Programming the In-Band DTMF Protocol
6.1.3 Selecting a destination
If you have programmed an event to play a script, transfer to an extension, or a
mailbox dial the following command code to define the destination:
*202 + XX + YYYY + #
XX = Event number (00-19)
YYYY = Script number, an extension number or a mailbox number
Note: Make sure the script message has been recorded if transferring to a script.
6.1.4 Defining the Time to Wait for the First DTMF Character
You can define the time period the VoxBox must wait between answering a call
and receipt of the first character of an In-Band DTMF code. If the VoxBox does
not detect a DTMF character within the defined period of time, it automatically
plays the Automated Attendant’s opening greeting.
To define the timeout until the first DTMF character, dial:
*210 + XXXX
where XXXX = 0000-9980 ms in steps of 20 ms (The default is 3 seconds).
6.1.5 Defining the Time to Wait Between DTMF Characters
You can define the amount of time the VoxBox must wait between receipts of each
DTMF character comprising an In-Band DTMF code. If a DTMF character is not
detected within the defined period of time and the In-Band DTMF code has not
been completed, the VoxBox automatically plays the Automated Attendant’s
opening greeting.
To define the amount of time to wait between DTMF characters, dial:
*211 + XXX
where XXX = 000-980 ms in steps of 20 ms (The default is 500 ms.).
6-4
Installation and Programming Manual
