ZKTeco ZK-D1010S Troubleshooting & Maintenance Download | Manualshive

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1 F16 Quick Start Guide

Troubleshooting & Maintenance

Version: 1.0

Date: May 2019

Walk Through Metal Detector

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Summary of Contents for ZK-D1010S

Page 1: ...1 F16 Quick Start Guide Troubleshooting Maintenance Version 1 0 Date May 2019 Walk Through Metal Detector...

Page 2: ...The remote controller doesn t work 4 4 2 2 Screen buttons do not function properly 4 4 2 3 Counting error 4 4 2 4 Unable to update the parameters 5 4 3 Malfunctions in inspection functioning 5 4 3 1...

Page 3: ...e same There is no difference in terms of the structure as well The main difference is the function of the control unit and the coil in the door plank The ability of the control unit to process inform...

Page 4: ...vibration of the device during transportation and installation Install the WTMD on a flat and stable area without any strong magnetic interference or large metallic objects surrounding and is vibratio...

Page 5: ...e control unit if it still doesn t work 4 Contact the relevant technical personnel if the above doesn t solve the problem 4 1 2 After starting the self check the door panel doesn t function properly 1...

Page 6: ...f the device 4 2 1 The remote controller doesn t work 1 Ensure that the battery of the remote controller is fully charged 2 Alternatively replace the battery 3 Replace the control unit if the above do...

Page 7: ...solve the problem 4 3 Malfunctions in inspection functioning 4 3 1 Passengers with no metallic or suspicious items trigger the alarm Possible cause s the sensitivity may be too high or there may be s...

Page 8: ...object being carried is at the threshold of the detection sensitivity of the security checkpoint Troubleshooting 1 Set a higher sensitivity value Generally if there is not strong interference sensitiv...

Page 9: ...id using the same frequency when multiple devices are used side by side 5 Contact the relevant technical personnel if the above doesn t solve the problem 4 3 5 The number of people passing through and...

Page 10: ...alcohol to clean the surface of the control unit crossbars and the surfaces of the entire device 5 2 Replacement of the control unit When the performance of the WTMD is abnormal and when you confirm...

Page 11: ...d sensor When the WTMD is failed to count the number of alarm events and people walking through the detector or when the WTMD does not activate the alarm as needed there might be something wrong with...

Page 12: ...10 Troubleshooting Maintenance Replace the sensor re connect the cable and re install it...

Page 13: ...ting Maintenance 11 Copyright 2019 ZKTECO CO LTD All rights reserved ZK Building Wuhe Road Gangtou Bantian Buji Town Longgang District Shenzhen China 518129 Tel 86 755 89602345 Fax 86 755 89602394 www...

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