334 VoIP
Debugging
Command
Purpose
Step 1
node
#show session-control subsystems
[
detail-level
]
Show registered subsystems
Step 2
node
#show session-control sessions [
detail-
level
]
Show open VoIP data sessions
Step 3
node
#debug session-control [
detail-level
]
Enable the session-control debug
monitor to show exchanged data
between ISDN and VoIP protocols.
Step 4
node
#session-control close [
session-id
]
Close an established VoIP session
manually, enter 'all' to close all
sessions.
33.11 Debug Voice Over IP Data
To identify problems on your VoIP connection regarding no or wrong tones or wrong codecs, you
can get debug information from the DSP (Digital Signal Processor) with the DSP commands, or from
the Directpath (Path of the voice packets) with the voip-data command.
The debug information of the DSP contains the configuration of the DSP, e.g. echo-canceller, voice
volume etc. The debug information of the Directpath shows information of the configuration and
data flow errors in the Directpath, for example dejitter-buffer status or tone controller messages.
Procedure
To obtain information about Voice Over IP data
Mode
Administrator execution
Command
Purpose
Step 1
node
#show dsp
slot-number
Show the status of the DSP ports
Step 2
node
#debug dsp [
detail-level
]
Enable the DSP debug monitor to show
the DSP configuration for a call over an
DSP port
Step 2
node
#debug voip-data [
detail-level
]
Enable the voip-data debug monitor to
get information about the data flow
over the directpath.
33.12 Check System Logs
See Section
”Displaying the System Logs”
33.13 How to Submit Trouble Reports to Inalp Networks
AG
Due the wealth of functionality and complexity of the products there remains a certain number of
problems, either pertaining to the Inalp Networks AG product or the interoperability with other
vendor's products.
If you have a problem for which you need supplier help please prepare and send the following
information:
10.11,
Software Configuration Guide Release 2.10, Revision 1.00
Summary of Contents for SmartWare Release 2.10
Page 2: ...2 Legal Notice Software Configuration Guide Release 2 10 Revision 1 00...
Page 15: ...Terms and Definitions 15 Software Configuration Guide Release 2 10 Revision 1 00...
Page 218: ...218 PPP Configuration no shutdown Software Configuration Guide Release 2 10 Revision 1 00...
Page 272: ...272 Tone Configuration Software Configuration Guide Release 2 10 Revision 1 00...