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will need to set a default profile on each port for when the port(s). There is a description for each
profile within Cambrionix connect.
Battery information for Android
If you are observing an issue displaying battery information on Android devices ensure firstly you
have ADB
tool installed and open then try these things in order.
1.
Check that developer options are enabled on the android device, and then that USB debugging
is also enabled.
2.
If you have done this step and it still does not work, go to Developer Options and click ‘Revoke
USB debugging authorisations’. Unplug the cable and reconnect.
3.
If this still doesn’t work, turn off the developer options at the top, re-enable it, and re-enable
‘USB Debugging’.
4.
You can get detailed info directly from ADB at each step to diagnose things:
adb.exe shell dumpsys battery # Use -s SERIAL_NUMBER as first options
if you have more than 1 Android attached
Unknown devices
Sometimes, within Cambrionix Connect and device manager, the connected device may show up as
an unknown device.
This can be due to the host system needing to be trusted on the device. This can be done on the
device itself on the initial connection.
This could also be due to an insufficient number of endpoints available on the USB controller in the
host system. This limitation within the USB
controller can only be resolved if you connect fewer
USB
devices to the controller in question.
For Apple devices there is a setting called "USB accessories" which can be activated, Once activated it
will reduce the amount of times a device will need to be unlocked/ trusted. More information can be
found at the link
https://support.apple.com/en-gb/HT208857
.
Cannot connect any more devices
Sometimes, you may reach the endpoint limit of your USB controller and this may stop you from
being able to attach any more devices to your host system.
You can create more space is to change connections from USB3 to USB2. You can change the
connection by disabling USB3 in the BIOS
on startup.
A much simpler way is to use USB2 cables instead of USB3 cables, limiting the connection to USB2.
7.5. Hub connection issues
If you there are issues with the hub and connecting to your host system, please see below
troubleshooting solutions.
