12
Handling user password loss
User passwords include console login passwords and super passwords. Loss of a console login password
prevents a user from accessing the device. Loss of a super password prevents a user from obtaining the
user role for that super password.
The password recovery feature allows a user to configure a new password while retaining the original
configuration file. To prevent unauthorized access to the original configuration file, H3C recommends
that you disable the password recovery feature.
If the password recovery feature is disabled, a console user must restore the factory-default configuration
before they can configure new passwords. Restoring the factory default configuration deletes the
next-startup configuration file.
shows the procedures for handling user password loss. Both procedures interrupt ongoing
services.
Figure 9
Handling user password loss
The following sections describe the tasks related to handling user password loss.
Disabling the password recovery feature
