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POWER STRIP

ZEN20

 VER. 2.0

www.getzooz.com

USER MANUAL

Ÿ

Z-Wave on/off control of up to 5 electrical devices

Ÿ

On/off (charging/charged) reports from USB ports to the hub (no Z-
Wave control)

 - turn 

off

 the charging device for best results

Ÿ

Energy monitoring for each of the 5 outlets

Ÿ

Built-in overload protection and ETL certification

Ÿ

Z-Wave Plus signal repeater to extend network range

Ÿ

S2 security protocol and the latest 500 Z-Wave chip for faster and safer 
wireless communication

Ÿ

Model Number: Z

EN20

 VER. 2.0

Ÿ

Z-Wave Signal Frequency: 908.42 MHz

Ÿ

Power: 

120 VAC

Ÿ

Maximum Load: 15 A total (between 5 outlets)

Ÿ

Maximum Load for USB ports: 2.1 A total (between 2 ports)

Ÿ

Cord Length: 2 feet

Ÿ

Range: Up to 100 feet line of sight 

Ÿ

Installation and Use: Indoor only

FEATURES

SPECIFICATIONS

2.1 A  Max

CH 1

CH 2

CH 3

CH 4

CH 5

CAUTION

This is an electrical device - please use caution when installing and 
operating the power strip. Remote control of appliances may result in 
unintentional or automated activation of power. Do 

NOT 

use this Z-Wave 

device to control electric heaters or other appliances which produce the 
risk of fire, burns, or electrical shock when unattended.

INSTALLATION

Plug the 

P

ower 

S

trip into any standard grounded 110 V receptacle. Do 

NOT connect any devices to the strip at this point. Turn the power 
switch on (the RESET side) and click each of the channels control 
buttons to see if the LED indicators come on and off. If the LED 
indicators don’t light up at all, please try a different receptacle. If they’re 
still off, please make sure the power switch is on. If the problem persists, 
please get in touch with our support team: 

ask@getzooz.com

BEFORE YOU PLUG ANYTHING IN

Make sure the load you are about to connect does NOT exceed 15 A 
in power. 

This Power Strip can hold up to 15 A in total. It means that the 

power of all appliances connected to your ZEN20 at a given time can 
NOT exceed 15 A. It doesn’t matter if this is just one device connected to 
one of the outlets or 5 small appliances plugged into all of the Strip’s 
outlets.

Connecting heavy duty equipment to this 

P

ower 

S

trip will DAMAGE 

the device and may cause the connected appliance to malfunction.

DON’T USE WITH

OK. TO USE WITH 

Ÿ

Washer

s

Ÿ

D

ryer

s

Ÿ

Refrigerator

s

Ÿ

Electric heater

s

Ÿ

Fans

Ÿ

Pumps

Ÿ

C

hargers

Ÿ

Routers

Ÿ

Floor Lamps

Ÿ

Tv’s and Video

Ÿ

Computers

Ÿ

Game Consoles

Ÿ

Alarm Clocks

Ÿ

Printers

Ÿ

Speakers

Ÿ

Audio Players

Not sure if your 
equipment can be 
safely controlled by 
the 

P

ower 

S

trip? 

Just ask: 

ask@getzooz.com

X

Ÿ

This product should be installed indoors upon completion of any building 
renovations

.

Ÿ

Prior to installation, the device should be stored in a dry, dust-and-mold-
proof place

.

Ÿ

Do not install the 

Power Strip 

in a place with direct sun exposure, high 

temperature

,

 or humidity

.

Ÿ

Keep away from chemicals, water, and dust

.

Ÿ

Ensure the device is never close to any heat source or open flame to prevent 
fire

.

Ÿ

Ensure the device is connected to an electric power source that does not 
exceed the maximum load power

.

Ÿ

No part of the device may be replaced or repaired by the user.

WARNING

Z-WAVE CONTROL

4

You will see 7 or 8 new on/off devices in your app: 5 channels for on/off 

control, 2 channels for on/off monitoring (USB ports reporting charging/ 
charged status, no control), and possibly one master node to access and 
adjust advanced settings in.

2

ADD DEVICE to your hub

CLICK 

CH1

 BUTTON 

3 TIMES

 QUICKLY

3

Finalize inclusion at the strip.

1. Plug the Power Strip into a grounded 

receptacle you’re planning to use 

it at (it doesn’t need to be close to the hub)

Initiate inclusion (pairing) in

 

the app (or web interface).

Not sure how? Get step-by-step instructions for adding 
the 

strip

 to 

SmartThings

Vera,

 

Wink

 

and other hubs 

here:

 

www.support.getzooz.com

2.1 A  Max

CH 1

CH 2

CH 3

CH 4

CH 5

All LED indicators will start flashing.

NEED SOME HELP?

ask@getzooz.com

1. Bring the strip within direct range of your Z-Wave gateway (hub).

2

. Put the Z-Wave hub into exclusion mode (not sure how to do that? 

ask@getzooz.com)

.

3

Press and release the CH1 button 3 times quickly.

4. Your hub will confirm exclusion and all of the channels (child outlets) 

and the main device will disappear from your controller's device list.

EXCLUSION (REMOVING / UNPAIRING DEVICE)

FACTORY RESET

TROUBLESHOOTING

The Power Strip won’t add to your system?

 

Try this:

1. Initiate 

EXCLUSION

 and click the CH1 button 3 times quickly.

2. Click the CH1 button 

4-5 times

 

quickly

 when adding it.

3. Bring the Power Strip 

closer

 to your hub, it may be out of range.

4. Double-check if the device is powered.
5

. Get troubleshooting tips for your hub at 

www.support.getzooz.com

If your primary controller is missing or inoperable, you may need to reset 
the device to factory settings. To complete the reset process manually, 

click-click-click’n’hold

 

CH1 button

 

for at least 10 seconds

All LED 

indicators will

 flash 

to confirm successful reset

.

NOTE: All previously recorded activity

 

 and custom settings 

EXCEPT for 

the kWh record 

will be erased from the device’s memory.

WARRANTY

This product is covered under a 12-month limited warranty. To read the 
full warranty policy or file a warranty claim, please go to 

www.getzooz.com/warranty

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY 
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR 
DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY 
THIRD PARTY, WHE-THER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED 
OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ'S LIABILITY AND CUSTOMER'S 
EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS 
AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON 
NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR 
EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT 
OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS WITH 
RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN 
CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE 
DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S 
DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY.

FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE 
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH 
MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. 
STORE INDOORS WHEN NOT IN USE.  SUITABLE FOR DRY LOCATIONS ONLY. DO NOT 
IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:
1. This device may not cause harmful interference,
2. This device must accept any interference received, including interference that may 
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference 
in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not 
installed and used according to instructions, may cause harmful interference to radio 
communications.
However, there is no guarantee that interference will not occur in any given installation.
If this equipment causes harmful interference to radio or television reception, the user 
may try to correct the interference by taking one or more of the following measures:
- Reorient or relocate receiving antenna
- Increase the separation between equipment and receiver
- Connect equipment into a separate outlet or circuit from receiver
- Consult the dealer or an experienced radio/TV technician for additional assistance

All brand names displayed are trademarks of their respective holders.
© Zooz 2018

KWH RESET

If you

’d like to reset the kWh record for any of the outlets, just click the CH 

button next to the respective outlet 

10 times

 very quickly. Network 

exclusion or factory reset will NOT automatically erase the kWh data.

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