Settings Contact your system administrator before using this function ...

Page 41: ...perties sheet contains terminal and network information See Figure 2 7 Click on the SysInfo tab to invoke this properties sheet Read the information on this sheet Click on Cancel or Apply to return to the Winterm Connection Manager Figure 2 7 SysInfo Properties Sheet ...

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Page 43: ...he Terminal Properties dialog box displays see Figure 3 1 The Display properties sheet available in this dialog box allows you to configure display screen resolution and turn on the energy savers functions To invoke this properties sheet click on the Display tab in the Terminal Properties dialog box ...

Page 44: ...26 Chapter 3 Display Screen Resolution This paragraph discusses display screen resolution referring to Figure 3 1 and using Table 3 1 Figure 3 1 Display Properties Sheet ...

Page 45: ...terminal display screen resolution Scroll and click on a selection to change the resolution The default is 640 x 480 60 Hz Test Click on this command button to test the setting selected in the above scrolling list box The following dialog box displays Follow the instructions in the dialog box If you click on OK a test pattern will display If you click on Cancel the test is cancelled ...

Page 46: ...tructions in the dialog box If you click on Yes you will return to the Display properties sheet If you click on No the following dialog box will display Follow the instructions in the dialog box Table 3 1 Display Screen Resolution Continued Display Properties Sheet Area Called To Use ...

Page 47: ...n to enable the screen saver By default this function is not activated Turn Off Monitor Click on this radio button to use this function as an energy saver The function works by shutting off the terminal s display rather than displaying a screen saver By default this function is not activated When Enable Energy Savers is activated this function is enabled Wait Adjust the amount of time in minutes t...

Page 48: ... To finish click on Apply then Close The following dialog box displays Figure 3 2 Terminal Settings Change Dialog Box You can also click on Cancel to cancel any changes and return to the Winterm Connection Manager ...

Page 49: ...0 User Controls Control Definition Power Button and Power LED Press the double action push button to turn power on and off The power LED indicates power status green full on amber standby or shutting down Be sure to close all connections and shut down the operating system before turning power off Caution Do not remove power to the terminal while the Power LED is lit green or amber This could damag...

Page 50: ...lay Controls below Figure 4 2 Model 3720SE Display Controls Brightness Increases or decreases the strength lightness or dimness of the display image Volume Controls the audio volume from the speakers or if the headphones are plugged in the speakers will be disabled and the headphone volume is controlled Note The microphone Mic input is not yet supported by software on the Model 3630LE Table 4 1 Mo...

Page 51: ... Press the ADJUST plus or minus buttons to make your adjustment Press MENU to save your adjustments and close the OSD Note The OSD can be invoked at any time the terminal is on even while running an application It automatically closes after a period of inactivity 2 minutes If this happens before you complete your adjustments press the MENU button to invoke the OSD again SELECT Brightness Press the...

Page 52: ...ward toward the center or bow outward from it TRAPEZOID TRAPEZOID adjusts the screen s right and left hand sides so they are parallel ROTATE ROTATE corrects the screen s rotation Use this function if the display tilts left or right RECALL MODE Select this item to reset the display to the factory preset color temperatures also see the following figure RECALL MODE Preset 1 is 9300ºK Preset 2 is 6550...

Page 53: ...Select button allows you to choose the desired adjustment Pressing the Select or Select button will step through all available adjustment icons controls The selected item will be highlighted red Adjust After activating the item to be adjusted with the Select button press the Adjust button A window containing an adjustment bar will appear Pressing the Adjust button will cause the bar to increase pr...

Page 54: ...es and power is applied If the monitor is repositioned while warm and discoloration is observed turn off the monitor and allow it to cool or select the degauss option in the OSD display Upon power up the monitor is automatically degaussed and the discoloration will disappear Table 4 4 Screen Control Definitions Control Definition Brightness Increases or decreases the intensity illumination of the ...

Page 55: ...on Recall Resets the display settings to their original factory values Degauss Improves image clarity by demagnetizing the metal frame of the CRT For best results turn the terminal off wait 20 minutes then turn it on again Allow a minimum of 20 minutes to elapse before using the Auto Degauss function or select the Degauss function from the OSD screen Rotation Corrects the screen tilt by adjusting ...

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Page 57: ...e Press F2 on your keyboard The Terminal Properties dialog box displays In this dialog box is a properties sheet you can use for setting up your keyboard and mouse It is the Input properties sheet Figure 5 1 shows this properties sheet To invoke this properties sheet click on the Input tab Figure 5 1 Input Properties Sheet ...

Page 58: ...sh US Finnish French German Greek Hungarian Italian Italian 142 Japanese Latin American Norwegian Polish 214 Polish programmer Portuguese Romanian Russian Slovak Slovenian Spanish Spanish Variation Swedish Swiss French Swiss German Turkish F Turkish Q US International Click on a selection to highlight it The default is English US Note An IEPC keyboard is required for any language other than Englis...

Page 59: ...Use this slider control to adjust the repeat delay of keyboard characters Repeat Delay determines how quickly the same character will appear on screen when typed more than once Repeat Rate Use this slider control to adjust the repeat rate of a keyboard character Repeat Rate determines how quickly the same character will appear on screen when the associated key is held down Table 5 1 Keyboard Conti...

Page 60: ...use Use the following dialog box to configure mouse attributes Properties Click on this command button to invoke the Mouse Properties dialog box Use it to set your mouse properties Button Configuration Select from Right handed Left handed to choose which button you will use on your mouse The default is Right handed Pointer Acceleration Use this slider control to adjust the acceleration of the mous...

Page 61: ...he Setup Wizard displays contact your system administrator If you are a system administrator see the administrators guide Configuring a Connection The functions of the Configure properties sheet are used to add modify and delete connections See your system administrator or the administrators guide for more information about configuring connections Making a Connection The functions of the Connectio...

Page 62: ...Connection and Default ICA Connection are the default connections for the window Note See the administrators guide for information about creating connections Type This list shows the type of connection The defaults are RDP and ICA Status This list shows the status of the connection If a connection is live the status for that connection will be Active If a connection is not live the list will show ...

Page 63: ...button to invoke the Terminal Login dialog box By default this command button is not activated The terminal s security function must be enabled to activate this radio button Note See the administrators guide or contact your system administrator for more information about logging out Shutdown the Terminal Click on this radio button to shut down the terminal without restarting it A dialog box displa...

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Page 65: ...wser as a connection using the Winterm Connection Manager Figure 7 1 Internet Explorer Browser Window Note To display the amount of flash memory installed in your terminal refer to the Sysinfo properties sheet described in System Information Terminals with less than 16 MB of flash memory may be upgraded with additional memory to support the factory image that includes Internet Explorer For more in...

Page 66: ...er allows you to configure your local browser Click on the Configure tab to begin setting up your browser Note The operating system installed on the terminal supports 40 bit encryption Some secure Web sites may require a higher level of encryption to allow a connection A new set of buttons will appear at the bottom of the Winterm Connection Manager window Figure 7 3 Configure Tab Buttons ...

Page 67: ...he Internet Explorer Setup dialog box and click OK Figure 7 5 Internet Explorer Setup Dialog Box Click the Connections tab at the top of the Winterm Connection Manager window If you want to have the browser automatically open when you start your terminal click the Automatically start the selected connection at startup radio button in the Connection Startup dialog box Figure 7 6 Figure 7 6 Connecti...

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Page 69: ...sessions The number of active sessions you can have with your terminal is dependent on the following factors Amount of RAM The types of connections open Number of sessions configured Note The terminal emulation software provided with your terminal limits the number of simultaneous terminal emulation connections to eight See your system administrator for detailed information about your terminal s a...

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Page 71: ...er supply as appropriate for the terminal in use 3 Ensure that the power cord is plugged into an AC outlet that works When you turn on the terminal the screen remains blank and the power indicator light remains orange For Model 3350SE Turn the terminal off then on again All other models Depress the power push button for at least 5 seconds to execute a power reset During power up the following mess...

Page 72: ...n If you can not make the connection again 1 Verify that the network cable is properly connected 2 Check with your network system administrator to ensure that you are using the correct network cable You are not able to print using the parallel port 1 Make sure that the printer is plugged into the AC outlet and turned on 2 Check the cable connection between the printer and the terminal 3 Ensure tha...

Page 73: ...ue designed to cause a circuit stage or operation to bring itself into a desired state by means of its own action Used as a machine routine the bootstrap technique involves loading the first few instructions into storage these instructions are then used to bring in the rest of the routine usually by entering a few manual instructions or by using a special keystroke combination CHAP Challenge Hands...

Page 74: ...all telecommunications originating in the U S including transmission over telephone lines Firmware A computer program or software stored permanently in a PROM or ROM or semi permanently in an EPROM Flow control The procedure for regulating the flow of data between two devices flow control prevents the loss of data when one device s receiving buffer has reached its capacity FTP File Transfer Protoc...

Page 75: ...rformance and server resource utilization Mb or megabit 1 048 576 bits Commonly referred to as 1 million bits Mbps or Mb s Megabits per second MetaFrame The world s first Server based Computing software for Microsoft Windows NT 4 0 Server Terminal Server Edition multi user software co developed by Citrix MIB Management Information Base A database of managed objects accessed by network management p...

Page 76: ...led connections and software problems One datagram is sent every second over the network and any response is displayed PPP Point to Point Protocol A serial communication protocol that operates over dialup or leased dedicated lines to provide connections into IP networks It sets up and monitors router sessions and frames the data transmitted over the line Protocol A set of formal rules describing h...

Page 77: ...ny given character used to alert the receiving system to recognize the related incoming data Stop bit In asynchronous transmission the last bit of any given character used to alert the receiving system that transmission of the character is complete SVGA Super Video Graphics Adapter A DRAM based VGA adapter that supports both monochrome and color high resolution graphics and provides extended resol...

Page 78: ... computers and is promoted by Intel as an option for the IBM PC where it is supported by later versions of Windows 95 USB works at 12 Mbps with specific consideration for low cost peripherals It supports up to 127 devices and both isochronous and asynchronous data transfers USB cables can be up to 5 meters long and include built in power distribution for low power devices It supports daisy chainin...

Page 79: ... concept of hierarchy and requires each WINS server to maintain a complete database of entries through replication Winterm Trademarked logo for Windows based terminals manufactured by Wyse Technology Inc X ON X OFF Transmitter On Transmitter Off Control characters used for flow control instructing serial devices to start transmission X ON and stop transmission X OFF ...

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Page 81: ...47 Display Configuration 25 Display screen resolution 25 26 E Emulation 5 End 44 End Task 44 Energy Savers 29 Energy savers 25 F Functions Character Repeat 41 Connect 44 Desktop Area and Refresh Frequency 27 Enable Energy Savers 29 End 44 Keyboard 40 Logoff 45 Repeat Delay 41 Repeat Rate 41 Reset the Terminal to Factory Default Property Settings 22 Screen Saver 29 Shutdown and Restart 45 Shutdown ...

Page 82: ...3630LE 31 Model 3720SE 32 Model 3730LE 35 Terminal features 14 Terminal models integrated display 3630LE 1 5 11 3720SE 1 5 12 3730LE 1 5 13 modular 3200LE 1 5 6 3230LE 1 5 7 3320SE 1 5 8 3350SE 1 5 9 3360SE 1 5 10 Terminal Properties 18 Touch screen 14 TRAPEZOID 34 Troubleshooting 53 Type 44 U USB port 14 User level access 18 V V CENTER 34 Volume 36 V SIZE 34 W Wall mount 14 WBT 1 5 Windows 2000 5...

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Page 84: ...rminal Users Guide Issue 070601 Written and published by Wyse Technology Inc July 2001 Created using FrameMaker Acrobat and Magellan The on line book is provided in both PDF and HTML versions presented on both CD ROM and the Wyse Web site ...