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Recovery Mode on Yealink IP phones                                                                                                               

1

 

Overview 

This guide shows how to use recovery mode to get your phone ready when it fails to start up. 

There are two recovery modes: 

1.

 

Using TFTP server (not applicable to CP960 IP phones) 

2.

 

Using USB flash drive (only applicable to MP54/MP56/MP58/VP59/SIP-T58A/T57W/T54W/ 

T53W/T53/T48U/T48S/T46U/T46S/T43U/T42U/T42S/T41S/CP920/CP960 IP phones) 

Generally, when a Yealink IP phone is powered and connected to the network properly, it will start up 

successfully and get ready for you to use. In case, the IP phone is accidentally powered off when 

upgrading, the system data in the flash may be damaged and this makes the IP phone fail to start up. 

Therefore, we strongly recommend that do not unplug or remove the power when the phone is 
updating firmware or configurations

.

 

Getting Started 

Before using recovery mode to get the IP phone ready, the following steps are required: 

1.

 

Preparing the Firmware and other Resource Files

 

 

2.

 

Configuring the HTTP Server

Configuring the TFTP Server

 o

Connecting the USB Flash Drive to the 

IP Phone

 

Preparing the Firmware and other Resource Files 

For the firmware and other resource files, you can ask your Yealink reseller. 

Different phone models require different resource files to be used for recovery mode. Some just need the 

firmware, while others need extra files like “

.bin

” or “

.rfs

” in addition to the firmware. 

The filename of the firmware used for recovery mode is strictly required. For example, to use recovery 

mode on SIP-T46G IP phones, you must rename the firmware file as T46.rom. 

For more details about the firmware name and required resource files, refer to the following table: 

Phone Model 

The Resource Files Required 

Description 

SIP-T19(P) E2 

T19P_E2.rom, T19P_E2.bin, and T19P_E2.rfs 

 

SIP-T21(P) E2 

T21P_E2.rom, T21P_E2.bin, and T21P_E2.rfs     

SIP-T23P/G 

T2x.rom, T2X.bin, and T2X.rfs 

 

SIP-T27G 

T27G.rom, T27G.bin, and T27G.rfs 

Note

: New factory phones 

running V86 firmware version no 

longer need “

.bin

” and “

.rfs

” files. 

Summary of Contents for SIP-T19 E2 T4 Series

Page 1: ...eps are required 1 Preparing the Firmware and other Resource Files 2 Configuring the HTTP Server Configuring the TFTP Server or Connecting the USB Flash Drive to the IP Phone Preparing the Firmware an...

Page 2: ...bin and T42U rfs Note New factory phones running V86 firmware version no longer need these three files After entering the recovery mode the phone directly starts the backup system SIP T43U T43U rom T4...

Page 3: ...VC400 VCS rom VCS bin and VCS rfs VC120 VCS rom VCS bin and VCS rfs VC110 VC110 rom VC110 bin and VC110 rfs Base for W52P W56P W52P rom W5X bin and W5X rfs W60B W60B rom W60B bin and W60B rfs W80DM W8...

Page 4: ...application online http tftpd32 jounin net tftpd32_download html If there is a TFTP server installed on your local system you can skip this section and go to the next Procedures 1 Create a TFTP root...

Page 5: ...plicable to MP54 MP56 MP58 VP59 SIP T58A T57W T54W T53W T53 T48U T48S T46U T46S T43U T42U T42S T41S CP920 CP960 IP phones Note Procedures 1 Place resource files to the USB flash drive 2 Connect the US...

Page 6: ...ures 1 Long press Speakerphone key and reconnect the power adapter to trigger the recovery mode Do not release until the recovery mode wizard appears on the phone LCD screen 2 Press 1 to run the backu...

Page 7: ...will initialize successfully and get ready for use The LCD screen prompts Initializing Please Wait when upgrading successfully Note 5 If the IP phone fails to upgrade the LCD screen will indicate the...

Page 8: ...Speakerphone key and reconnect the power adapter to trigger the recovery mode Do not release until the recovery mode wizard appears on the phone LCD screen Note 2 Enter the desired values in the IP A...

Page 9: ...peat the recovery mode procedures to try again The LCD screen prompts Update Fail Please reboot when failing to upgrade You need to press for SIP T19 P E2 IP phones for SIP VP T49G IP phones for SIP T...

Page 10: ...in the same subnet as the TFTP server 3 Press on the remote control to complete the recovery mode The video conferencing system will download and upgrade the firmware from the TFTP server After upgra...

Page 11: ...he static IP address on your local PC It must be configured as below 2 Click OK twice to save the settings 3 Long press for W52P W56P base or for W60B base and reconnect the power adapter to trigger t...

Page 12: ...u The W80DM W80B uses 192 168 0 23 as its default IP address so you need to configure a static IP address for your local PC where you have the TFTP server installed Procedures 1 Configure the static I...

Page 13: ...ice on the DHCP server in the list of registered DHCP clients For W90DM W90B For the W90DM W90B there is no screen to show information for you The W90DM W90B uses 192 168 0 23 as its default IP addres...

Page 14: ...HCP server in the list of registered DHCP clients Using Recovery Mode on Yealink IP Phones USB Flash Drive This section introduces how to perform recovery mode using USB flash drive on Yealink IP phon...

Page 15: ...USB flash drive should be FAT32 The USB flash drive has been successfully connected to the IP phone The resource files are correctly renamed and placed on the USB flash drive Repeat the recovery mode...

Page 16: ...ding successfully the touch screen prompts Initializing 3 If the IP phone fails to upgrade the LCD screen will indicate the failure You need to check and make sure The file system of the USB flash dri...

Page 17: ...Recovery Mode on Yealink IP phones 17 Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback Email your opinions and comments to doc yealink com...

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